Retail TouchPoints

SEPTEMBER 29, 2022

There are signs of a disconnect between consumers and retailers when it comes to sustainability. A recent report has found that two-thirds of consumers are willing to pay more for sustainable products than retailers expect — and reveals that consumer preference for recommerce models is also being underserved. A Starting Point.

Retail 345

Retail Fashion Supplies Apparel 345

Retail TouchPoints

AUGUST 15, 2022

Many retailers look only at transaction fraud, and not the total impact of every digital consumer interaction. From signup to login to account changes and reviews, retailers face waves of opportunities to create a digital relationship with a customer. Objectionable content: Threats, graphic and vulgar content and conduct.

Merchant Services 246

Merchant Services Payment Services Payments Financial Services 246

RETAIL MANAGEMENT SOFTWARE

NOVEMBER 7, 2023

In the rapidly evolving world of retail and consumer packaged goods (CPG), staying ahead of the competition is a constant challenge. Enter Artificial Intelligence (AI), a game-changing technology that is revolutionizing the way businesses approach marketing in these industries.

Marketing 95

Marketing Retail Customer Loyalty Games 95

Retail TouchPoints

JUNE 27, 2022

After two years of online browsing, consumers are eager to get out of the house and into the store. And as consumer discretionary spending continues to grow , retailers and brands around the world are exploring new ways to capitalize on the next wave of in-person shopping and experiences. So what’s the plan?

Retail 269

Retail Recommendation Games Consumer 269

Retail TouchPoints

APRIL 13, 2021

The 2021 Connected Consumer Series reflected the challenges retail (and society as a whole) have faced during the past year, but also the growing sense of optimism that is taking hold this year. The pandemic is finally ending, but the new/remade world will require a refined approach to the customer experience.

Consumer 140

Consumer Payment Services Fulfillment Multi-channel 140

Wiser

JULY 11, 2022

It’s essential that your business is able to engage shoppers, build customer loyalty, and drive sales. But developing an effective retail strategy takes more than just attracting customer attention. With the right strategies in place, there are many possible benefits for your business, including: Attracting new customers.

Social Media 146

Social Media Retail Customer Loyalty Consumer 146

Retail TouchPoints

JUNE 10, 2021

These appointments “reflect the refreshed Board’s focus on building a technology company and investing in growth,” GameStop said in a statement. He was previously a Technical Advisor to the head of Amazon’s North America Consumer business. Recupero previously served as the CFO of the European Consumer business.

eCommerce 149

eCommerce Customer Loyalty Games Fulfillment 149

Retail TouchPoints

APRIL 16, 2021

The “new normal” may be here to stay, with retailers and consumers alike embracing the new, online-driven landscape of the retailer sector. Previously, it was important to draw the consumer’s visual attention to the product using a strong design, and to combine storytelling with strong emotions to create a perfect brand world.

POS 221

POS Retail Information Customer Loyalty 221

Retail TouchPoints

FEBRUARY 1, 2021

More than one-third of consumers now shop online each week, up from 28% pre-pandemic. The customers of one of my clients, a retailer of hobbyist products, skew older and retired and did less shopping online. Retailers will invest in back-end systems to ensure a seamless experience and holistic customer view. Voice commerce.

Customer Experience 296

Customer Experience Customer Omnichannel Social Media 296

Wiser

OCTOBER 11, 2023

B2C (Business-to-Consumer): This is the most common model where businesses sell products or services directly to consumers. Key Features: Personalized marketing, direct interaction with customers, diverse product offerings. Pros : Stable profits due to long-term contracts, higher average order values, repeated business.

Payment Services 148

Payment Services Shipping Costs eCommerce Drop Ship 148

ESW

DECEMBER 4, 2023

In an era when consumer behaviour is more volatile than ever before, product drops can serve as an important way to create awareness, a sense of urgency and brand loyalty — but only when they are executed properly. According to a PYMNTS survey , 43% of consumers have participated in product drops within the past month.

Social Media 78

Social Media Events Fashion Customer Loyalty 78

Algopix

OCTOBER 15, 2023

Advanced analytics tools and technologies help businesses make sense of this data, providing valuable insights into customer behavior, preferences, and engagement patterns. Consumers now have multiple touchpoints to interact with brands, from desktop and mobile websites to apps and social media platforms.

Channel 128

Channel eCommerce Social Media Customer Loyalty 128

365 Retail

SEPTEMBER 6, 2023

To truly captivate your audience and leave a lasting impact, integrating promotional products into your marketing strategy can be a game-changer. They have the power to forge stronger connections with your target audience, increase brand visibility, and drive customer loyalty.

Marketing 52

Marketing Games Social Media Customer Loyalty 52

365 Retail

JULY 19, 2023

In the ever-evolving landscape of retail and e-commerce, innovation is the name of the game. One such innovation that’s currently reshaping the e-commerce industry is the adoption of principles derived from online slot games. They’ve been transformed by technology into engaging experiences that captivate users worldwide.

eCommerce 52

eCommerce eCommerce Platforms Games Presentation 52

365 Retail

DECEMBER 20, 2023

Many companies gauge their performance by evaluating new client acquisitions or expanding their customer base. The larger the number of customers, the more successful they consider themselves a business. What is customer retention? Sustaining long-term consumers is crucial for virtually every kind of organisation.

Customer Retention 52

Customer Retention Customer Customer Loyalty Merchant Services 52

Shopping Signals

JANUARY 12, 2024

The convenience of online shopping appeals to consumers, while the potential profits entice entrepreneurs. Building a money-making online store is a long-term game that demands strategy, grit, and adaptability. – Building Customer Loyalty It’s not enough to just get customers to your site through marketing.

eCommerce 52

eCommerce Customer Loyalty Shipping Social Media 52

RTP blog

MAY 24, 2017

Every year, the retail industry generates hype about the next great technology that’s going to change the customer experience forever. And while many of these technologies eventually do enhance the shopping experience in a variety of ways, it’s rare that the practical reality equals the initial promise.

Retail 150

Retail eCommerce Technology Leisure 150

Sailthru

JUNE 23, 2023

Millennials have come of age in a time of unprecedented technological growth and economic unrest. Millennial Consumer Trends Index 2023 explores some of the major shifts that are in play. Personalized communication is a must, and their affinity for technology helps shape how they shop. Millennials love loyalty programs.

Marketing 78

Marketing Social Media Customer Loyalty Banking 78

Retail TouchPoints

NOVEMBER 23, 2021

“They can easily buy on the platform any day, but incorporating additional benefits like exclusives, discounts and free shipping during high shopping months creates more incentives for consumers.”. Live shopping festivals aren’t the next step in holiday retailing — they’re already here.

Events 285

Events Home Shopping Social Media Gifts 285

RTP blog

JULY 12, 2017

, NewStore Founder and CEO Stephan Schambach shares how the proliferation of mobile is changing retail as we know it — and how retailers must build a road map for mobile success via technology, data, loyalty programs and the brand itself. As Schambach states, “Why settle for loyalty when you can have love?”

Mobile 150

Mobile Retail Shopping Carts Technology 150

365 Retail

FEBRUARY 23, 2022

Subscription services really took off in 2020 thanks to a combination of lockdown driving online shopping, consumers’ desire to save money, and the innate convenience of the subscription model. 45% of consumers streamed live television at least weekly, up from 20% in 2017. . The subscription phenomenon.

Subscription 103

Subscription Payment Services Marketing Multi-channel 103

Wiser

NOVEMBER 6, 2023

When customers have all the information they need at their fingertips with just a few clicks, including detailed product descriptions, high-resolution images, and customer reviews reduces uncertainty and builds trust. This not only boosts immediate sales but also fosters customer loyalty and promotes repeat business.

Payment Services 78

Payment Services eCommerce Retail Games 78

365 Retail

MARCH 8, 2023

In 2022, roughly 1 billion consumers shopped on e-commerce channels across China, generating 45.3% China is often cited as being at the forefront of innovations within the retail sector and this is largely being driven by its Gen Z consumers. of all retail sales online. AI-idols are set to become more commonplace in the year ahead.

eCommerce 71

eCommerce Outdoor eCommerce Marketing Hobbies 71

RTP blog

AUGUST 23, 2019

By Derek O’Carroll, Brightpearl If you Google “buy online pick up in store” (BOPIS), you’ll be struck by how popular in-store pickup has become with consumers — but only with the big box retailers like Macy’s, Old Navy, Kohl’s, JCPenney, Target and Walmart. BOPIS is happening now, and they need to get in the game.

Merchant Services 150

Merchant Services Marketing Retail Shipping Costs 150

iVend

AUGUST 27, 2020

Consumer preferences have shifted in response to the pandemic, as many have faced changes in their jobs, income and leisure time. Digital retail technologies hold the potential to create game-changing innovations. For consumers, this means high-digital touch shopping experiences, from AI to mobile-enabled shopping and options.

Omnichannel 105

Omnichannel Leisure Technology Channel 105

lateshipment

SEPTEMBER 8, 2022

Add product reviews and customer testimonies to make your brand seem trustworthy. Enhance your sales game. In the retail e-commerce space, it is always wise to stay relevant and implement technological advancements if you need to keep up with the ever-growing competition. Purchase: Conversion. Automate whatever you can.

eCommerce 130

eCommerce Shipping Live Chat Events 130

ESW

MARCH 4, 2019

There’s a bigger discussion about what crypto — and the blockchain technology behind it — can do for the entire eCommerce sector. eCommerce managers should still have crypto and blockchain technologies on their radars. Game developers, for example, have long relied on native tokens to support in-game payments.

Cryptocurrencies 113

Cryptocurrencies Payment Services Payments eCommerce 113

lateshipment

FEBRUARY 26, 2020

Keeping this information from your customers can lead to. Customers feeling aggrieved and helpless Anxious and angry customers bombarding your support team with WISMO calls, consuming all of the team’s time Your CSAT score taking a hit as your customers don’t feel satisfied with the delivery experience you offer.

Customer Experience 233

Customer Experience Shipping Costs Customer Shipping 233

Groove

JULY 2, 2019

With online scams on the rise, many consumers are still concerned with cyber security issues and identity theft. These visuals provide security assurances that increase your store’s credibility and strengthen consumer confidence. Offer free shipping when customers spend over a certain dollar amount. Provide Security Assurances.

Shopping Carts 284

Shopping Carts Payments Live Chat Shipping Costs 284

iVend

SEPTEMBER 10, 2020

Consumer preferences have shifted in response to the pandemic, as many have faced changes in their jobs, income and leisure time. Digital retail technologies hold the potential to create game-changing innovations. For consumers, this means high-digital touch shopping experiences, from AI to mobile-enabled shopping and options.

Omnichannel 58

Omnichannel Leisure Technology Channel 58

Retalon

FEBRUARY 14, 2024

This pivot focuses on optimizing key areas such as inventory management, refining customer experiences, and predicting sales trends, all leading to an enhanced overall business performance. They offer a competitive advantage by delving into consumer behavior and operational insights.

Retail 41

Retail Operations Management Improvements 41

GetElastic

AUGUST 27, 2019

Apart from changing the game rules, ecommerce has created a completely new game for the food and beverage industry. Use the right packaging technology . The right packaging helps you maintain customer loyalty and retain consumers. billion by 2023.” Source: CW Hahn Co.

Food and Beverages 110

Food and Beverages eCommerce Games Arts 110

iVend

AUGUST 27, 2020

Consumer preferences have shifted in response to the pandemic, as many have faced changes in their jobs, income and leisure time. Digital retail technologies hold the potential to create game-changing innovations. For consumers, this means high-digital touch shopping experiences, from AI to mobile-enabled shopping and options.

Omnichannel 52

Omnichannel Leisure Technology Channel 52

Retalon

SEPTEMBER 1, 2023

The average holiday shopping duration among consumers in the US has gone from an average of 7.1 Optimize pricing for varied income brackets Retailers who provide products with a range of prices, low to high, tend to do well because they attract the broadest range of consumers from all income brackets. weeks in 2018 to an anticipated 5.8

eCommerce 41

eCommerce Consumer Technology Customer Loyalty 41

Optimizely

JUNE 20, 2019

Customers are fickle. You need to keep upping your game by sending them personalized, useful, and relevant marketing messages that make them feel valued. And the more customer data you are collecting and analyzing, the better. It’s important to go above and beyond when it comes to providing a superior shopping experience.

Recommendation 150

Recommendation X-cart Shopping Carts B2C 150

lateshipment

NOVEMBER 26, 2023

With the importance of customer retention clear, it’s time to focus on one particular component that is crucial to increasing your customer loyalty in the long run — ‘the post-purchase customer journey’. 61% of consumers define excellent customer support interaction as one with a quick resolution.

Shipping Costs 130

Shipping Costs eCommerce Order Fulfillment Shipping 130

365 Retail

NOVEMBER 14, 2022

It’s no secret that customers start their research well in advance of Black Friday, with eager bargain hunters revealed to be searching for deals 12 weeks before the big day. . But the peak season sales market is a competitive one, so getting ahead of the game and understanding your customer’s wants and needs is critical.

Payment Services 58

Payment Services Shipping Costs Merchant Services Order Fulfillment 58