Retail TouchPoints

APRIL 29, 2022

That’s why the Retail Innovation Conference & Expo is collaborating closely with key partners to ensure attendees have an entertaining and valuable experience when they had to McCormick Place May 10-12. The technology is being provided by DSF member companies Elo Touch Solutions, Sony and Navor. Clicks 2 Bricks.

Payments 245

Payments eCommerce Events Payment Services 245

GetElastic

JANUARY 3, 2019

As we close out 2018, there’s a lot of new experiences (like checkout-free stores), surprising acquisitions (like the Amazon/Whole Foods merger) and more to reflect on and leverage for the year ahead. Every year brands raise the bar for improved commerce experiences. As standards rise, so do customer expectations.

Customer Experience 145

Customer Experience Customer Payment Services Mobile 145

Retail TouchPoints

JUNE 9, 2023

By necessity, retailers are most concerned with the present day: they have to make sales and engage customers in the moment, no matter what channel they’re operating in. There’s the AI-powered Customer Data Platform provider Pairzon , AI imaging provider Claid.ai ; and AI-powered inventory optimization from syrup.

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Presentation Customer Data Channel Operations 234

Retail TouchPoints

JUNE 8, 2023

Nearly half ( 49% ) of global CEOs in a 2022 PwC survey said that technology disruptors like AI, the metaverse and blockchain will impact profitability over the next 10 years. The D2 Summit: Retail Edition is a co-located conference at the Retail Innovation Conference & Expo , which is taking place June 13-15, 2023 in Chicago.

Technology 240

Technology Customer Loyalty Omnichannel Consumer 240

Retail TouchPoints

APRIL 20, 2022

All parties are coming together at the Retail Innovation Conference & Expo to show how Cookies and Dr. Greenthumb’s are putting immersive, tech-driven experiences into action. Everything from the millwork to the fixtures and technology drive a brand story. Plus, the interactive RFID stations are a ‘must-see.’

Retail 352

Retail Social Media Technology Events 352

Sailthru

APRIL 8, 2019

There are always new tools and technologies to learn and if that wasn’t complex enough, marketers must also learn how to use the new technologies to enhance those they’re already using. But of course, the agenda is the main catalyst for conference attendance. Luckily, the Email Evolution Conference has a great one.

Workshop 74

Workshop Technology Omnichannel Marketing 74

Retail TouchPoints

AUGUST 1, 2023

“Innovation happens in all areas of Walmart, but a lot of the business-unit specific innovation tends to focus on the short- to medium-term,” Balasubramaniam said during a session at the Retail Innovation Conference & Expo in June. 8 has explored to support future experience innovation. “A A startup within Store No.

Presentation 226

Presentation Operations Consumer Technology 226

PERQ

NOVEMBER 14, 2022

Did you get a chance to attend the Optech conference this year? If not, you may have missed out on some important conversations happening among the forward-thinking leaders in attendance of this leading multifamily technology event. but the experiences are not connected. ” REMAPPING THE PROSPECT JOURNEY.

Multichannel 69

Multichannel Omnichannel Technology Channel 69

Groove

DECEMBER 7, 2023

If you’re a retailer, technology partner, or systems implementer looking for a place to showcase your products and network, then mark your calendars! Etail West 2024 is a four-day conference taking place in Palm Springs, California from February 26th through February 29th, 2024 - although the final day is reserved for retailers only.

Events 195

Events Social Media Workshop Download 195

Optimizely

MAY 15, 2018

It’s almost time for the Internet Retailer Conference & Exhibition , AKA IRCE — the massive ecommerce conference with the largest expo hall in the industry. Vish Ganapathy, Managing Director and Global Retail Technology Lead, Accenture. What’s Next: Social. 3:30 PM – 3:50 PM. Wednesday: June 06.

Internet Retail 321

Internet Retail Magazine Customer Retention Online Retail 321

Retail TouchPoints

OCTOBER 24, 2023

That’s exactly what attendees at Advertising Week NY did last week as thousands of marketing and brand executives descended on the former Manhattan Mall in midtown for the annual conference and trade show. It doesn’t look like a commercial or an ad, he just looks like a guy with a TikTok channel creating content. Image courtesy Bit.ly

Food and Beverages 250

Food and Beverages Workshop Games Consumer 250

Retail TouchPoints

FEBRUARY 27, 2024

Bodkins will dig deeper into this vision during the Retail Innovation Conference & Expo , taking place June 4-6, 2024, in Chicago. We’re the ones getting paid media in front of customers to introduce them to the category,” said Bodkins. “We’ve We’ve invested in content.

Food and Beverages 233

Food and Beverages Fulfillment Omnichannel Specialty Retailers 233

Retail TouchPoints

SEPTEMBER 6, 2022

Supply chain and last mile challenges have been grabbing headlines for months, and executives from Ulta Beauty , American Eagle and others shared their advice on how retailers can turn these troubles into opportunities at the Home Delivery World logistics conference.

Supplies 248

Supplies Shipping Costs Travel Multi-channel 248

Optimizely

JANUARY 10, 2019

With new technologies, new social media platforms, and new competitors emerging every day, it can be tough to keep up and make your brand stand out. The best marketers are constantly reading up on trends, attending industry conferences, and keeping a close eye on the competition. But how do you know what’s right for your team?

B2C 231

B2C Marketing Social Media Customer Loyalty 231

Retail TouchPoints

NOVEMBER 8, 2021

New technologies such as semantic vector search have made it possible to not only deliver what buyers are searching for but also fulfill their goals. Connect customers and employees for a delightful digital experience. Great digital experiences are not delivered in silos. This is still true.

Retail 268

Retail Omnichannel eCommerce Fulfillment 268

Retail TouchPoints

JULY 19, 2021

What will change, though, are the experiences that many consumers will expect, and the role that technology and data will play to support fluid, tech-agnostic experiences in the store and beyond. . In fact, the eyewear darling plans to open another three dozen locations by end of this year.

eCommerce 298

eCommerce Supplies Consumer Customer Retention 298

Retail TouchPoints

APRIL 26, 2022

Foxtrot will be among the innovative thought leaders presenting at the 2022 Retail Innovation Conference and Expo on May 10-12, 2022, in Chicago. We’re vertically integrated and committed to operational excellence at each stage of delivery, from the customer ordering experience to packing and dispatching.

Payment Services 249

Payment Services Omnichannel Shipping Costs Operations 249

Kibo

JANUARY 15, 2023

For many of us, this is the first conference we’ve attended since the pandemic, and we are thrilled to be seeing our teammates, colleagues, partners, and peers in person. Part of that plan was switching to a modular, composable eCommerce solution to deliver seamless customer experiences. The Power of Post-Purchase Experience.

Shipping Costs 62

Shipping Costs Customer Experience Fulfillment Technology 62

GetElastic

SEPTEMBER 6, 2021

He now serves as an expert and consultant for mid-market and global B2B firms in the areas of ecommerce strategy, digital transformation, digital marketing and technology evaluation. She oversaw and led the strategy for Intuit.com, including a complete overhaul from the infrastructure all the way through to the customer experience.

B2B 144

B2B eCommerce White Paper Seminar 144

Omnisend

DECEMBER 12, 2023

Reading Time: 11 minutes Do you believe that customer engagement relies on the appropriate use of technology? Building personal connections through one-on-one interactions is still an unparalleled opportunity to create memorable customer experiences. The reality is that the human touch should not be underestimated.

Events 88

Events Seminar Marketing Workshop 88

Sailthru

JUNE 13, 2018

But more than that, they illustrate the opportunity brands have to leverage their scale and modernize the customer experience. Instead, we tend to build up mental schemas, with a brick and click customer journey that includes online, mobile and yes, physical touchpoints. For the Modern Customer Experience, Size Isn’t Everything.

Customer Experience 68

Customer Experience Payment Services Customer Payments 68

Retail TouchPoints

NOVEMBER 18, 2021

Fortunately the 2021 Retail Innovation Conference, which wrapped up Nov. 17, provided plenty of answers in the form of tips, technology use cases, real-world success stories and a raft of innovative ideas. Employ new extended reality (XR) and the latest visual technologies to bring products to life online.

Consumer 245

Consumer Merchant Services Social Media Technology 245

OrderDynamics

MARCH 14, 2018

Ascend 2018: Happiness = Omni-channel Services. Good Retail = Happy Customer Experience . Now apply these positive thoughts to you omni-channel services in retail…. To reduce your risk, work with technology vendors who are thinking about this for you with systems that are fully GDPR compliant. See point one.

Channel 50

Channel Technology eCommerce POS 50

GetElastic

SEPTEMBER 26, 2019

He now serves as an expert and consultant for mid-market and global B2B firms in the areas of ecommerce strategy, digital transformation, digital marketing and technology evaluation. She oversaw and led the strategy for Intuit.com, including a complete overhaul from the infrastructure all the way through to the customer experience.

B2B 163

B2B eCommerce Multi-channel White Paper 163

Retail TouchPoints

AUGUST 23, 2022

Prior to her current role as VP of Data Analytics & Customer Insights at Amyris , a biology company in the clean beauty, health and wellness and flavors/fragrances markets, she held ecommerce and digital marketing roles at brands like Coca-Cola and Unilever.

Marketing 221

Marketing Beauty and Health eCommerce Consumer 221

lateshipment

JANUARY 17, 2023

The main reason is due to the fact that customer experience (CX) much like e-commerce is an ever-changing area and you need to keep yourself updated with new trends in the field to thrive and enjoy success. In short, CX helps you build and maintain a loyal customer base. That’s not all!

eCommerce 130

eCommerce Merchant Services Omnichannel Customer Experience 130

GetElastic

OCTOBER 4, 2018

Key Takeaways: B2B buyers demand remarkable customer experience. There is no hiding from the truth: today’s buyers are demanding contextual and personalized buying experiences, rich with product information, relevant pricing and recommendations, and frictionless fulfillment options. How does one innovate? It is a journey.

B2B 162

B2B Workshop Electronics B2C 162

365 Retail

SEPTEMBER 27, 2022

Former F1 champion Jenson Button and experts from Mars, Trinny London, River Island and Lounge Underwear will be among the many engaging speakers when senior level retail technology experts gather to collaborate, meet suppliers and expand their network at IRX this October.

Workshop 52

Workshop Events Retail Customer Experience 52

Retail TouchPoints

AUGUST 18, 2023

A panel at the June 2023 Retail Innovation Conference & Expo provided answers and insights in the session titled Gen Z and Gen Alpha: Creating Impactful Brands for the Next Wave of Consumers. For these retailers, SMS text is important for communication and push notifications, but it’s just one of many customer service technologies.

Mobile 224

Mobile PayPal Consumer Customer Loyalty 224

Optimizely

AUGUST 9, 2018

Whether you couldn’t attend the conference yourself, or you couldn’t see every session you wanted while you were there, we’ve got you covered. Some traditional retailers and CPG brands have begun to adopt new technologies and realize the full potential of ecommerce and direct-to-consumer. Seamless Customer Experience Wins.

Shipping Costs 150

Shipping Costs Omnichannel B2C eCommerce Marketing 150

Pivotree Blog

AUGUST 19, 2022

Untraceable’s Blockchain Futurist Conference was held in Toronto, Canada on August 9-10, 2022. Wikipedia defines Web3 as “an idea for a new iteration of the World Wide Web which incorporates concepts such as decentralization, blockchain technologies, and token-based economics.” Let’s look at some specific examples.

Cryptocurrencies 52

Cryptocurrencies Supplies Events Technology 52

RTP blog

MAY 24, 2017

Every year, the retail industry generates hype about the next great technology that’s going to change the customer experience forever. And while many of these technologies eventually do enhance the shopping experience in a variety of ways, it’s rare that the practical reality equals the initial promise.

Retail 150

Retail eCommerce Technology Leisure 150

Steve Dennis

JUNE 9, 2019

Nearly 16 years since its apparent coining , I think most of us can agree that if “omni-channel” ever had any real usefulness as a concept (debatable), it is now well past its expiration date. What matters is showing up for the right customers, where it really matters, in remarkable ways. The customer is the channel.

Omnichannel 113

Omnichannel Retail White Paper eCommerce 113

GetElastic

APRIL 7, 2022

Shoptalk was back in 2022, a four-day event that's has been dubbed the 'biggest retail conference of the year.' On the show floor, we enjoyed hosting some fireside chats with our fabulous customers Serena & Lily, Pella, and Deckers Brands at our booth. What We Heard on The Show Floor. The excitement on the show floor was palpable.

Customer Loyalty 147

Customer Loyalty Channel Events Technology 147

GetElastic

JULY 20, 2017

This post is based on a keynote by Brad Rencher , Executive Vice President and General Manager of Adobe at the Summit 2017 conference. Companies that consistently provide positive customer experiences enjoy higher sales and customer loyalty. But the big question is, “How do you use those technologies?”

Customer Experience 140

Customer Experience Technology Social Media Demo 140

Retail TouchPoints

JULY 7, 2022

Then have those team members present their experiences to the broader group. Start a Slack channel or whatever internal system you use to track these things. If you need to send your team to an emerging conference, it might be worth the investment right now. There are so many new reports and webinars.

Article 244

Article Webinar Marketing Definition 244

Optimizely

MARCH 13, 2018

But before you join 7,500 other attendees at the world’s largest conference for retail and ecommerce innovation, you have a few things you should plan first. Omnichannel and Seamless Customer Experiences. Shoptalk is really all about learning, as the website clearly advertises: “Go Back to School at Shoptalk!”

B2C 150

B2C Omnichannel Shipping Costs eCommerce 150