Optimizely

APRIL 19, 2018

You already know that voice is a growing trend in technology, but do you know exactly how big it really is? With 75% of households expected to have a voice-enabled device by 2020 , voice is far more than a trend: it’s the fastest growing technology since the iPhone. Is it on your website or mobile app? In their home?

B2C 207

B2C Channel Payment Services Customer Experience 207

365 Retail

JUNE 28, 2022

Consumer touchpoints are growing exponentially, making media activation more complicated as shoppers flutter across thousands of channels and apps, making the possible combinations infinite. For the uninitiated, it’s helpful to explore the three different marketing channels and to outline the pros and cons that each can provide. .

Channel 98

Channel Multi-channel Marketing Retail 98

Retail TouchPoints

OCTOBER 4, 2023

This presents a challenge for retailers, as it’s essential to keep sufficient levels of seasonal stock to avoid missing out entirely, but disregarding other changes, such as the weather, can cause profits to plummet. From cybersecurity to ecommerce, digital to mobile, she has touched every aspect of today’s technology landscape.

Omnichannel 261

Omnichannel Merchant Services BigCommerce Payment Services 261

RTP blog

SEPTEMBER 18, 2017

So you go to the retailer’s app or mobile site, scan the barcode and find the sweater in your size. This may sound futuristic, but this scenario is possible today largely because of the power and growing ubiquity of mobile. American consumers spend an average of five hours a day on their mobile devices.

Merchant Services 300

Merchant Services Multi-channel PayPal Mobile 300

SellBrite

JANUARY 17, 2018

But in recent years, buyers are getting even more flexibility and accessibility with online shopping—thanks to the rise of mobile shopping. Mobile commerce is growing in popularity as technology improves. To help sellers prep for “m-commerce” in the coming year, this guide will walk through how much mobile shopping has grown.

Merchant Services 145

Merchant Services Mobile Social Media Payment Services 145

GetElastic

APRIL 11, 2023

The world of commerce is evolving rapidly, and brands need to keep up with the latest technologies and trends to stay ahead of the game. One of the most powerful recent commerce technologies is headless commerce. Headless commerce is a method of dividing the front-end and back-end aspects of an eCommerce platform.

Payment Services 147

Payment Services Payments Social Media Mobile 147

Elsner

APRIL 23, 2020

That’s when the eCommerce market biggies started to launch their mobile apps. million mobile users are accessing the Amazon app monthly. After Amazon, it’s the Walmart with a monthly mobile app user count of 86.05 From the above figures, it is clear that eCommerce mobile apps are a huge success. . Let’s dive in.

Mobile 90

Mobile eCommerce Customer Payment Services 90

Pivotree Blog

OCTOBER 17, 2022

When you present them with personalized recommendations, they learn to trust. . But certain elements must happen behind the scenes — like product content optimized for each channel and inventory visibility to ensure you don’t promote a product that’s actually out of stock. 5: Make Social Channels a Priority.

Channel 98

Channel Customer eCommerce SEO 98

Retail TouchPoints

AUGUST 25, 2023

Mobile-targeted direct-to-consumer brands (D2C) brands reigned from 2010 to 2021, ushering in new ways to get in touch with their customers directly. Now, new developments in data technology have sparked a new approach for brands called Direct-to-Retail (D2R). For marketers, it presents an incredible opportunity.

Retail 242

Retail Social Media Consumer Channel 242

Retail TouchPoints

NOVEMBER 11, 2020

However, in the rush to embrace digital solutions and improve their online presence to maintain business operations, many retailers opened themselves up to unseen security risks by quickly adding new technologies, processes, suppliers and offerings without first conducting a proper security and risk assessment.

Merchant Services 165

Merchant Services Retail POS Presentation 165

Retail TouchPoints

OCTOBER 21, 2020

That’s a question we’ve sought to explore in the CodeBroker Mobile Coupon Survey. One of our key findings: millennials are increasingly interested in, and highly likely to respond to, mobile coupons — but only if those coupons are presented to them through preferred channels and with the right offer. Mobile Means Action.

Marketing 197

Marketing Mobile Customer Loyalty Channel 197

retailnext

APRIL 1, 2021

In my first blog post, “ The Relevance of Physical Retail in the Customer Channel ,” available on empatheticmachines.org , I spoke about the relevance of physical retail today as well as introduced the idea of the Customer Channel. Today, I’m going to dive into some of the technology empowering the Customer Channel in physical retail.

Channel 40

Channel Technology Customer Retail 40

Retail TouchPoints

FEBRUARY 7, 2023

These consumers are using digital channels and experiences to discover and engage with once out-of-reach luxury brands. Previously, there has been resistance from luxury brands who were unsure of how to replicate the bespoke experience that consumers expect in-store through online channels,” Chen explained.

Payments 286

Payments Omnichannel Payment Services Consumer 286

Steve Dennis

NOVEMBER 9, 2017

It’s no secret that mobile is becoming increasingly important in consumers’ shopping journeys. And of course when we say “digital,” often we mean mobile. In fact, for many retailers, mobile is becoming the front door to the store. It would appear that there is no going back in the move to mobile.

Mobile 96

Mobile Gifts Download Presentation 96

GetElastic

OCTOBER 25, 2017

In their recent report, Gartner analyzed several emerging digital commerce technologies. Commerce has gone beyond the storefront with the emergence of new touchpoints and technologies. Converse has a mobile app that lets you try every shoe just by pointing your phone at your leg. API-based digital commerce.

Technology 146

Technology Customer Experience Games Recommendation 146

ROI Revolution

JUNE 7, 2018

Dave talked about how consumers don’t think in terms of marketing channels, they think about the experience as a whole, and that’s what your business needs to do to be successful. Seth finished his presentation with a powerful message to marketers: if failure is not an option, neither is success. No idea is a bad idea.

Mobile 100

Mobile Shipping Costs Multi-channel Presentation 100

Retail TouchPoints

MAY 19, 2022

In the United States, less so in Europe, retailers are creating retail media networks with the help of multiple partners that provide technology, such as sponsored search platforms or services that increase brand engagement (or both). A retailer may even have different partners for mobile experiences and desktop experiences.

Retail 272

Retail Demo Mobile Management 272

Wiser

JANUARY 8, 2024

The Challenges of Retail Price Checking Retail price checking presents a series of challenging obstacles for businesses. A prime solution for streamlining retail price checks lies in leveraging technology, specifically innovative mobile-based platforms. A considerable hurdle is the sheer time-consuming nature of the task.

Operations 141

Operations Technology Mobile Customer Experience 141

Sailthru

MARCH 23, 2018

From a customer engagement perspective, the ubiquitous nature of mobile devices presents retailers and brands with immense opportunities. He also discussed how mobile devices are redefining the scope of retail and fashion apparel marketing and how companies can better navigate the current environment.

Mobile 60

Mobile Marketing eCommerce Apparel 60

Pivotree Blog

APRIL 26, 2024

Technological advancements and evolving consumer preferences, the two main drivers of this change, are reshaping the industry and ushering in an era of unmatched transformation. From sci-fi to reality: Technology is transforming the automotive industry The vehicles of tomorrow will bear little resemblance to those of today.

Automotive 52

Automotive Arts Events Mobile 52

RTP blog

AUGUST 2, 2019

By July, you’ve likely started campaign and channel planning, and even considered some newer technologies such as Alexa skills or AR/VR. The challenge is unlocking its value by making it scale across channels. You’re already investing in content — but it’s locked in silos Is your content reusable across channels?

Multi-channel 150

Multi-channel eCommerce Channel Presentation 150

Retail TouchPoints

OCTOBER 6, 2022

The Retail TouchPoints 2022 Retail Strategy & Planning (#RSP22) webinar series, now available on-demand, offered a wealth of tips and best practices across critical areas including pricing, location-based technology, inventory management and marketplaces. Following are recaps of some of the most pertinent presentations.

Shipping Costs 256

Shipping Costs Payment Services Merchant Services Payments 256

Retail TouchPoints

JANUARY 4, 2021

In the coming years, this booming online retail industry is set to be revolutionised by high-performance technology that’s more commonly associated with video games than digital shopping: implementing high render 3D graphics is one of the driving forces. Conversely, those that don’t offer 3D models could quickly be left behind.

Retail 270

Retail Merchant Services Online Retail Department Stores 270

RETAIL MANAGEMENT SOFTWARE

OCTOBER 22, 2020

While brick and mortar stores still play a strategic role in this market vertical, online shopping has skyrocketed, and with $294 billion expected in online home furnishing sales by 2022, retail store owners can no longer afford to miss out on the opportunity to ramp up their cross-channel game plans. What is cross-channel retailing?

Channel 61

Channel Games Payment Services Shipping Costs 61

Kibo

OCTOBER 27, 2022

Retailers now have multiple channels to interact with customers, such as online stores, mobile apps, customer service, buy online, pick up in store/curbside, and buy online, ship from store/distribution centers (DCs) scenarios. The Ultimate Guide to Order Management. The Ultimate Guide to Order Management. Download Now.

Customer Experience 90

Customer Experience Improvements Customer Shipping Costs 90

Retail TouchPoints

NOVEMBER 10, 2023

Off-site advertising is when a retailer helps advertisers reach its customers on third-party channels like social media or other websites it doesn’t own (“retargeting” is a common example of this). Building an advertising business is a significant investment that requires time, talent and technology expertise.

Retail 279

Retail Social Media Multi-channel Channel 279

RTP blog

NOVEMBER 7, 2018

This sixth annual Retail TouchPoints Store Operations Survey examines the top challenges omnichannel retailers face in shoring up their brick-and-mortar locations, and reveals the strategies and technology solutions they are using to meet those challenges. Do I think not focusing on the last mile is a lost opportunity?

Mobile 150

Mobile Fulfillment Operations Omnichannel 150

365 Retail

JANUARY 12, 2024

Flashback to 1994: databases and ERP systems, first commercial websites, mobile phones with colour displays, CD-ROMs, Java as a programming language or the new Windows 95 operating system with a GUI were all highly topical technologies that also kept the companies at EuroCIS busy. And mobile payment by smartphone is also picking up.

Payment Services 64

Payment Services Mobile Payments POS Banking 64

Retail TouchPoints

SEPTEMBER 16, 2021

spent an average of 50 minutes on mobile devices, according to eMarketer; jump to 2021 , and that number has more than quadrupled, to 3 hours 46 minutes. These platforms are forums of discovery, which is why they present such a big opportunity for brands — but also why brands must tread lightly. In 2010 , adults in the U.S.

Consumer 302

Consumer Social Media Retail Multi-channel 302

BigCommerce

JUNE 5, 2018

Businesses are living in an era of wealth, liquidity and mobility. But more than 50% of Americans begin their product search on Amazon, so it’s wise to think of Amazon as a sales channel rather than a competitor. Thanks to SaaS ecommerce technology allowing brands to rapidly build modern ecommerce websites affordably.

Payment Services 340

Payment Services eCommerce Marketing eCommerce Marketing 340

Retail TouchPoints

AUGUST 1, 2022

In brick-and-mortar stores, title III of the American Disabilities Act (ADA) mandates ramps for mobility-impaired customers or braille signs for the visually impaired. For specific mobility impairments, it may be impossible to travel outside regularly. Why Retail? So many of us shop online, from food to clothes, electronics to books.

Retail 271

Retail Multichannel Webinar eCommerce 271

Ecommerce Platforms

MAY 5, 2023

The question is, what makes this technology so valuable to modern brands? You can use the system to stream content directly to channels like YouTube or Facebook, or broadcast private events within secure digital rooms. The service has been commended by some of the leading publications in the technology world, including NBC and INC.

Webinar 104

Webinar Live Chat Payment Services Presentation 104

OrderDynamics

APRIL 2, 2019

The Oh La La ’s and the Non Non Non ’s: The State of Omni-channel in France. It set out to uncover the shopper’s view of retail omni-channel offerings. In the global report , results were presented to give an overall understanding on the state of omni-channel capabilities across the world. Ultimately, 50.5%

Channel 55

Channel eCommerce Merchant Services Books 55

Retail TouchPoints

SEPTEMBER 17, 2020

Until now, personalization as a retail tactic has been primarily siloed across channels. But in the customer’s mind, they have one relationship with the retailer, not separate ones for every channel. That unified relationship needs to be consistent across all interactions, whether online, in-store, via email or on mobile.

eCommerce 189

eCommerce Mobile Channel Customer Loyalty 189

RTP blog

APRIL 9, 2018

These investments speak to Nordstrom’s commitment of providing superior service through the omnichannel and personalization capabilities these technologies bring to the table. While Nordstrom may have set the stage, it seems like all retailers are moving towards a robust and seamless brand presence across channels.

Customer Experience 150

Customer Experience Customer Omnichannel eCommerce 150

Algopix

SEPTEMBER 12, 2023

Creating and maintaining a product catalog with regularly updated and detailed product descriptions, as well as appealing imagery to present your products to your customers, will ultimately result in higher sales at the bottom line. EcomDash www.ecomdash.com EcomDash is a multichannel inventory management tool for all Amazon sellers.

Multi-channel 95

Multi-channel eCommerce Shipping Costs eCommerce Software 95

Retail TouchPoints

AUGUST 20, 2020

The few retail and consumer goods leaders that have taken notice are vigorously investing in open source technologies, data management and data science skill sets to leverage their data. Biddulph is passionate about analytics, emerging technologies, consumer behavior, collaborative supply chains and retail transformation.

Retail 190

Retail Consumer Goods Omnichannel Mobile 190