RetailMinded

JUNE 3, 2024

By teaming up with specialized outsourcing teams, retailers can get access to state-of-the-art knowledge and resources that would be too costly to keep in-house. Flexibility and Cost Savings Having a full in-house tech team can be really tough, especially for smaller retailers with limited resources.

Operations 52

Operations Retail Supplies Arts 52

Retail TouchPoints

JULY 13, 2023

Rapid consumer adoption of new payment technologies and ecommerce, accelerated by the pandemic, led to demand for seamless and secure payment flows through every channel. At the same time, businesses across many sectors pivoted toward offering their own payment solutions for employees and customers alike.

Merchant Services 219

Merchant Services Payment Services Payments Banking 219

ESW

MAY 29, 2024

Finding those customers and exceeding their expectations may need more resources than you have in-house. What’s more, owning your channel instead of selling on a marketplace means you own your customer data so you can create better connections through customised marketing and communications.

Payment Services 78

Payment Services eCommerce Payments Shipping Costs 78

365 Retail

JUNE 9, 2023

To thrive in today’s fast-paced and dynamic retail environment, UK beauty retailers and CPGs must embrace the power of data and use it to bridge the gap between their customers’ needs and their business objectives. To make a real impact on consumer behavior and capture market share, CPG companies need scalability.

Retail 86

Retail Customer Data Channel Social Media 86

RETAIL MANAGEMENT SOFTWARE

APRIL 24, 2023

Omnichannel Loyalty Programs With the growing popularity of online shopping and the increasing use of mobile devices, customers now expect a seamless and consistent experience across multiple channels, including online, offline, and mobile.

Customer Loyalty 84

Customer Loyalty Customer Retail Customer Retention 84

365 Retail

OCTOBER 4, 2023

Putting DMPs to bed is more than a trend; it’s a necessary response to the region’s evolving data and consent-first landscape. It’s time to embrace new strategies that one, save time and resources and two, prioritise data privacy and compliance with new regulations.

Retail 62

Retail Customer Data Channel Improvements 62

Retail TouchPoints

NOVEMBER 18, 2021

But this “new normal” requires retailers to have access to accurate inventory data — often across multiple channels, both in-store and online. This enables a robust omnichannel retail strategy that delivers a unified, seamless and consistent customer experience across all physical stores, websites and mobile apps.

Shipping Costs 231

Shipping Costs Retail Omnichannel Supplies 231

Ecommerce Platforms

JANUARY 12, 2021

NetSuite groups data sets into expandable interfaces known as “portlets”. Like KPIs, Metrics and Scorecards, revenue, customer data, or invoice-related data. You can customize the calculations and relevant data sets to display or use NetSuite’s preset formats. Order Management.

Payment Services 118

Payment Services Merchant Services Shipping Costs Payments 118

Retail TouchPoints

AUGUST 19, 2020

It would seem that scales have long been tipped in favor of the retail giants — those with massive footprints, established brands, warehouses chock-full of supply to meet global consumer demand and the resources to offer a wide array of products. The opportunity to take control of the sale and build their own channel is a great one.

eCommerce 218

eCommerce Merchant Services Games Payment Services 218

Omnisend

JANUARY 8, 2024

Understanding how to get repeat customers can boost your revenue. You can find out who your returning customers are from several sources: Customer data from your CRM system Point of sale data Understanding the value of repeat customers Is learning how to get repeat customers worth it?

Customer 88

Customer Customer Retention Social Media X-cart 88

365 Retail

JUNE 9, 2023

To thrive in today’s fast-paced and dynamic retail environment, UK beauty retailers and CPGs must embrace the power of data and use it to bridge the gap between their customers’ needs and their business objectives. To make a real impact on consumer behavior and capture market share, CPG companies need scalability.

Retail 52

Retail Customer Data Channel Social Media 52

Retail TouchPoints

NOVEMBER 10, 2023

This special Retail TouchPoints resource hub will be regularly updated with the latest news, stats, trends and developments in retail media. Off-site advertising is when a retailer helps advertisers reach its customers on third-party channels like social media or other websites it doesn’t own (“retargeting” is a common example of this).

Retail 262

Retail Social Media Multi-channel Channel 262

Algopix

OCTOBER 21, 2023

Revenue by Traffic Source: Knowing where your customers come from (e.g., organic search, paid ads, social media) allows you to allocate marketing resources more effectively. They tell you how effective your sales funnel is at turning visitors into paying customers. It measures the profitability of your marketing efforts.

Shipping Costs 119

Shipping Costs eCommerce Customer Retention Social Media 119

RTP blog

NOVEMBER 11, 2019

Cashierless is great for many retailers but there are too many age-restricted items in c-stores for this channel to solve for that just yet. Is your tech stack arming your business with valuable customer data? Retailers don’t have the resources to interpret data at the speed and scale of individual teams and departments.

Technology 150

Technology Retail POS PayPal 150

Omnisend

DECEMBER 15, 2020

The challenge for ecommerce businesses is the average customer uses ten different channels, including contact forms, social media profiles, live chat, and email—making it hard for companies to know where to focus their efforts. Higher long-term customer engagement and brand trust. What is Omnichannel Support?

Omnichannel 148

Omnichannel Live Chat Customer Social Media 148

Omnisend

MAY 15, 2020

Business Bottleneck 1: Too Much Data and Too Little Time. Are you facing a problem of plenty when it comes to customer data? Do you lack the time or resources to do anything concrete with all the information you already have? Fixing each of these problems takes time and resources. You’re not alone.

eCommerce Marketing 78

eCommerce Marketing eCommerce Marketing Demo 78

Ecommerce Platforms

MAY 3, 2023

Additional support resources On top of the all the bonus expertise you can access in exchange for Shopify Plus pricing, you’ll also be able to leverage a variety of other support resources too. Wholesale channels for selling Another great feature you can only get from Shopify Plus, is access to a wholesale channel.

Shopify 104

Shopify Merchant Services Shipping Costs Payment Services 104

Retail TouchPoints

JUNE 24, 2022

Now we’re seeing the old school CPGs that have been selling through wholesale channels and are using subscriptions to get further into DTC.”. By looking at memberships and subscriptions through a larger, more holistic lens, brands can dig into customer data and build programs that truly resonate.

Subscription 271

Subscription Beauty and Health Shipping Costs Consumer 271

Optimizely

AUGUST 28, 2020

SMS is a powerful channel that helps Marketers rise above the noise and get their message across to their customers. It’s no surprise that an increasing number of brands are incorporating this channel into their marketing strategy. We’re happy to see how much consideration Marketers show for their customers.

Social Media 195

Social Media Subscription Channel Shipping Costs 195

ESW

MAY 17, 2023

Brands can and should consumerise B2B experiences and enable online business shopping that’s as easy and convenient as a DTC channel. Non-digital channels like ordering by phone and exchanging emails about purchase orders and invoicing are not just inefficient – they create unnecessary friction throughout the buying journey.

B2B 78

B2B Payment Services Consumer Electronics Payments 78

Optimizely

APRIL 28, 2017

As shoppers move away from traditional brick-and-mortar stores and are increasingly found on digital channels , brands need to figure out how to best allocate their annual marketing budget to accommodate this surge. last year according to Internet Retailer. The solution?

Omnichannel 170

Omnichannel Internet Retail Channel eCommerce 170

ESW

FEBRUARY 29, 2024

While it’s true that deploying existing resources is a cost-saver, in international ecommerce, that savings is only temporary. There is no shortage of obstacles and challenges and setbacks to opening a DTC channel in a new market. Without proper market research and customer data, you are flying blind.

Payment Services 88

Payment Services eCommerce Shipping Costs Payments 88

GetElastic

NOVEMBER 8, 2022

In everything from commercial decisions and processes to talent and human capital management and data, on-the-margin tweaks to the existing operating margin do not create winners. While the channels and platforms 'of the moment' might be clear today, the digital world is a moving, ever-evolving target.

eCommerce 78

eCommerce Payment Services Retail Omnichannel 78

Optimizely

NOVEMBER 5, 2020

We suggested that the key to a successful loyalty program is keeping customers engaged and emotionally connected. By integrating your loyalty data into a CDP, you can enhance your segmentation strategy and make your customer data more useful and actionable. The argument for loyalty programs does not end here.

Customer Loyalty 369

Customer Loyalty Article Recommendation Definition 369

Algopix

JULY 13, 2023

Key Features to Look for in eCommerce CRM Systems Customer Data Management A robust eCommerce CRM system should provide comprehensive customer data management capabilities. This includes storing customer profiles, contact information, purchase history, and communication logs. Best 20 eCommerce CRM Systems 1.

Payment Services 78

Payment Services eCommerce Management Customer 78

Liveintent

NOVEMBER 29, 2022

C ustomers can enjoy accurate and enriched CRM data via up-to-date, deterministically matched unified profiles to perform marketing in the Identity-driven Era. The Identity Enrichment app equips customers with the intelligence and insights needed to segment, personalize, and target their audiences by leveraging first-party data.

Channel 62

Channel Customer Data Mobile Blog 62

Retail TouchPoints

NOVEMBER 9, 2023

I knew how resource-constrained and often un-tech savvy they were, so I wanted it to be so simple that [a bookstore could] get set up in a half an hour and a customer like my mom, who can press the button to accept a FaceTime call and that’s about it, could use it [to shop].” Example of an affiliate shop on Bookshop.org.

Small Business Retail 289

Small Business Retail Books Shipping Costs eCommerce 289

lateshipment

NOVEMBER 26, 2023

The answer is: on everyone — from marketing to sales to operations and customer service. Offer Multiple Shipping Options By offering a variety of shipping choices, you can cater to different customer needs, preferences, and budget constraints, leading to reduced cart abandonment, and increased customer satisfaction.

Shipping Costs 130

Shipping Costs eCommerce Order Fulfillment Shipping 130

Sailthru

MAY 8, 2018

Download the Gartner Magic Quadrant for Multichannel Marketing Hubs to learn more about how multichannel marketing hubs can help your organization unify customer data across channels, enhance personalization and decisioning with AI, and integrate customer journey analytics.

Multichannel 101

Multichannel Marketing Document Mobile 101

Ecommerce Platforms

OCTOBER 4, 2022

For instance, You can add and move products in bulk to publish to multiple sales channels. On top of that, you can also edit product information and synchronize these edits across all your sales channels. Sales Channel Management. Benefit from omnichannel selling by managing multiple sales channels simultaneously.

eCommerce Platforms 208

eCommerce Platforms eCommerce Payment Services Merchant Services 208

Kissmetrics

APRIL 20, 2021

The BOPUS (Buy Online, Pick Up In-Store) has been attracting hype for both retailers and customers, and this trend is expected to stay. However, it requires synergy between online commerce channels and physical retail to succeed. BOPUS requires a physical store or pickup location where customers pick up their items.

eCommerce 282

eCommerce Shipping Multi-channel Mobile 282

RTP blog

MARCH 2, 2018

In fact, Gartner contends that this year, more than 50% of organizations will implement significant business model changes in their efforts to improve customer experience. This includes investing in the right technologies, bringing uniform consistency across retail channels and activating self-service tools.

Customer Experience 150

Customer Experience Customer Supplies Point of Sale 150

Kissmetrics

JANUARY 6, 2021

This is crucial to strategic decisions such as resource allocation. CMX allows brands to place their products on channels informed by CV’s first data. It also gives them access to one of the world’s largest customer data banks as well as a massive audience ( over 200 million in the U.S

Retail 362

Retail eCommerce Banking Customer Data 362

GetElastic

FEBRUARY 12, 2019

Johnstone Supply , a Portland, OR-based HVACR resource and supplier for contractors of all sizes, prides itself on having the “largest selection of genuine OEM parts in the industry, with replacements for nearly every major brand”. Improved online customer experience through enhanced information across channels.

eCommerce Platforms 112

eCommerce Platforms Seminar eCommerce Marketing 112

RETAIL MANAGEMENT SOFTWARE

MAY 24, 2022

Since the pandemic, many retailers have adopted new technologies to communicate with customers through new channels, offer new delivery and pickup options, and highlight free cancellation policies or automated refund systems to give your customers an added sense of security. Embrace SMS Marketing. Take Advantage of Marketplaces.

Payment Services 81

Payment Services Small Business Retail Marketing Retail 81

Smile.io

MAY 15, 2024

  Business growth refers to increasing revenue based on proportionate investments in resources like staff, product research, marketing, operations, or other key areas. Robust ecommerce analytics programs allow you to measure performance, uncover trends, use customer data, and optimize pricing. Are you funny? Motivating?   

Payment Services 53

Payment Services Merchant Services eCommerce Payments 53

Ecommerce Platforms

JUNE 20, 2022

Subscriptions lean hard on maintaining a higher level of customer lifetime value. So, it becomes far less expensive overall since you're spending more resources keeping your current subscribers happy, as opposed to seeking out new ones. Activate essentials like payment processing , product pages , sales channels, shipping, and taxes.

Subscription 220

Subscription Shipping Costs Merchant Services Payment Services 220