Retail TouchPoints

APRIL 19, 2024

For example, 60% of customers say they would be willing to pay more for a product with sustainable packaging, so it is paramount that businesses stay with the times and account for these shifting consumer preferences. In fact, some even project that the negative impact of this industry will double by 2030.

Technology 259

Technology Supplies Apparel Shipping Costs 259

Retail TouchPoints

MARCH 28, 2024

To overcome the challenges that congestion presents, last mile logistics companies are exploring a variety of operational innovations, many of which involve leveraging the latest advances in technology. Both of these factors add to last mile operating costs. For last mile logistics, traffic delays translate to increased fuel needs.

Technology 303

Technology Presentation Travel Operations 303

Retail TouchPoints

JANUARY 10, 2024

Starbucks operates in India through a 50:50 joint venture with Tata Consumer Products called Tata Starbucks. Launched in 2012, Tata Starbucks now operates more than 390 stores across 54 Indian cities, with approximately 4,300 employees. To meet this goal, the company will open one new Starbucks in the country every three days.

Operations 262

Operations Consumer Marketing Customer 262

Retail TouchPoints

AUGUST 14, 2023

Seeking to move closer to the goal of cutting its waste footprint in half by 2030, Starbucks has added 12 locations to its 100% reusable operating model. will serve beverages either in customers’ personal cups or in a reusable “Borrow A Cup,” which customers can take with them and return in smart return bins.

Payment Services 241

Payment Services Operations Mobile Customer 241

Retail TouchPoints

SEPTEMBER 17, 2021

British online fashion and beauty retailer ASOS has laid out a comprehensive plan to achieve a detailed set of Environmental, Social and Governance (ESG) goals by 2030, including becoming net zero across its full value chain. department chain Nordstrom to drive global growth of the brands.

Fashion 253

Fashion Supplies Online Retail Consumer 253

Retail TouchPoints

SEPTEMBER 9, 2022

Customers can now shop an assortment of vintage and pre-loved Vera Bradley products directly on the brand’s website. Powered by the Trove recommerce operating system, Onward allows On customers to shop and trade in their pre-owned footwear. Reducing environmental impact is one of our biggest priorities at On.

Apparel 284

Apparel Operations Customer eCommerce 284

Retail TouchPoints

MARCH 15, 2022

Starbucks is expanding its commitment to become a more inclusive and accessible company with plans to operate 1,000 Starbucks Community Stores globally. Starbucks also has unveiled additional green initiatives to meet its 2030 planet positive goals. Our store partners know their customers and communities best.

Reference 262

Reference Technology Operations Customer 262

Retail TouchPoints

OCTOBER 4, 2022

Brodin told Reuters about the new EV delivery target as the company works toward commitments to become climate positive by 2030. “In tons, to zero emissions by 2040 in OECD (Organisation for Economic Co-operation and Development) markets, China and India. In August 2022, IKEA U.S.

Operations 264

Operations Marketing Retail Customer 264

Retail TouchPoints

FEBRUARY 21, 2023

By enabling growth in EV charging, biofuels and RNG and later hydrogen, we can help our customers decarbonize their fleets. Additionally, BP announced plans to invest $1 billion in EV charging across the country by 2030. It’s a compelling combination.”

Mobile 277

Mobile Customer Retail Fulfillment 277

Retail TouchPoints

AUGUST 11, 2022

Both programs are part of the fashion label’s “ Waste Nothing and Welcome All ” initiative, which, among other targets, aims to make Tommy Hilfiger a fully circular brand by 2030. The program is run through ThredUP’s resale-as-a-service offering, an enterprise solution that allows brands to operate customized resale experiences.

Shipping Labels 263

Shipping Labels Fashion Shipping Operations 263

Retail TouchPoints

SEPTEMBER 16, 2021

Walmart customers will be able to place orders and have them autonomously delivered directly to their homes. The program was developed to help the companies better understand how autonomous vehicles can enhance the customer experience, particularly as same-day delivery grows in popularity. “We’re in a statement.

Operations 291

Operations Customer Experience Marketing Technology 291

365 Retail

NOVEMBER 3, 2023

By the conclusion of its current financial year in March, Majestic will introduce 35 new electric vans, specifically the Citroen eBerlingo and eDispatch models, into its operations. Each of Majestic’s 207 stores operates with a dedicated delivery van, and 60% of orders placed on its website are dispatched from these local stores.

B2B 111

B2B Operations Fulfillment Events 111

Retail TouchPoints

NOVEMBER 3, 2023

Starbucks also plans to continue to drive visitor interest through ongoing product innovation, growing its coffee and core menu through “customization and personalized marketing.” In fact, beverage innovations now account for 85% of beverage sales, the company shared. million in the U.S., to 75 million members within in the next five years.

Technology 278

Technology Omnichannel Operations Marketing 278

Retail TouchPoints

APRIL 18, 2023

The goal, according to Smartwool, is “to make a product and also build a system to keep it out of the landfill,” and “begin building systems and experiments that lead us toward our goal of 100% circularity by 2030.”

Customer Experience 275

Customer Experience Fulfillment Supplies Operations 275

Retail TouchPoints

JULY 17, 2023

from 2023 to 2030. The statistics show that more and more retail businesses are implementing IoT solutions to explore new ways of connecting with customers, boost sales and streamline business operations. Exceptional customer experience. According to Grand View Research , the global IoT retail market was valued at $42.38

Food and Beverages 246

Food and Beverages Payment Services Retail Payments 246

Retail TouchPoints

JUNE 6, 2023

Recommerce, the online selling of previously owned items to buyers who reuse, recycle or resell them, is growing 11 times faster than traditional retail and is expected to reach $84 billion by 2030. Yet scaling recommerce comes with its own set of operational issues and inefficiencies. Opportunity #3: A new set of global customers.

Shipping Costs 278

Shipping Costs Clothing Merchant Services Shipping 278

Retail TouchPoints

JULY 21, 2022

Amazon expects to have thousands of custom electric delivery vehicles in more than 100 cities by the end of 2022 and to reach 100,000 vehicles across the U.S. Rivian has been an excellent partner in that mission, and we’re excited to see our first custom electric delivery vehicles on the road. Nashville, Tenn.,

Technology 278

Technology Operations Improvements eCommerce 278

Retail TouchPoints

JUNE 8, 2023

is estimated to be around $2 billion and by 2030 is expected to increase to $30 billion. This results in higher operational efforts and costs to combat fraud. Fraud Afoot When it comes to sneaker fraud, it was found that “new customers” are consistently riskier than “returning customers.”

eCommerce 285

eCommerce Fashion Jewelry Electronics 285

Retail TouchPoints

NOVEMBER 6, 2023

The core of this approach is “aligning our brand with the values and expectations of today’s consumers, while expanding our reach and optimizing our operations.” As part of this process, Princess Polly committed to halving its emission intensity by 2030. “To

Fashion 263

Fashion Omnichannel Operations Consumer 263

Retail TouchPoints

MARCH 6, 2023

We remain committed to the Amazon Go format, operate more than 20 Amazon Go stores across the U.S., and will continue to learn which locations and features resonate most with customers as we keep evolving our Amazon Go stores.” billion through 2030 and bring more than 25,000 jobs to the region.

Technology 277

Technology Operations Improvements Shipping 277

Retail TouchPoints

JUNE 1, 2021

The convenience retailer currently operates just 22 charging stations at 14 stores. “7-Eleven’s 7-Eleven’s legacy is bringing convenience to the customer, and that continues to evolve — from ice on a dock in 1927 to electricity for your car today,” said Joe DePinto, President and CEO of 7-Eleven in a statement. “7-Eleven’s

Operations 182

Operations Other Customer Retail 182

Retail TouchPoints

JULY 3, 2023

To avoid giving customers this unpleasant experience, retailers must connect their omnichannel touch points with cloud technology, and then continue to advance their stores to keep up with changing customer expectations. Fortune 500 companies could generate up to $3 trillion of EBITDA value by 2030. Here’s how.

Consumer 274

Consumer Omnichannel Retail Technology 274

Retail TouchPoints

JANUARY 24, 2023

Retailers definitely see the advantages of operating their own media networks, leveraging their rich first-party customer data and multiple touch points. But] siloed data is a huge issue to solve for here; 50% of our customers start their search online and then come into the stores.

Food and Beverages 279

Food and Beverages BigCommerce Home Furnishings PayPal 279

Retail TouchPoints

AUGUST 3, 2023

Individuals and companies are finding that they can apply the lens of sustainability to virtually any part of their operations — from the raw materials used to make products to how those products are packed for shipping to handling the waste that comes from unsold food. and Canada.

Shipping Costs 246

Shipping Costs Apparel Shipping Supplies 246

Retail TouchPoints

APRIL 13, 2022

billion by 2030, a number that’s likely conservative as well-known retailers expand their footprint into this space. Cryptocurrency ATM operators at first followed many of the same strategies as traditional ATM machine providers. It’s a fast-growing market, with estimates stating it will reach $3.55 Understand regulations and security.

Cryptocurrencies 273

Cryptocurrencies Payment Services Retail Payments 273

Retail TouchPoints

AUGUST 23, 2023

There’s no doubt the technology can bring tremendous benefits, such as allowing more customers to pay at the same time, thus reducing wait times without having to staff additional cashier stations. Moreover, customers seem very receptive to self-checkout, with 73% noting that it feels much faster than a traditional cashier.

Information 246

Information Payment Services Customer Management 246

Retail TouchPoints

MARCH 2, 2022

has long been a strong partner to the local communities in which we operate. via customer donations online and in-store round-ups of extra change through March 31. In addition to corporate grants and employee donations across Macy’s and Bloomingdale’s, these efforts will be funded by customer giving and round-up campaigns.

Workshop 245

Workshop Fashion Operations Retail 245

GetElastic

SEPTEMBER 15, 2021

B2B companies are implementing new strategies to adapt to the changing consumer needs and take advantage of a growing online customer base, characterized by new loyalty programs, deep personalization options, and AI-based features. Additionally, 82% of B2B marketers prioritize lead generation, while 43% focus on customer retention.

B2B 146

B2B eCommerce Customer SEO 146

Retail TouchPoints

FEBRUARY 8, 2021

It is cutthroat, competitive and fast-moving, and that means it is also often a great showcase for other industries to see how the latest trends in technology are transforming customer expectations. Over the last decade, the relationships between customers and brands changed dramatically. Transactional convenience.

Customer 130

Customer Retail eCommerce Subscription 130

Retail TouchPoints

DECEMBER 19, 2022

All of these retailers succeed by building hype around the launch, priming their loyal customers to place their order as soon as the product or service is released. To put this into perspective, Cowen Equity Research has predicted that the sneaker resale market will be worth $30 billion globally by 2030.

Merchant Services 162

Merchant Services Payment Services Shipping Costs Retail 162

Ecommerce Platforms

MAY 22, 2023

According to one report, 48% of today’s customers say they’re willing to wait longer to receive their item, if it means they can access a personalized product. billion by 2030 ( Polaris ) The commercial printing market, also connected to the POD landscape, is also on the rise. billion by 2030. billion in 2032.

Clothing 104

Clothing Shipping Costs Presentation Apparel 104

Retail TouchPoints

SEPTEMBER 14, 2022

The retailer also expects to grow its global store portfolio by roughly 7% annually to reach 45,000 locations by the end of 2025 and keep the chain on track to reach approximately 55,000 locations by 2030. company-operated stores. Customer Benefits Include New Store Concepts and Technology.

Food and Beverages 264

Food and Beverages Cryptocurrencies Technology Mobile 264

Retail TouchPoints

MARCH 17, 2021

With a mission to “grow the GDP of the internet,” Stripe plans to use the new funding to invest in its European operations, continue to build out its Global Payments and Treasury Network and expand services in a host of markets including Brazil, India, Indonesia, Thailand and the UAE.

Payment Services 201

Payment Services Payments POS Financial Services 201

Retail TouchPoints

MAY 9, 2022

But offering reliable instant commerce to customers isn’t easy. By leveraging these new networks, brands can drive value through instant commerce while operating in a more environmentally conscious way. Brands are Playing Catchup with Amazon, the Fast Delivery Pioneer. Ben Jones is Founder and CEO of Ohi.

Consumer 289

Consumer Fulfillment Order Fulfillment Shipping 289

Retail TouchPoints

FEBRUARY 23, 2022

Nicholas believes that to make store fulfillment a truly profitable initiative, retailers need to find new ways for their tech, operations and design teams to collaborate. Technology, operations, fixtures, displays and the overall flow of the store will “have to be thought of together and at the same time. he asked. “Do

Fulfillment 298

Fulfillment Vend Operations Technology 298

365 Retail

AUGUST 29, 2023

Customers can also benefit from the expertise of a specialized in-store team offering professional advice. With this, stores continue to benefit from factors such as energy efficient LED lighting throughout, which contributes to The Perfume Shop’s commitment in reducing their energy consumption by 30% by 2030 vs 2015.

Gifts 105

Gifts Management Operations Retail 105

Pivotree Blog

MAY 5, 2023

Because as we’ve learned in the past couple of years, supply chain disruptions are inevitable, but failing customer expectations doesn’t have to be. According to Gartner , around 83% of businesses expect supply chains to enhance customer experience as a part of their digital strategy.

Supplies 52

Supplies Customer Fulfillment Improvements 52