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21 Sessions, Presentations and Workshops You Can’t Miss at IRCE 2018

BigCommerce

Marketing, IT and development teams all block hotel rooms near one another, jetting off to hear what’s new and what’s next in their channel before heading out for drinks and dinner that night. It is the industry’s most trafficked annual conference combining high-profile brand executive tracks down to workshops to train junior employees.

Workshop 419
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Becoming a Part of Our Customers’ Relationships

Retail TouchPoints

We are a company all about relationships because that’s what our customers are celebrating when they buy from us — all the relationships in their lives. The Pulse” has proven so successful that Jim and Chris are now entering their third year of letter writing, and it has been a major catalyst for personal connection with our customers.

Customer 227
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Embracing Community, Data and Failure: Top Trends and Takeaways from AWNY

Retail TouchPoints

What better place than a defunct mall to explore the future of retail and customer engagement? It’s a lot more difficult now to just take a product, put it on the shelf, let it sit there and hope the customer picks it up and purchases it — a lot more of a brand needs to be built out of the store in addition to in the store. [In

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Forget Support — Optimize for Full Funnel Customer Success

FastSpring

With years of experience at managing customer success (CS), Jake Dipple knows how important it is to foster collaboration between businesses and their customers. In this episode of Growth Stage, host and CMO of FastSpring David Vogelpohl interviews Jake about his thoughts on: What Customer Success is at a high level.

Customer 157
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Online/offline integration – is hybrid the new ‘channel’?

iVend

It seems to be the phrase on many retailers’ lips, and seen by many as the path to remaining relevant to customers, and successful in the post-pandemic world. Spring Fair’s thoughts on the practical implementation of the hybrid model include: Online brands running in-person workshops.

Channel 98
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Automation: The Driving Force Behind Warehouse Management Growth

Retail TouchPoints

Hence the undeniable need for robust warehouse management technologies that are future-focused and effortlessly scalable. Based on these factors, warehouse technologies can be divided into three levels of automation: System Automation; Mechanized Automation; and. Automation Increases Warehouse Productivity and Accuracy.

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How #RICE22 is Reimagining the Expo Experience With Unique Show Floor Activations

Retail TouchPoints

Temeka , CS Hudson , FASTSIGNS of Upper Saddle River and cannabis brand Cookies are coming together to craft an incredible experience that combines high-touch service, cutting-edge technology and even some exclusive products. The technology is being provided by DSF member companies Elo Touch Solutions, Sony and Navor. Clicks 2 Bricks.

Payments 239