Kissmetrics

MAY 18, 2021

This is done through A/B testing , data analysis, customer journey mapping , consumer research, and more. According to Unbounce , 70 percent of consumers report a slow load time decreases their chance of buying. Clients need to understand the value of their website and how it affects consumer relationships. Conclusion.

eCommerce 280

eCommerce SEO Improvements Document 280

Korona

MARCH 25, 2022

Given that the probability of an existing customer returning to purchase something at your store is 60-70% compared to the 5-20% chance of converting a new customer, it’s no surprise that eCommerce brands are prioritizing customer retention. A poor returns policy means many customers will move to your competition. .

Customer Loyalty 98

Customer Loyalty eCommerce Customer Social Media 98

Ecommerce Platforms

JANUARY 13, 2022

Many online consumers even seek out dozens of subscription offerings to streamline everything in their lives, from cooking to cleaning, and razors to gift giving. These are usually sent out in boxes, and sometimes the customer has options to specify which types of products they want to receive. Commodity Refill Subscriptions.

Subscription 104

Subscription Shopify Payment Services Merchant Services 104

Smile.io

NOVEMBER 29, 2023

When your average customer is willing to drop thousands of dollars for one pair of shoes, it’s worth keeping them around. based premium sneaker brand Side Kicks decided to prioritize its customer retention strategy.  Keeping this in mind, U.K.-based in minutes Get Started

Gifts 53

Gifts Customer Retention Events Customer Loyalty 53

Smile.io

APRIL 6, 2022

With a clever name playing on the concept of a closed-loop or circular economy, this sustainable brand encourages customers to consume consciously. We think that’s a great way to motivate your customers with meaningful rewards. We’re looking at the top 10 examples of CSR used as a customer retention tool.

Clothing 46

Clothing Jewelry Books Fashion 46

Smile.io

NOVEMBER 15, 2023

When we look at our definition of customer loyalty, we see it’s all about consumer perceptions.    💗 “Customer loyalty is a desired consumer behavior where customers will continue to make repeat purchases and choose the brand over competitors due to a positive perception or relationship.” 

Customer Loyalty 59

Customer Loyalty Customer Beauty and Health Food and Beverages 59

Omnisend

MAY 22, 2020

Key Takeaways: Consumers expect marketing relevance, and retailers need to deliver it. Focus on optimizing opportunities in each area of the customer journey. In the end, it’s really about reputation and building that trust and consistency with your consumers. 90% of SMS messages are read within the first 3 minutes.

SEO 78

SEO Customer Retention Events Channel 78

Email Audience

DECEMBER 6, 2023

Source: Stripo Increased conversion rate with email game from Yakaboo Yakaboo is a nationwide book platform in Ukraine with more than 300,000 books available in 71 different languages. One of their Halloween email templates included a fun game where recipients had to match the title of a well-known book with an image symbolizing it.

Games 59

Games Books Mobile Improvements 59

Omnisend

APRIL 26, 2021

From its humble beginnings in easily deliverable and consumable things like books and DVDs, ecommerce has expanded to the point where consumers now feel comfortable purchasing pretty much anything online. Personalization in marketing has quickly become a customer expectation. What has driven this rapid shift in attitudes?

eCommerce 135

eCommerce Social Media Merchant Services Shopify 135

Omnisend

DECEMBER 7, 2021

Look to go the extra mile with these customers and make them feel special, perhaps by offering them a special gift or discount in your follow-up email. This ‘cherish’ strategy is an effective customer retention tactic that keeps your best and most valuable customers happy and engaged with your brand.

Gifts 158

Gifts Shipping Costs Recommendation Customer Retention 158

Smile.io

JANUARY 21, 2020

Let’s say you noticed your business wasn’t acquiring as many new customers as you expected, and you want that to change. Well, believe it or not, one of the most sustainable ways to improve your customer acquisition cost is through customer retention. A repeat customer has a 60 to 70% chance of converting.”.

Customer 61

Customer Customer Retention Merchant Services Reference 61

Ecommerce Platforms

MARCH 14, 2023

Business management solutions: Use a host of industry-tailored workflow solutions to meet with the growing demands of tech-enhanced consumers. There’s also real-time reporting for actionable customer insights and forecasting. Simplify billing, streamline daily business operations.

Payment Services 104

Payment Services Payments Beauty and Health Electronics 104

Korona

OCTOBER 12, 2022

Nothing is more rewarding for a liquor store owner than customers who are loyal to their store and recommend it to their friends and family. And consumers still prefer to do it in person. According to a recent Chase Design study, up to 90% of consumers prefer to buy their liquor in-store. Table of contents. Wrapping Up.

Customer Loyalty 52

Customer Loyalty Customer POS Social Media 52

Korona

OCTOBER 12, 2022

Nothing is more rewarding for a liquor store owner than customers who are loyal to their store and recommend it to their friends and family. And consumers still prefer to do it in person. According to a recent Chase Design study, up to 90% of consumers prefer to buy their liquor in-store. Table of contents.

Customer Loyalty 52

Customer Loyalty Customer POS Social Media 52

eCommerceFuel

OCTOBER 1, 2020

Customer loyalty is the key to customer retention, meaning repeat customers for your business. The fundamental goal for an eCommerce shop is to attract customers, and ultimately keep them coming. Adapted from a traditional shop model, an eCommerce customer loyalty program is essential for customer retention.

Customer Loyalty 44

Customer Loyalty eCommerce Customer Shipping Costs 44

ROI Revolution

OCTOBER 7, 2022

Understanding how customers behave during the holidays can help you as you improve your ongoing customer retention strategy. Even though brands have made corrections in those areas, consumers still anticipate issues during the heavy rush of the 2022 season. Consistent Messaging. 2022 Holiday Ecommerce Trends.

eCommerce 78

eCommerce Payments Payment Services Mobile 78

FastSpring

AUGUST 15, 2019

“I always tend to try to look at the emerging trends or best practices, whether that’s in the consumer side coming over to the B2B side, or someone in B2B has done something very interesting,” he said. Strategy #4: Nurture Your Current Customers. Customer retention.

White Paper 67

White Paper Customer Retention B2B Social Media 67

Korona

AUGUST 17, 2021

Gone are the days when you have to manually record and track every product in your store into their respective books. Consumers have very much embraced online shopping. Similarly, it would help if you can make an effort to retain your current customers. Here are helpful tips for customer retention: .

Shipping Costs 52

Shipping Costs Payment Services Retail Document 52

Korona

NOVEMBER 10, 2022

While raising prices during uncertain economic times is not unheard of and may even be expected, it is not always the best option, especially when consumer spending is likely to decline. . It is much more cost-effective to focus on retention and lifetime value than to try to get new customers to make a purchase.

Shipping Costs 52

Shipping Costs Online Retail Payment Services Merchant Services 52

Smile.io

SEPTEMBER 2, 2021

Run Everything Labs' Keys to VIP Gamification through exclusive tiers Referrals redeemable for points Brand culture Indigenous Designs Care Coins Fashion may be constantly changing at a rapid pace, but consumer trends are shifting at an even faster one. These names suggest that moving through each tier is a journey, just like reading a book.

Fashion 58

Fashion Recommendation Customer Customer Retention 58

Retail TouchPoints

APRIL 8, 2021

A study found that referral marketing is trusted by 86% of customers, making it the most trusted form of marketing. A consumer is also 50X more likely to buy a product when it is recommended by their close friends and family. Not surprisingly, consumers are more likely to trust their network than sponsored ads.

Reference 207

Reference Social Media Recommendation Books 207

RETAIL MANAGEMENT SOFTWARE

FEBRUARY 10, 2022

ChainDrive point of sale solution allows you to pull up customers’ previous transactions, replicate their past orders, quickly find their delivery information, cash register notes, and more. ChainDrive’s mobile assistants’ module was designed to help collaborators become more agile and customer-centric.

POS 81

POS Point of Sale Customer Retention Multi-channel 81

iVend

MARCH 14, 2022

Shoppers are also returning in their droves to brick and mortar shopping – PWCs’ 2021 Global Consumer Insights Pulse Survey found that almost half the respondents now visit physical retail stores, with 75% planning to do so. That is a massive step towards beating competition and taking a bigger share of the optical retail pie.

Omnichannel 98

Omnichannel Retail Channel Customer Retention 98

Smile.io

JANUARY 30, 2024

Loyalty programs are essential for customer retention and a necessary foundation for building customer loyalty in ecommerce. Whether it’s a points program, a simple referral program, or a multi-tiered VIP program, a loyalty program aims to turn one-time customers into repeat customers and build a loyal following.

Customer Loyalty 77

Customer Loyalty Customer Jewelry Social Media 77

Kissmetrics

SEPTEMBER 23, 2020

After all, it’s mandatory to get an email address for all kinds of things – from opening a bank account to signing up for social media platforms to booking flights online. Let’s take a look at some email stats while we’re at it: Nearly 99% of consumers check their emails daily. Highly unlikely, right? And that’s not it!

Marketing 310

Marketing Social Media SEO Customer Retention 310

UpSellIt

AUGUST 3, 2023

Similarly, ecommerce segmentation strategies allow your campaigns to more effectively reach your target consumers and promote your products or services. In ecommerce segmentation, a consumer base is divided into several groups (aka “segments”) based on certain characteristics, behaviors, traits, habits, or preferences.

eCommerce 111

eCommerce Recommendation Accessories Customer Loyalty 111

RETAIL MANAGEMENT SOFTWARE

DECEMBER 8, 2021

Building a loyal customer base is crucial to thrive or even survive in the footwear business. While marketing and consumer management professionals seem to agree that there is no magic formula for customer retention, experts believe there are a few retail business tips that shoe brands and retailers may use to keep their customers loyal.

Merchant Services 52

Merchant Services POS Gifts Customer Retention 52

Korona

AUGUST 23, 2022

The COVID-19 pandemic has driven consumers to value flexibility in their buying experience. There are generally three types of subscription services: Curation : Curated subscriptions are a specific type of subscription service that selects a group of products for a customer within a product category or across multiple categories.

Subscription 52

Subscription Payment Services Shipping Costs Payments 52

Kissmetrics

MARCH 23, 2018

Amazon has a lot of the same problems that most retailers have when dealing with customer service. They still deal with customer complaints with varying degrees of success, just like everyone else. And customer experience can play a big role in customer retention and loyalty.

eCommerce 210

eCommerce Shipping Costs Subscription Payment Services 210

GetElastic

NOVEMBER 29, 2022

Customer retention rates are 90% higher on omnichannel vs. single channel. The experience plays out in any number of ways, dependent on customer preference; do they want to shop entirely online and pick up in-store? Boost brand loyalty and scale your business with unified commerce experiences across every consumer touchpoint.

Omnichannel 147

Omnichannel Multi-channel Payment Services Outdoor 147

Ecommerce Platforms

MARCH 18, 2020

Your brand’s packaging should also: Make customers feel they got more than they paid for. Help customer retention by creating a great first impression. Remind a customer why buying from you was the right decision. x 2.6cm for books, DVDs, and electronics, if you ordered 30, you’d pay €126.00. Growing Brands.

Shipping Costs 33

Shipping Costs Books eCommerce Electronics 33

ChannelSale

MARCH 20, 2018

Handling multiple online storefronts without factoring their individual ROI is not only time-consuming but also extremely expensive. Best-selling products: private label products (accessories and apparels), video games, books, home decoration products, and daily-use items. What other reason have you given buyers to buy from you?

Beauty and Health 74

Beauty and Health Accessories Electronics eCommerce Platforms 74

Kissmetrics

AUGUST 16, 2021

Lead generation is the process of creating consumer interest in your products or services. With lead generation, you can attract leads (your potential customer) into a marketing software system with the hope of nurturing them through the buying process. In his classic book, Is It Wise To Specialize?

Webinar 349

Webinar Social Media Blog Books 349

Kissmetrics

APRIL 13, 2018

And generating remarkable content is important for SEO, lead generation, lead nurturing, customer retention, and lots more. Instagram gives marketers another great way to get their content in front of new prospects, existing leads, and customers. You can also use Stories to promote an immediate sale from Instagram. Why is that?

Social Media 241

Social Media Clothing Travel Jewelry 241

Ecommerce Platforms

MARCH 17, 2020

If you're wondering what the ‘customer directory' does, it works wonders for providing your ‘regulars' a more tailored service. So, if you have consumers that frequently shop with you, you can store their card details for a quicker checkout experience. It happens to the best of us. Shopify's Retail Package.

eCommerce Platforms 169

eCommerce Platforms Shopify Payment Services Merchant Services 169

Lemonstand

JUNE 21, 2018

In a day and age where your customers are sifting through over 100 emails per day , anything you can do to make yours stand out is a major plus. Exclusivity is one of the oldest and powerful marketing triggers in the book, and definitely, something e-tailers should consider when crafting their email campaigns.

eCommerce 46

eCommerce Shipping Costs Customer Merchant Services 46

Ecommerce Platforms

NOVEMBER 26, 2018

Obviously, customer retention is key to a successful online store; repeat customers are way more profitable than one-off purchasers. For example, give away a free e-book, a cheat sheet, webinar training, etc. Then, start sending emails to customers who've abandoned their cart. B2C- business to consumer.

White Paper 139

White Paper eCommerce Marketing Social Media 139