Groove

JANUARY 19, 2022

In our 15 years as an eCommerce agency, we’ve noticed that the lack of product details on a product page is a common problem among both B2C and B2C eCommerce merchants. Content must be added around a product to educate potential customers on what they’re buying. Potential Friction Point: Lack of Product Details.

eCommerce 370

eCommerce Merchant Services Customer Payment Services 370

Optimizely

JUNE 25, 2018

While this growth is great news for B2C brands, it’s also created a highly competitive market. . Consumers were more loyal to brands because they had fewer options, and discounts were a proven way to keep customers coming back again and again. How dynamic, real-time customer segmentation can drive repeat revenue.

Webinar 150

Webinar eCommerce Customer Loyalty B2C 150

Groove

MARCH 24, 2022

Benefit from B2B and B2C functionality and a fully customizable design with our BigCommerce Website Design service. Whether you’re selling B2B or B2C, BigCommerce accommodates your workflow. As a digital marketing agency , we focus on converting your online shoppers into customers.

BigCommerce 195

BigCommerce B2C eCommerce Marketing B2B 195

Optimizely

SEPTEMBER 25, 2018

Acquiring new customers is no longer enough to build a successful B2C business. As the cost of customer acquisition rises across channels, you have to focus your energies on incentivizing the repeat purchase to build a sustainable and growing business. Programs that work to drive customer loyalty long-term.

Webinar 199

Webinar Marketing B2C Customer Loyalty 199

Kibo

AUGUST 23, 2022

Hear from our guest speaker, Forrester Principal Analyst Emily Pfeiffer, and Alexis Hail, Senior Director at Kibo, on leveraging your commerce platform and order management system to meet customer expectations.

Customer Loyalty 62

Customer Loyalty Technology Webinar Customer 62

Optimizely

APRIL 11, 2019

Zam assists you by connecting all your customer data, analyzing behaviors, and orchestrating and automating highly personal interactions. With Zam, you’re able to guide the shopper journey, improve customer service, and sustain customer loyalty. In this live demo, we’ll explore how our CRM p. rsonal interactions.

Demo 34

Demo B2C Customer Loyalty Customer Data 34

Optimizely

JULY 26, 2018

It’s simply not realistic to continue to rely on new customer acquisition alone to drive your revenue growth. Instead, you have to build a strong brand that centers around customer loyalty and customer retention. The smartest marketers today know that repeat purchases can drive serious revenue with less effort.

Webinar 150

Webinar eCommerce Customer Retention B2C 150

Optimizely

MARCH 14, 2019

Customer loyalty is everything for ecommerce brands. Getting a buyer to make that second purchase is crucial, as loyal customers are worth up to 10X the value of their first purchase. Here’s how to create an ecommerce content strategy to engage buyers between purchases and drive serious growth for your B2C brand.

eCommerce 210

eCommerce Blog Article Games 210

Retail TouchPoints

JUNE 7, 2023

These are more than fancy gadgets; they are innovative systems that provide a glimpse of a new “embodied” online retail environment — one where brands provide digital customers with multisensory spatial experiences like those observed in brick-and-mortar stores. This brings olfactory sensing to users while they watch videos.

Technology 257

Technology Retail Customer Experience Presentation 257

Smile.io

MARCH 8, 2024

Live commerce and its growing popularity The growth of ecommerce meant that conditions were perfect for live commerce, which combines live video with the ability to buy the products you are viewing instantly. Loyalty & Reward Program Insights from Smile.io   So, just how is live commerce impacting the retail sector?

Social Media 71

Social Media Customer Loyalty Customer Retention eCommerce 71

GetElastic

SEPTEMBER 15, 2021

B2B companies are implementing new strategies to adapt to the changing consumer needs and take advantage of a growing online customer base, characterized by new loyalty programs, deep personalization options, and AI-based features. However, it is important that B2B organizations do not become trapped in a B2C personalization mindset.

B2B 146

B2B eCommerce Customer SEO 146

GetElastic

OCTOBER 21, 2022

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eCommerce 113

eCommerce B2B Social Media Multi-channel 113

GetElastic

NOVEMBER 8, 2019

Still, those brands that can develop and maintain the best customer relationships are going to end up on top and ensure long-term success. Here are five ways to improve those customer relationships: 1. Reward loyalty. You don’t need to implement all of these but adopt those that make sense for your customers and business model.

Social Media 158

Social Media Customer eCommerce Customer Loyalty 158

Forrester eCommerce

NOVEMBER 25, 2019

But it’s never too late to show some appreciation for your most loyal customers. Watch the video below for three of my recommendations. The holiday season is in full swing for retailers and shoppers alike. Campaigns are locked, loaded, and going live. Spoiler alert: […].

Customer 248

Customer Recommendation Blog Retail 248

Kissmetrics

OCTOBER 5, 2020

This boosts customer loyalty and makes people feel more of an affinity with your brand. 3 Pan Up Productions — Best for Video. Pan Up has created unique and creative social video campaigns for a number of big-name brands, such as Netflix and Apple. Increase Engagement. Create a Community.

Social Media 363

Social Media B2B Document Information 363

Groove

FEBRUARY 2, 2022

Diversify the platforms you share content to, and be sure to create various forms of content such as articles, videos, podcasts and more. Paid media advertising is extremely beneficial for B2C and B2B businesses as there are many advertising formats and options available on social platforms. Paid Social Advertising.

Customer 150

Customer Customer Retention Merchant Services PPC 150

SellBrite

OCTOBER 16, 2019

trillion worldwide with online merchants so far in 2019, and B2C ecommerce — or business-to-consumer electronic commerce — sales are only expected to increase in coming years. How does B2B ecommerce differ from B2C ecommerce? If you have an online store, you’re already familiar with both sides of the B2C ecommerce relationship.

B2B 90

B2B eCommerce B2C Merchant Services 90

Ecommerce Platforms

SEPTEMBER 16, 2019

The Keyword planner helps you make good strides for your B2C website. For B2C setups, you can never go wrong with it's blogging functionality. These two channels allow you to run an array of ads ranging from photos, videos, stories, and much more. Customer Loyalty Program. The reason is pretty simple. That simple.

eCommerce 172

eCommerce Merchant Services Payment Services Shipping Costs 172

Optimizely

OCTOBER 3, 2017

For example, many B2C marketers used to rely on flash sales or coupon expirations to create a sense of FOMO. Unfortunately, your customers may have realized that same sale offers come up again and again and stopped responding. . Ask your loyal customers to: Show off the newest purchases in a photo to win a free product.

Customer Loyalty 246

Customer Loyalty Customer B2C eCommerce Marketing 246

ROI Revolution

MARCH 12, 2020

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all bracing for the impact that coronavirus will have on their business. With more consumers staying home to work and keeping coronavirus coverage up on their television, switching more of your ad budget to video platforms like television and even YouTube could be a good idea.

eCommerce 204

eCommerce Shipping Costs Events Social Media 204

Omnisend

DECEMBER 15, 2020

Omnichannel customer service is integrating communication touchpoints, such as email, text, instant messaging, social media, video, and other digital solutions, to provide a unified customer service experience. This way you can gather relevant data about your customer and refer to it to gain context before the next interaction.

Omnichannel 148

Omnichannel Live Chat Customer Social Media 148

Kibo

JULY 9, 2014

And consider running contests on your social channels to solicit customer stories, photos and videos. Leverage your blog and social channels to drive conversation and engagement with your customers. This will help you create a memorable brand that keeps customers coming back for years to come.

B2C 62

B2C B2B Shipping Costs Webinar 62

Omnisend

MAY 14, 2021

Blog Posts and Videos. Content is viewed as a key ingredient for increasing brand awareness, as 84% of B2C marketers believe in its impact and leverage it. It comes in many forms; blog posts and video content are among the most popular. Always craft content according to the needs of your target customers.

eCommerce 78

eCommerce Customer Social Media Customer Retention 78

GetElastic

AUGUST 18, 2021

The effect of mobile on B2B eCommerce is expected to continue accelerating, with B2B leaders doubling down on mobile commerce to increase engagement, drive traffic, and boost customer loyalty. Innovate sales approaches using customer feedback, data, and consumer insights to ensure that digital transactions are not a zero-sum game.

B2B 145

B2B eCommerce Payment Services Marketing 145

Korona

JANUARY 30, 2023

And when they come back to the receipt, it also syncs all of their loyalty points and the purchases they’ve made in your store. Read also: 7 Key Reasons to Get a Retail Point-Based Customer Loyalty Program The bLoyal integration allows you to load gift cards, redeem loyalty orders, create a shipping order, and more.

POS 52

POS Merchant Services Other Payment Services 52

Kissmetrics

AUGUST 6, 2021

This way, you can ensure each touchpoint is meaningful, resulting in a positive CX and, ultimately, higher customer retention rates. Design an Effective Customer Loyalty Program. Part of your customer journey must include creating a customer loyalty program. Define the rules of your loyalty program.

Customer Retention 302

Customer Retention Customer Payment Services BigCommerce 302

Omnisend

MAY 3, 2021

It is a pricing strategy that aims to alter a customer’s perception of the value of a product or service in order to generate customer interest, increase customer loyalty, or increase the number of units sold. Trade Discounts : A merchant may offer discounts on products if a customer provides a similar product for trade.

Shipping Costs 78

Shipping Costs Merchant Services eCommerce Travel 78

eCommerce CEO

JANUARY 20, 2019

Business to Business (B2B): You are selling to organizations, corporations and non-profits rather than individual customers. Business to Consumer (B2C): This means you are selling to individual consumers rather than businesses. Marketplace: You are acting as a middleman by bringing businesses and (B2B or B2C) customers to one website.

eCommerce 89

eCommerce Shipping Costs Payment Services Payments 89

Ecommerce Platforms

OCTOBER 26, 2021

The solution is relevant to both B2B and B2C brands and can seamlessly replace or enhance your current integrations, processes, plugins, and systems. This means that with BetterCommerce the power is given to the user to decide how the commerce platform can be customized or implemented. Loyalty Program Functions.

Payment Services 232

Payment Services Shipping Costs Multi-channel Payments 232

BigCommerce

FEBRUARY 13, 2018

Generally, there are six main models of ecommerce that businesses can be categorized into: B2C. Business-to-Consumer (B2C). B2C ecommerce ecompasses transcations made between a business and a consumer. It went on to turn into a major B2B, C2C, and B2C platform that’s still widely used today. Types of Ecommerce.

eCommerce 417

eCommerce Payment Services Small Business Retail Shipping Costs 417

Optimizely

NOVEMBER 29, 2018

Because every one of your customers is unique, it’s difficult to adjust your marketing outreach to each of their individual needs. But you can design an all-encompassing customer journey map for your buyers using individual campaigns to lead them down the path to purchasing—and ultimately to customer loyalty.

eCommerce 252

eCommerce Customer Social Media Customer Loyalty 252

Retail TouchPoints

MARCH 29, 2022

Sessions illustrate the increasingly complex nature of the customer experience, and how the lines between commerce, marketing, service, and even supply chain and fulfillment, continue to blur. Why the Non-Purchaser Might be Your Most Important Customer. View the session on demand. A whopping $3.23

Payment Services 196

Payment Services Merchant Services Omnichannel Consumer 196

Omnisend

FEBRUARY 8, 2023

5 Active Campaign B2B and B2C companies with email experts ❌ $29/month G2: 4.6/5Capterra: ActiveCampaign – Best for B2B and B2C companies with email experts Another email automation software used widely across various industries in B2B and B2C is ActiveCampaign. 5 HubSpot SaaS and large businesses ✅ $45/ month G2: 4.4/5Capterra:

Shipping Costs 78

Shipping Costs Recommendation B2C B2B 78

BigCommerce

NOVEMBER 2, 2017

This post will teach you exactly how to do that, subsequently increasing sales, revenue, and customer loyalty. How to Drive Ecommerce Traffic and Convert Customers. Check out their resources center homepage, including link off to videos, user guides, deconstructions, essays on trending topics and more. 10x Content.

eCommerce 420

eCommerce Social Media BigCommerce Mobile 420

BigCommerce

JULY 25, 2017

How to Use Video to Power Proof of Concept Sales. Video is a major part of his ecommerce strategy. His product pages are essentially landing pages, chalk full of call to actions, psychological countdowns to get people to purchase faster, but, most importantly, videos showing him using the item on the page. Dive on in.

Shipping Costs 419

Shipping Costs eCommerce BigCommerce B2B 419

BigCommerce

OCTOBER 2, 2017

36 — Percent of B2C brands that consider Instagram to be “very important” or “critical” to their social media marketing, compared to 13% of B2B brands (Source: Inc. ). Here are the video walk-thrus, if those are easier to follow. Instagram Shopping Setup Video Walk-thru. Instagram Shopping Tagging Video Walk-thru.

Payments 378

Payments BigCommerce Merchant Services Beauty and Health 378

Optimizely

JUNE 13, 2019

You don’t always have to understand why exactly your customers make the choices they do — you just have to know that they are doing it and use that data to your advantage to drive customer loyalty. Take Apple as an example. Test this alongside a seasonal sales campaign and see what converts at a higher rate.

Customer 270

Customer Outdoor Social Media Customer Loyalty 270