Retail TouchPoints

APRIL 7, 2023

As part of the White House’s new EV Acceleration Challenge , Amazon has announced an expansion in its efforts to electrify its fleet of delivery vehicles, while Walmart said it plans to have its own fast-charging network of EV stations at thousands of Walmart and Sam’s Clubs locations across the country by 2030. and Tampa, Fla., among others.

Games 253

Games Other Information Blog 253

Retail TouchPoints

JULY 21, 2022

Amazon expects to have thousands of custom electric delivery vehicles in more than 100 cities by the end of 2022 and to reach 100,000 vehicles across the U.S. Rivian has been an excellent partner in that mission, and we’re excited to see our first custom electric delivery vehicles on the road. Nashville, Tenn.,

Technology 265

Technology Operations Improvements eCommerce 265

Retail TouchPoints

NOVEMBER 3, 2023

Starbucks also plans to continue to drive visitor interest through ongoing product innovation, growing its coffee and core menu through “customization and personalized marketing.” In fact, beverage innovations now account for 85% of beverage sales, the company shared. million in the U.S., to 75 million members within in the next five years.

Technology 250

Technology Omnichannel Operations Marketing 250

Retail TouchPoints

SEPTEMBER 17, 2021

British online fashion and beauty retailer ASOS has laid out a comprehensive plan to achieve a detailed set of Environmental, Social and Governance (ESG) goals by 2030, including becoming net zero across its full value chain. department chain Nordstrom to drive global growth of the brands.

Fashion 200

Fashion Supplies Online Retail Consumer 200

iVend

JANUARY 17, 2023

But we’re also seeing exciting technology trends * in the retail industry. There has never been so much tech in retail, with retail technology solutions having the power to help attract and retain customers, for sustained growth and profit. See how we’re implementing digital technology in retail stores.

Technology 85

Technology Retail Omnichannel Customer Experience 85

Retail TouchPoints

JULY 3, 2023

To avoid giving customers this unpleasant experience, retailers must connect their omnichannel touch points with cloud technology, and then continue to advance their stores to keep up with changing customer expectations. Fortune 500 companies could generate up to $3 trillion of EBITDA value by 2030. Here’s how.

Consumer 230

Consumer Omnichannel Retail Technology 230

Retail TouchPoints

MARCH 6, 2023

We remain committed to the Amazon Go format, operate more than 20 Amazon Go stores across the U.S., and will continue to learn which locations and features resonate most with customers as we keep evolving our Amazon Go stores.” billion through 2030 and bring more than 25,000 jobs to the region.

Technology 245

Technology Operations Improvements Shipping 245

Retail TouchPoints

APRIL 13, 2022

For B Corp and Climate Neutral certified brand Another Tomorrow, adding Authenticated Resale was a natural step in its sustainability story, which includes sourcing materials sustainably and ethically while also operating a mindful business. Cuyana is now offering its Revive resale service, powered by resale technology Archive.

Apparel 251

Apparel Clothing Sporting Goods Outdoor 251

Retail TouchPoints

FEBRUARY 12, 2021

Ahold Delhaize USA — which operates grocery chains under the Food Lion , Giant Food , The GIANT Company , Hannaford and Stop & Shop banners — has unveiled a series of new health and sustainability goals. That’s why we’ve committed to these goals — to hold ourselves accountable to the customers we serve and our world.”.

Supplies 194

Supplies Operations Consumer Technology 194

Retail TouchPoints

AUGUST 3, 2023

Individuals and companies are finding that they can apply the lens of sustainability to virtually any part of their operations — from the raw materials used to make products to how those products are packed for shipping to handling the waste that comes from unsold food. and Canada.

Shipping Costs 231

Shipping Costs Apparel Shipping Supplies 231

Retail TouchPoints

SEPTEMBER 16, 2021

Walmart customers will be able to place orders and have them autonomously delivered directly to their homes. The program was developed to help the companies better understand how autonomous vehicles can enhance the customer experience, particularly as same-day delivery grows in popularity. “We’re in a statement.

Operations 235

Operations Customer Experience Marketing Technology 235

Retail TouchPoints

JANUARY 24, 2023

Retailers definitely see the advantages of operating their own media networks, leveraging their rich first-party customer data and multiple touch points. But] siloed data is a huge issue to solve for here; 50% of our customers start their search online and then come into the stores.

Food and Beverages 272

Food and Beverages BigCommerce Home Furnishings PayPal 272

Ecommerce Platforms

APRIL 5, 2023

Countless tools, from collaboration and communication apps to customer service software, include their own AI enhancements. However, up to the year of 2030, the marketplace is expected to grow at a CAGR of 38.1%, leading to an expected value of 1,597.1 By 2030, the machine learning space will be worth around $302.62

Improvements 104

Improvements Technology Customer Experience Marketing 104

Retail TouchPoints

SEPTEMBER 14, 2022

Starbucks is preparing for the future with Starbucks Odyssey, a new experience that will be powered by Web3 technology, and the release of its Reinvention plan, a three-year financial roadmap that aims to deliver 7% to 9% comparable store sales growth and 10% to 12% revenue growth annually. company-operated stores.

Food and Beverages 239

Food and Beverages Cryptocurrencies Technology Mobile 239

Retail TouchPoints

JUNE 8, 2023

is estimated to be around $2 billion and by 2030 is expected to increase to $30 billion. This results in higher operational efforts and costs to combat fraud. Fraud Afoot When it comes to sneaker fraud, it was found that “new customers” are consistently riskier than “returning customers.”

eCommerce 241

eCommerce Fashion Jewelry Electronics 241

Retail TouchPoints

NOVEMBER 6, 2023

The core of this approach is “aligning our brand with the values and expectations of today’s consumers, while expanding our reach and optimizing our operations.” As part of this process, Princess Polly committed to halving its emission intensity by 2030. “To

Fashion 232

Fashion Omnichannel Operations Consumer 232

Retail TouchPoints

APRIL 13, 2022

billion by 2030, a number that’s likely conservative as well-known retailers expand their footprint into this space. Cryptocurrency ATM operators at first followed many of the same strategies as traditional ATM machine providers. It’s a fast-growing market, with estimates stating it will reach $3.55 Understand regulations and security.

Cryptocurrencies 227

Cryptocurrencies Payment Services Retail Payments 227

Retail TouchPoints

FEBRUARY 23, 2022

Nicholas believes that to make store fulfillment a truly profitable initiative, retailers need to find new ways for their tech, operations and design teams to collaborate. Technology, operations, fixtures, displays and the overall flow of the store will “have to be thought of together and at the same time. he asked. “Do

Fulfillment 267

Fulfillment Vend Operations Technology 267

iVend

FEBRUARY 21, 2023

billion, with forecast growth of 7.5% ** between 2022 and 2030. They have to provide after sales service and be able to recall customers for regular checks, possibly over a lifetime. Online stores provide a convenience that customers love, but cannot replicate the level of expertise and service that brick and mortar stores provide.

Technology 52

Technology POS Retail Fashion 52

Retail TouchPoints

AUGUST 23, 2023

There’s no doubt the technology can bring tremendous benefits, such as allowing more customers to pay at the same time, thus reducing wait times without having to staff additional cashier stations. Moreover, customers seem very receptive to self-checkout, with 73% noting that it feels much faster than a traditional cashier.

Information 230

Information Payment Services Customer Management 230

Retail TouchPoints

MAY 31, 2022

But just like those other technologies, 5G is less a specific solution and more of an enabler. Then in 2019, 5G entered the scene (in case you were wondering, 6G is predicted to arrive around 2030). “5G a retail store] with their own custom networks. Fraud Prevention, Customer Support and More in Real Time.

Merchant Services 348

Merchant Services Retail Mobile Food and Beverages 348

GetElastic

SEPTEMBER 15, 2021

B2B companies are implementing new strategies to adapt to the changing consumer needs and take advantage of a growing online customer base, characterized by new loyalty programs, deep personalization options, and AI-based features. Additionally, 82% of B2B marketers prioritize lead generation, while 43% focus on customer retention.

B2B 146

B2B eCommerce Customer SEO 146

Retail TouchPoints

FEBRUARY 8, 2021

It is cutthroat, competitive and fast-moving, and that means it is also often a great showcase for other industries to see how the latest trends in technology are transforming customer expectations. Over the last decade, the relationships between customers and brands changed dramatically. Transactional convenience.

Customer 130

Customer Retail eCommerce Subscription 130

iVend

APRIL 5, 2023

Read more A point of sale (POS) system is the nerve centre of any retail operation. It performs the core functions in the store – managing the customer transactions that enable you to trade and taking the payments that make up your revenue. from 2023 to 2030, taking it up to US $85.11 billion **.

Customer Experience 52

Customer Experience Payment Services POS Improvements 52

Retail TouchPoints

MAY 9, 2023

Most notably, the brand has implemented firmer ESG goals, committing to reducing absolute greenhouse gas (GHG) emissions across its entire value chain 25% by 2030. The cost savings are enormous, and it allows us to operate a massive range of products at any given time.” Pernot-Day said.

Fashion 249

Fashion Fulfillment Apparel Order Fulfillment 249

Ecommerce Platforms

MAY 22, 2023

According to one report, 48% of today’s customers say they’re willing to wait longer to receive their item, if it means they can access a personalized product. billion by 2030 ( Polaris ) The commercial printing market, also connected to the POD landscape, is also on the rise. billion by 2030. billion in 2032.

Clothing 104

Clothing Shipping Costs Presentation Apparel 104

Retail TouchPoints

DECEMBER 19, 2022

All of these retailers succeed by building hype around the launch, priming their loyal customers to place their order as soon as the product or service is released. To put this into perspective, Cowen Equity Research has predicted that the sneaker resale market will be worth $30 billion globally by 2030.

Merchant Services 162

Merchant Services Payment Services Shipping Costs Retail 162

Retail TouchPoints

MAY 9, 2022

But offering reliable instant commerce to customers isn’t easy. By leveraging these new networks, brands can drive value through instant commerce while operating in a more environmentally conscious way. Brands are Playing Catchup with Amazon, the Fast Delivery Pioneer. Ben Jones is Founder and CEO of Ohi.

Consumer 268

Consumer Fulfillment Order Fulfillment Shipping 268

Pivotree Blog

MAY 5, 2023

Because as we’ve learned in the past couple of years, supply chain disruptions are inevitable, but failing customer expectations doesn’t have to be. According to Gartner , around 83% of businesses expect supply chains to enhance customer experience as a part of their digital strategy.

Supplies 52

Supplies Customer Fulfillment Improvements 52

iVend

APRIL 6, 2023

A point of sale (POS) system is the nerve centre of any retail operation. It performs the core functions in the store – managing the customer transactions that enable you to trade and taking the payments that make up your revenue. from 2023 to 2030, taking it up to US $85.11 billion **.

POS 90

POS Payment Services Point of Sale Payments 90

Pivotree Blog

MARCH 12, 2024

billion USD by 2030. With the right digital tools and expertise, you can revamp inventory management to get the most out of your supply chain, fine-tune customer experience, and proactively find the right ways to safeguard your journey from any potential roadblocks. Enhance customer experience The B2B industry has changed drastically.

Automotive 52

Automotive Supplies B2B Improvements 52

365 Retail

JULY 12, 2023

Currys and Samsung UK have teamed up to offer customers unique discounts on selected Samsung products when they trade-in any unwanted tech with the retailer. The promotional event means Currys customers can get between 10-15% off on over 390 Samsung products when they trade-in old electrical items this July. and carphonewarehouse.com.

Technology 52

Technology Events Supplies Mobile 52

Retail TouchPoints

FEBRUARY 11, 2021

Traditionally, the brick-and-mortar store delivered a fairly static and conventional experience to the customer. In addition, mall operators are being asked to convert empty commercial space into mini-fulfillment centers for retail tenants. Spending Up on Reverse Logistics Technologies. When it’s oh so much more!

Payment Services 228

Payment Services Retail Supplies Fulfillment 228

Retail TouchPoints

OCTOBER 18, 2022

As a result, the company has an updated list of sustainability goals and priorities, including committing to set a long-term net-zero target by 2024; reducing water use per jean by 50% by 2025; and sourcing 100% renewable energy for all owned and operated facilities by 2030.

Consumer 255

Consumer Operations Improvements Retail 255

Retail TouchPoints

JANUARY 7, 2022

A focus on company reputation (50%) and customer preferences (50%) were also among the drivers motiving companies to pursue CSR. It’s important to zero in on ethical commerce drivers that not only resonate with socially conscious customers, but that can also deliver meaningful progress toward a better future.

Home Shopping 267

Home Shopping Travel Consumer Technology 267

365 Retail

JANUARY 9, 2023

more customers in the run up to Christmas, with households switching to the discounter from more expensive traditional supermarkets. Ryan McDonnell, CEO at Lidl GB , said: “Every week of the year we are seeing more customers coming through our doors, switching spend to Lidl from the traditional supermarkets. The post Over 1.3

Toys 59

Toys Customer Banking Games 59

GetElastic

MARCH 3, 2022

The predictions for rapid adoption by 2020 never materialized; however, the underlying technology, Blockchain, still holds promise, especially in the B2B payments space. This trend is expected to continue with a CAGR of 21% from 2021-2030. Blockchain’s foundation is distributed ledger technology ?(DLT). Transactions are ?distributed

Merchant Services 145

Merchant Services Payment Services Banking Payments 145