Retail TouchPoints

OCTOBER 15, 2021

Brands and retailers are feeling mounting pressure — from consumers, shareholders and even their boards — to be more inclusive. But it’s still true that only a small fraction of the fashion retail market has put tactical plans into place to support this significant consumer base. billion in the U.S.

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Retail TouchPoints

JUNE 9, 2021

If you’re a consumer brand in a category with Amazon private label, however, Amazon’s private label presence certainly feels more pronounced. Products that are exclusive to Amazon drive customer loyalty and traffic to Amazon, thereby improving its sales. What is Amazon’s Private Label Strategy? Volumes are highly uncertain.

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Retail TouchPoints

SEPTEMBER 29, 2022

There are signs of a disconnect between consumers and retailers when it comes to sustainability. A recent report has found that two-thirds of consumers are willing to pay more for sustainable products than retailers expect — and reveals that consumer preference for recommerce models is also being underserved. A Starting Point.

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Retail TouchPoints

DECEMBER 16, 2022

Yan is now pushing ahead with the company’s transformation, which will include a “renewed focus on improving the customer experience, deepening merchant relationships and achieving operational excellence,” according to a press release from ContextLogic. At the Wish 2022 Global Merchant Summit , shipping costs were the banner topic.

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Retail TouchPoints

DECEMBER 3, 2021

Technological innovations have optimized and enhanced almost all areas of the retail organization, from marketing to fulfillment, but the process of bringing products to market has been markedly slower to advance. And yet the process that brands use for bringing products to market to serve that consumer hadn’t evolved at all.

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Retail TouchPoints

SEPTEMBER 5, 2023

One was to explain, hopefully in compelling fashion, how the actions of each of these companies influence the other, and thus impact the millions of consumers, employees and suppliers who buy from, work for, or do business with these giants. Has Amazon been able to maintain this cycle of ideation, execution and improvement?

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Retail TouchPoints

SEPTEMBER 1, 2023

That is driving the customer to come and shop, and now, we’re investing to make sure that when the customer comes to shop with us, either online or in store, that they don’t have to make the tradeoffs.” Now, the company is using the $1 billion to invest in improving: Digital capabilities. Merchandising and supply chain optimization.

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365 Retail

JULY 5, 2022

With fast fashion (AKA disposable fashion) quickly losing its appeal, especially among those 30 years old and younger, the timing of this sponsorship couldn’t have been better. eBay is once again hitting the sweet spot of consumers. Designed to be worn only a few times, most fast fashion ends up in a landfill.

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365 Retail

JUNE 20, 2022

Fulfilment – both in terms of delivery and returns – top shoppers’ considerations when buying online, the latest research from Retail Technology Show , the flagship event for retail, reveals. Fulfilment is the next battleground,” Matt Bradley continued. “The Fulfilment is the next battleground,” Matt Bradley continued. “The

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Retail TouchPoints

MAY 18, 2023

Consumers can now browse and buy Touchland sanitizer across multiple channels, including the brand’s DTC ecommerce site, marketplaces like Faire and even on the shelves of big-name retailers like Ulta , Target and Sephora. After six months of B2C sales in the U.S., This is the key to growth.”

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ChannelAdvisor

SEPTEMBER 25, 2020

Due to the COVID-19 pandemic, more brands have shifted online, more consumers are using online channels to shop and buy and more online orders are being shipped. . Even as Amazon encourages those sellers participating in Seller Fulfilled Prime to ship products on the weekends , delays are expected in the months ahead. Profitability.

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Fabric

DECEMBER 15, 2023

In this blog post, we’ve compiled a list of key takeaways from this insightful discussion, focusing on how retailers can navigate the instant gratification economy, deliver true omnichannel experiences, and leverage innovative solutions like real-time inventory, order management and fulfillment, and dropshipping. 5 Key Takeaways 1.

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eCommerce Omnichannel Fulfillment eCommerce Platforms 130

lateshipment

APRIL 21, 2023

The concept of sustainability branding has sparked an interest among consumers. These sustainability initiatives today include developing, sustaining and presenting a brand that gives sustainability benefits to both consumers and the environment. This international e-commerce brand seeks to make affordable and sustainable fashion.

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365 Retail

FEBRUARY 17, 2022

Californian lifestyle fashion brand, Pacsun , doubled its ship completes by better anticipating online demand and intelligently leveraging its stores as ecommerce fulfilment centres, partnering with antuit.ai , a leader in AI-powered SaaS solutions for consumer products and retail insights and now part of Zebra Technologies.

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Retail TouchPoints

MAY 6, 2021

The problem became even more acute amid the pandemic, with consumers increasingly coming to expect free delivery and returns. But many retailers are seeing opportunities in using those locations as micro-fulfillment centers. Some 300 of Tesco’s 7,200 stores fulfill orders in a similar fashion. In the U.S.,

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Retail TouchPoints

JUNE 26, 2023

After spending the first part of her career in fashion and brand strategy, working with brands like Donna Karen , Dr. Scholls , Elizabeth Arden and Urban Decay , in 2004 she co-founded the digital native brand Cameron Hughes Wine (CHW), which “really became kind of the Warby Parker of our industry,” she said. I grew up in the 80s.

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365 Retail

APRIL 28, 2021

Fashion brands are pivoting to offer new, value-add delivery services and improved post-purchase experiences to enhance sales, encourage customer loyalty and protect margins, the latest data from parcelLab , the leading operations experience platform, reveals.

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Payment Services Merchant Services Fashion Shipping Costs 52

PFS

DECEMBER 18, 2019

Consumers are increasingly expecting fast, affordable and on-trend, seasonal apparel at the click of a button – putting increased pressure on online retailers to deliver in ever-shortening time frames. This ‘fast fashion’ phenomenon continues to cause a significant shift within the fashion industry.

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Retail TouchPoints

JULY 10, 2023

Generative AI can dramatically improve customer experiences and drive revenue by helping shoppers find the products that most match attributes of what they’re looking for today, not just what they have purchased in the past. That helps dramatically increase productivity while driving improved sales. Hyper-personalized shopping.

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Retail TouchPoints

JANUARY 11, 2022

But ongoing pressure from consumers, employees and even regulators has forced businesses — especially retailers — to reprioritize sustainability along with broader corporate social responsibility (CSR) strategies. Consumer Demands Accelerate Sustainability Priorities. of purchases.

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Retail TouchPoints

AUGUST 7, 2023

After several years of declines and a host of executive switch-ups (particularly in the CEO role), Wish began a major overhaul of its business (still underway) and launched a marketing blitz to “reintroduce” itself to consumers in August 2022. The trade-off is long shipping times, another thing Wish is working hard to improve.

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Retail TouchPoints

OCTOBER 6, 2022

Rather than being limited to a jam-packed four to five weeks from Black Friday to Christmas Eve, consumers are beginning their shopping as early as October (with a few doing so even earlier than that). The return to offices and social events is inspiring consumers to level up their wardrobes and focus more on apparel and footwear.

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Retail TouchPoints

DECEMBER 5, 2022

Growth markets include food, personal care, fashion, beauty products, toys, electronics and furniture amongst many other categories. Japanese consumers are extremely savvy, with purchases based on quality, value, packaging, style, reviews and of course, pricing. Japanese consumers are very loyal, and reward systems work very well.

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Retail TouchPoints

NOVEMBER 27, 2023

Check out Part 1, which focused on improving CX and Part 2, which focused on empowering store associates. After all, as consumers venture across social platforms, that voice is what creates continuity as they consume your content. Looking for even more data and insights to power your approach?

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Retail TouchPoints

AUGUST 15, 2023

Executive teams have historically looked at the customer journey as a funnel, aiming to bring consumers from an initial point of engagement through to a purchase. And consumers agree, with 90% saying that the post-purchase experience is just as important as the quality of the products they’re getting.

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Retail TouchPoints

JUNE 26, 2023

Consumers want more information about the products they buy, and retailers want more visibility into the products their customers buy. And in 2014, Inditex SA, which owns fast-fashion giant Zara, implemented RFID to effectively track all its products at every step in the process. Who doesn’t want that?

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Retail TouchPoints

JUNE 13, 2023

This requires not just flexible technology but also agile methodologies and a culture of innovation and continuous improvement. RTP: What key consumer behaviors are you aiming to respond to as a brand? Unified commerce: Consumers today expect a seamless shopping experience across channels.

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Retail TouchPoints

SEPTEMBER 6, 2022

The retailer employs 40,000 workers at 1,300 of its own stores, 200 locations inside Target stores, and six fulfillment centers with a seventh on the way. We know that consumer journeys are changing and they’re no longer shopping in a linear fashion,” said Bayer-Thomas.

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Kissmetrics

APRIL 20, 2021

Some retailers may offer curbside pickup options where consumers can drive to the storefront and get their orders while remaining inside their vehicles. This style of shopping is gaining popularity because consumers prefer the speed and convenience of online shopping. consumers have leveraged BOPUS to make purchases.

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ESW

JUNE 27, 2023

Every year, the industry, especially fast fashion, produces 92 million tonnes of textile waste , 3% of global CO2 emissions, and 20% of global waste pollution , contributing to the rapid deterioration of our planet. After its long reign, fast fashion is on its way out. What is the impact of these activities? billion by 2026.

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Retail TouchPoints

AUGUST 1, 2023

An example of this would be Walmart+ InHome , which allows consumers to place online orders and have Walmart employees deliver their orders, for free, through their garage or front door. The big question was whether consumers would adopt this in a similar fashion. If it’s a good fit for Store No.

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365 Retail

SEPTEMBER 23, 2023

Online selling concept, Fashion designer packing clothes into parcel box to delivery sending client. The release of Scurri Track Plus comes as consumer demands for post-purchase experiences are growing.

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Retail TouchPoints

JANUARY 25, 2022

This is a direct and relatively simple means to take consumers to experiential landing pages where retailers and brands can share information about products, including new launches, recipes, instructions, promotions and more. 2) Think Big: Improve customer satisfaction. 4) Think Big: Improve supply chain and inventory management.

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Retail TouchPoints

NOVEMBER 8, 2022

But the truth is that we live in an increasingly “instant gratification hustle culture,” where consumers know precisely what they want and have high expectations. Using AI for search, merchandising and personalization is necessary to deliver a great customer experience and provide consumers with what they want.

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Retail TouchPoints

AUGUST 8, 2022

The pandemic hit the fashion rental company hard as homebound consumers opted not to refresh their wardrobes. Since then, the bumps seem to be smoothing out, helped by the fact that consumers are back at work and weddings again. That’s critical these days with a changing economy and consumer needs.

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Retail TouchPoints

FEBRUARY 23, 2021

Digital accounted for 44% of net sales in Q4 2020, and the retailer also highlighted the fact that 25% of its digital sales were fulfilled from its brick-and-mortar stores via curbside pickup and same-day delivery. The increasing prominence of digital reflects the company’s “Polaris” omnichannel transformation strategy. “The

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Retail TouchPoints

JULY 29, 2020

Increasingly, consumers want to browse and buy with the ease of click, or find products faster using in-store location technologies. Similarly, the pop-up retail store concept is evolving fast, as brands and retailers look to strengthen emotional connections with consumers and drive longer-lasting relationships.

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