Smile.io

MARCH 20, 2024

Customers no longer simply appreciate being rewarded for their business—they expect it. In a highly saturated market, customers have endless choices of brands to support. The challenge for ecommerce brands is retaining customers and encouraging authentic customer loyalty.

Shipping Costs 77

Shipping Costs Shopify Customer Loyalty Merchant Services 77

Smile.io

JANUARY 25, 2023

When you decide to start a loyalty program, you want to get everything right.  From  From the value of the rewards you offer to your program branding , you take the time to research everything you can, and why shouldn’t you? Let’s take your naming game to the next level!

Definition 72

Definition Customer Loyalty Reference Blog 72

Smile.io

OCTOBER 25, 2023

So you want to set up a loyalty program that generates revenue and brand loyalty? loyalty programs work! Implementing a loyalty program can help bring customers back to your store, build a loyal following, and boost customer lifetime value (CLV) and repeat purchase rates. The TL;DR is that Yes!

Shopify 71

Shopify Social Media Blog eCommerce 71

Smile.io

JUNE 12, 2018

A rewards program is an amazing way to retain your customers and celebrate their loyalty to your brand, but before you can start rewarding them you need to get them to join!

Customer 36

Customer 36

Kissmetrics

DECEMBER 16, 2021

Targeted Google and Facebook Ads have their place, but there are plenty of free ways to market online. Tighten Up Your SEO. The first thing you need to do is analyze your current SEO situation. All you have to do is enter your URL to get a deep, page-level SEO analysis. Join or Create a Facebook Group.

Small Business Retail 360

Small Business Retail Marketing Social Media SEO 360

Smile.io

JANUARY 4, 2024

Onsite marketing is a way to increase ecommerce visitor engagement and sales by focusing on customer data and personalization. That data helps create personalized experiences that show your customers they are valued and understood, ultimately building loyalty.

X-cart 67

X-cart eCommerce Marketing Live Chat 67

Smile.io

MAY 24, 2023

It’s estimated that more than 90% of companies across ecommerce industries have some type of loyalty and rewards program. A rewards program is a great marketing and retention strategy for building a brand that sustains longevity and success. Reward customers right off the bat before a purchase.

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Customer Social Media Events Blog 65

BigCommerce

JULY 27, 2018

The affiliate marketing of Jason Stone, otherwise known as Millionaire Mentor, was responsible for as much as $7 million in retailer sales just in the months of June and July in 2017. Refer visitors to BigCommerce and earn 200% of the customer’s first monthly payment or $1,500 per enterprise customer. Join Today.

Merchant Services 419

Merchant Services Payments Marketing BigCommerce 419

Smile.io

APRIL 6, 2023

Let’s say you noticed your business wasn’t acquiring as many new customers as you expected, and you want that to change. Well, believe it or not, one of the most sustainable ways to improve your customer acquisition cost is through customer retention. Source: Smile.io Source: Smile.io

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Customer Customer Retention Blog eCommerce 96

Smile.io

OCTOBER 20, 2023

The jewelry industry is a unique industry because its products are always top of mind for customers, there is a style for everyone, and gold jewelry will always be valuable. Loyalty is what fuels repeat purchase rates and higher customer lifetime value (CLV). This led to the creation of Chabacano Rewards. 

Jewelry 46

Jewelry Social Media Shipping Costs Reference 46

Smile.io

MARCH 7, 2023

Despite being a national favorite, their recent rewards program changes have even the most patriotic coffee fans questioning their loyalty. In February 2023, Tim Hortons decided to shake things up with changes to its Tim’s Rewards program. Tims Rewards introduced changes to earning and redeeming actions.

Games 61

Games Events Mobile Social Media 61

Smile.io

JULY 21, 2023

Not too long ago, rewards programs were synonymous with classic points programs. Since then, customer preferences and competitive landscapes have changed the face of ecommerce and as a result, rewards programs have had to change with it. More importantly, how do you build the best program for your customers?

Customer Retention 64

Customer Retention Reference Customer Merchant Services 64

lateshipment

MAY 5, 2021

Not only does website engagement keep your new visitors interested in learning about your company, but it also helps retain existing customers. During the course of this article, you’ll learn ten expert tips to boost your eCommerce store’s website engagement. For that, you need to choose your theme wisely.

eCommerce 130

eCommerce Social Media Shipping Costs Reference 130

Korona

NOVEMBER 30, 2022

The success of a retail business depends on its ability to retain customers and build loyalty. Customer engagement is based on product quality, price, customer service, and loyalty programs. Loyalty programs aim to reduce selling costs, build customer profiles for targeted offers, and increase sales. .

Customer Loyalty 52

Customer Loyalty Retail Shipping Costs Social Media 52

Smile.io

MARCH 30, 2022

While it can be hard to buy into the naming hype, rewards programs are a special exception.     Your program’s name sets the tone for new and returning customers, and has the power to encourage their participation or turn them away completely.  We’ve

Beauty and Health 70

Beauty and Health Food and Beverages Accessories Presentation 70

Kissmetrics

APRIL 20, 2021

More than likely, marketers who struggle to win customers either haven’t been prospecting the right way or aren’t putting in enough effort. They’ll help you drive more visitors into your marketing funnel and convert casual visits into sales. Influence Drives the Value of Your Product. You believe in your product (e.g.,

SEO 339

SEO Other Blog Marketing 339

FastSpring

OCTOBER 13, 2020

If you love your customers—which I’m sure you do—you want to hold onto them … tight. Yep, we’re talking about customer retention—a business’s ability to keep customers over a period of time. As much as we love new customers, we love repeat customers even more. It sounds simple enough.

Customer Retention 148

Customer Retention Customer Payment Services Subscription 148

Wiser

NOVEMBER 13, 2023

Leveraging the potential of store associates to become product advocates opens up a new dimension for retailers to connect with their customers organically. Associates, well-versed with the store’s offerings and ethos, can truly embody the brand and foster a genuine connection with the customers.

Social Media 148

Social Media Retail Events Recommendation 148

Smile.io

AUGUST 19, 2021

What makes your rewards program stand out? Whether you’ve considered this question before or not, there’s no denying that simply having a rewards program isn’t enough. A successful rewards program stands out from the competition by being memorable. How to Name Your Loyalty Point Currency.

Beauty and Health 75

Beauty and Health Customer Loyalty Banking Books 75

Smile.io

JANUARY 23, 2023

So how did this company build such a loyal following of customers surrounded by so many competitors? Tarte's community-building strategy is a large piece of the brand’s loyalty puzzle, with their customer retention program, tarte perks helping the cause. Are you ready for the close-up?

Customer Retention 47

Customer Retention Social Media Customer Blog 47

Smile.io

JANUARY 30, 2023

The best-of-the-best create an entire lifestyle that their most loyal customers strive to achieve. These brands are commonly known as lifestyle brands, but with so many different definitions floating around, what exactly is a lifestyle brand, and how can you replicate their winning strategies for your own small business?

Social Media 73

Social Media Marketing Events Apparel 73

SellBrite

JUNE 7, 2017

Savvy business owners know that customer retention is worth its weight in gold. The numbers say it all: it costs five times more to bring in a new customer than it does to maintain a current one and the odds of making a sale to a current customer are 60-70 percent compared to only a 5-20 percent chance of selling to a new lead.

Customer Loyalty 161

Customer Loyalty Social Media Customer Customer Retention 161

Omnisend

MAY 17, 2021

Affiliate programs are great ways to generate passive income, and you can earn a surprising amount of money if you’re able to make consistent referrals. Many software as a service (SaaS) brands offer lucrative software affiliate programs to generate more leads and take advantage of word of mouth marketing. BigCommerce.

BigCommerce 88

BigCommerce Merchant Services Subscription Shopify 88

Smile.io

APRIL 5, 2022

is now powering over 100,000 loyalty programs for ecommerce merchants around the world. it was rare to see a loyalty program on an ecommerce store. Now, over 100,000 business owners and entrepreneurs trust us with their loyalty programs as a key part of their customer retention strategy. When we started Smile.io

Shipping Costs 75

Shipping Costs Customer Loyalty Drop Ship Customer Retention 75

FastSpring

JANUARY 26, 2024

With years of experience at managing customer success (CS), Jake Dipple knows how important it is to foster collaboration between businesses and their customers. In this episode of Growth Stage, host and CMO of FastSpring David Vogelpohl interviews Jake about his thoughts on: What Customer Success is at a high level.

Customer 144

Customer Payment Services Payments Other 144

Optimizely

DECEMBER 13, 2018

Personalizing all your marketing communications is extremely effective in ecommerce. When customers receive non-personalized emails, the click-to-convert rate is 4%. When they receive personalized emails, the click-to-convert rate is 7%. An invitation to join a rewards program. Smart popups and webforms.

Social Media 186

Social Media Games Customer Events 186

GetElastic

FEBRUARY 9, 2022

When you have less than 15 seconds to keep a customer interested in your app the action must be anything if not intentional. Let’s look at a few methods and strategies as you evaluate promotions in your e-Commerce business: 1. Loyalty Programs. You have a leg up on an existing customer given the data you’ve collected.

eCommerce 78

eCommerce Customer Social Media eCommerce Platforms 78

Kissmetrics

JANUARY 17, 2018

The ecommerce customer is a moving target. I mean that in more than one way: Online behaviors and buying preferences evolve constantly. Customers jump around relentlessly from apps, to messaging platforms, to social sites and websites. Your marketing and media needs to “move” them. Offer a loyalty program.

eCommerce 225

eCommerce Live Chat Shipping Costs Social Media 225

Smile.io

DECEMBER 27, 2019

If you’ve ever joined a dedicated Facebook group for your favorite clothing brand, or commented on a Reddit thread about that new movie you loved, then you’ve engaged with an online brand community. When you’re passionate about a brand, the chance to share your thoughts and opinions with a group of like-minded people is exciting.

Social Media 47

Social Media Events Other Customer 47

Smile.io

MAY 15, 2023

Often ecommerce businesses will focus solely on the acquisition of a customer. Regardless if those customers are qualified or have the intention to return for a repeat purchase. Whether you’re just starting a business or trying to grow an existing one, it’s tempting to see every customer you acquire as equally valuable.

Shipping Costs 80

Shipping Costs Arts Blog Social Media 80

Ecommerce Platforms

AUGUST 9, 2021

So, hopefully, by the end of this round-up, you'll have a better idea of which provider best meets your business needs. Shopify Payments is a payment gateway worth considering if you're already using eCommerce giant Shopify to host your online store. It presents a simple way to start accepting customer payments.

Merchant Services 203

Merchant Services Payment Services Payments Shopify 203

Omnisend

JUNE 8, 2021

Reading Time: 7 minutes. It’s no secret that your existing customers are your best customers. Of course, creating a customer retention strategy is easier said than done—unless you have data to back it up. In this piece, we’ll cover what it means to create a data-driven customer retention strategy.

Customer Retention 148

Customer Retention Customer Merchant Services Recommendation 148

Smile.io

APRIL 2, 2020

You may not have considered it before, but the two are actually different, and a loyalty program is what will transform your store from a company that sells things into a powerful brand with a community of advocates. In fact, without making it visible and clear that you have a loyalty program, people won’t engage at all.

Customer Retention 54

Customer Retention Customer Social Media Information 54

Smile.io

APRIL 2, 2020

You may not have considered it before, but the two are actually different, and a loyalty program is what will transform your store from a company that sells things into a powerful brand with a community of advocates. Make your loyalty program a part of your ecommerce website. What does your brand stand for?

Customer Retention 54

Customer Retention Customer Social Media Information 54

Smile.io

FEBRUARY 1, 2023

We encourage you to keep exploring these brands, shop around for more great finds, and share them with your own community. View this post on Instagram A post shared by Smile Rewards (@smile.rewards) Check out Part 2 and Part 3 from 2022 on our Instagram, @Smile.Rewards. Fashion and accessories 1. Blog Beth Foster 4.

Food and Beverages 128

Food and Beverages Beauty and Health Gifts Accessories 128

Smile.io

FEBRUARY 1, 2022

” With inspiration from West African traditions of wearing head wraps for colorful self-expression, The Wrap Life offers a variety of product lines from turbans, to head wraps, to bandies in various collections including solid, handprinted, and non-traditional for all types of customers. Talk about a glowing endorsement.

Beauty and Health 70

Beauty and Health Accessories Fashion Clothing 70

retailnext

AUGUST 13, 2019

Whether your retail business is primarily brick-and-mortar or a blended enterprise with various degrees of online e-commerce capabilities, email marketing campaigns can seriously work for you. A well-thought-out email marketing strategy can send droves of customers, new and old, through your door and/or to your site.

Marketing 71

Marketing Small Business Retail Events Point of Sale 71