Smile.io

AUGUST 25, 2023

From a branded explainer page, clever VIP tier names, and on-theme language such as “Rewards Designed For You”, customers know the loyalty program is closely aligned with the brand values. Customers not only get to show off their artwork to a like-minded community and inspire others—they get rewarded for doing so!

Customer Loyalty 78

Customer Loyalty Beauty and Health Customer Food and Beverages 78

Omnisend

JANUARY 26, 2021

Both tools were built with one goal in mind: to help ecommerce businesses engage with their customers and drive revenue through email marketing. According to customers’ reviews on the G2 platform. You can see that even on their homepage—the only way to get on their platform and to see how it looks and works is by booking the demo.

Live Chat 148

Live Chat Demo Subscription Books 148

Sailthru

JUNE 1, 2023

Interactive digital experiences can help build brand loyalty while delivering key details about your customer’s interests and future purchase intent. The importance of data to strengthen customer retention and sales is well-known by most businesses. Better personalization leads to stronger engagement and higher ROI.

Travel 78

Travel Customer Retention Demo Recommendation 78

Omnisend

MAY 15, 2020

However, online marketers still face all kinds of challenges from generating viable traffic to converting visitors into actual paying customers who have repeat value. Business Bottleneck 1: Too Much Data and Too Little Time. Are you facing a problem of plenty when it comes to customer data?

eCommerce Marketing 78

eCommerce Marketing eCommerce Marketing Demo 78

Omnisend

MAY 7, 2020

The ability to combine customer data with behavior-based workflows is what marketers need to deliver relevant messages, at the right time, via the right channel. Through these Splits, marketers have greater flexibility to customize their automated messaging and improve the individual customer experience.

Demo 88

Demo Customer Data Information Marketing 88

Sailthru

SEPTEMBER 15, 2022

Over the last decade, Sailthru has helped hundreds of customers evolve their marketing strategies with innovative automation to meet new needs and revenue goals. Your email lists may be in a separate stack than your social media data. Your returns data may not be connected to your sales channels. Chances are it’s not.

Shipping Costs 78

Shipping Costs Social Media Customer Data Demo 78

RETAIL MANAGEMENT SOFTWARE

MAY 24, 2022

The transition to digital marketing has accelerated over the past two years, and the customer experience has improved dramatically. Now, consolidating gains can help retailers focus on the customer experience to improve loyalty and potentially capture new markets. First-Party Data Marketing Is The New Norm.

Payment Services 81

Payment Services Small Business Retail Marketing Retail 81

ChannelAdvisor

MARCH 3, 2022

There’s a potential to reach untapped markets, expand your global footprint and delight new customers with what your brand has to offer. The resale market in countries you’re considering may be a good indication of latent demand for your products that you could meet with better customer service and product quality.

eCommerce 80

eCommerce Jewelry Demo Download 80

Ecommerce Platforms

JANUARY 12, 2021

Like KPIs, Metrics and Scorecards, revenue, customer data, or invoice-related data. You can customize the calculations and relevant data sets to display or use NetSuite’s preset formats. All visualized data is live and refreshed in real-time. Utilize this feature to innovate customer support and marketing.

Payment Services 118

Payment Services Merchant Services Shipping Costs Payments 118

RETAIL MANAGEMENT SOFTWARE

AUGUST 18, 2023

Harnessing the Power of Personalization In the age of data-driven marketing, personalization is the key to capturing the attention and loyalty of your customers. Use your customer data to tailor your back-to-school promotions and recommendations. You could also use social media for interactive giveaways.

Retail 67

Retail Social Media Consumer Electronics Payments 67

Ecommerce Platforms

JANUARY 27, 2023

Couple this with LiveChat’s own studies that show that “customers expect to chat online with businesses,” and the takeaway is clear: failing to provide this service can put you behind your competitors. This stat speaks for itself: As many as 41% of customers prefer live chat over phone or email support. billion in 2030. Let’s dive in!

Live Chat 104

Live Chat Shipping Costs Multi-channel X-cart 104

ChannelAdvisor

MARCH 3, 2022

There’s a potential to reach untapped markets, expand your global footprint and delight new customers with what your brand has to offer. The resale market in countries you’re considering may be a good indication of latent demand for your products that you could meet with better customer service and product quality.

eCommerce 52

eCommerce Jewelry Demo Download 52

Ecommerce Platforms

JULY 21, 2022

If you're a business owner, you don't need us to tell you that nothing is more important than the relationships you nurture with customers and/or clients. For this, Customer Relationship Management (CRM) software is vital for scaling sales teams. We’ll examine its features, pricing, customer support, and what makes it unique.

Multi-channel 104

Multi-channel Demo Document Management 104

Sailthru

MAY 6, 2019

With Lifecycle Optimizer and Email Composer , Sailthru clients can tap into customer data to create automated, personalized messaging and seamlessly build their own emails. Now, any outside system can be notified and sprung into action as a result of a customer’s behavior. Custom Field Change Entry. Custom Social Rows.

Mobile 79

Mobile Social Media Webinar Demo 79

PERQ

NOVEMBER 14, 2022

The technology discussion included access controls for self-touring, parking technology, the need for a customer data repository outside the CRM, omnichannel experiences, and more. Kelley challenged the audience, “Let’s broaden our roles to leading to customer experience, which goes across more touchpoint than ever before.”

Multichannel 69

Multichannel Omnichannel Technology Channel 69

Dynamic Action

NOVEMBER 13, 2017

Agile retailers and brands are serving customers with remarkable experiences in the store, online and through every interaction. Strong retailers and brands will tap into their wealth of customer data to better understand them (unique needs &buying patterns) and create long-term relationships. Read the full article here.

Retail 48

Retail Demo Article Books 48

Ecommerce Platforms

JANUARY 26, 2023

Put simple, ‘CRM’ stands for ‘Customer Relationship Management’ and refers to software used to organize a business’s contacts/customers/leads details. On top of noting email addresses and phone numbers, a CRM may keep a comprehensive customer history of their business interactions across multiple channels.

Live Chat 104

Live Chat Social Media Management Mobile 104

Korona

AUGUST 3, 2022

As eCommerce grows rapidly, so do customer expectations. This synchronization allows you to extract detailed data from the system in real-time and process transactions and orders across online and offline channels. Integrating your POS and eCommerce site means having a holistic view of your customers and business.

POS 52

POS eCommerce Point of Sale Payment Services 52

OrderDynamics

SEPTEMBER 6, 2018

Retailers thinking about starting an omni-channel strategy often start with the e-commerce system. From old custom coded solutions to systems like Salesforce Commerce Cloud, Episerver, BigCommerce, or Shopify Plus. In fact, it is often the main system of record for customer data. It is key to customer service.

Management 50

Management eCommerce Order Fulfillment Shipping Costs 50

iVend

DECEMBER 8, 2019

Consumer demands for instant gratification are only increasing—customers want product and pricing information to be available across the web, on their mobile devices, and at the store. Request a demo >> Open APIs. This means retail company and customer data stays safe. Socket Application Programming Interface.

Omnichannel 53

Omnichannel POS Merchant Services Multichannel 53

iVend

DECEMBER 8, 2019

Consumer demands for instant gratification are only increasing—customers want product and pricing information to be available across the web, on their mobile devices, and at the store. Request a demo >> Open APIs. This means retail company and customer data stays safe. Socket Application Programming Interface.

Omnichannel 52

Omnichannel POS Merchant Services Multichannel 52

iVend

DECEMBER 8, 2019

Consumer demands for instant gratification are only increasing—customers want product and pricing information to be available across the web, on their mobile devices, and at the store. Request a demo >> Open APIs. This means retail company and customer data stays safe. Socket Application Programming Interface.

Omnichannel 52

Omnichannel POS Merchant Services Multichannel 52

OrderDynamics

AUGUST 9, 2018

With a variety of technology applications to uncover these routes, there is an opportunity to customize every journey to your every need. Today’s retail journey offers a similar selection of routes for customers to choose from. Will the customer shop purely online? Will the customer shop purely online?

Omnichannel 52

Omnichannel Travel Retail Magazine 52

Ecommerce Platforms

MAY 15, 2020

Seventy-nine percent of your customers are less likely to buy from you if they aren’t satisfied with your website's performance. So you’ll lose all the customers’ data and orders that happened in the meantime when you were testing things on staging. Publish to Live and wait for it to sync customers and orders.

WooCommerce 145

WooCommerce Payment Services Shipping Costs Shipping 145

FastSpring

NOVEMBER 9, 2023

Get the latest from FastSpring’s Support leaders about preparing for Cyber Weekend, refund policies, strategies to decrease customer churn, and more. Elevate Your Business With FastSpring Contextual Customer Churn: Turning the Tide With Proven Retention Strategies The Only Thing That’s Constant With Tax Law Is Change Need FastSpring support?

Payment Services 78

Payment Services Customer Payments Subscription 78

Dynamic Action

SEPTEMBER 11, 2017

It provides expert insights on Amazon’s approach to data, customer experience and long-term profit, with advice on how to replicate these strategies within your own operations. Lesson #1: Form a complete view of the customer experience. Amazon’s operating model is centered on the customer.

Operations 59

Operations Shipping Costs Retail Merchant Services 59

Kibo

MAY 20, 2014

Kibo’s Perfect Sync Streamlines Data for Seamless Support When it comes to support, today’s retail customers will not settle for virtual time. They expect knowledgeable assistance from customer support and sales associates in real time. The result is empowered customer support agents and sales associates.

White Paper 62

White Paper B2B Shipping Costs B2C 62

Fabric

MARCH 19, 2024

The composable commerce framework also includes fabric’s full suite of commerce services for building enterprise-ready experiences from merchandising to fulfillment on any channel. These include: Order Management (OMS) : A native order management system (OMS) to manage orders, inventory, and fulfillment across all channels.

X-cart 130

X-cart eCommerce eCommerce Platforms Omnichannel 130

Optimizely

MARCH 9, 2021

Per the company’s email published by WRAL TechWire : “Dear Customer, “We have important news to share about the Bronto Marketing Platform. Over the coming year we will migrate our marketing automation technology and resources to the Oracle Customer Experience Cloud. We believe this will create an overall superior customer experience.

Customer Experience 195

Customer Experience Demo Customer Data Omnichannel 195

Algopix

JULY 20, 2023

Payment processing software intermediates between the customer, merchant, and financial institution, ensuring secure and efficient transactions. It enables businesses to securely accept payments from customers using different payment methods such as credit cards, debit cards, mobile wallets, and online banking.

Payment Services 18

Payment Services Merchant Services eCommerce Payments 18

Korona

AUGUST 26, 2022

Acquiring multiple licenses as well as setting up grows, production sites, distribution channels, and retail shops obviously requires significant capital investment. Open up your dispensary to as many channels as possible. As an industry leader, springbig offers proven increases in customer retention. Cannabis Delivery And Maps.

POS 59

POS Point of Sale Operations Social Media 59

Algopix

AUGUST 26, 2021

Convincing a customer to convert means providing them with a flawless experience from discovery to checkout. But doing that requires understanding exactly what your customers want. And in many cases, that means segmenting your customers based on the way they shop, the channels they use, and the outcome they expect.

eCommerce 78

eCommerce Customer Shipping Costs Shipping 78

Smile.io

MARCH 2, 2022

” While this is certainly a nice customer service touch, it’s also a great way to collect customer feedback. When you are connecting with your customers online through ecommerce, it’s just as important to collect customer feedback online. Interacting with your customers online humanizes your brand.

Customer 71

Customer Live Chat Social Media Customer Loyalty 71

Omnisend

DECEMBER 15, 2023

Product advertising is a marketing strategy that attempts to create product demand through promotions across channels, such as email, SMS, television, print, ads, radio, and social media. It involves identifying customers’ needs and tailoring market-ready products to meet them. Read the full case study here.

Outdoor 145

Outdoor Social Media X-cart Channel 145

Omnisend

MAY 18, 2023

It can make or break your brand’s perception in customer’s minds, directly contribute to conversions and retention, and nudge customers to stay engaged and happy. Email is a direct mode of communication that gives brands a way into customer’s inboxes, a place where you have high attention spans and high intent. Let’s dive in!

Shipping Costs 88

Shipping Costs Live Chat Demo Recommendation 88

Omnisend

SEPTEMBER 8, 2021

Customers are the lifeblood of any ecommerce business, so any investment in better understanding their behavior is a good one. Getting to know exactly what people want and expect from your brand is the best way to improve your customer retention. It works by collecting and storing customer information around the clock.

eCommerce 158

eCommerce Customer Data Customer Retention Information 158

GetElastic

APRIL 28, 2022

DTC eCommerce is an eCommerce business model in which brands sell directly to their end customers, as opposed to using third-parties such as wholesalers, distributors, or other retailers. Boosted Customer Loyalty : As a result of the direct relationship brands can facilitate with customers, they can build a more loyal customer base.

Payment Services 78

Payment Services eCommerce Customer Retention Demo 78