Building Connected Commerce in the Age of Loneliness
Retail TouchPoints
FEBRUARY 15, 2024
As an ecommerce product executive, I believe that my cohort of peers has a social imperative to develop products with human connection in mind. Connected commerce is on the rise, but it has to be done in the right way; we have to foster connection, but it can’t feel forced or invasive. Otherwise, we’ll only turn people away.
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