lateshipment

JULY 17, 2020

Visitors who make it to case studies or reviews are more likely to eventually buy your product. Why focus on customer retention , and not just increasing the number of new visitors? Use (interactive) content people can engage with to create unique experiences every time they stop by. What pages have they looked at?

Customer 237

Customer Shipping Costs eCommerce Customer Retention 237

Smile.io

MARCH 20, 2024

  🎁 Points programs offer customers value through reward points for various actions, which they can redeem for valuable, unique rewards. Points programs typically reward customers with a predetermined number of points for every dollar they spend. Traditional loyalty points programs are proven to deliver results.

Shipping Costs 78

Shipping Costs Shopify Customer Loyalty Merchant Services 78

Ecommerce Platforms

FEBRUARY 25, 2019

How often the customer is charged. How often a product is shipped. Customers who order a subscription product will be charged when they sign up. Recharge Payments will then vault the customer’s credit card with the selected payment processor. Customer experience. Customer Support. Set an expiration.

Payment Services 150

Payment Services Payments Subscription Shipping Costs 150

Smile.io

AUGUST 2, 2023

Transactional rewards 💳 Transactional rewards are financial incentives that customers can use to save money on future purchases.  From free shipping to dollars off, these rewards are extremely common in customer loyalty programs, and are quite popular with many types of shoppers. 💲 Smile.io

Shipping Costs 48

Shipping Costs Events Social Media Fashion 48

Smile.io

APRIL 13, 2022

 A few small slip-ups may land you in your customers’ bad books, and as large companies like Old Navy, Dillard’s, and Air Miles can tell you, no company is too large to have their customer experience go from good to bad as a result of their rewards program.

Shipping Costs 84

Shipping Costs Department Stores Payment Services Customer 84

ROI Revolution

JUNE 7, 2018

The answer is simple… customer experience. From the beginning, they invested heavily in customer service. They offered free shipping, 24 hour support, and the ability to test out 5 pairs of glasses for 5 days, with a free return label to send them back.

Mobile 100

Mobile Shipping Costs Multi-channel Presentation 100

Store Growers

SEPTEMBER 21, 2017

Because I have too many projects that never got off the ground, my main goal for those first days was to ship something. Shipping is the part that requires a HUGE amount of energy. Custom domain name. Shipping rates. Customer experience. I’ll have to see what that means for shipping costs & speeds.

Shipping Costs 142

Shipping Costs Merchant Services Payment Services Shopify 142

Smile.io

JANUARY 2, 2020

The app also features an offers page so shoppers can see what incentives they’ve earned, a status page to showcase badges they’ve earned and what status they’ve achieved (such as VIP), personalized recommendations based on previous orders, and a wish list. Club Ella combines both points and referrals into one seamless rewards experience.

Customer Loyalty 68

Customer Loyalty Customer Travel Customer Retention 68

UpSellIt

SEPTEMBER 8, 2023

Cycle your BFCM customers into your lifecycle emails to maintain a good relationship after the events are over. Up to 46% of shoppers purchased more with AI-recommendations. Up to 74% of shoppers converted by leveraging free shipping. In our case study, AI-driven recommendations generated $762,000 in just 30 days.

Marketing 128

Marketing Shipping Costs Recommendation Social Media 128

MagentoBrain

MAY 9, 2023

It also offers integration with a range of shipping carriers and payment gateways, making it easy to set up and manage your shipping and payment options. These modules and extensions cover a range of functionality, including marketing tools, payment gateways, shipping carriers, and customer support features.

eCommerce Platforms 52

eCommerce Platforms eCommerce Magento Payment Services 52

BigCommerce

FEBRUARY 23, 2018

The various components involved in building out a customer loyalty program. The types of customer loyalty programs available (and their hybrids). Examples of ecommerce customer loyalty programs (with case studies). What is a Customer Loyalty Program? Points earned or redeemed do not apply to tax or shipping.

Customer Loyalty 378

Customer Loyalty eCommerce Improvements Shipping Costs 378

UpSellIt

AUGUST 20, 2020

However, with the right strategies, it’s simple to give your site an edge and improve your customer experience. Targeting these new customers is key, as users who are unfamiliar with your site aren’t likely to come back if they abandon. For that reason, we generally recommend that welcome offers stick to email first.

Shipping Costs 117

Shipping Costs Recommendation Improvements Reference 117

Kissmetrics

AUGUST 6, 2021

With that said, let’s dive into the five customer retention strategies you can use to grow your Ecommerce business. Understand the Customer Journey and Optimize Your Customer Experience Accordingly. One of the first steps to designing a customer retention strategy that works is to understand the customer journey.

Customer Retention 302

Customer Retention Customer Payment Services BigCommerce 302

FastSpring

JANUARY 27, 2022

Small tweaks to your SaaS billing practices can make a huge impact on the customer experience. It turned out that many refund requests happened because the company had failed to inform customers about their upcoming billing cycle,” Jon told us. One more recommendation: Take advantage of the MoR business model.

Merchant Services 135

Merchant Services Payment Services Subscription Payments 135

BigCommerce

MAY 25, 2018

Two-day shipping. A hugely powerful recommendation engine. After doing a thorough analysis of your customer’s behavior, you can begin to develop hypotheses about your current website and how you might improve the overall customer experience. Case studies that demonstrate previous CRO success.

eCommerce 338

eCommerce Shipping Costs Improvements Conversion Optimization 338

SellBrite

SEPTEMBER 17, 2019

This is especially effective if you offer free or flat-rate shipping because, while the customer is purchasing additional small items, they won’t cost more to ship. Amazon, which is well-known for its free two-day shipping for Prime members, reports that cross-selling generates as much as 35% of its profits, according to Forbes.

Shipping Costs 101

Shipping Costs eCommerce Toys Books 101

Smile.io

FEBRUARY 16, 2023

If the inviting design isn’t enough to convince customers to join, the rewards will have them diving in head-first. The Blackbough Beach Club offers a variety of motivating reward options from free products like tote bags and their best-selling bikinis, to free shipping or 20% off.

Fashion 61

Fashion Social Media Events Small Business Retail 61

GetElastic

NOVEMBER 29, 2022

A particularly helpful feature is the ability to locate a product at a different store and have it shipped to the designated My Store, or have the option to pick it up where it’s available right now for pickup today. Another feature of the in-room tech allows a shopper to “complete the look” with access to reviews and product recommendations.

Omnichannel 147

Omnichannel Multi-channel Payment Services Outdoor 147

Ecommerce Platforms

OCTOBER 14, 2019

B2C ecommerce websites and businesses evolved quickly, leaving B2B portals far behind, and today, they provide a richer customer experience than most B2B ecommerce portals. I'd always recommend using a branded cover image like this one: -your LinkedIn summary. – Recommendations. The problem? your cover image.

B2B 132

B2B eCommerce Payment Services Multi-channel 132

Omnisend

APRIL 20, 2021

Understanding the reasons why customers abandon their carts along with the best ways to address those issues could be just what your business needs for a boost in profit. Check out this case study to see how they did it. This might include shipping costs, taxes, and other additional fees. 6) No Express Shipping.

Payments 132

Payments Shopping Carts Shipping Costs Merchant Services 132

ESW

MAY 7, 2019

What Does Customer Loyalty Mean These Days? Though prizes and rewards are fun, customers expect much more out of a brand. They expect brands to flow with their way of life — from practical needs like same-day shipping to value-based priorities like environmental stewardship. Loyalty Programs In Practice. Nordstrom’s Nordy Club.

Customer Loyalty 113

Customer Loyalty Customer Shipping Costs Beauty and Health 113

BigCommerce

FEBRUARY 27, 2018

Traditionally , word of mouth marketing was spread from one person to another based on recommendation. In today’s hyper-connected world, a single recommendation can have far greater impact – leading to word of mouth marketing (WOMM) or word of mouth advertising strategies to capitalize on the opportunity. Creating a buzz.

Social Media 410

Social Media Marketing Payment Services Reference 410