Retail TouchPoints

MARCH 1, 2024

The retailer “will be removing physical media and updating our mobile, digital imaging, computing, tablets and smart home departments,” said Barry. “We The retailer added paid membership tiers to its program in May 2023 , and Barry reported that the two-tiered My Best Buy programs had 7 million members at the end of FY2024. billion.

POS 257

POS Omnichannel Mobile Improvements 257

Retail TouchPoints

OCTOBER 4, 2023

The numbers from our latest guide to omnichannel commerce speak for themselves, showing that marketing across three or more channels earns brands 250% higher engagement. Social commerce metrics are up in 2023 , with a 9% increase in gross merchandise value and a 63% increase in average order value across BigCommerce’s merchants.

Omnichannel 254

Omnichannel Merchant Services BigCommerce Payment Services 254

Digital Doughnut

FEBRUARY 6, 2023

Omnichannel retailing refers to the practice of providing customers with a seamless shopping experience across multiple channels, such as brick-and-mortar stores, online marketplaces, social media platforms, and mobile apps.

Omnichannel 98

Omnichannel Social Media Customer Loyalty Retail 98

GetElastic

APRIL 11, 2023

In 2023, headless commerce is expected to become a mainstay of eCommerce operations, with more brands than ever adopting it to streamline their operations and boost sales. This approach also enables businesses to provide a more seamless and consistent experience across multiple channels, from desktop to mobile to social media.

Payment Services 147

Payment Services Payments Social Media Mobile 147

Retail TouchPoints

JUNE 15, 2023

The 2023 Brand Experience Award winners are brands and retailers taking innovative approaches to all things “experience” — from advanced influencer marketing strategies to immersive store designs and even thoughtful approaches to the metaverse.

Customer Retention 227

Customer Retention Jewelry Outdoor Fulfillment 227

iVend

APRIL 20, 2023

In this article, we explore how mobile POS ‘untethers’ the point of sale, allowing it to go out into the store, and even beyond the four walls. iVend Mobile POS iVend helps retailers to reap the benefits of mobile POS. Learn how our mobile POS transforms the checkout process. trillion in 2023 + , and to grow at 14% to $5.58

POS 98

POS Mobile Point of Sale Payment Services 98

Retail TouchPoints

APRIL 5, 2023

GNC will revamp its brick-and-mortar stores to make them into “home bases” where its tech-driven omnichannel experience will be launched. GNC has partnered with Salesfloor to bridge GNC.com with in-store associate coaching to create an omnichannel social selling experience. From there, the entire transaction can be completed virtually.

Omnichannel 243

Omnichannel POS Mobile Operations 243

iVend

APRIL 17, 2023

iVend for Magento ChatGPT is used by retailers to enhance their omnichannel strategy. So how does chatGPT play a role in omnichannel retail POS? Omnichannel retail is the bringing together of multiple online and offline channels in a customer-centric approach that delivers the best possible shopping experience.

POS 98

POS Omnichannel Retail Social Media 98

Retail TouchPoints

SEPTEMBER 19, 2023

With Salesforce’s 2023 holiday predictions forecasting that BOPIS (buying items online for in-store or curbside pickup) will influence $28 billion in incremental sales during the holiday season, retailers seeking to capitalize on this revenue opportunity need to ensure their store operations and inventory management practices are up to par.

Omnichannel 250

Omnichannel Shipping Costs Operations Fulfillment 250

Ecommerce Platforms

MARCH 9, 2023

Sendinblue Review (Feb 2023): Is Sendinblue the Best Email Marketing Service? SendinBlue Pricing: The Complete Guide (Feb 2023) Go to the top 2. HubSpot Marketing Hub Review (Feb 2023) – The Ultimate Guide HubSpot CRM Review: A Strong CRM That's Forever Free Go to the top 3. There’s even a built-in CRM. Further reading ?

Omnichannel 104

Omnichannel Multi-channel Technology Live Chat 104

lateshipment

JANUARY 17, 2023

Moving onto 2023, we need to draft our plans early to reach our goals for the year. Before we get started with the CX trends you must be aware of/ implement in 2023, let’s revisit things a little. . 6 E-commerce CX Trends to Look out for in 2023. Omnichannel experience will be play a huge role in offering customer convenience.

eCommerce 130

eCommerce Merchant Services Omnichannel Customer Experience 130

Ecommerce Platforms

JUNE 20, 2023

Plus, you can set up omnichannel selling strategies with point of sale integrations, social media, and more. Excellent, easy-to-use backend environment Unlimited products on all plans Wide range of payment processing options SEO and marketing tools included Suitable for omnichannel selling Robust app marketplace Cons ?

eCommerce Platforms 104

eCommerce Platforms Payment Services Payments eCommerce 104

Retail TouchPoints

JANUARY 31, 2024

As a result, brands and retailers have had to up their game for their omnichannel strategies to ensure they have the new features and functionality that consumers require to find the best products at the best price. Will 2024 be the Year of the Mobile App? The 2024 Connected Retail Report includes a survey of 1,012 U.S.

Shipping Costs 246

Shipping Costs Consumer Mobile Channel 246

iVend

MARCH 20, 2024

Mobile POS is one of the fastest growing retail trends – with store associates being armed with devices that run the same cloud-based POS software as the fixed checkouts, enabling payment, inventory management and loyalty anywhere in the store. Mobile POS System iVend mobile POS takes service to customers in the aisle.

POS 52

POS Mobile Payment Services Point of Sale 52

UpSellIt

AUGUST 23, 2023

In this blog, we present ten innovative ecommerce targeted tactics that will dominate the landscape in 2023 and 2024, helping businesses thrive in the competitive digital marketplace. Staying ahead of the competition requires a strategic approach to targeting your audience. What is Ecommerce Personalization?

eCommerce 126

eCommerce Recommendation Omnichannel Customer Data 126

Retail TouchPoints

JANUARY 9, 2024

Diversifying advertising budgets with omnichannel media, like digital audio, will help advertisers reach unique and performative audiences at scale, with mere clicks of a button. Programmatic platforms have made embracing “other” omnichannel solutions, including digital audio, very easy for RMNs and self-serve buyers.

Retail 279

Retail Omnichannel Channel Mobile 279

GetElastic

JUNE 2, 2023

Editor's Note: This post was originally published on December 16, 2021 and has been updated for relevancy on June 2, 2023. To help, here’s an overview of major headless commerce platforms in 2023: 1. Headless commerce is a major topic for merchandisers and leading brands. But choosing a headless commerce platform isn’t easy.

Magento 147

Magento B2C B2B BigCommerce 147

Ecommerce Platforms

MARCH 27, 2023

It’s also excellent for high-volume stores (if you process a large number of transactions), and hybrid or omnichannel stores selling both online and offline. Plus, it looks fantastic on mobile devices too. Mainly) For Beginners Shopify Review 2023 – Pros, Cons, and Is It Right for Your Business?

Shopify 104

Shopify Payment Services Beauty and Health Fashion 104

Ecommerce Platforms

FEBRUARY 27, 2023

The service is extremely easy to use, and suitable for all kinds of online sellers, with omnichannel sales capabilities, and instant inventory syncing for your online and offline stores. Ecwid comes with a convenient mobile app for tracking your store on the go (iOS and Android).

Shopify 104

Shopify Payment Services Payments Shipping Costs 104

ROI Revolution

NOVEMBER 9, 2022

For 2023, ecommerce predictions will be difficult to nail on the head. In this article, explore 2023 ecommerce predictions from 17 digital marketing experts at ROI who specialize in strategies ranging from Amazon and paid search advertising to SEO and website optimization and more! Ongoing supply chain concerns.

Shipping Costs 78

Shipping Costs eCommerce Marketing Merchant Services 78

Retail TouchPoints

AUGUST 30, 2023

The 2023 Omnichannel Retail Index demonstrates that understanding what customers value and using that information to build long-term customer relationships is essential for survival. Offering shoppers more information can increase the likelihood of engagement and create a more holistic omnichannel experience.

Shipping Costs 213

Shipping Costs Improvements Live Chat Retail 213

Retail TouchPoints

DECEMBER 13, 2023

Trend 2: Technology will Elevate Omnichannel Performance and Key Value Props Nearly two-thirds ( 63% ) of respondents to Retail TouchPoints’ annual Store Design & Experience Survey shared that better integrating technology into the experience was a top priority for them in 2023. Baird: Store KPIs really need to change.

Sporting Goods 268

Sporting Goods Technology Omnichannel Operations 268

Retail TouchPoints

JANUARY 4, 2023

While videos make for a more engaging customer experience, only 40% of product detail pages currently use video, according to the 2022 Omnichannel Retail Index. By 2025, mobile sales are expected to account for 44% of retail ecommerce in the U.S., By using high-quality images and videos of products, customers are drawn closer.

eCommerce 250

eCommerce Omnichannel Comparison Shopping Recommendation 250

Ecommerce Platforms

JUNE 22, 2023

Plus, both tools offer a variety of business models, with options for omnichannel selling, dropshipping, and more. Shopify supports omnichannel selling across multiple sales channels, with integrations to leading marketplaces, POS tools, and social media channels. Of course, there are some major differences worth noting too.

Shopify 104

Shopify Payment Services Social Media Shipping Costs 104

Retail TouchPoints

NOVEMBER 18, 2021

Macy’s is continuing its omnichannel evolution with the launch of a curated digital marketplace for both its flagship brand and Bloomingdale’s slated to open in the second half of 2022. Macy’s is on an upward trajectory despite the store closures and pressure to spin off its ecommerce business.

Recommendation 283

Recommendation Omnichannel eCommerce Mobile 283

Retail TouchPoints

APRIL 16, 2024

The HSN-style, free ad-supported TV (FAST) channel will give consumers expanded access to the content and creators of Amazon Live, which debuted in 2016 on desktop, mobile and Amazon’s Fire TV devices. In 2023, more than 1 billion customers in the U.S. and India watched Amazon Live streams across those devices, according to Amazon.

Social Media 130

Social Media Home Shopping Mobile Channel 130

Ecommerce Platforms

MARCH 14, 2023

The digital and mobile software applications available from Evercommerce are specifically well-suited to an environment of digital transformation, where customers are looking for more convenient and tech-first approaches to services and sales. There’s also integrated payment processing and a mobile app for offline jobs.

Payment Services 104

Payment Services Payments Beauty and Health Electronics 104

Retail TouchPoints

SEPTEMBER 27, 2022

31, 2023; Curbside returns, which will allow customers to remain in their vehicles when returning items; and Return pickup at home for Walmart+ members who will be able to schedule pickup of eligible returns in the app then hand off returns without a box or label to delivery drivers for the retailer to process. Beginning in Oct.

Toys 291

Toys Omnichannel Electronics Gifts 291

GetElastic

APRIL 3, 2023

Sign up for a free trial Omnichannel Experiences Are Shifting To Unified Commerce The idea of omnichannel experiences is nothing new for retailers. Today’s market requires the flexibility to reach customers across touchpoints and channels whether through mobile, in-person, or in-store.

Multi-channel 78

Multi-channel Omnichannel Jewelry Demo 78

Ecommerce Platforms

MARCH 8, 2023

The powerful platform ensures companies can connect with their customers anywhere, using omnichannel messaging. LiveChat Review: Clean Live Chat and Lead Generation with an Excellent Price Tag LiveChat Pricing: The Complete Guide for 2023 HubSpot HubSpot Free Live Chat homepage. Paid plans include: Communicator: $15.83

Live Chat 104

Live Chat eCommerce Shipping Costs Payment Services 104

Ecommerce Platforms

MARCH 4, 2023

The powerful platform ensures companies can connect with their customers anywhere, using omnichannel messaging. LiveChat Review: Clean Live Chat and Lead Generation with an Excellent Price Tag LiveChat Pricing: The Complete Guide for 2023 HubSpot HubSpot Free Live Chat homepage. Paid plans include: Communicator: $15.83

Live Chat 104

Live Chat eCommerce Shipping Costs Payment Services 104

Retail TouchPoints

FEBRUARY 7, 2023

But the luxury market sits in a unique position of growth: spending on luxury goods grew approximately 20% in 2022, according to Bain & Company , and it is likely to expand further through 2023. The luxury market has a few key advantages that will likely safeguard it from financial turmoil. At Alibaba’s recent 11.11

Payments 279

Payments Omnichannel Payment Services Consumer 279

Retail TouchPoints

MAY 3, 2023

this year as it aims to hit the 1,000 -store mark by 2027, Chairman and CEO Michael Casey said on the company’s Q1 2023 earnings call. To enable these omnichannel purchasing behaviors, Carter’s highlighted the investments it has made in its app, which now accounts for one quarter of all ecommerce sales, over the last few years.

Presentation 228

Presentation Multi-channel Specialty Retailers Omnichannel 228

Ecommerce Platforms

JUNE 21, 2023

You can even leverage Shopify POS tools to create an omnichannel sales strategy, with both online and offline selling. Plus, Shopify integrates with a range of platforms for omnichannel selling. The post Shopify vs Printify (2023): Building your Business appeared first on Ecommerce Platforms.

Shopify 104

Shopify Merchant Services Payment Services Shipping Costs 104

Ecommerce Platforms

MARCH 8, 2023

You’ll create and manage your Shopify store using your web browser, and there are even mobile apps available for management on the go. You’ll have a range of mobile-responsive website themes to choose from, including both free and paid options. You’ll just need a compatible mobile app to process credit and cash payments instantly.

Shopify 104

Shopify eCommerce Platforms Payment Services Merchant Services 104

Ecommerce Platforms

JANUARY 12, 2023

Omnichannel sales: You can automate synchronization between your online and offline sales, inventory management, and more, to align all kinds of sales. Omnichannel selling: Clover will allow you to sell offline and online, and sync your inventory and payment reports in the same place. Go to the top. Lightspeed POS.

POS 104

POS Payment Services lightspeed Shopify 104

Ecommerce Platforms

JANUARY 12, 2023

Omnichannel sales: You can automate synchronization between your online and offline sales, inventory management, and more, to align all kinds of sales. Omnichannel selling: Clover will allow you to sell offline and online, and sync your inventory and payment reports in the same place. Go to the top. Lightspeed POS.

POS 104

POS Payment Services lightspeed Shopify 104