Retail TouchPoints

MAY 21, 2021

The new Google Store will allow customers to experience Google’s hardware and services first-hand, showcasing an extensive selection of products ranging from Pixel phones and Nest products to Fitbit devices, Pixelbooks and more. Customers also will be able to shop online at GoogleStore.com and pick up their orders in-store.

Workshop 179

Workshop Blog Channel Retail 179

Omnisend

DECEMBER 12, 2023

Reading Time: 11 minutes Do you believe that customer engagement relies on the appropriate use of technology? Building personal connections through one-on-one interactions is still an unparalleled opportunity to create memorable customer experiences. The reality is that the human touch should not be underestimated.

Events 88

Events Seminar Marketing Workshop 88

Retail TouchPoints

OCTOBER 7, 2021

Features include: Gift Tray: Business customers can send all meeting participants a gift to enjoy during, or as a follow-up to, conferences, meetings and workshops through one link, making it easy to engage multiple recipients without the need for physical addresses.

Gifts 221

Gifts Workshop Channel Management 221

Optimizely

JUNE 21, 2018

Customer experience is more important than channels. While you may think about your business in terms of online or in-store, customers don’t think in channels. All your customers care about is having a fantastic buying experience. This customer experience, though, needs to be right for your brand.

Workshop 312

Workshop Travel Channel Customer Experience 312

BigCommerce

MAY 4, 2018

Marketing, IT and development teams all block hotel rooms near one another, jetting off to hear what’s new and what’s next in their channel before heading out for drinks and dinner that night. It is the industry’s most trafficked annual conference combining high-profile brand executive tracks down to workshops to train junior employees.

Workshop 419

Workshop Presentation Payment Services Merchant Services 419

Ecommerce Platforms

AUGUST 15, 2022

Workshops to expect The lineup of guest speakers Keynote speakers How to register for the 2022 Make it Big Conference. There are several speakers, workshops, and Q&A sessions throughout each day; most segments range from 30 minutes to 1 hour. Workshops and Topics at Make it Big 2022. When is it? How much does it cost?

BigCommerce 104

BigCommerce Workshop eCommerce Platforms Small Business Retail 104

Ecommerce Platforms

AUGUST 10, 2021

At the virtual Make it Big event, the leading speakers will discuss today's relevant topics such as social commerce, digital innovation, customer experience, artificial intelligence, and emerging global markets. How to Attract, Convert and Retain Your Customers. She serves thousands of partners globally and millions of customers.

eCommerce 211

eCommerce Merchant Services BigCommerce Payment Services 211

Retail TouchPoints

APRIL 29, 2022

CPG and DTC brands are exploring new ways to build customer engagement across all channels. During the BNPL Summit , developed in partnership with the Canadian Lenders Association, thought leaders and tech execs will dig into the latest trends in payment experience, including “embedded payment” and using BNPL as an acquisition channel.

Payments 237

Payments eCommerce Events Payment Services 237

RETAIL MANAGEMENT SOFTWARE

JANUARY 7, 2022

Retail Businesses and brands will have to work hard to meet ever-evolving customer experience requirements in order to succeed and stay relevant. Did you know that returning customers spend 67 percent more than first-time customers? You must create an inviting and remarkable omnichannel experience to inspire customers to return.

Customer Experience 77

Customer Experience Customer Retail Omnichannel 77

Ecommerce Platforms

MARCH 2, 2023

Not only does it provide everything you need to build an incredible store in one place, but it supports multi-channel selling, dropshipping, and fulfilment too. With Shopify, you can build just about any store you like, with integrations for social media, Amazon, and a range of other channels. Shopify Pros and Cons Pros ?

Shopify 104

Shopify Shipping Costs Payment Services Fulfillment 104

365 Retail

MARCH 16, 2023

Primark is also expanding its free clothing repair workshops following a successful 12-month pilot. The workshops cover basic repair skills such as sewing buttons, zips and mending tears, as well as lessons in customisation.

Clothing 59

Clothing Workshop Fashion Channel 59

Retail TouchPoints

DECEMBER 28, 2022

They are now sophisticated waystations equipped with technological advancements to address ever-increasing ecommerce customer demands. They offer the greatest flexibility and visibility in the network and reduce systemwide inventory carrying costs; and. Warehouse Automation in Action.

Management 260

Management Order Fulfillment Fulfillment Shipping Costs 260

Retail TouchPoints

OCTOBER 5, 2022

The cornerstone of every pop-up design strategy must be focused on the target customer. Customers will then engage with brands at a deeper level rather than simply having a shopping experience that could be found at a traditional brick-and-mortar store. We’ve had some good organic engagement on our social channels.”.

Arts 193

Arts Home Furnishings Consumer Workshop 193

Groove

DECEMBER 7, 2023

Whether you're a seasoned retail leader or fresh entrepreneur, Etail West 2024 provides a proven platform to connect with peers, network with potential partners and customers, and gain invaluable insights from a diverse range of speakers, sessions, and workshops.

Events 195

Events Social Media Workshop Download 195

Lemonstand

OCTOBER 11, 2018

They supply only the finest quality windshield repair kits, auto glass repair and headlight restoration products and are constantly evaluating new technologies to keep their customers on the cutting edge. Our primary channel for growth has been the facilitation of training, both online and in-person at our workshops.

Shipping Costs 65

Shipping Costs Customer Automotive Workshop 65

GetElastic

OCTOBER 4, 2018

The session and workshop packed event left no room to question “should I” or “shouldn’t I” It was all about the “how” Needless to say, Andy Hoar put on quite a show. Key Takeaways: B2B buyers demand remarkable customer experience. It’s big, it’s urgent, and its got to get done.

B2B 162

B2B Workshop Electronics B2C 162

Sailthru

MARCH 18, 2019

Four decades later, email marketing is the most tried-and-true channel. Educational Workshops on Day One. The three-day Email Evolution Conference kicks off with a day of workshops. The workshops will help you answer all those questions and more. Here are three reasons why you should attend: 1. Consider this a taste.

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Workshop Marketing Events Recommendation 106

Ecommerce Platforms

MARCH 22, 2022

This could include features which allow you to drip your content out to customers over time, or tools which help you with editing your videos. You can upload and organize your content in bulk, adding custom filters and labelling different videos. Here are just some of the top video monetization platforms you can consider in 2022.

Payments 160

Payments Payment Services Multi-channel Subscription 160

ChannelAdvisor

AUGUST 11, 2021

However, it’s important to remember that your customers don’t make purchasing decisions based on specific channels. Three in four consumers use multiple channels throughout their shopping journeys. Managing and streamlining product content across channels is complex, but that doesn’t mean it has to be impossible.

Seminar 98

Seminar eCommerce Retail Workshop 98

ChannelAdvisor

AUGUST 11, 2021

However, it’s important to remember that your customers don’t make purchasing decisions based on specific channels. Three in four consumers use multiple channels throughout their shopping journeys. Managing and streamlining product content across channels is complex, but that doesn’t mean it has to be impossible.

Seminar 98

Seminar eCommerce Retail Workshop 98

Wiser

NOVEMBER 13, 2023

Leveraging the potential of store associates to become product advocates opens up a new dimension for retailers to connect with their customers organically. Associates, well-versed with the store’s offerings and ethos, can truly embody the brand and foster a genuine connection with the customers.

Social Media 148

Social Media Retail Events Recommendation 148

365 Retail

OCTOBER 12, 2022

The Retail Trust’s Leaders’ Summit on Thursday 3 November will unite more than a hundred leaders from brands like Next , FatFace , River Island and B&Q to explore what employers can do to boost wellbeing, attract more workers to the industry and protect staff from rising levels of customer abuse. Panels and workshops.

Retail 52

Retail Workshop Events Channel 52

Retail TouchPoints

FEBRUARY 24, 2021

Too many businesses think about retail in terms of different channels, where online and physical retail are treated differently and then integrated. In reality, taking a consumer’s perspective of retail, channels are only discernible as different touch points along a pathway to purchase. Agile Formats Connect to Customers.

Retail 162

Retail Live Chat Workshop Technology 162

RetailMinded

JANUARY 20, 2024

Embrace Transparency with Open Communication Channels Establishing transparent communication in your retail business is like opening up the windows on a stuffy day – it refreshes the entire atmosphere. For instance, you can curate custom accolades from Awards.com , tailoring them to embody the unique spirits of achievement within your team.

Retail 52

Retail Workshop Arts Customer Experience 52

ChannelSale

JUNE 13, 2018

The four-day sessions were jam-packed with presentations and workshops, unveiling not just the insights and key findings with the market players, but also outlining a distinct roadmap for online merchants to effectively leverage market trends and blend their aspiring business goals with distinct reality.

Online Retail 65

Online Retail Workshop eCommerce Internet Retail 65

GetElastic

DECEMBER 16, 2019

If you are in the B2B space, now is the time to take a serious look at your ecommerce channel and online presence and evaluate if your organization is ready for the upcoming B2B digital revolution.” – Carla Gonzales. An ecommerce channel or an online business unit? So, after you’re told “we need a new website”, what do you do next?

B2B 142

B2B eCommerce EDI Workshop 142

365 Retail

SEPTEMBER 27, 2022

A comprehensive exhibition at IRX will showcase the latest technologies and solutions to transform digital offerings, improve functionality and customer experience. The retail environment is evolving at an incredible rate with convenience, value and customer demands driving developments.

Workshop 52

Workshop Events Retail Customer Experience 52

Algopix

AUGUST 14, 2023

With its seamless order fulfillment, customer service, and global reach, FBA has opened up new avenues for aspiring entrepreneurs to start and grow their online businesses. Consumer Psychology: Understanding customer behavior and decision-making is crucial for effective marketing. Financial Literacy : Managing finances is integral.

Books 101

Books eCommerce Arts Webinar 101

365 Retail

MARCH 7, 2022

We are thrilled to be able to welcome our partners, customers, and friends back to Paris for the seventh edition of Unlock,” said Fred de Gombert, CEO of Akeneo. Using Akeneo, brands and retailers can improve customer experience, increase sales, reduce time to market, go global, and boost team productivity.

eCommerce 52

eCommerce Workshop Omnichannel Events 52

GetElastic

NOVEMBER 4, 2021

Chandni: I am part of the Professional Services team at Elastic Path; we help our customers grasp how they can potentially utilize our products to solve their day-to-day commerce problems most efficiently. I am part of an employee resource group which runs the Wellness slack channel at our company.

Workshop 78

Workshop Reference Channel Games 78

ChannelAdvisor

SEPTEMBER 26, 2018

In fact, this is the very first workshop topic at ChannelAdvisor’s October 8-9 User Conference : What Everyone Ought To Know About Marketing, Selling and Fulfilling. Over the course of seven information-packed workshops, you’ll get expert tips on: An Essential Look into Amazon and eBay advertising. Still need to reserve your spot?

Workshop 45

Workshop eCommerce Multi-channel eCommerce Platforms 45

Kissmetrics

APRIL 7, 2021

Even if customers don’t click the ad immediately, repeated exposure to your paid ads will incite their curiosity and lead them to your website. As your business grows, reevaluate your buyer personas so they align with customer needs. This guarantees customers know what to expect upon clicking the ad. What do they write about?

Marketing 255

Marketing Books Social Media Live Chat 255

Steve Dennis

DECEMBER 27, 2017

The failed (and failing) retailers are the ones that did not innovate, that thought the physical store and e-commerce were the channels, when the customer was the channel all along. Somehow they believed they could cost cut their way to prosperity instead of evolving to where the customer was moving.

eCommerce 88

eCommerce Workshop Channel Retail 88

Sailthru

SEPTEMBER 17, 2019

Nordstrom wrote the book on customer service. After retiring from the company as its all-time top seller, Patrick McCarthy teamed up with business writer Robert Spector to publish The Nordstrom Way to Customer Service Excellence. The mobile app is also solid , thanks in part to an integrated loyalty program.

Workshop 60

Workshop Retail Department Stores Recommendation 60

Kissmetrics

AUGUST 13, 2020

They’ve designed high-end customer experiences for companies like Red Bull, Microsoft, IBM, and Hilton but they also work with smaller boutique brands as well. Storm Brain focuses on planning, creating, and executing both paid and organic social media campaigns that help your audience connect with your brand across social media channels.

Marketing 361

Marketing Social Media SEO Workshop 361

Wiser

OCTOBER 15, 2019

Simply put, direct-to-consumer is when brand manufacturers sell directly to customers without a retail partner in the middle. It’s convenient, quick (thanks to one-day and two-day shipping), and cost-effective, as customers can compare prices quickly and easily across brands and retailers. Why Is D2C Popular?

Shipping Costs 92

Shipping Costs Consumer Channel Shipping 92

Steve Dennis

JANUARY 14, 2020

Too many stayed steeped in channel-centric, silo-ed thinking and action. They saw e-commerce as a separate channel, with its own P&L. Because of this, they underinvested (or went way too slowly) because they couldn’t see their way clear to making the channel profitable. For more info on my speaking and workshops go here.

eCommerce 116

eCommerce Channel Workshop Shipping Costs 116