RTP blog

APRIL 26, 2018

By Glenn Taylor, Senior Editor While the Retail TouchPoints team is gearing up for next week’s 2018 Retail Innovation Conference in New York City, I had the opportunity to attend two user conferences this week in Las Vegas — Magento Imagine and NetSuite SuiteWorld. Although RTP.

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365 Retail

SEPTEMBER 12, 2022

The show, held at London’s ExCeL, has a dedicated conference with sessions tailored to address the needs of retail professionals, covering marketing, growth, delivery, customer engagement, omnichannel innovation and fulfilment. Topical conference – exploring replatforming. Taher Khaliq, CTO, Trinny London. Register for free .

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eCommerce Omnichannel Customer Experience Technology 70

GetElastic

JANUARY 3, 2019

As we close out 2018, there’s a lot of new experiences (like checkout-free stores), surprising acquisitions (like the Amazon/Whole Foods merger) and more to reflect on and leverage for the year ahead. Every year brands raise the bar for improved commerce experiences. As standards rise, so do customer expectations.

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Pivotree Blog

OCTOBER 18, 2023

Fresh from the 2023 MEMA Technology Conference , I feel re-energized and even more passionate about my love for this industry, if that is even possible! Providing a better customer experience through improved data and electronic data interchange (EDI) is essential in today’s market.

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Retail TouchPoints

JUNE 9, 2023

By necessity, retailers are most concerned with the present day: they have to make sales and engage customers in the moment, no matter what channel they’re operating in. There’s the AI-powered Customer Data Platform provider Pairzon , AI imaging provider Claid.ai ; and AI-powered inventory optimization from syrup.

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Retail TouchPoints

APRIL 29, 2022

That’s why the Retail Innovation Conference & Expo is collaborating closely with key partners to ensure attendees have an entertaining and valuable experience when they had to McCormick Place May 10-12. CPG and DTC brands are exploring new ways to build customer engagement across all channels. Clicks 2 Bricks.

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Retail TouchPoints

JANUARY 27, 2022

Hear from more of the top leaders in retail at the Retail Innovation Conference & Expo May 10-12 in Chicago. Our view is that style is ubiquitous; style should be a part of every experience ,” Bob Kupbens, EVP and Chief Product and Technology Officer of the Neiman Marcus Group in a session at the 2021 Retail Innovation Conference.

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Recommendation Technology Mobile Customer Experience 296

Retail TouchPoints

APRIL 19, 2024

Executives attending the Retail Innovation Conference & Expo June 4-6 in Chicago will be able to get the inside scoop from her on Rowan’s incredible growth trajectory. (To Register now for the Retail Innovation Conference & Expo to hear directly from some of the industry’s most innovative thinkers and brand leaders.

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Sailthru

APRIL 8, 2019

That’s why we recommend all email marketers attend the Association of National Advertisers’ upcoming Email Evolution Conference, which is designed to “keep you on the cutting edge of email marketing.”. But of course, the agenda is the main catalyst for conference attendance. Luckily, the Email Evolution Conference has a great one.

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Retail TouchPoints

JUNE 8, 2023

The D2 Summit: Retail Edition is a co-located conference at the Retail Innovation Conference & Expo , which is taking place June 13-15, 2023 in Chicago. It’s designed to dig into the new channels and technologies driving the future of connected commerce.

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Technology Customer Loyalty Omnichannel Consumer 261

Retail TouchPoints

JUNE 7, 2023

We’ll take a deep dive into emerging tech such as haptic imagery, conversational artificial intelligence (AI) and augmented reality (AR), and see how innovative brands like Apple, Disney and Journey are applying SETs to create full or partial sensory experiences that increase brand recognition and build customer loyalty online.

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Technology Retail Customer Experience Presentation 274

PERQ

NOVEMBER 14, 2022

Did you get a chance to attend the Optech conference this year? The technology discussion included access controls for self-touring, parking technology, the need for a customer data repository outside the CRM, omnichannel experiences, and more. but the experiences are not connected. ” REMAPPING THE PROSPECT JOURNEY.

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Retail TouchPoints

SEPTEMBER 23, 2022

“For much of the history of retail, there have been significant barriers that put high hurdles in front of entrepreneurs who wanted to launch a new brand,” said Dharmesh Mehta, VP of Worldwide Selling Partner Services at Amazon during the third annual Accelerate conference for Amazon sellers. and the honest answer is, maybe.

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Retail TouchPoints

AUGUST 1, 2023

“Innovation happens in all areas of Walmart, but a lot of the business-unit specific innovation tends to focus on the short- to medium-term,” Balasubramaniam said during a session at the Retail Innovation Conference & Expo in June. 8 has explored to support future experience innovation. “A A startup within Store No.

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Retail TouchPoints

MAY 17, 2022

Zaccariello noted that physical stores not only remain important sales channels, they also provide opportunities to deliver vital connections to and among customers. In Singapore, Coach tested the launch of a shop dedicated to vintage, as these types of collections consistently resonate well with the brand’s customers.

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Retail TouchPoints

FEBRUARY 27, 2024

Bodkins will dig deeper into this vision during the Retail Innovation Conference & Expo , taking place June 4-6, 2024, in Chicago. We’re the ones getting paid media in front of customers to introduce them to the category,” said Bodkins.

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Steve Dennis

MARCH 29, 2017

“Omni-channel” has been one of retail’s favorite buzzwords for years now. At last week’s excellent ShopTalk conference, several speakers challenged the relevance of omni-channel. Many struggling retailers have problems that go far beyond merely drinking the omni-channel Kool-Aid.

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Retail TouchPoints

APRIL 20, 2022

All parties are coming together at the Retail Innovation Conference & Expo to show how Cookies and Dr. Greenthumb’s are putting immersive, tech-driven experiences into action. He added: “On social media customers get to see product, marketing and lifestyle influence, which draw customers to their physical stores. “Our

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Groove

DECEMBER 7, 2023

Etail West 2024 is a four-day conference taking place in Palm Springs, California from February 26th through February 29th, 2024 - although the final day is reserved for retailers only. If you’re a retailer, technology partner, or systems implementer looking for a place to showcase your products and network, then mark your calendars!

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Events Social Media Workshop Download 195

Optimizely

MAY 15, 2018

It’s almost time for the Internet Retailer Conference & Exhibition , AKA IRCE — the massive ecommerce conference with the largest expo hall in the industry. As you sell on multiple channels, you have to keep a close eye on inventory and fulfillment along. How to Stay on Top of Operations when Selling Everywhere.

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Internet Retail Magazine Customer Retention Online Retail 321

Sailthru

JUNE 13, 2018

But more than that, they illustrate the opportunity brands have to leverage their scale and modernize the customer experience. Instead, we tend to build up mental schemas, with a brick and click customer journey that includes online, mobile and yes, physical touchpoints. For the Modern Customer Experience, Size Isn’t Everything.

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Customer Experience Payment Services Customer Payments 68

Retail TouchPoints

NOVEMBER 8, 2021

Connect customers and employees for a delightful digital experience. Great digital experiences are not delivered in silos. For example, as a shopper researches a product on your website, she may call or chat with your customer service agent to find out more details.

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Retail Omnichannel eCommerce Fulfillment 286

Omnisend

DECEMBER 12, 2023

Building personal connections through one-on-one interactions is still an unparalleled opportunity to create memorable customer experiences. Event marketing can help you build solid customer relationships and brand awareness through genuine, laid-back conversations. And what drives these? It’s event marketing.

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Events Seminar Marketing Workshop 88

Retail TouchPoints

JANUARY 11, 2023

He will share his lessons in entrepreneurship, brand strategy and community building during the Retail Innovation Conference & Expo taking place June 13-15, 2023 at McCormick Place in Chicago. In the fast-paced world of retail, it’s easy to get lost in tasks. Want to learn more lessons in loyalty from the Johnny Cupcakes brand?

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Retail Social Media Customer Loyalty Travel 253

lateshipment

JANUARY 17, 2023

The main reason is due to the fact that customer experience (CX) much like e-commerce is an ever-changing area and you need to keep yourself updated with new trends in the field to thrive and enjoy success. In short, CX helps you build and maintain a loyal customer base. That’s not all!

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eCommerce Merchant Services Omnichannel Customer Experience 130

OrderDynamics

MARCH 14, 2018

Ascend 2018: Happiness = Omni-channel Services. Good Retail = Happy Customer Experience . Now apply these positive thoughts to you omni-channel services in retail…. Don’t be afraid to experiment. “Go On negative impacts, Mike pointed out that it is important to watch out how you talk to your customers.

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Retail TouchPoints

APRIL 26, 2022

Foxtrot will be among the innovative thought leaders presenting at the 2022 Retail Innovation Conference and Expo on May 10-12, 2022, in Chicago. Our stores create community and inspire product discovery, and also serve as the biggest acquisition channels for our ecommerce business.

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Retail TouchPoints

SEPTEMBER 22, 2020

We can collect a lot of data about customers, where they’re visiting from and from what marketing channel, and really tie it together,” Zak said.

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eCommerce Department Stores Social Media Channel 246

Retail TouchPoints

OCTOBER 24, 2023

That’s exactly what attendees at Advertising Week NY did last week as thousands of marketing and brand executives descended on the former Manhattan Mall in midtown for the annual conference and trade show. It doesn’t look like a commercial or an ad, he just looks like a guy with a TikTok channel creating content.

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Food and Beverages Workshop Games Consumer 267

Optimizely

JANUARY 10, 2019

The best marketers are constantly reading up on trends, attending industry conferences, and keeping a close eye on the competition. Now, marketers have to own the entire customer experience, from the first interaction to true customer loyalty across platforms and devices. Marketing Technologist.

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B2C Marketing Social Media Customer Loyalty 231

Retail TouchPoints

OCTOBER 14, 2020

“Pinterest entered our ‘game’ in 2017, and 2018 was about unlocking scale, when we worked through a lot of kinks,” said Aubrie Richey, VP, Customer Acquisition and Media at Fabletics Group. These don’t get much play on other channels, but they did phenomenally on Pinterest.”.

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Kibo

JANUARY 15, 2023

For many of us, this is the first conference we’ve attended since the pandemic, and we are thrilled to be seeing our teammates, colleagues, partners, and peers in person. Part of that plan was switching to a modular, composable eCommerce solution to deliver seamless customer experiences. The Power of Post-Purchase Experience.

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Shipping Costs Customer Experience Fulfillment Technology 62

GetElastic

SEPTEMBER 6, 2021

She oversaw and led the strategy for Intuit.com, including a complete overhaul from the infrastructure all the way through to the customer experience. She is also a sought-after speaker, presenting regularly at conferences such as GrowthHackers, Brand Innovators, and Oracle Open World.

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B2B eCommerce White Paper Seminar 144

Retail TouchPoints

JUNE 27, 2023

“We’re seeing retailers link up directly with publishers and media companies, and so we’ve seen an increasing number of streaming TV partnerships,” said Andrew Lipsman, Principal Analyst for Retail and Ecommerce at Insider Intelligence during a recent session at the Retail Innovation Conference and Expo (RICE).

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Retail White Paper Customer Experience Marketing 256

Retail TouchPoints

SEPTEMBER 6, 2022

Supply chain and last mile challenges have been grabbing headlines for months, and executives from Ulta Beauty , American Eagle and others shared their advice on how retailers can turn these troubles into opportunities at the Home Delivery World logistics conference.

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Supplies Shipping Costs Travel Multi-channel 266

Retail TouchPoints

JULY 19, 2021

Smarter products and true digital transformation are achieved by “creating unique identities for all physical and digital objects throughout the supply chain,” said Phil Stafford, Senior Channel Partner Sales, Global Manager at Digimarc. This enables greater insight and accuracy at every stage of the product lifecycle.”

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eCommerce Supplies Consumer Customer Retention 299

Optimizely

AUGUST 9, 2018

Whether you couldn’t attend the conference yourself, or you couldn’t see every session you wanted while you were there, we’ve got you covered. For brands that decide to really focus on growing digital channels, they’ve realized they can compete with even the buzziest digital-native brands. Seamless Customer Experience Wins.

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Shipping Costs Omnichannel B2C eCommerce Marketing 150