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How to get repeat customers: Proven strategies for success

Omnisend

Understanding how to get repeat customers can boost your revenue. You can find out who your returning customers are from several sources: Customer data from your CRM system Point of sale data Understanding the value of repeat customers Is learning how to get repeat customers worth it? In the B2C ecommerce space, it’s $68 per customer.

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As Headwinds Mount, Lifetime Value will Become Ecommerce’s ‘North Star’

Retail TouchPoints

Following two lockdown-induced boom years, online retailers that were once investor and media darlings – Peloton , Stitch Fix , Rent the Runway , Poshmark , to name just a few — are now struggling for survival. RTP: Where do you see opportunity on the B2C side of ecommerce, which tends to be a bit more advanced?

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Understanding eCommerce Business Models: A Guide

Wiser

Not to mention, a well-defined business model aids in attracting investors and stakeholders by providing a clear depiction of how the business intends to make a profit and grow over time. B2C (Business-to-Consumer): This is the most common model where businesses sell products or services directly to consumers.

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How to Give Best-in-Class Omnichannel Customer Support

Omnisend

Learn how to make your touchpoints consistent, well-designed, and connected to provide a completely seamless experience. How to Start with Omnichannel Support. Data shows that 42% of B2C companies use a chatbot on their websites, and 89% of decision-makers feel they allow for more personalized interactions and customer support.

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The Top 10 Sessions to See at IRCE 2018

Optimizely

That’s why we’ve picked out the IRCE sessions that are must-sees for any B2C marketer, whether you’re focused on merchandising, marketplaces, omnichannel, design, or search. In 2017, the Top 1000 online retailers in North America collectively increased online sales by 18.5%, and ecommerce accounted for 49% of retail industry growth.

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5 Ways E-Commerce Companies Can Use BrickSeek to Increase Sales

Kissmetrics

Then it branched out, leveraging the same technology to help users find inventory levels, sales, and clearance deals at some of the nation’s largest retailers, including: Amazon Best Buy Lowe’s Macy’s Office Depot Target Walmart. Wouldn’t you love to know: How much of a certain product your biggest rivals have in stock? Think about it.

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How Retailers Can Leverage Technology to Turn Economic Uncertainty Into an Opportunity

Kibo

But with the right investments and sure-footed decision-making, retailers and DTC brands can navigate the economic storms, emerging stronger and better placed on the other side. Impacts of the recession on DTC brands and B2C retailers. Impacts of the recession on DTC brands and B2C retailers.