Pivotree Blog

OCTOBER 17, 2022

Have you showcased your product with images and videos? But certain elements must happen behind the scenes — like product content optimized for each channel and inventory visibility to ensure you don’t promote a product that’s actually out of stock. 5: Make Social Channels a Priority. 1: Amp Up Your Marketing.

Channel 98

Channel Customer eCommerce SEO 98

Ecommerce Platforms

MAY 5, 2023

The question is, what makes this technology so valuable to modern brands? You can use the system to stream content directly to channels like YouTube or Facebook, or broadcast private events within secure digital rooms. The service has been commended by some of the leading publications in the technology world, including NBC and INC.

Webinar 104

Webinar Live Chat Payment Services Presentation 104

Retail TouchPoints

JANUARY 19, 2023

A combination of video stream, entertainment and real-time group chat, livestream shopping is a part of the much broader social commerce industry, which is currently $492 billion in size and expected to grow 3X as fast as traditional ecommerce, according to Jill Standish, Global Lead for Accenture’s Retail Industry Practice.

Social Media 268

Social Media X-cart Consumer Events 268

Retail TouchPoints

MAY 24, 2021

Live shopping apps embedded on the brand’s websites allow customers to review personalized looks as they are assisted by their local store employee, and associates continuously update their personal storefronts with curated product recommendations and services. Customer opens Customer Board and shops online with the associate.

Social Media 183

Social Media Mobile Live Chat Recommendation 183

Ecommerce Platforms

NOVEMBER 10, 2021

Easy to use when you want to streamline multiple channel support. You can even access things like “goals”, for helping you to reach your targets, live chat, and team email too. You can spend less time jumping between communication channels, and more time having important conversations. Zendesk Pros ??. Zendesk Cons ??.

Live Chat 118

Live Chat Multi-channel Omnichannel Channel 118

365 Retail

MARCH 13, 2023

According to Harvard Business Review, 73% of all consumers now use multiple channels during their purchase journey. This is all vital, of course, but the big difference between multichannel and omnichannel commerce is that the latter connects all channels, giving customers a seamless experience across each and every platform.

Omnichannel 70

Omnichannel eCommerce Shipping Costs Social Media 70

SellBrite

FEBRUARY 9, 2018

To succeed in using customer service as a tool for growing your business and driving more sales, you not only need to be proactive and strategic—you also have to be obsessively consistent across every channel you use to engage and communicate with your prospective and returning customers. Sending you a message through your live chat platform?

Channel 93

Channel eCommerce Customer Live Chat 93

Kissmetrics

OCTOBER 2, 2020

Live chat has quickly become an integral part of customer service in the digital era. When a customer or website visitor has a question, complaint, or needs some other type of assistance, they expect to reach your brand via live chat. Every website needs to have live chat. Automation.

Live Chat 297

Live Chat Omnichannel Recommendation Shopify 297

365 Retail

FEBRUARY 12, 2024

Live Dealer Games — interact with real dealers via live video stream as you engage in popular games like live blackjack, live roulette, and live poker. Video Poker — seek out online casinos that offer a variety of video poker variants, including Jacks or Better, Deuces Wild, and Joker Poker.

Payment Services 52

Payment Services Games Cryptocurrencies Live Chat 52

Ecommerce Platforms

NOVEMBER 2, 2021

Essentially, we're seeing a combination of old ecommerce sales strategies and new technologies. The rise of influencers, and technology for streaming and ecommerce, delivers an incredible opportunity to modernize the standard shopping network. Better yet, use a combination of these options.

eCommerce 196

eCommerce Merchant Services Payment Services Payments 196

Omnisend

MAY 15, 2023

Customer support : Privy offers 24/7 live chat and email support to all customers. Marketing automation features (email, sms, or other channels) are available with Omnisend’s free plan but not with Privy’s. However, Justuno also offers a help center with detailed guides and video tutorials. OptinMonster G2 rating: 4.3/5

Live Chat 88

Live Chat eCommerce Shopify Small Business Retail 88

RetailMinded

OCTOBER 27, 2022

With the advent of technology, business owners are now aligning their companies towards changing trends. Therefore, as a business owner, if your clients are heavy mobile users, it’s best to invest in an M-commerce channel. . M-commerce platforms provide you with a direct marketing channel to promote your products.

Payment Services 98

Payment Services Mobile Payments Retail Mobile 98

Retail TouchPoints

SEPTEMBER 23, 2021

Ensuring all other information on your clients’ websites, local business listings and social media profiles is accurate so that customers know holiday hours and closures, can find stores at correctly published addresses and have access to all forms of support including email, live chat, texting and phone lines.

SEO 257

SEO Gifts Shipping Costs Beauty and Health 257

Kissmetrics

OCTOBER 24, 2017

You can identify channels and monitor users’ steps in the funnel, from an initial visit to paid signup. But like most business functions, customer interactions extend beyond your SaaS product into other channels. Let’s say your Net Promoter Score drops after users talk with your live chat representatives.

Customer 278

Customer Live Chat Customer Loyalty Social Media 278

Retail TouchPoints

FEBRUARY 24, 2021

Too many businesses think about retail in terms of different channels, where online and physical retail are treated differently and then integrated. In reality, taking a consumer’s perspective of retail, channels are only discernible as different touch points along a pathway to purchase. Our Position on Retail. Retail is everywhere.

Retail 162

Retail Live Chat Workshop Technology 162

Ecommerce Platforms

DECEMBER 3, 2018

One notable model, for instance, leverages co-viewing technology to empower customer support. Basically, the solution takes advantage of real-time co-viewing technology on live chat to power interactive customer engagement. That said, I find digital engagement channels like email to be fairly effective.

Live Chat 128

Live Chat eCommerce Customer Shopping Carts 128

GetElastic

SEPTEMBER 1, 2021

If you are in the B2B space, now is the time to take a serious look at your ecommerce channel and online presence and evaluate if your organization is ready for the upcoming B2B digital revolution.”. Magnetica.com is an Australian-based manufacturer of MRI systems and technologies that was founded in 2005. Keysight Technologies.

B2B 147

B2B eCommerce B2C Payment Services 147

GetElastic

OCTOBER 29, 2018

Flash forward present-day and they are now leveraging multiple technologies to automate and enhance their customer service. The solution: training and technology. Training videos on YouTube, as well as pre-corded webinars were also created and shared. The challenge : overloaded call center.

eCommerce 158

eCommerce Live Chat eCommerce Platforms Fashion 158

Retail TouchPoints

SEPTEMBER 21, 2021

During a special fireside chat with Gio Bryden, Director of Customer Success of Acquire, WSL’s President, Candace Corlett, shared how consumers adopted new technology during the pandemic. Customers increasingly prefer chat, and it acts as a cost-saving measure because agents are able to handle more tickets in the same amount of time.

Payments 218

Payments Payment Services Customer Experience Social Media 218

Ecommerce Platforms

APRIL 5, 2023

The best Ecwid store examples are a great source of inspiration for anyone planning on building their own ecommerce website with Ecwid technology. Versatile and flexible, Ecwid ensures any business owner can start selling products across a range of channels and platforms.

Social Media 104

Social Media Payments Multi-channel Jewelry 104

Ecommerce Platforms

MARCH 30, 2023

Today, the technology represents an easy-to-use omnichannel environment for marketing. You can even set up live chat. All of the technology in the HubSpot ecosystem works seamlessly together, and it can integrate with other tools. You can even implement sales tools depending on your needs. Further reading ?

Live Chat 104

Live Chat eCommerce Payment Services Omnichannel 104

Ecommerce Platforms

AUGUST 11, 2022

The best OTT platforms offer a fantastic way for companies to share video content with fans and build an engaged online community. With an OTT platform, content creators can build online hubs for their videos, monetize their work in a range of different ways, and explore the benefits of both live streaming and video on demand.

Payments 104

Payments Multi-channel Payment Services Subscription 104

Optimizely

AUGUST 1, 2018

How to measure new acquisition channels effectively. ….and We were really focused on search optimization and digital channels until some of the shifts with organic Google rankings in 2012. We originally started with a really deep focus on search and digital channels. and much more. Listen to Episode 14: The Empowered Marketer.

Marketing 150

Marketing Customer Channel Live Chat 150

ESW

AUGUST 25, 2020

Recreating one of the best parts of the traditional retail experience isn’t the only benefit of adding personalization technology to your eCommerce store. For example, think about how videos can add context to the online shopping experience,” she writes. Referral marketing generates 3-5x higher conversion rates than any other channel.”

eCommerce 78

eCommerce Live Chat Improvements Consumer 78

Ecommerce Platforms

SEPTEMBER 27, 2021

As a bonus, Anyword provides an evaluation of the result by predicting its performance based on the marketing channel, original copy, and whatever Anyword came up with. Finally, you can take advantage of things like cost-efficient user acquisition, advanced targeting technology, and cutting-edge Facebook lead capture features.

Merchant Services 210

Merchant Services Marketing Article Social Media 210

Whisbi

NOVEMBER 22, 2018

Regardless of the channel (online or instore) customers want to know that their challenges and sales objections can be addressed by the brand/ solution before they convert. Through real-time chat features and real-time video, conversational sales help brands engage with an unlimited number of web visitors at the same time.

Live Chat 58

Live Chat Presentation Channel Download 58

Whisbi

AUGUST 2, 2018

Over the past decade, marketers have been mostly focusing on driving traffic and generating leads via their digital marketing channels and have failed to address this fundamental shift in how people research and buy products online. – Scott Binker.

Telecommunications 61

Telecommunications Automotive Marketing B2C 61

Ecommerce Platforms

JULY 15, 2019

The sizes of the images and videos you upload to your site greatly influence the corresponding loading speeds. In addition to full-time video surveillance, SiteGround has sealed vulnerabilities using bulletproof lobbies, biometrics, mantraps, access control, plus 24/7 human security. Consider media, for example. So far, so good.

WooCommerce 149

WooCommerce Live Chat eCommerce Management 149

Ecommerce Platforms

APRIL 2, 2021

You can enjoy page speed up to 3 times faster than anything you get with BigCommerce, sell across 20 channels, including eBay and Instagram, and process as many as 10,978 checkouts per minute. BigCommerce customers can create unlimited staff accounts, and combine sales channels across Amazon, eBay, and beyond. BigCommerce Cons ??.

BigCommerce 152

BigCommerce Shopify Shipping Costs Merchant Services 152

Ecommerce Platforms

NOVEMBER 16, 2020

Business leaders can run multi-channel advertising campaigns with Wix, improve their sales outcomes, and publish content easily too. All of that starting at the price of $29 / month, or as low as $9 / month if you're okay with not having an online storefront but instead selling via social media and other channels. 24/7 live chat.

3dcart 272

3dcart Volusion eCommerce Platforms BigCommerce 272

Ecommerce Platforms

NOVEMBER 17, 2020

You can activate the merch shelf on YouTube to sell products directly below any YouTube videos you publish, as well as on end cards, channel stores, and so much more. Great customer support is one of those things you should always search for when investing in new technology – even if you hope you’re not going to have to use it.

Shipping Costs 197

Shipping Costs Shipping Fulfillment Order Fulfillment 197

SellBrite

JULY 19, 2019

33% leave if you have video or audio that auto-plays when the site loads. 30% leave if you have an intrusive live chat app. No one who works in a corporate office lives 24 hours a day, 365 days a year in a suit and tie thinking and breathing corporate. What else is driving them away? Remember: People are people.

B2C 114

B2C B2B eCommerce Live Chat 114

ChannelAdvisor

OCTOBER 10, 2017

Last year, mobile was the most popular channel for purchasing goods during Cyber Five. And keep an eye out for new innovations — companies like Alipay are leading the way with facial recognition technology. Or use live chat on Black Friday through to Cyber Monday. Make mobile your priority.

Social Media 63

Social Media Shipping Costs Live Chat Mobile 63

Ecommerce Platforms

OCTOBER 12, 2022

The Shopify Help Center, on the other hand, is Shopify’s official documentation section, where you can search for particular topics and read articles/watch videos on how to resolve issues and use the Shopify platform. Popularity is always important when it comes to technology, but that’s particularly true for ecommerce platforms.

Payment Services 211

Payment Services Shopify Merchant Services Payments 211

eCommerceFuel

MAY 31, 2021

How do you reel in sales after Bailey Sarian name-dropped your organic lip gloss on her Youtube channel? Are you still connecting to your target market with popular resources such as video marketing on TikTok? “Videos are more engaging and more memorable than pictures or text. Online store live chat responses.

eCommerce Marketing 49

eCommerce Marketing eCommerce Marketing Social Media 49

Whisbi

OCTOBER 17, 2019

It’s at such times that traditional selling strategies go out the window and technology-assisted selling strategies come into play. It intervenes only through an instant messaging (IM) channel in addition to the brand’s agents. Some of these are live chats or web chats, video chats, messaging, and in-app messages.

Live Chat 45

Live Chat Information Reference Channel 45

Ecommerce Platforms

MARCH 8, 2023

It opens the door to a more advanced sales platform which allows you to sell across multiple channels, and even create your own headless ecommerce experience. You can connect your store with marketplaces and social media channels, and customize the checkout for your customers. It also includes its own fraud protection capabilities.

Shopify 104

Shopify eCommerce Platforms Payment Services Merchant Services 104