Omnisend

JANUARY 8, 2024

Reading Time: 8 minutes A common misconception about repeat customers is that they only respond to crazy discounts. While providing discounts is an effective strategy to encourage returning customers, it’s neither the only nor the best way. Returning customers also benefit your reputation, strengthening your market position.

Customer 88

Customer Customer Retention Social Media X-cart 88

Retail TouchPoints

JULY 15, 2022

Now, however, with disposable incomes squeezed and purchases becoming more considered than ever before, it’s important for larger brands to learn from the agility and mindset of microbrands to improve customer retention and success in an increasingly competitive retail landscape.

Small Business Retail 228

Small Business Retail Social Media Retail Leisure 228

RetailMinded

SEPTEMBER 30, 2022

As big data and cloud technologies continue to grow, so does the importance of data. The term “big data” collectively includes data software analytics, centralized data management, data storage, and cloud technology. All information about customer buying habits, demographics, usage statics, etc., Improved customer retention .

Information 52

Information Customer Retention Retail B2B 52

365 Retail

SEPTEMBER 30, 2022

Focus on customer retention. Protecting your most loyal customers is an obvious priority in a downturn. Acquiring new customers can be five to 25 times more expensive than retaining existing ones, so focusing on customer retention makes economic sense. Keep calm and carry on marketing.

Customer Retention 67

Customer Retention Retail B2C Customer Loyalty 67

Ecommerce Platforms

OCTOBER 24, 2022

B2B Email Marketing Statistics. As businesses continue to spend more time online, B2B brands are also turning to email marketing as a way of nurturing and converting leads in the business world. 85% of B2B companies use email marketing software. Around 31% of B2B brands use their emails to nurture leads. Around 23.8%

Marketing 196

Marketing B2B B2C Mobile 196

Smile.io

MARCH 8, 2024

Each one of those users is a potential customer.    Another important factor is technology. Tech has developed in nearly every area, from call center systems technology to more sophisticated mobile devices.   Increased access to internet and smartphones When you consider that there are now around 5.3

Social Media 72

Social Media Customer Loyalty Customer Retention eCommerce 72

GetElastic

JANUARY 13, 2022

No surprise that today’s shopper is driving the omnichannel experience; or the idea that we meet the customer where they are. Three areas contribute to the 20% predicted lift in revenue from the unified commerce model: conversion/acquisition, average order value, and customer retention.

Omnichannel 78

Omnichannel Customer Retention Social Media Customer Experience 78

Retail TouchPoints

MARCH 30, 2023

One of the key technologies powering this rapid adoption is ChatGPT, which can enable personalization, at scale, above and beyond what was previously possible, including unlocking real-time recommendations using chatbots. View the session on demand.

POS 262

POS Omnichannel Webinar Point of Sale 262

FastSpring

OCTOBER 27, 2021

The team at Proqura use the end-of-year season as an opportunity to reward customers that have stuck around: “Every Christmas, we send our most loyal customers some loyalty coupons that have special discounts and offers they can avail within the next two months,” said Haroon Sethi, CEO and founder of Proqura Technologies.

Payment Services 78

Payment Services Customer Gifts Subscription 78

RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

With consumers becoming more at ease with virtual space interactions, retail businesses have no choice but to ramp up their digital strategies and touchless technologies to meet the pent-up demand for seamless omnichannel operations. To meet the right customers, retailers use Facebook and Google ads that are personalized and highly targeted.

Consumer 94

Consumer Retail Social Media Payment Services 94

Omnisend

APRIL 15, 2021

Hosted by Kunle Campbell, The 2x Eccommerce podcast teaches you customer retention strategies and how you can turn prospective customers into loyal customers. It is a highly effective B2B ecommerce podcast that allows entrepreneurs to sell their products on eBay, Shopify, Etsy, and Amazon. Smart Passive Income.

eCommerce 78

eCommerce Shopify B2B Customer Retention 78

Kissmetrics

SEPTEMBER 8, 2020

If you’re running a restaurant, for example, you may want to pay attention to your customer acquisition costs, repeat visits, customer retention, and the offers that brought customers back. If you’re focused on B2B sales, you’ll want a B2B specialist. Searchbloom relies on its A.R.T

SEO 271

SEO Multi-channel Mobile B2B 271

Kissmetrics

OCTOBER 18, 2021

A few business goals you can achieve with your content include: brand awareness customer acquisition sales customer retention engagement levels. Firmographics : This mainly applies to B2B brands as it refers to the descriptive attributes that make up a brand’s ideal customer profile (ICP).

White Paper 286

White Paper Social Media SEO Blog 286

Sailthru

JANUARY 28, 2019

It is also vital to point out that every company in the CM Group has best-in-class customer retention rates. We provide an excellent customer experience and ability to be a strategic partner, and so does Sailthru. The industry and the world are rapidly changing. What is your strategic vision for the new CM Group?

Customer Retention 60

Customer Retention Multichannel Presentation B2B 60

Kibo

OCTOBER 18, 2021

Brands that operate at scale can make use of advanced personalization software to provide these individualized experiences Being friendly – For all the emphasis on technology, customers still place huge value on a familiar and pleasant shopping experience. Firstly, customers are prepared to pay more for a great experience.

Customer Experience 62

Customer Experience eCommerce Customer Multi-channel 62

Kibo

MAY 14, 2014

5 Tips for Improving Your Omnichannel Customer Experience Technology is rapidly changing the way we connect with the world, including how we shop for the products we want. Little more than a decade ago, a smiling sales associate and a 1-800 support number were enough to ensure a great customer experience.

Customer Experience 62

Customer Experience Omnichannel Improvements Customer 62

Inflow Insights

JULY 12, 2018

2014 Marketing Technology Landscape Image by Scott Brinker at Chiefmartec.com ]. 2018 Marketing Technology Landscape Image by Scott Brinker at Chiefmartec.com ]. The company bills its solution as a “ Customer Retention & Predictive Marketing Automation Platform.” Windsor Circle. Click here for an example. ).

eCommerce Marketing 160

eCommerce Marketing eCommerce Marketing Payment Services 160

Smile.io

JANUARY 27, 2023

Like most definitions, SaaS and B2B companies describe “customer engagement” differently. It means optimizing your team structure, operations, and technology to create a connected feedback loop with customers.” Customers don’t want to feel like they’re missing out on something.

Customer 101

Customer Social Media Definition Reference 101

Demac Media

AUGUST 10, 2017

Related : B2B eCommerce: B2B Buying Behaviour Is Changing Rapidly. Enterprise Application Integration is the use of technologies and services across an enterprise to enable the integration of software applications and hardware systems. Related: Infographic: Growth in Application Programming Interface (API).

eCommerce 38

eCommerce Payment Services Retail Magento 38

Email Audience

APRIL 8, 2022

They’ve been in business since 2003, serving B2B, B2C, and eCommerce customers. ActiveCampaign is built on the idea of driving growth with better customer experiences. And so they’ve created marketing and sales tools for lead generation, lead conversion, and customer retention. Who is ActiveCampaign for?

Marketing 59

Marketing Live Chat Events Management 59

ROI Revolution

MARCH 2, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all feeling the impact of coronavirus on their business in one way or another. As COVID-19 shut down traditional sales channels for many B2B brands in 2020, the value of digital transactions grew 9.6% COVID-19 + ecommerce: B2B stats. Technology. March 2 update.

eCommerce 195

eCommerce Social Media Payment Services Merchant Services 195

Kissmetrics

JULY 18, 2017

So keep in mind you’re often going to be outlaying cost — for increased labor, inventory, promotion, and technology — before ever seeing a dime on these new sales. It just so happens that his hedge fund expertise complements her design eye and customer-intel. Intimately understand your cost per acquisition.

Blog 205

Blog Clothing Multi-channel Shipping Costs 205

Ecommerce Platforms

JANUARY 14, 2020

B2B: This stands for Business-to-Business. A B2B transaction happens between two businesses. One company is usually the seller while the other is the customer. Selling on a surpassing retailer such as Amazon is key to laying a firm ground for a larger customer base. It needs no deeper explanation.

Merchant Services 175

Merchant Services eCommerce Payment Services Shipping Costs 175

Payoneer

FEBRUARY 22, 2023

The adoption of electronic payments has encouraged cross-border and B2B ecommerce and the ecommerce market is estimated to be worth $12 billion, projected to reach $75 billion by 2025. TradeDepot’s B2B model has attracted $13 million in investment, and Foodlocker has achieved significant revenue growth.

Payment Services 26

Payment Services Payments eCommerce Cryptocurrencies 26

ROI Revolution

DECEMBER 2, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. How B2Bs have changed their digital ad strategy in light of COVID-19. US digital ad spend for B2B grew 32.5% B2B digital ad spend for 2021 is expected to be 20% higher than previous estimates.

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

DECEMBER 3, 2020

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all bracing for the impact that coronavirus will have on their business. COVID-19 + ecommerce: B2B stats. When it comes to B2B marketplaces, 89% are buying at least the same amount or significantly more. B2B ecommerce sales have grown from $1.1 Technology.

eCommerce 156

eCommerce Social Media Payment Services Small Business Retail 156

ROI Revolution

AUGUST 5, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. How to accelerate revenue growth with customer reviews, loyalty, and referral programs. Industry-spanning partnership software and technology to scale your profitable growth. Claim your spot today.

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

JUNE 2, 2020

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all bracing for the impact that coronavirus will have on their business. With quick delivery a central part of Amazon’s competitive advantage, fixing these times is essential for customer retention. B2B sales challenges. 5/12 update.

eCommerce 122

eCommerce Payment Services Merchant Services Shipping Costs 122

ROI Revolution

JULY 2, 2020

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all bracing for the impact that coronavirus will have on their business. With quick delivery a central part of Amazon’s competitive advantage, fixing these times is essential for customer retention. B2B sales challenges. Published March 12, 2020. 5/12 update.

eCommerce 173

eCommerce Payment Services Merchant Services Small Business Retail 173

ROI Revolution

JULY 1, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. How to accelerate revenue growth with customer reviews, loyalty, and referral programs. Industry-spanning partnership software and technology to scale your profitable growth. Claim your spot today.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

OCTOBER 1, 2020

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all bracing for the impact that coronavirus will have on their business. Technology. With quick delivery a central part of Amazon’s competitive advantage, fixing these times is essential for customer retention. B2B sales challenges. 8/7 update. 5/12 update.

eCommerce 193

eCommerce Payment Services Merchant Services Small Business Retail 193

ROI Revolution

JUNE 1, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. Email will be the top channel that brands use to communicate with customers and prospects in 2021, though voice search and ads are also making their way up the ladder. COVID-19 + ecommerce: B2B stats.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

JANUARY 5, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all feeling the impact of coronavirus on their business in one way or another. COVID-19 + ecommerce: B2B stats. When it comes to B2B marketplaces, 89% are buying at least the same amount or significantly more. B2B ecommerce sales have grown from $1.1 Technology.

eCommerce 147

eCommerce Social Media Payment Services Merchant Services 147

ROI Revolution

APRIL 8, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all feeling the impact of coronavirus on their business in one way or another. As COVID-19 shut down traditional sales channels for many B2B brands in 2020, the value of digital transactions grew 9.6% COVID-19 + ecommerce: B2B stats. Technology. March 2 update.

eCommerce 136

eCommerce Social Media Payment Services Small Business Retail 136

ROI Revolution

MAY 6, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. As COVID-19 shut down traditional sales channels for many B2B brands in 2020, the value of digital transactions grew 9.6% COVID-19 + ecommerce: B2B stats. B2B ecommerce sales have grown from $1.1

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

AUGUST 4, 2020

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all bracing for the impact that coronavirus will have on their business. With quick delivery a central part of Amazon’s competitive advantage, fixing these times is essential for customer retention. B2B sales challenges. Published March 12, 2020. 5/12 update.

eCommerce 158

eCommerce Payment Services Merchant Services Small Business Retail 158

ROI Revolution

OCTOBER 7, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. How B2Bs have changed their digital ad strategy in light of COVID-19. US digital ad spend for B2B grew 32.5% B2B digital ad spend for 2021 is expected to be 20% higher than previous estimates.

eCommerce 78

eCommerce Social Media Payments Payment Services 78