Retail TouchPoints

OCTOBER 10, 2023

Marketers must ensure their links work effectively, whether traffic is coming from creators and influencers ( who get screwed if you don’t fix this ), from paid channels like affiliate and social, or from their own channels, including CRM. From the consumer side, you’re probably familiar with broken mobile experiences.

Mobile 257

Mobile Retail Social Media Payment Services 257

Retail TouchPoints

SEPTEMBER 6, 2023

However, this isn’t only in the interests of consumers; simplifying the cancellation process and making it more “customer friendly” is in the interests of merchants as well. To remain competitive, retailers must offer comprehensive self-service experiences, including flexible payment scheduling and frictionless convenience.

Merchant Services 261

Merchant Services Payment Services Subscription Consumer 261

365 Retail

OCTOBER 5, 2021

The company currently has a workforce of around 2,700 employees and is present in 107 countries through 10 sales channels, 428 monobrand stores and six product categories: Woman, Man, Kids, Accessories, Shoes and Sport. Until then we had been using multiple, manual channels that were labour intensive.

Customer Experience 52

Customer Experience Operations Customer Point of Sale 52

Retail TouchPoints

JULY 13, 2023

includes cloud technology solutions with rich mobile functionality for omnichannel, POS, merchandising, ERP, warehouse management, analytics and loss prevention. and Livestock banners, and plans to open as many as 80 additional stores in the country over the next five years. The Retail Management Suite from Jesta I.S.

POS 236

POS Omnichannel Supplies Mobile 236

Retail TouchPoints

APRIL 20, 2022

Greenthumb’s are putting immersive, tech-driven experiences into action. Through an interactive activation , attendees can venture through the shopping experience and see how the brands combine high-touch service and immersive technology to better serve consumers. Plus, the interactive RFID stations are a ‘must-see.’

Retail 354

Retail Social Media Technology Events 354

Korona

JUNE 8, 2022

So keeping up with the latest retail technology is paramount to delivering an impeccable customer experience, managing a large inventory, and optimizing your ordering and pricing. In fact, when it comes to customer service, Nextiva found that 89% of consumers have switched to a competitor after a bad customer experience.

Technology 52

Technology Payment Services Payments Retail 52

Retail TouchPoints

MAY 23, 2022

“One of my strategic pillars is to attract the highest quality members via inspired applications that support the different ways they do business to drive margin per member, improve customer experience and drive network health ,” said Powell in an interview with Retail TouchPoints. they see everything, cross channel.”.

Payment Services 271

Payment Services Small Business Retail Shopify Gifts 271

Retail TouchPoints

AUGUST 14, 2020

Priorities may be changing, but retailers still need to provide a superior customer experience, added webinar panelist Caila Schwartz, Senior Industry Strategist at Salesforce Commerce Cloud. of retail sales coming from brick-and-mortar, and about 15% of retail sales coming from digital.

Webinar 282

Webinar Consumer Payments Marketing 282

Retail TouchPoints

JULY 29, 2020

To attract a new generation of shoppers, retailers are looking to redefine go-to-market strategies and reimagine the customer experience inside their physical store locations. Increasingly, consumers want to browse and buy with the ease of click, or find products faster using in-store location technologies.

Payment Services 185

Payment Services Payments Retail Social Media 185

365 Retail

DECEMBER 12, 2023

Rhone: Leading the way with omnichannel retail Rhone , the premium performance lifestyle brand, decided to maximise the value of its omnichannel customer data to deliver personalised customer experiences. Rhone is using Amperity to find and retain its top customers, a particular point of emphasis amid an uncertain economy.

Customer Data 52

Customer Data Customer Retail Omnichannel 52

Retail TouchPoints

APRIL 10, 2023

Digital transformation isn’t easy for any brand, but for Pandora , with its 40 years of history and more than 6,400 points of sale across 100 countries, that effort is particularly complex. In 2022, Pandora banked 600 million visits across its online channels and stores. This is about a total transformation.”

Jewelry 258

Jewelry Omnichannel Operations Technology 258

Wiser

FEBRUARY 23, 2024

In a recent panel discussion hosted by Wiser Solutions, senior leaders at brand manufacturers and retailers shed light on the delicate interplay between direct-to-consumer (D2C) channels and traditional retail partnerships. Rapidly reflecting promotion prices in-store is a common challenge faced by retailers and brands alike.

Marketing 78

Marketing Customer Multi-channel Channel 78

GetElastic

MAY 18, 2022

Post-pandemic, brands have a surmounting pressure to re-evaluate their channel and sales strategies as direct-to-consumer (D2C) channel adoption increases, and the need for a nurturing customer experience is in demand. packaging, managing shipping and returns, customer support). Learn More.

Multi-channel 78

Multi-channel Subscription Automotive Customer Loyalty 78

Retail TouchPoints

FEBRUARY 29, 2024

The point-of-sale (POS) system has always been the one truly indispensable technology for any merchant, large or small. The POS Becomes a Customer Engagement Hub Retailers are taking advantage of the fact that everyone (except browsers and shoplifters) must interact with a POS system at some point during their shopper journey.

Point of Sale 247

Point of Sale POS Payment Services Merchant Services 247

RTP blog

APRIL 27, 2018

Staying ahead of market trends and customer behavior is critical for any business to survive and thrive. However, retailers are facing new disruptive realities from three major influences: omnichannel experience, the growing Millennial workforce and innovative technology.

Omnichannel 150

Omnichannel Retail Toys Technology 150

Retail TouchPoints

APRIL 16, 2021

First, they need to reimagine their baseline requirements, and then turn their attention to taking their customer experience to the next level. The Point of Experience (POE) is to replace the Point of Sale (POS) in the future. Re-thinking the in-person experience.

POS 222

POS Retail Information Customer Loyalty 222

RETAIL MANAGEMENT SOFTWARE

MAY 24, 2022

The transition to digital marketing has accelerated over the past two years, and the customer experience has improved dramatically. Now, consolidating gains can help retailers focus on the customer experience to improve loyalty and potentially capture new markets. Examine Your Marketing Technology Stack.

Payment Services 81

Payment Services Small Business Retail Marketing Retail 81

iVend

APRIL 14, 2021

Digital transformation is the process of embedding digital technology into every aspect of a business. Those capabilities include efficient processes, flexible and agile technology platforms and data capture and analytics. Customers tell us that they are looking for a positive shopping experience, regardless of the channel they use.

Retail 98

Retail Point of Sale Technology Operations 98

RetailMinded

MARCH 10, 2022

It is not simply a matter of digital vs. physical anymore but rather it’s about how a brand can leverage all avenues in which their business connects to customers to deliver that truly remarkable customer experience journey. The Value of Modern POS. The post WHAT IS FUELING THE REBIRTH OF PHYSICAL STORES?

POS 98

POS eCommerce Payment Services Fulfillment 98

Ecommerce Platforms

MARCH 5, 2023

Shopkeep (now Lightspeed POS) and Shopify also provide access to a range of tools to help business leaders create omnichannel sales strategies, including site builders and ecommerce capabilities. Shopify POS is all-in-one solution for point of sale software and hardware. However, the focus of each company is a little different.

POS 104

POS lightspeed Shopify Payment Services 104

iVend

AUGUST 17, 2022

For supermarkets developing a retail strategy to deliver a convenient and frictionless customer experience, the answer lies in processes, staff, and above all retail technology. Online/offline retail POS system – having your point of sale out of action rapidly creates queues.

POS 52

POS Payment Services Point of Sale Leisure 52

Optimizely

AUGUST 16, 2018

Unfortunately, complete and accurate customer data has been shockingly difficult to get your hands on in B2C marketing. Your data is likely fragmented across multiple systems, including your ecommerce platform, point-of-sales system, email marketing software, and paid ad platforms. The many systems of B2C marketing.

B2C 210

B2C Customer Data Omnichannel Point of Sale 210

Retail TouchPoints

JUNE 15, 2022

They leverage the very thing that is fueling the trend as it is the same thing that will reenergize those stores — technology. Here are a few foundational ways technology has enabled better customer and associate experiences along the path to purchase, even in smaller spaces. Appointments. AR and the Metaverse.

Payment Services 264

Payment Services Books Live Chat Fashion 264

Wiser

SEPTEMBER 12, 2022

We tend to think about visual merchandising in terms of how products are displayed in a store via window displays, mannequins, signage, interactive experiences, etc. That’s certainly true, but with the rise of omnichannel retail, strong visual merchandising must also extend to online channels. Constantly Audit Your Points-of-Sale.

Multi-channel 148

Multi-channel Electronics Point of Sale Presentation 148

Wiser

MAY 14, 2020

We tend to think about visual merchandising in terms of how products are displayed in a store via window displays, mannequins, signage, interactive experiences, etc. That’s certainly true, but with the rise of omnichannel retail , strong visual merchandising must also extend to online channels. Constantly Audit Your Points-of-Sale.

Multi-channel 158

Multi-channel Electronics Point of Sale Presentation 158

Korona

MARCH 8, 2023

Fraud prevention – the right point of sale should also offer fraud detection services that can help you detect and prevent fraudulent transactions. That’s why looking for a solution with integration options for your point of sale system is important.

Payment Services 52

Payment Services Payments POS Point of Sale 52

iVend

AUGUST 27, 2020

In store shopping has long been the predominant way to shop, however, online shopping has quickly grown to become the preferred channel for many. Even among new and low-frequency customers we are witnessing an unprecedented shift toward eCommerce and contactless sales channels.

Omnichannel 105

Omnichannel Leisure Technology Channel 105

Ecommerce Platforms

JANUARY 12, 2023

Today’s POS technology has grown increasingly impressive, making it easier to combine inventory management with customer loyalty, barcode scanning and of course, payment processing. After all, a good point of sale system needs to combine a fantastic range of checkout features, with ease of use, and budget-friendly pricing.

POS 104

POS Payment Services lightspeed Shopify 104

Ecommerce Platforms

JANUARY 12, 2023

Today’s POS technology has grown increasingly impressive, making it easier to combine inventory management with customer loyalty, barcode scanning and of course, payment processing. After all, a good point of sale system needs to combine a fantastic range of checkout features, with ease of use, and budget-friendly pricing.

POS 104

POS Payment Services lightspeed Shopify 104

365 Retail

SEPTEMBER 17, 2023

Embrace Digital Transformation Retail managers are finding that digitalisation offers a range of benefits that streamline operations and enhance customer experience. Moreover, leveraging analytics can offer deep insights into customer behaviour and preferences, allowing you to tailor your strategies more effectively.

Operations 52

Operations Management Retail Channel 52

Demac Media

OCTOBER 20, 2017

It’s hard for retailers to get in front of customers, so your best approach is to connect the two, and create leverage through your offline channels. Stores as a channel help acquire customers, sell product, build your brand, and are profitable! OPTIMIZE POINT-OF-SALE EXPERIENCE. CREATE A COMMUNITY.

Channel 37

Channel Multi-channel Merchant Services Shopify 37

Retail TouchPoints

FEBRUARY 5, 2021

Having integrated systems will promote visibility throughout all processes of the retail business and will allow the retailer to keep the customer promise. Having systems that can provide visibility into all stages in an integrated way is critical to ensuring a positive customer experience and subsequent customer loyalty.

Omnichannel 185

Omnichannel Payment Services Specialty Retailers Customer Loyalty 185

RTP blog

MAY 12, 2017

Retail technology, however, has completely changed the journey. With technologies like mobile payments, chatbots and apps, retailers and brands alike are able to reach consumers directly, whether it’s through point-of-sale systems or transactional programs on social media, like Instagram’s ‘Shop Now’ button.

Payment Services 150

Payment Services Drop Ship Retail Shipping Costs 150

365 Retail

NOVEMBER 16, 2023

Technology is poised to change the way we shop, with exotic experiences from in-store personalised adverts and chatbots, to augmented reality displays and prices which adjust in real-time. In today’s retail world, customers expect personalised experiences – and will spend more if they get them, according to McKinsey.

Retail 52

Retail Technology Omnichannel Improvements 52

GetElastic

NOVEMBER 14, 2018

Computer capacity is adjusted according to demand, protecting both customer experience and costs since companies don’t pay for servers sitting idle in low season. They’ll ensure new technology innovations are implemented as they arise. Many retailers also use mobile presence technologies in-store.

Shipping Costs 130

Shipping Costs Mobile Social Media Point of Sale 130

Retail TouchPoints

OCTOBER 19, 2022

This commitment to elevating women-led businesses can be found throughout the store with signage that not only introduces these brands’ products but also educates the customer on their backgrounds. Blending Artistry with Technology.

Books 147

Books Shopify Technology Point of Sale 147

GetElastic

JUNE 22, 2022

What forcing functions get us to move on to fundamentally better technology? The success of restaurant tech company Toast is a perfect example of unseating a deeply entrenched technology that nobody likes – the point of sale (POS) system. Many viewed this technology as solving a problem that didn’t exist yet.

Payment Services 78

Payment Services POS Demo Payments 78