Retail TouchPoints

OCTOBER 18, 2023

Here are five ways data analytics can assist in the fight against returns fraud: Pattern recognition and anomaly detection: Data analytics can analyze vast amounts of transaction, inventory and customer data to establish normal shopping patterns and behaviors.

Payment Services 255

Payment Services Shipping Costs Payments Shipping 255

Retail TouchPoints

OCTOBER 31, 2023

While consumer spending might be slowing as a whole — the National Retail Federation’s most recent analysis showed the year-over-year increase in consumer spending dropping from 4.2% The return to office (RTO) mandate is already strong in Europe and Asia and continues to grow in the U.S., in the first quarter to a mere 1.6%

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Customer Retail Recommendation Fashion 277

Retail TouchPoints

JANUARY 4, 2023

While consumers enjoy the benefits of shopping online, they often find the experience uninspiring and lacking a certain je ne sais quoi that accompanies shopping at their favorite stores in person. Ecommerce sites can now highlight products in new and interactive ways that make the discovery process more fun for consumers.

eCommerce 271

eCommerce Omnichannel Comparison Shopping Recommendation 271

Retail TouchPoints

JULY 24, 2023

consumers have at least one email account, with the average addresses per person totaling 2.5. Yet despite the proliferation of this channel, the average consumer receives an average of 121 emails with at least 56.6% In fact, in 2022, 55% of businesses texted their customers , according to Simple Texting.

Small Business Retail 233

Small Business Retail Marketing Retail Social Media 233

Wiser

APRIL 11, 2024

Incorporating the latest feedback from Wiser customers, we delve deeper into the nuanced strategies retailers and Direct-to-Consumer (D2C) brands are employing to align with current shopper trends, adding a layer of sophistication to the strategic pivot toward crafting loyalty programs centered around personalization and trust.

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Retail Toys Consumer Presentation 78

Retail TouchPoints

FEBRUARY 15, 2023

AI.Retail doesn’t replace “execution systems” like a customer data platform (CDP), pricing system or assortment planning tool; instead, it helps retailers feed better information into those systems, explained Standish.

Merchant Services 282

Merchant Services Supplies Retail Customer Data 282

Dynamic Action

APRIL 25, 2024

Understanding consumer behavior and preferences through data analysis is crucial for successful market entry and expansion. 1] Still, this projected growth, paired with a burgeoning middle class with disposable income and growing consumer demand for Western clothing, makes India an attractive market to many brands.

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Marketing Retail Apparel Technology 62

Retail TouchPoints

MARCH 15, 2024

Main Challenges in Digital Shelf Optimization The obstacles to effectively optimizing your digital shelf are related to the quantity and particularity of data needed for the right and timely action. The need for granular data: The accuracy needed for the aforementioned use cases can only be provided by granular data.

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Telecommunications eCommerce Platforms Games eCommerce 250

Retail TouchPoints

AUGUST 24, 2022

These deficiencies can make the experience even more drawn out and cumbersome than waiting in line, leading the customer to ask if it’s even worth it in the first place. Use the data you have to your advantage. However, the data collection and analysis that ecommerce enables can make the success curve exponential rather than linear.

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Payment Services eCommerce Shipping Costs Shipping 280

Wiser

JUNE 13, 2023

The fact is that this method can be time-consuming, and manual data entry creates more opportunities for errors. Time Consuming Excel can be time consuming when used as a pricing tool. That’s why many brands are turning to specialized software solutions designed specifically for managing prices.

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Management Consumer Information Marketing 158

Retail TouchPoints

AUGUST 11, 2021

With ecommerce now representing 21% of total retail sales in 2020 versus 15% in 2019, more retail transactions are occurring virtually than ever before, increasing the volume of data, and more importantly the risk of data being exploited by malicious actors online. . An Introduction to PCI Compliance.

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Payment Services Retail Electronics Information 264

UpSellIt

MARCH 13, 2024

Understanding Seasonal Trends Ecommerce operates within the broader context of seasonal cycles, with certain times of the year experiencing heightened consumer spending and engagement. While historical data provides valuable insights, brands must also stay ahead of the curve by predicting upcoming seasonal trends.

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Marketing Gifts Recommendation Clothing 128

ESW

OCTOBER 21, 2019

An overwhelming majority of consumers say they would be inclined to join a program offered by an established brand they know. chain retailers that currently offer these kinds of plans, Beth Braverman at Consumer Report writes. This data can be almost as valuable as the additional revenue, George-Parkin says.

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Shipping Costs Customer Payments Payment Services 87

Retail TouchPoints

FEBRUARY 28, 2023

There’s no question that rising prices have altered consumer behaviors. Our recent survey of North American, UK and APAC consumers — which is the basis of an upcoming Eagle Eye report — found similar trends globally: 61% of shoppers worldwide are using money-saving tactics like seeking out on-sale items and coupons more often.

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Retail Books Consumer Social Media 273

Retail TouchPoints

SEPTEMBER 12, 2022

But new direct-to-consumer (DTC) brands like Sundays are designed to streamline the process and develop multipurpose products that can adapt as consumers’ needs change. During that time, Samieian and her colleagues learned a lot about the furniture shopping experience, including what consumers need to feel confident in their decisions.

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Social Media Shipping Costs Customer Experience Consumer 262

Retail TouchPoints

JUNE 24, 2022

More brands in categories like beauty, skincare, health and wellness — what Burt calls the “traditional powerhouse” categories — are investing in subscriptions, but there is also net-new demand in categories like oral care, where consumers that buy an electric toothbrush can get subscriptions for the replaceable head as well as the toothpaste.

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Subscription Beauty and Health Shipping Costs Consumer 286

Algopix

NOVEMBER 12, 2023

With the rapid evolution of technology and changing consumer behaviors, businesses are constantly seeking innovative strategies to gain a competitive edge. It revolves around providing timely information to both the business and its customers, enabling swift and informed decision-making.

Information 93

Information Customer Experience Technology eCommerce 93

Retail TouchPoints

MAY 3, 2023

As we all know, in marketing, the main goal is to know the customer. “By By understanding what customers value accurately, we can recommend products that match individual needs, improve our stores, and use customer data to support manufacturers’ product development and promotion activities,” said Mr. Kobayashi of Lawson.

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POS Customer Experience Customer Technology 249

Dynamic Action

AUGUST 11, 2023

With access to insights from visual merchandising tools, on-demand reports, accessible metrics and customer data insights, you will be equipped with the tools to build a visual and personalized “trading opportunity calendar.” With recommended actions, moments that matter to your customer become clear much more quickly.

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Customer Customer Data Recommendation Demo 62

Algopix

OCTOBER 15, 2023

The goal is to create a cohesive and unified view of the customer journey, regardless of how and where customers interact with a brand. Cross-channel tracking relies on the collection and analysis of data from various touchpoints, which are then integrated into a central database.

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Channel eCommerce Social Media Customer Loyalty 128

Retail TouchPoints

OCTOBER 27, 2021

Customer journeys today often resemble a roller-coaster, with the customer’s interest rising and falling after every cross-channel impression, each accumulating a trail of data along the way before that final conversion. Like any model, the utility of Shapley values in retail marketing rests on a business’ data infrastructure.

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Multi-channel Games Retail Social Media 297

Retail TouchPoints

OCTOBER 26, 2021

Customer experience personalization is at a turning point. Consumers have come to expect personalized online experiences, but many companies still think of personalization as aspirational, something that they can focus on later. More than half of consumers already expect this kind of experience.

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Customer Experience Clothing Definition Channel 227

Algopix

OCTOBER 27, 2023

The eCommerce landscape has been evolving at a rapid pace over the past few years, driven by advances in technology, changing consumer behaviors, and the global impact of events. Augmented Reality (AR) Shopping Experiences In 2024, Augmented Reality (AR) is set to revolutionize the way consumers shop online.

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eCommerce Payment Services Cryptocurrencies Shipping Costs 118

RetailMinded

MARCH 16, 2024

Retailers are discovering that AI can do more than just data analysis. It’s time to harness AI in ways that directly enhance operational efficiency and customer interaction. Personalizing The Customer Journey With AI Insights Today’s shoppers seek personalized experiences , and AI provides the tools to deliver them.

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Retail Point of Sale Operations Technology 98

RETAIL MANAGEMENT SOFTWARE

NOVEMBER 7, 2023

In the rapidly evolving world of retail and consumer packaged goods (CPG), staying ahead of the competition is a constant challenge. AI is reshaping the business world as today’s future-ready retailers and consumer goods manufacturers leverage technology to streamline operations and connect more closely with consumers.

Marketing 95

Marketing Retail Customer Loyalty Games 95

Retail TouchPoints

JULY 10, 2023

Generative AI can dramatically improve customer experiences and drive revenue by helping shoppers find the products that most match attributes of what they’re looking for today, not just what they have purchased in the past. Consumers today are continuously looking for the best prices before making a purchase decision.

Merchant Services 277

Merchant Services Shipping Costs Retail Social Media 277

365 Retail

JANUARY 11, 2024

Skroutz saw over 2 million unique consumers to make purchases from its marketplace in 2023, a projected 25% increase in sales year-on-year. To support its growth plans, Skroutz recognised the need to optimise its customer engagement, improving both the effectiveness of its campaigns as well as helping the CRM team operate more efficiently.

Merchant Services 68

Merchant Services Multichannel Events Reference 68

Retail TouchPoints

AUGUST 9, 2021

A recent analysis revealed that the average tenure of CMOs slid to a 10-year low last year, declining from 43 months to 41 months. These days, the framework for marketing success is still being driven heavily by a company’s media plan rather than in the context of overall customer health. Are existing customers sticking around?

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Customer Multi-channel B2C Omnichannel 299

Retail TouchPoints

JULY 28, 2023

To predict return rates, you need enough data to see a meaningful trend. Most ecommerce stores constantly change the product assortment, making product-level analysis of return rates unpredictable. Andreas Arentoft is a data and technology nerd currently working as the Head of Go-to-Market, Technology at Precis Digital.

eCommerce Platforms 218

eCommerce Platforms eCommerce Technology Marketing 218

Dynamic Action

JUNE 16, 2023

Summary The adoption of data-backed decisions not only eliminates the guesswork, but can save time for teams as well as improve the quality of analysis. Teams can no longer rely on historical data alone. Now, teams can access a wide range of customer data thats is vital to their company. Take a retail business.

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Retail Social Media eCommerce Platforms Information 62

Retail TouchPoints

SEPTEMBER 28, 2021

But new laws, regulations and tech policies are forcing businesses to completely rethink how they collect and use data. Additionally, consumers have become more aware of companies’ data collection practices and have actively responded to personalization practices they perceive as shady, intrusive or both. said Kibel.

Consumer 271

Consumer Customer Experience eCommerce Technology 271

ESW

NOVEMBER 26, 2018

There’s no question that eCommerce is opening up a literal world of opportunities for consumer brands. As Gideon Spanier at Raconteur points out, direct-to-consumer (DTC) brands are “dominating” in retail precisely because they are building relationships with consumers. That’s how you stayed top-of-mind with consumers.

Consumer 94

Consumer eCommerce Electronics Customer Experience 94

Dynamic Action

FEBRUARY 23, 2024

A lack of customer-centricity can lead to decreased loyalty, higher churn, pricing issues, and overall profitability struggles. Utilizing a retail intelligence platform allows teams to break data silos, gain comprehensive insights, and adapt to changing consumer expectations.

Customer 62

Customer Retail Webinar Customer Loyalty 62

Retalon

FEBRUARY 14, 2024

Through the critical lens of data analysis, businesses are steering towards a more informed and strategic approach. This pivot focuses on optimizing key areas such as inventory management, refining customer experiences, and predicting sales trends, all leading to an enhanced overall business performance.

Retail 41

Retail Operations Management Improvements 41

Dynamic Action

APRIL 25, 2023

Limited competitive coverage, profit data and customer data is restricting growth. Retailers are now looking to data and AI more than ever before to aid in decision making to ultimately improve sales revenue, margin and market share. This resulted in the percentage of unsold goods increasing from 12.7% in February.

Retail 62

Retail Accessories Customer Retention Apparel 62

Dynamic Action

APRIL 25, 2023

Automating “comp” shopping Ways to automate comp shopping Benefits of automating retail comp shopping Digital solutions for competitive retail shopping Identifying sell-outs Product benchmarking Assessing opportunities Trend analysis EDITED for competitive retail shopping What is competitive retail shopping?

Retail 62

Retail Travel Definition Marketing 62

365 Retail

OCTOBER 20, 2021

As it heads into peak sales season, the retail sector is well positioned to maximise on this growth, with additional analysis from Mention Me anticipating 5% more sales on Black Friday this year than in 2020. That’s according to new research from Referral Engineering platform Mention Me, which has analysed online retail sales over Q3 2021.

Beauty and Health 74

Beauty and Health Gifts Online Retail Fashion 74