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How Retailers Can Use AI to Improve Customer Experience and Build Trust

Retail TouchPoints

Additionally, global ecommerce spending could surpass $7 trillion as early as 2025. While this certainly makes online shopping easier, it also means that consumers expect fast, first-contact resolutions during customer service interactions — and unfortunately, retailers can struggle to meet this demand. In the U.S.,

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Payments in 2021: What Lies Ahead After the Digital Boom

Retail TouchPoints

It has been a year of momentous change for the payments industry. For instance, cash usage waned even further this year amongst fears around the pandemic, leading to a coin shortage across the country that had many merchants pointing consumers to digital payments if they lack exact change.

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Foot Locker Unveils New Retail Experience in Paris

365 Retail

Foot Locker’s new concept redefines the shopping experience, offering a unique environment and customer service. Foot Locker’s iconic brand ambassadors, known as Stripers, are equipped with advanced technological tools to enhance customer service. Frank Bracken, Foot Locker Inc.’s Furthermore, Foot Locker, Inc.

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9 Crucial Headless Commerce Trends to Watch In 2023

GetElastic

In 2023, headless commerce is expected to become a mainstay of eCommerce operations, with more brands than ever adopting it to streamline their operations and boost sales. This approach also enables businesses to provide a more seamless and consistent experience across multiple channels, from desktop to mobile to social media.

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How adding services to your products can propel your company growth?

GetElastic

As Gartner aims to prepare application leaders for the accelerated shift towards digital, they predict that, “ By 2024, leading commerce organizations will generate 10% of online revenue from services attached to physical products.”. Marketplace operations. Payment services. Marketplace Operations.

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Printful vs Printify: The Ultimate Print-on-Demand Services Comparison in 2020

Ecommerce Platforms

Data-backed numbers show that the custom T-shirt printing niche alone is expected to hit $10 billion by 2025. . So far, both Printful and Printify stand as the two biggest print-on-demand services. But before we share deep insights on these services, let’s first define what print-on-demand entails. . To brief you up.

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Harnessing the huge marketing potential of subscription services

365 Retail

Subscription services really took off in 2020 thanks to a combination of lockdown driving online shopping, consumers’ desire to save money, and the innate convenience of the subscription model. billion by 2025. The subscription phenomenon. 45% of consumers streamed live television at least weekly, up from 20% in 2017. .