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8 Tips To Drive Repeat Business As A Retailer

RetailMinded

With the retail eCommerce domain growing increasingly competitive, businesses have realized that the costs of acquiring new customers are significantly higher as compared to the costs of retaining existing customers. Repeat purchases can contribute significantly to the company’s revenue and growth.

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How to get repeat customers: Proven strategies for success

Omnisend

Reading Time: 8 minutes A common misconception about repeat customers is that they only respond to crazy discounts. Start free today See pricing What is a repeat customer? A repeat customer is someone who has made at least two separate purchases from you, as well as people who repeatedly return to buy your products and services.

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Post-Purchase CX : 8 Strategies to Implement in 2022

lateshipment

The Big Post-Purchase CX Gap in Online Retail (And What It Really Means to Your Business). The Big Post-Purchase CX Gap in Online Retail (And What It Really Means to Your Business). As an ecommerce brand, you put a lot of time and effort into your customer experiences (CX) to make them hit buy.

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Post-purchase Strategies to Turn One-Time Holiday Shoppers into Your Brand’s BFFs

lateshipment

This term is coined as “ The one-time shopper dilemma ”, where e-commerce businesses are unable to convert one-time shoppers into repeat customers due to unfavorable customer experiences. Enter “Brand BFF” or repeat customer, a win-win situation for your customers and your business. Why Focus on Customer Retention?

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RSP21 Reveals Top Growth Drivers for the Post-COVID Era

Retail TouchPoints

The 2021 Retail Strategy & Planning webinar series, now available on demand, brought together retailers, solution providers, practitioners and industry experts from firms including IDC, Alvarez & Marsal, WSL Strategic Retail and Cambridge Retail Advisors. She wore it and the retailer got blasted with traffic.

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How to Deal With Shipping Delays

lateshipment

And when they happen, they tend to drive your customers away. One of the main reasons why brands overlook delays is the assumption that delays occur just once in a while and pose no threat to their business. That’s not all! On the contrary, shipping delays are more common than we believe. The impact of shipping delays on key metrics.

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Holiday Store Experience Survey: Consumers Prioritize Safety Over Immersive Shopper Journeys

Retail TouchPoints

The holiday season has always been prime time for retailers to roll out new marketing campaigns, events and experiences that draw people to their stores — and keep them there. Despite these reservations, 47% of consumers plan to shop in-store this holiday season, an 8% increase from 2020.

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