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Build-A-Bear Enhances Shopper Journey by Delivering Relevant Customer Data to Associates’ iPads

Retail TouchPoints

Build-A-Bear Workshop has deployed a new cloud-native, mobile-first POS and customer engagement solution in 450 stores across the U.S., Canada and the UK, with plans to roll out the technology in additional geographies over the next year.

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Inside the Real-World Santa’s Workshop that is PersonalizationMall.com

Retail TouchPoints

It truly is a real-world Santa’s Workshop, although it didn’t reach its current scale overnight. Now the personalization magic happens at a 365,000-square-foot facility with 500 machines that customize a catalog of 40,000 SKUs. Ornaments being personalized.

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Asda Hires First Digital Chief, Expands Efforts to Encourage Girls to Consider Careers in Tech

Retail TouchPoints

The company has appointed Morrisons executive Matt Kelleher as its first Chief Digital Officer and plans to double the number of workshops it hosts this year in partnership with Girls in Data , an organization that encourages girls to consider careers in technology.

Workshop 220
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Becoming a Part of Our Customers’ Relationships

Retail TouchPoints

We are a company all about relationships because that’s what our customers are celebrating when they buy from us — all the relationships in their lives. The Pulse” has proven so successful that Jim and Chris are now entering their third year of letter writing, and it has been a major catalyst for personal connection with our customers.

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Bringing Experiential Retail into the Open Air with Events and Technology

Retail TouchPoints

Technology Can Make Good Experiences Great As it is in many areas of retail, technology is playing a greater role in the overall experience offered by open-air centers. Technology Can Make Good Experiences Great As it is in many areas of retail, technology is playing a greater role in the overall experience offered by open-air centers.

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NRF 2024 Preview: Hear From Top Execs at Levi’s, Ulta Beauty, FedEx — and Magic Johnson

Retail TouchPoints

The Big Show also will host a half-day workshop on Tuesday, Jan. Limited to 120 executives, the workshop will feature speakers from Amazon , Macy’s, GoodwillFinds, Trove and the Ellen MacArthur Foundation, along with NRF VP for CSR and Sustainability Scot Case. 16 focused on creating a profitable and circular retail industry.

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ISE 2024 to Highlight Technologies Shaping the Future of Retail

365 Retail

Over the past two decades, ISE has served as a catalyst for groundbreaking technological advances, fostered meaningful connections and dialogue and propelled the systems integration industry to new heights. But the smart retailers are the ones that have responded by embracing technology.