Forrester eCommerce
JUNE 16, 2020
Even as B2B buyers increase their reliance on digital activities, tools, and routes, they crave deep, human connections. In fact, I would argue that empathetic and highly tailored interactions are now more valued than ever. In LinkedIn’s The State of Sales 2020 report, buyers rated active listening skills higher than relationship building and even projected […].
Retail TouchPoints
JUNE 16, 2020
Christmas needs to come early this year (and by Christmas I mean the entire holiday shopping season). Why? There’s a pretty decent chance that the traditional holiday season that occurs in Q4 will fail to materialize, and any retailer that relies on that influx of sales and cash should begin thinking about hosting Black Friday and Cyber Monday-type events in June or July.
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Forrester eCommerce
JUNE 16, 2020
The T-Mobile DDoS Attack That Wasn’t Yesterday, the internet was atwitter with rumors of a massive distributed denial of service (DDoS) attack against major US carriers. You might have seen scary screenshots from one of the many so-called “pew-pew maps,” like this one: The U.S. is currently under a major DDoS attack. [link] pic.twitter.com/W5giIA2Inc — […].
My Wife Quit Her Job
JUNE 16, 2020
Today I’m really happy to have Joel Cherrico on the show. Not only was Joel a student in my Create A Profitable Online Store Course but he might have been student number 1. Joel is a potter and he hand creates amazing ceramics of which I have several pieces in my living room. As you know, selling art is probably one of the most difficult products to sell online because you have to create a following in order to command premium pricing.
Forrester eCommerce
JUNE 16, 2020
We are thrilled to announce that “The Forrester New Wave™: Connected Medical Device Security, Q2 2020” is now live. This report will help you understand how the top eight vendors in the emerging medical device security space stack up against 10 different criteria. We looked at product functionality and vendor strategy through live demos and […].
Retail TouchPoints
JUNE 16, 2020
Retail sales saw impressive increases in May as retailers began the reopening process, but they still remain well below those of a year ago, according to the National Retail Federation (NRF). The organization calculated that seasonally adjusted retail sales, excluding automobile dealers, gas stations and restaurants, increased 11% over April 2020, and were up 1.7% unadjusted on a year-over-year basis.
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Retail TouchPoints
JUNE 16, 2020
The COVID-19 pandemic has led to one of the worst financial quarters in retail’s modern history, and the near-universal rise in e-Commerce sales is of little comfort to retailers that are staring down double-digit declines in their brick-and-mortar businesses. But while this is an unprecedented time in many ways, the results tell a story that has been heard before: successful retailers are strengthening their positions, while struggling companies falter.
Steve Dennis
JUNE 16, 2020
The following is an excerpt from Chapter 4 (“The Collapse of the Middle”) of my new book. Last week, nearly a year later, I went back to the mall that is referenced below. Sadly, nothing has changed. I guess the Austin area is immune from the forces of digital disruption and seismic shifts in consumer behavior. I recently visited a once-vibrant regional mall in an affluent suburb of a major Texas city.
Retail TouchPoints
JUNE 16, 2020
More than 200 in-person return drop-off locations are operating again at retailers including Paper Source and Cost Plus World Market. Happy Returns had closed its 700+ -store Return Bar network in March due to COVID-19, but the company has reopened this portion with new contactless customer interaction processes. Instead of handing returned items to store associates for processing, shoppers now bag items themselves, depositing the sealed bags into Happy Returns reusable totes for aggregated ship
TalkingRetail
JUNE 16, 2020
Mars Petcare is set to help grow the pet oral care category with the launch of new Pedigree Dentastix Chewy Chunx. The newly launched product helps prevent plaque build-up throughout the day and will launch in chicken and beef flavours, with mini or maxi options for smaller or larger dogs. The bite-size Chewy Chunx can. This story continues at Mars Petcare aims to expand pet oral care category.
Speaker: Jason Cottrell and Brian Walker
Brands used to look for a commerce platform that could do everything. But over time, one vendor was no longer enough to meet a brand’s needs, so they added, and added, and added— and now it's essential that these vendors work well together. That’s composable, and it’s important to get it right. Customers and your board expect you to be in new channels and to adapt quickly to market change.
Retail TouchPoints
JUNE 16, 2020
CVS Health has partnered with DoorDash to offer same-day contactless delivery for an assortment of 3,000 products, according to Adweek. The service is currently available in Dallas, Houston, Manhattan and Philadelphia, with the Bronx, Brooklyn, San Francisco and Boston to follow and a nationwide rollout planned for July. Eligible items include beauty products, health products including over-the-counter medications, household cleaning products select grocery products such as milk and cereal.
TradeGecko
JUNE 16, 2020
A company that sells goods keeps a healthy inventory to serve the needs of its customers. There are various accounting principles and computations that are used by a company, some of which are applied to keep track of goods sold and goods in stock.
Retail TouchPoints
JUNE 16, 2020
Walmart has acquired the technology platform, patents and key intellectual property of CareZone , a mobile app designed to help individuals and families manage medicine and chronic illness for each member of the household. The retailer also has hired members of CareZone’s product and technology team to help enhance its own digital health care capabilities.
TalkingRetail
JUNE 16, 2020
A new campaign is urging returning office workers to help their local economy by only spending money in small independent shops and businesses for the next three months. The campaign, started by office space business Offices.co.uk, aims to encourage a shift in how we spend our money in and around our workplaces. The Spend Local. This story continues at Campaign calls on returning office workers to use only independent shops.
RetailDive
JUNE 16, 2020
The apparel and accessories retailer warned that, even as some stores have reopened, the COVID-19 pandemic continues to weigh on results.
ecomdash
JUNE 16, 2020
Amazon has become the go-to place for online shipping, but you with these tips, you can easily match them in customer experience. The post How to Beat Amazon in Customer Experience appeared first on Ecomdash.
RetailDive
JUNE 16, 2020
Discover how leading brands are using digital authentication not just as a security measure, but also as an opportunity to embrace evolving changes in consumer behavior.
TalkingRetail
JUNE 16, 2020
Discount retailer Poundstretcher may have to close around 250 stores if significant rent cuts or holidays can not be agreed on. Poundstretcher is seeking to restructure its 450-strong store portfolio, to stem losses from underperforming outlets, reduce head office costs, and to invest in its core estate and product offering. Under its Company Voluntary Arrangement (CVA).
Speaker: David Nisbet, Everett Zufelt, and Michaela Weber
Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.
RetailDive
JUNE 16, 2020
A PYMNTS.com report found that, while some consumers have transitioned purchases to digital channels, a larger number haven't made any shifts.
TalkingRetail
JUNE 16, 2020
Mars Wrigley UK’s has revealed that the legendary football commentator John Motson will front the new campaign for its Sweetstake 2020. The on-pack promotion returns for 2020 with top prizes of £20,000 and will run across Mars, Revels, M&M’s, Galaxy Minstrels, Maltesers, Twix, Galaxy Ripple, Snickers, Starburst, Skittles, and Extra. Mars Wrigley has adapted the.
Retail Technology Review
JUNE 16, 2020
International fraud protection solutions provider, ClearSale, has announced updates to its integration with Shopify, now as a public app.
Omniconvert
JUNE 16, 2020
What is customer data? You’re a business that is partially or entirely functioning online, right? You are processing orders, you. The post What is a customer data platform appeared first on ECOMMERCE GROWTH Blog.
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Discover how retailers are transforming data into actionable insights for growth. By leveraging data and analytics to their potential, retailers can enhance decision-making, improve customer experiences, and streamline operations to stay ahead of the competition. From Data to Decisions: Maximizing Retail Potential With AI, authored by Orium, commercetools, and Google Cloud, demonstrates how businesses can unify and activate data across the tech stack to achieve retail excellence and create growt
Wiser
JUNE 16, 2020
If someone were to ask you what the top-selling items were today on any major online marketplace, whether it’s Amazon , eBay, Walmart, or any other, could you answer quickly? What if they asked what the most popular product was during the last hour? Most retailers and brands know that tracking best sellers across online marketplaces is vital for making smarter assortment decisions at scale.
Salsify
JUNE 16, 2020
For furniture and home goods brands, there are additional considerations that must be taken when setting up a product display page (PDP). Consumers consider purchases within these categories to be “high-involvement purchases,” which means shoppers feel they must go through a multi-stage process to gather detailed information about each product.
TalkingRetail
JUNE 16, 2020
Nisa is offering a selection of deals on Father’s Day gifts to help its retailers make the most of sales opportunities in the run-up to the event on Sunday 21 June. The campaign will be running in stores, supported by online activity on Nisa’s consumer website and social media channels, with alcoholic gifts being the. This story continues at Nisa retailers help consumers find Father’s Day gift.
Retail Technology Review
JUNE 16, 2020
One in seven small business owners (14%) say they are transitioning towards becoming fully or mainly online enterprises since the outbreak of the Covid-19 pandemic in the UK, according to new research from Hitachi Capital Business Finance.
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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.
TalkingRetail
JUNE 16, 2020
Knock-on effects must be taken into account when rises to minimum wage rates (NMW) are recommended, the Low Pay Commission has been told. In its submission to the commission, the NFRN warned that increases to NMW rates threatened jobs and staff working hours and often resulted in shop owners having to take on extra hours. This story continues at NFRN warns Low Pay Commission not to ignore knock on effects of minimum wage rises.
RetailDive
JUNE 16, 2020
With the purchase of CareZone's technology, patents and intellectual property, the retailer is building up its digital health capabilities.
TalkingRetail
JUNE 16, 2020
The Retail Mutual has launched a social media campaign to support independent retail businesses’ return after the coronavirus crisis. The Open for Business campaign aims to celebrate and support high street retailers and to encourage consumers to shop small. The campaign invites independent retail businesses to share the news of their reopening on social media.
Korona
JUNE 16, 2020
It might have taken a pandemic for some communities to realize it, but it turns out small businesses are pretty darn important to local neighborhoods. And in most cases, small businesses have a lot to give back to the community. Thankfully, there has been a lot of financial relief offered to SMBs throughout the [.].
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