RETAIL MANAGEMENT SOFTWARE

NOVEMBER 7, 2023

In the rapidly evolving world of retail and consumer packaged goods (CPG), staying ahead of the competition is a constant challenge. AI is reshaping the business world as today’s future-ready retailers and consumer goods manufacturers leverage technology to streamline operations and connect more closely with consumers.

Marketing 96

Marketing Retail Customer Loyalty Games 96

Retail TouchPoints

JULY 10, 2023

Generative AI can dramatically improve customer experiences and drive revenue by helping shoppers find the products that most match attributes of what they’re looking for today, not just what they have purchased in the past. Consumers today are continuously looking for the best prices before making a purchase decision.

Merchant Services 273

Merchant Services Shipping Costs Retail Social Media 273

ESW

OCTOBER 21, 2019

Increasing customer loyalty is a fairly standard marketing tactic. Having customers pay you to join your loyalty program isn’t. An overwhelming majority of consumers say they would be inclined to join a program offered by an established brand they know. Perhaps you’re thinking of creating your own program, too.

Shipping Costs 87

Shipping Costs Customer Payments Payment Services 87

Retail TouchPoints

JUNE 24, 2022

More brands in categories like beauty, skincare, health and wellness — what Burt calls the “traditional powerhouse” categories — are investing in subscriptions, but there is also net-new demand in categories like oral care, where consumers that buy an electric toothbrush can get subscriptions for the replaceable head as well as the toothpaste.

Subscription 280

Subscription Beauty and Health Shipping Costs Consumer 280

UpSellIt

FEBRUARY 26, 2024

Upsellit is a leading conversion optimization partner and we help brands collect new-to-file leads, recover lost sales and boost customer loyalty. Anonymous Visitor Tracking & Identification Upsellit’s Anonymous Visitor ID turns anonymous website visitors into valuable leads while adhering to strict data regulations.

Customer Loyalty 111

Customer Loyalty Conversion Optimization Shopping Carts Technology 111

Dynamic Action

FEBRUARY 23, 2024

A lack of customer-centricity can lead to decreased loyalty, higher churn, pricing issues, and overall profitability struggles. Utilizing a retail intelligence platform allows teams to break data silos, gain comprehensive insights, and adapt to changing consumer expectations.

Customer 62

Customer Retail Webinar Customer Loyalty 62

Retalon

FEBRUARY 14, 2024

Through the critical lens of data analysis, businesses are steering towards a more informed and strategic approach. This pivot focuses on optimizing key areas such as inventory management, refining customer experiences, and predicting sales trends, all leading to an enhanced overall business performance.

Retail 41

Retail Operations Management Improvements 41

Retalon

FEBRUARY 15, 2024

These retail analytics insights, a crucial aspect of broader retail data insights, not only shed light on optimizing inventory and enhancing customer engagement but also carve pathways for impactful pricing strategies. It provides a clear snapshot of past business performances, sales trends, and customer behavior patterns.

Retail 41

Retail Operations Information Customer Loyalty 41

Omnisend

JANUARY 8, 2024

Understanding how to get repeat customers can boost your revenue. You can find out who your returning customers are from several sources: Customer data from your CRM system Point of sale data Understanding the value of repeat customers Is learning how to get repeat customers worth it?

Customer 88

Customer Customer Retention Social Media X-cart 88

Smile.io

FEBRUARY 2, 2024

Introducing Smile Plus Introducing Smile Plus a new plan for high-volume brands looking to build customer loyalty effortlessly. Our  Our goal is enterprise loyalty made easy Loyalty & Reward Program Insights from Smile.io allows you to embed custom loyalty content throughout your website.

Customer Loyalty 87

Customer Loyalty eCommerce Customer Merchant Services 87

Algopix

DECEMBER 2, 2020

New trends in online shopping have drastically changed the way consumers approach the buying process. AI advancements in retail catalog optimization are here to help by eliminating human error and improving the usability of customer data. Customers like it when businesses can provide relevant offers.

Customer Experience 78

Customer Experience Improvements Management Customer 78

Smile.io

MARCH 20, 2024

In a highly saturated market, customers have endless choices of brands to support. The challenge for ecommerce brands is retaining customers and encouraging authentic customer loyalty.    Customer loyalty programs have played a considerable role in fostering repeat purchases.

Shipping Costs 78

Shipping Costs Shopify Customer Loyalty Merchant Services 78

Steve Dennis

MAY 13, 2018

Before anyone quibbles with my high-level analysis, I will state that I know the company has been making substantial investments for the long term. Despite customer protestations, I am willing to bet that Amazon comes out way ahead on this move. More than 50% of all online product searches start at Amazon.

Shipping Costs 76

Shipping Costs Retail eCommerce eCommerce Marketing 76

Korona

OCTOBER 6, 2021

It’s time to revamp your winery marketing strategy by personalizing your wine club membership gifts based on a customers database that you can only access through your wine POS system. Other additional consumer information includes purchase history (both in-person and online), detailed order notes, lifetime value, and customer preferences. .

POS 52

POS Payment Services Point of Sale Shipping Costs 52

Demac Media

JANUARY 18, 2018

During retail’s busiest months (September – December) consumers are making lists and checking them twice, to buy gifts or treat themselves to something nice. Consumers are demanding exceptional experiences, throughout the customer journey at all times of the year. Communicating in a way that your customers understand?

Customer Loyalty 31

Customer Loyalty Retail Customer Marketing 31

Korona

OCTOBER 6, 2021

It’s time to revamp your winery marketing strategy by personalizing your wine club membership gifts based on a customers database that you can only access through your wine POS system. Other additional consumer information includes purchase history (both in-person and online), detailed order notes, lifetime value, and customer preferences. .

POS 52

POS Payment Services Point of Sale Events 52

Retail TouchPoints

AUGUST 29, 2022

This discovery tarnished the reputation of a widely respected company with a long history of customer loyalty. Retail companies like Tim Hortons that underestimate the importance of mobile app privacy and security risk damaging customer relations and brand image, potentially leading to customer and revenue loss.

Mobile 308

Mobile Payment Services Payments Retail 308

eCommerceFuel

SEPTEMBER 6, 2023

.” — Drew Sanocki Segmenting customers enables you to tailor your offerings, communication strategies, and services to meet individual needs, creating a more meaningful connection between your brand and customers. Customer segmentation isn’t just about selling more efficiently; it’s about serving more effectively.

Customer 26

Customer Social Media Marketing Recommendation 26

Talkoot

FEBRUARY 16, 2023

It’s the ultimate way to create a customer-centric journey without the guesswork. By better understanding your customers, you can predict future purchasing behavior and tailor your interactions with them. This leads to increased customer loyalty, higher engagement levels, and, ultimately, more sales.

Retail 78

Retail Customer Loyalty Outdoor Recommendation 78

Omnisend

MAY 24, 2021

The best way to learn about your customers’ preferences and behavior is through customer analytics, which helps to visualize your customer data and allows you to provide personalized, relevant messaging at exactly the right times. But first, let’s take a closer look at what customer data analysis is.

Customer 134

Customer Customer Retention Customer Data Omnichannel 134

BigCommerce

MAY 1, 2018

Due to the ease of creating and maintaining an ecommerce shop, as well as the rise of micro-brands, today’s market is riddled with cutthroat competition and decreased customer loyalty. You’ll be happy to discover that this logic is flawed, as even the smallest businesses have the means to access and analyze ecommerce big data.

Payment Services 412

Payment Services Merchant Services Improvements eCommerce 412

BigCommerce

JUNE 22, 2017

Frequency is measured as the number of order per year from each customer. For some businesses, their best customers order monthly and for other replenishables-oriented businesses, their best customers order weekly. Monetary analysis is the total order value over a period of time –– typically a over a year.

eCommerce Analytics 402

eCommerce Analytics BigCommerce eCommerce Shipping Costs 402

BigCommerce

JUNE 27, 2017

Using heuristic analysis and user testing, you can ask random users to actually find a specific product and put it in the cart. Furthermore, using data from traffic analysis, it is possible to identify which content and in what sequence leads to the most conversions. For example: How long do they watch a product video?

Improvements 275

Improvements eCommerce Payment Services Merchant Services 275

Retail TouchPoints

APRIL 2, 2021

In a reversal of the traditional paradigm, today’s consumer expects brand loyalty to be reciprocal. This new dynamic requires a reimaging of the standard customer relationship management (CRM) software that retailers have typically used to offer customers a basic level of personalization.

Retail 149

Retail Specialty Retailers Customer Loyalty Multichannel 149

RTP blog

JULY 14, 2017

Account takeovers occur when fraudsters gain access to consumers’ login and password information for a retailer, which allows them to see that customer’s personal information, credit card number, store rewards and more. by 2020, and 45% of those sales will be through mobile devices, according to one analysis.

Merchant Services 150

Merchant Services Payments eCommerce Payment Services 150

Ecommerce Platforms

MARCH 14, 2023

Go to the top LiveChat Few things are more important than excellent customer experience for companies hoping to outshine the competition and earn loyal customers in today’s marketplace. Increasingly, today’s consumers are expecting brands to offer a wide range of communication options, including real-time chat functionality.

BigCommerce 118

BigCommerce Shipping Costs Payment Services Fulfillment 118

Optimizely

DECEMBER 19, 2017

Don’t be afraid to get specific and really dig into your customer profile so you can better target your ideal customers and find who really wants to buy from your brand. This is exactly why you need an ideal ecommerce customer profile. Collect your loyal customer data.

Customer 300

Customer eCommerce B2C Fashion 300

UpSellIt

AUGUST 3, 2023

Similarly, ecommerce segmentation strategies allow your campaigns to more effectively reach your target consumers and promote your products or services. In ecommerce segmentation, a consumer base is divided into several groups (aka “segments”) based on certain characteristics, behaviors, traits, habits, or preferences.

eCommerce 111

eCommerce Recommendation Accessories Customer Loyalty 111

Retail TouchPoints

FEBRUARY 27, 2023

While a new year means new opportunities for retailers, the importance of a successful customer loyalty program remains as important as ever. Companies need to build a trusted, positive emotional connection between their brand and their customer to drive new business and nurture brand advocates. The secret sauce?

Customer Loyalty 257

Customer Loyalty Technology Customer Customer Experience 257

Kissmetrics

JUNE 9, 2017

While most marketers collect data, not all marketers consistently take action to improve their businesses based on data insights. Before the Information Age, data collection was a slow and arduous process. List segmentation is a simple but effective tactic for utilizing data in email marketing. List Segmentation.

Customer Retention 205

Customer Retention Customer Data Information PPC 205

BigCommerce

DECEMBER 20, 2017

Localization is a segment of personalization, and all personalization aims at bettering the customer experience. What is customer experience? Customer experience historically has involved WOW’ing the consumer. Providing exceptional customer service, fast shipping, low prices, an easy-to-navigate site.

eCommerce 419

eCommerce Shipping Costs Social Media BigCommerce 419

Smile.io

NOVEMBER 24, 2021

This can help you determine where your customers are bouncing and how to keep them from bouncing in the future. 4 Ways to Provide Proactive CX by Leveraging Customer Data What would your business strategy look like if you didn’t have access to anysort of customer data?

Shipping Costs 64

Shipping Costs eCommerce Social Media Blog 64

Ecommerce Platforms

OCTOBER 14, 2019

Step 2: Perform a Market Fit/Gap analysis to see if you're solving a real problem. Step 2: Perform a Market Fit/Gap Analysis to see if You're Solving a Real Problem. A market fit or gap analysis will help you understand problems in the niches/markets you choose and poise you for success. So how do we run a market fit analysis?

B2B 132

B2B eCommerce Payment Services Multi-channel 132

365 Retail

MAY 5, 2023

By leveraging AI-driven data analysis, researchers and policymakers can make more informed decisions about the allocation of resources and the implementation of sustainable practices. This level of personalization will foster stronger customer loyalty and drive higher sales.

Retail 81

Retail Social Media eCommerce Technology 81

ROI Revolution

AUGUST 5, 2021

In this report , uncover full-funnel strategies, an in-depth analysis of programmatic ad types, & more to unravel the mysteries behind programmatic. Consumer spending habits returning to normal. billion in consumer spending in Q2. Visa found that 53% of consumers were spending more in June 2021 than in June 2020.

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

DECEMBER 2, 2021

Last year, consumers moved toward digital more quickly than ever in light of the coronavirus pandemic. With store closures, safety concerns about being around other people, and more, consumers shifted to online shopping enough last year to push ecommerce to levels that weren’t expected until 2025! December 2. billion in revenue.

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

JUNE 1, 2021

In this report, you’ll uncover full-funnel strategies, an in-depth analysis of programmatic ad types, and more so you can profit off of this channel’s meteoric rise. Contactless payment methods surged last year with the pandemic and consumers’ concerns around safety. Marketing to consumers in a post-pandemic world.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158