Retail TouchPoints

AUGUST 18, 2023

For Kit Garton, VP of Product at DTC men’s swimwear and apparel brand Chubbies , being a “digital native” entails more than just growing up with the internet and your favorite celebrities all in the palm of your hands. “It The oldest members of Gen Alpha are [themselves] turning 13 , so they are beginning to influence household purchases.”

Mobile 213

Mobile PayPal Consumer Customer Loyalty 213

Ecommerce Platforms

MAY 11, 2023

However, if you don't have time to read this entire blog post, here are my key takeaways: There’s no set perfect price to go with You must calculate your total product costs (this figure factors in the cost of production, design, shipping, taxes, and any other business expenses). Then, be sure to include these expenses in your retail price.

Shipping Costs 104

Shipping Costs Shipping Payment Services X-cart 104

Optimizely

MARCH 13, 2019

How customer loyalty drives their business every day. There were a lot of apparel companies, not only here in Kansas City, but nationally, using his likeness or using his name — and that’s illegal. What about customer loyalty ? I think customer loyalty is something every company struggles with.

Marketing 170

Marketing Customer Loyalty Events Apparel 170

Wiser

MAY 30, 2023

Furthermore, by implementing more efficient logistics processes, such as consolidating shipments or utilizing transportation options with lower emissions, businesses can save on shipping costs and improve their bottom line. Additionally, they ship all orders carbon neutral through a partnership with the UPS carbon offset program.

Shipping Costs 147

Shipping Costs Retail Clothing Shipping 147

Ecommerce Platforms

JUNE 15, 2022

Plus, you also incur shipping costs for the initial delivery and the return. So, suppose your customers opt for product exchange instead. Although you still incur shipping costs, you don’t lose out on the product's revenue. For instance, sellers can waive fees on exchanges, like processing or shipping costs.

Merchant Services 192

Merchant Services Shipping Costs Shopify Shipping 192

Kissmetrics

DECEMBER 18, 2020

With Shopkick, you can be assured of driving customer loyalty. As you probably know, customer loyalty is a major ingredient for growth, particularly in a competitive market. Fast shipping : Overstock has a vast network of freight and consignment services that help you fulfill your orders expeditiously.

Merchant Services 363

Merchant Services eCommerce Social Media Customer Loyalty 363

Retail TouchPoints

JANUARY 25, 2022

If shipping is delayed and orders are late, tell your customers. During a time when uncertainty is still heightened, customers appreciate the truth. And like most personal relationships, customer loyalty is built on trust. Quite simply, tell it like it is. If a best-seller can’t be restocked, explain why.

Management 235

Management Marketing Order Fulfillment Customer Experience 235

Ecommerce Platforms

FEBRUARY 26, 2023

Similar to dropshipping vendors, they take over the work of producing, packing, and shipping products for ecommerce brands, so they don’t have to worry about fulfillment. Using the made-to-order approach, Printful only produces items when they’re ordered, which reduces the amount of waste in the apparel market.

Shipping Costs 104

Shipping Costs Payment Services Shipping Subscription 104

Smile.io

APRIL 5, 2022

The Wild West days of 2015-ish when drop-shipping brands could buy ads and then make money on the first sale are long gone. This makes a loyalty program extremely important for brands that have big repeat purchase potential—such as apparel, coffee, supplements, jewelry, and many more. Now, on to a million!

Shipping Costs 76

Shipping Costs Customer Loyalty Drop Ship Customer Retention 76

365 Retail

APRIL 28, 2021

Fashion brands are pivoting to offer new, value-add delivery services and improved post-purchase experiences to enhance sales, encourage customer loyalty and protect margins, the latest data from parcelLab , the leading operations experience platform, reveals.

Payment Services 52

Payment Services Merchant Services Fashion Shipping Costs 52

ROI Revolution

FEBRUARY 2, 2023

Not only does this make for a better shopping experience and higher customer loyalty, but it will help to alleviate unnecessary friction during the buyer journey. They can also grab shoppers’ attention, directing them to relevant content like rewards programs, shipping FAQs, or help articles – keeping shoppers on-site longer.

Arts 78

Arts Sporting Goods Apparel Outdoor 78

Smile.io

JANUARY 30, 2024

Loyalty programs are essential for customer retention and a necessary foundation for building customer loyalty in ecommerce. Whether it’s a points program, a simple referral program, or a multi-tiered VIP program, a loyalty program aims to turn one-time customers into repeat customers and build a loyal following.

Customer Loyalty 77

Customer Loyalty Customer Jewelry Social Media 77

Ecommerce Platforms

JANUARY 13, 2020

The supplier who is mostly a print-on-demand service with a warehouse and an online platform that integrates with the drop shippers online selling channel customizes white labels products under the seller’s brand or a customer's pre-made print design. Printful prints, packs, and ships all orders made by customers from your store.

Merchant Services 212

Merchant Services Payment Services Shipping Costs Fulfillment 212

Kissmetrics

MARCH 22, 2018

The experiences we read about in headlines are often grandiose and costly, like virtual fitting rooms and same-day shipping. In this guide, we’ll discuss different approaches for building a memorable customer experience and how successful brands are executing on these creative ideas. They want more than a product—they want community.

Customer Experience 279

Customer Experience Customer Shipping Costs Gifts 279

Smile.io

DECEMBER 7, 2021

Apparel items should always be accompanied by a size chart with accurate measurements that customers can use as a reference when deciding on a size. If you’re an ecommerce retailer selling apparel, try to showcase your apparel items in different settings or on different models with diverse body types.

eCommerce 71

eCommerce Apparel Customer Loyalty Shipping Costs 71

Retail TouchPoints

NOVEMBER 23, 2021

“People are ready to spend — brands are incorporating social commerce into their holiday sales strategies to meet their customers where they already are,” said Kate Gronso, Product Marketing Lead, Facebook Shopping in an interview with Retail TouchPoints. Shopping Festival: Coresight Research ’s second annual 10.10 Coresight launched the 10.10

Events 253

Events Home Shopping Social Media Gifts 253

MagentoBrain

APRIL 11, 2023

Top 8 Shopify Clothing Stores for Fashion Enthusiasts Gymshark Gymshark is a UK-based fitness apparel brand that has gained immense popularity among fitness enthusiasts worldwide. They also offer free shipping and returns, which helps build trust and customer loyalty.

Shopify 52

Shopify Beauty and Health Social Media Food and Beverages 52

Steve Dennis

MAY 13, 2018

One particularly disturbing trend is rising shipping and fulfillment costs. The structure of Amazon’s Prime program (which recently surpassed 100 million members) essentially encourages customers to overuse “free” shipping for frequent small orders—which generally have low (or non-existent) profits.

Shipping Costs 76

Shipping Costs Retail eCommerce eCommerce Marketing 76

Korona

JANUARY 30, 2023

Open up your sales to a much wider range of potential customers with mobile access your inventory. From there, users can browse new items, receive promotional notifications, accumulate rewards, monitor shipping, save items to wishlists, and contact customer support.

Small Business Retail 59

Small Business Retail Payment Services Shipping Costs Retail 59

Retail TouchPoints

SEPTEMBER 21, 2021

How to Get the Most Value From Your Loyalty Program This Season. Molly Mecham, Global Retail Strategy & Solutions Lead, Salesforce on why having a loyalty program doesn’t automatically create customer loyalty: “Retailers will need to work to keep customers engaged after the holidays.

Payments 201

Payments Payment Services Customer Experience Social Media 201

Retail TouchPoints

FEBRUARY 18, 2021

For it to be the right approach, it would need to surpass other conveniences that have taken over in the past year, such as online shopping with fast shipping or BOPIS.” Ultimately, the customer must feel at ease within the space, or they will be reluctant to return. Is the store limited in space?

Retail 262

Retail Beauty and Health Books Omnichannel 262

Omnisend

MARCH 2, 2021

The customer experience doesn’t end when your customer gets their confirmation email , or even their last shipping notification—it starts. Want to send fabulous confirmation and shipping updates without even thinking about it? When your customer opens the box, are they going to like what they see inside?

Shipping Costs 158

Shipping Costs Gifts Shipping Presentation 158

ChannelAdvisor

AUGUST 18, 2019

You can even lean on our e-commerce platform to help simplify drop shipping and stay connected to carriers. Turning loyalty into experiences. When it comes to customer loyalty, REI sets the bar. You can keep prices competitive. You can sell internationally. But REI enthusiasts don’t just buy products.

eCommerce Platforms 55

eCommerce Platforms eCommerce Outdoor Drop Ship 55

Retail TouchPoints

JUNE 2, 2022

Gymshark is one of the fastest growing fitness apparel brands in the world, partially due to the way it varies its community-building efforts. The brand also connects its audience through its premium loyalty program pilot, where members not only get free shipping and products but also access to exclusive classes to connect with other members.

Customer Loyalty 224

Customer Loyalty Customer Events Consumer 224

Smile.io

FEBRUARY 1, 2022

We’ve got another apparel brand here that is far more than a fashion brand. With non-gendered product collections including: Tees, Tanks, Sweatshirts, Hoodies, All-Over Tees, and Black Lives Matter, customers can feel comfortable and confident shopping for whatever clothing catches their eye.

Beauty and Health 71

Beauty and Health Accessories Fashion Clothing 71

Smile.io

MAY 15, 2023

Slow load times, too many steps, and onerous forms are all ways to complicate the process and ensure they jump ship. If your store needs some help implementing updates to your store, customizing your Shopify theme is one of the easiest ways to get started. Learn how to build the perfect tiered program from these examples.

Shipping Costs 80

Shipping Costs Arts Blog Social Media 80

Email Audience

JUNE 30, 2021

TrackSmith is arunning gear and apparel company that uses its email marketing to tell the stories of its customers. Brooks Sports, a running shoe and apparel supplier celebrate wins as well. In these emails you can also sweeten the deal with free shipping or give 5% off. Apparel company Patagonia is a great example.

Customer 52

Customer Retail Shipping Costs Apparel 52

Retalon

DECEMBER 8, 2021

In fact, the best order fulfillment processes become sources of revenue, profit, and even customer loyalty. Some factors affecting this decision include the proximity of the storage location to the customer, inventory availability, and the labour involved. Methods are established to transfer inventory from storage to customer.

Order Fulfillment 41

Order Fulfillment Merchant Services Fulfillment Shipping Costs 41

eCommerce CEO

JANUARY 20, 2019

Basically this means that they make your product, package it and ship it directly to your customer while your company handles the entire customer relationship. This will give you a good sense of how much growth the industry is experiencing, why this growth is happening and what are the largest customer segments.

eCommerce 99

eCommerce Shipping Costs Payment Services Payments 99

Korona

NOVEMBER 10, 2022

Additionally, the success rate of selling to a customer you already have is 60-70%, while the success rate of selling to a new customer is 5-20%. Below are some strategies to withstand the recession without raising prices by strengthening customer loyalty. Launch or ramp up a rewards program. How can this work?

Shipping Costs 52

Shipping Costs Online Retail Payment Services Merchant Services 52

Ecommerce Platforms

JUNE 16, 2023

We sprinkled in apps from all categories, ranging from marketing to sales, social media to shipping, and customer service to reporting. Oberlo is a dropshipper's dream because it imports large lists of products from AliExpress, and you don't have to worry about shipping, storage or packaging.

Shopify 211

Shopify Shipping Costs Merchant Services Shipping 211

Korona

MAY 21, 2021

For those liquor retailers that ship beer, wine, or spirits across state lines, compliance becomes an even trickier issue. Loyalty clubs are a proven way to grow your sales and increase average customer spend. Set up a customer loyalty program and make it easy for your shoppers to sign up, both in-person and online.

Shipping Costs 52

Shipping Costs POS Operations Consumer 52

SellBrite

NOVEMBER 15, 2018

A great example is the Nine Line Apparel Stout Hoodie video, which is short and humorous, but reminders the buyer of the product. Loyalty: Build Trust and Repeat Purchases. You can use basic promotions—like 5-10% off, or free shipping for repeat customers—to encourage second purchases.

eCommerce 111

eCommerce Marketing Shipping Costs Channel 111

Retail TouchPoints

NOVEMBER 13, 2020

Claire’s has launched its first-ever loyalty program, Claire’s Rewards. The free points-based program includes free shipping twice per year and access to personalized deals, perks, exclusive member events and special sales.

Customer Loyalty 183

Customer Loyalty Apparel Subscription Shipping 183

Talkoot

MARCH 4, 2021

In this post, I am going to cover 5 DTC brands in the outdoor apparel space that have done a great job using storytelling to build their brand and earn customer love. Storytelling in the outdoor apparel space. Building customer loyalty with stories. Lowe’s axe vs the $269.95 Best Made axe. Wild, right?

Outdoor 78

Outdoor Information Apparel Live Chat 78

AcquireConvert

OCTOBER 23, 2022

TP Apparel (Tee Public). Successful ecommerce websites look and act the part, creating a seamless shopping experience and breeding customer loyalty. A few of the leading brand names that use the Squarespace platform include: Etsy. Harper’s Bazaar. Princess Polly. Shopify vs Squarespace: Main features.

eCommerce Platforms 51

eCommerce Platforms Shopify Merchant Services eCommerce 51

Ecommerce Platforms

MARCH 15, 2023

Today, we’re going to be taking a closer look at some of the major Fulfilment stats proving the importance of having the right delivery and shipping partners in 2023 and beyond. According to one report , around 62% of shoppers expect their orders to arrive in less than three days – even when they choose free shipping at checkout.

Fulfillment 118

Fulfillment Shipping Costs eCommerce Payment Services 118