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Top 10 Examples of Social Responsibility as a Customer Retention Tool

Smile.io

How to Build Emotional Connections When Separated by Screen Learn how value-add marketing and brand communities can connect you to your customers in ways that build emotional connections and loyalty. Blog Kirsten Burkard 2. It started in 2009 as a design blog by owner and founder Justina Blakeney. Blog Gabrielle Policella 7.

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The Otter journey in eCommerce Customer Retention

Omniconvert

For me, the Otter story started almost a year ago when I joined Valentin and Cristi Movila (eCommerce Director at Otter Shoes) in one of their initial talks about customer retention. At that time they were thinking of ways to use the raw data they have to differentiate and treat customers better and according to their needs.

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10 Examples of Customer Retention Campaigns

Smile.io

Customer retention is the key to fostering truly loyal customers. These customers make more purchases than one-time shoppers, promote your brand to their networks, and become your best brand advocates. If customer retention wasn’t already on your mind, it needs to be! Challenge customers with gamification.

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10 Examples of Customer Retention Campaigns

Smile.io

Customer retention is the key to fostering truly loyal customers. These customers make more purchases than one-time shoppers, promote your brand to their networks, and become your best brand advocates. If customer retention wasn’t already on your mind, it needs to be!

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5 Loyalty Program Examples in the Fashion Industry

Smile.io

When you look at the numbers, the fashion industry is an extremely attractive market to be in (pun fully intended). This is directly related to the fact that, as a society, we love to shop for fashion. With so much money being spent every year, the fashion industry is extremely competitive.

Fashion 61
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Building a Mobile Shopping App Strategy + Launch Plan

Fabric Blog

Editor’s Note: This article was inspired by a PRD and mobile app strategy our team created for one of the world’s largest omnichannel fashion retailers.

Mobile 98
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Top Customer-Driven B2B eCommerce Trends

GetElastic

Customer Loyalty Programs: Almost all B2B marketers strive to find a balance between acquiring new customers and retaining existing customers. However, data shows that: 33% of marketers plan to increase spending on customer acquisition, versus only 18% on customer retention.

B2B 146