Retail TouchPoints

NOVEMBER 30, 2022

Black Friday was a very big day and this continues to be an incredibly important bellwether, reflecting both the consumer psyche as well as the strength of our economy.”. I think it’s turning out to be even bigger than we expected in terms of seeing enthusiasm across consumers and the shopping public.”. year-over-year.

Mobile 218

Mobile Outdoor Travel Gifts 218

Retail TouchPoints

NOVEMBER 18, 2020

Group Nine Media has launched a mobile commerce solution dubbed “Swipe.Shop” that will feature more than 80 bespoke digital storefronts and spotlight products/gifts for the holiday season. The mobile shopping experience will offer 50% of its products from small business owners, with 15% of all shelf space reserved for Black-owned businesses.

Mobile 155

Mobile Small Business Retail Travel Gifts 155

Retail TouchPoints

FEBRUARY 14, 2023

T-Mobile served up nostalgia from multiple decades with its commercial featuring John Travolta and the brand’s regular spokespeople, Donald Faison and Zach Braff of the 2000s TV show Scrubs , singing a song from Travolta’s megahit movie of 1978, Grease. The new U.S. In its brief five -month existence (the app launched in the U.S.

Travel 232

Travel Games Merchant Services eCommerce 232

Retail TouchPoints

MARCH 17, 2022

Sensormatic Solutions has expanded its collaboration with Unacast in a partnership that will combine consumer mobility data with in-store traffic data to help retailers build shopper insight capabilities that span the entire path to purchase.

Travel 240

Travel Retail Mobile Channel 240

Retail TouchPoints

DECEMBER 5, 2023

The travel period surrounding the holiday is the world’s largest annual migration, with hundreds of millions of people travelling to see family both within China and abroad. To understand the impact of this shift, it’s crucial to recognize the importance of Lunar New Year to Chinese consumers.

Food and Beverages 204

Food and Beverages Marketing Travel Retail 204

Retail TouchPoints

FEBRUARY 9, 2022

From ordering groceries to meeting new people, the convenience and speed with which we can do almost anything is extraordinary — and it isn’t something consumers are going to give up. Waiting in lines, traveling to the store and being around crowds seem less appealing once you’ve had a taste of the convenience of ecommerce.

eCommerce Design 292

eCommerce Design eCommerce Travel Mobile 292

Retail TouchPoints

DECEMBER 4, 2023

As a result, the industry is witnessing the swift ascent of partially automated systems such as Autonomous Guided Vehicles (AGVs), Autonomous Mobile Robots (AMRs) and Collaborative Robots (Cobots). Different methods exist for measuring this travel, and the most suitable approach depends on the specific circumstances.

Retail 214

Retail Shipping Costs Travel Operations 214

RTP blog

OCTOBER 16, 2019

In a brief filed with the court in July, NRF and the Retail Litigation Center said an Appeals Court ruling had “stretched the definition too far” by deciding that web sites and mobile applications must be judged as public accommodations, rather than just considered as one of many ways in which a consumer might access a retailer’s offerings.

eCommerce 150

eCommerce Mobile Travel Definition 150

RTP blog

AUGUST 13, 2018

Dads Love Mobile With video consumption on mobile accelerating, mobile video ads present an opportunity for brands to connect with dads at every step of the purchase process. In fact, one-third of the men surveyed in our study noted they plan to watch mobile videos for shopping advice. It also means tapping into events.

Mobile 150

Mobile Games Supplies Travel 150

Retail TouchPoints

APRIL 26, 2023

Major retailers are increasingly rolling out the red carpet to draw in small business customers: Ikea has launched a new loyalty program for SMBs called the Ikea Business Network, and Lowe’s is enhancing its business loyalty program with a suite of new mobile tools for business owners. “We know that for pros, time is money.

Customer 274

Customer Small Business Retail Electronics Travel 274

Kissmetrics

MARCH 12, 2018

Mobile devices have transformed how we consume content, making it essential that businesses that want to reach their target audience optimize their websites to respond to this trend. What that also means is that marketing methods have to change to account for the shift to mobile use.

Mobile 214

Mobile Marketing Social Media eCommerce 214

Retail TouchPoints

APRIL 3, 2024

Chase Media Solutions is one of the first bank-led media offerings but it follows in the footsteps of the many major retailers drawing on their access to first-party customer data and close connections to consumers to help brands advertise to high-intent audiences. Like retailers, we have first-party data and a dedicated audience.

Small Business Retail 215

Small Business Retail Banking Retail Travel 215

Retail TouchPoints

DECEMBER 22, 2021

Passengers can use their mobile devices to order contactless deliveries to their location in the airport’s Concourse B from select retail stores operated by Paradies Lagardère. COVID-19 has changed the way we all interact and relate to travel, making contactless delivery even more relevant and essential.”.

Food and Beverages 308

Food and Beverages Travel Mobile Customer Experience 308

RTP blog

SEPTEMBER 18, 2017

So you go to the retailer’s app or mobile site, scan the barcode and find the sweater in your size. Because you’re traveling to NYC in a couple days and you don’t want to pay for express shipping, you select the checkout option that lets you buy online and pick up in-store at the location near your hotel in NYC.

Merchant Services 300

Merchant Services Multi-channel PayPal Mobile 300

Optimizely

FEBRUARY 21, 2017

Customers who shop on mobile do so with a different mindset than they do on any other channel. Research has shown that shoppers increasingly use mobile for early-stage browsing and discovery, then will switch to a different device to actually complete the purchase. mentality that many customers have while shopping on mobile (i.e.

Mobile 150

Mobile Retail Social Media Presentation 150

Retail TouchPoints

AUGUST 2, 2022

Like so many consumers during the COVID pandemic, SNAP users moved their shopping online: 35,000 SNAP households shopped online in March 2020, but that number increased to more than 3 million in May 2022. The grant will provide funding to an organization that supports retailers as they adopt technology to align with SNAP online shopping.

eCommerce 252

eCommerce Travel Improvements Mobile 252

Retail TouchPoints

FEBRUARY 7, 2023

Higher-income consumers are less impacted by inflation and, while aware of higher food, home and transportation costs, still have the funds to drive luxury sales and luxury growth,” said Marie Driscoll, Managing Director, Luxury and Retail at Coresight Research in an interview with Retail TouchPoints. Will Luxury’s Biggest Market Rebound?

Payments 268

Payments Omnichannel Payment Services Consumer 268

Retail TouchPoints

DECEMBER 3, 2020

Digital will continue to be the star: Although Black Friday spending was lower than Adobe’s projections, consumers still spent a total of $9 billion online, making it the second-largest online spending day in U.S. Consumers spent $10.8 Shopper Yield data revealed that spend per consumer increased 36.3% billion , a 15.1%

Small Business Retail 175

Small Business Retail Mobile Travel Consumer 175

Retail TouchPoints

AUGUST 7, 2023

Beyond Window Shopping Business customers are consumers too, and they want things on demand and with the convenience of a one-stop shop. Customers benefit from being able to pay as they go for the technology they are consuming. T-Mobile, for example, offers Netflix along with connectivity services, all in one bill.

Subscription 204

Subscription B2B Mobile Customer Experience 204

Retail TouchPoints

MARCH 2, 2021

Cardlytics runs banking rewards programs for financial institutions that are designed to allow marketers to identify new customers and increase loyalty from within banks’ online and mobile channels. Founded in 2016, Dosh is a transaction-based advertising platform that helps consumers earn cash back when they shop, dine or book hotels.

Telecommunications 183

Telecommunications Banking Travel Books 183

Retail TouchPoints

MAY 28, 2021

Consumers are increasingly drawn to convent checkout experiences, from mobile POS and self-checkout to grab-and-go tech, and now even autonomous stores. As in-person gatherings start back up, venues and consumers alike will prioritize personal safety in every way possible,” said Steve Gu, founder and CEO of AiFi in a statement.

Travel 232

Travel POS Events Technology 232

Retail TouchPoints

MARCH 28, 2024

The likelihood of delays also makes it challenging for last mile logistics companies to accurately predict delivery times, reducing their ability to meet consumers’ expectations when tracking deliveries. Predictive analytics can suggest when companies should expect busy travel days, times and routes based on past data and emerging trends.

Technology 242

Technology Presentation Travel Operations 242

Retail TouchPoints

AUGUST 23, 2023

Consumers expect a seamless interaction with a brand when and where they want it. In its stores, only one sample of each clothing item is displayed, and consumers use QR codes in the app to request a specific size be sent to fitting rooms or to the counter for purchase. Loyalty must adjust to meet those evolving consumer expectations.

Travel 178

Travel Clothing Technology Customer Loyalty 178

Retail TouchPoints

JUNE 25, 2020

Going forward there will be a fundamental shift in consumers’ reengagement and behavior towards physical environments, including the size and program of space. Consumers will continue to utilize e-Commerce platforms, including the use of delivery services and apps, takeout and curbside pickup. That has all been turned on its head.

Small Business Retail 340

Small Business Retail Retail eCommerce eCommerce Platforms 340

Retail TouchPoints

MAY 4, 2023

These touchscreens and in-store mobile devices are state-of-the-art plasma displays that bring visual creative to life. As first-person retailer data becomes more integrated into in-store signage, brands can customize messaging for consumers so they receive a more personalized and engaging experience with brands.

eCommerce 279

eCommerce Arts Consumer Travel 279

OrderDynamics

NOVEMBER 29, 2018

Pickup Innovations: Purolator Mobile Quick Stop. No need to travel to the store. Fortunately, on November 12 th , Purolator announced a new option for consumers and retailers. It is called the Mobile Quick Stop, and it brings fresh new options to the retail market. What is the Purolator Mobile Quick Stop?

Mobile 50

Mobile Travel Channel Fulfillment 50

Retail TouchPoints

JANUARY 6, 2023

For retailers and brands, the introduction of the metaverse means yet another sales and communication channel with the consumers. Traditionally retailers and brands relied on brick-and-mortar stores as the primary channel where consumers could receive unconventional storytelling and experiences.

Games 304

Games Cryptocurrencies Clothing Channel 304

Retail TouchPoints

NOVEMBER 10, 2020

Adding to the overall shipping volume will be those consumers who would normally have purchased a gift in-store and brought it to the recipient themselves. With travel restricted by COVID-19, these shoppers are highly likely to choose shipping directly to the gift recipient. Social and Mobile Should be Top of Mind to Win Ecommerce.

Shipping Costs 246

Shipping Costs Social Media Gifts Shipping 246

Retail TouchPoints

JULY 9, 2020

For the luxury category, the pandemic’s impact has been multi-faceted, raising the stakes for brands to have larger conversations around how the “luxury experience” is defined and created for an evolved consumer base. Trend 1: Evolving Consumer Priorities Could Depress Luxury Spending. trillion in current exchange rates.

eCommerce 241

eCommerce Travel Social Media Consumer 241

Sailthru

JANUARY 13, 2020

Every marketer has done painstaking research to understand where mobile makes an appearance along the customer journey. They understand that customers always have their phones, and always expect a personalized, relevant interaction on mobile. Mobile is different. Mobile apps are integral to that experience.

Customer Experience 60

Customer Experience Mobile Channel Other 60

Kissmetrics

MARCH 3, 2021

Geofencing lets businesses advertise to consumers within a specified geographic area. As consumers enter the geofence, they’re sent location-based ads on their devices. As consumers enter the geofence, they’re sent location-based ads on their devices. Get Data on Consumer Behavior.

Marketing 315

Marketing Outdoor Consumer Mobile 315

Retail TouchPoints

JULY 8, 2020

“We built it as an experience center, and we like to call it the ultimate experience center ,” said Ghermezian during a recent World Retail Forum webinar moderated by Dan Hodges, CEO of Consumers in Motion. Mobile App Will Include Consumer And Employee Safety Elements. It allows them to extend that experience into their home. ”.

eCommerce 174

eCommerce Mobile Webinar Travel 174

Retail TouchPoints

JUNE 11, 2020

Even though connecting with customers digitally has become critical since consumers and B2B buyers shifted more purchasing online during the pandemic, customers frequently report disappointing experiences with retail web sites and marketplaces as well as with brands’ e-Commerce sites. Sellers Minimize Upside With Poor CX. UK and Germany.

eCommerce 149

eCommerce B2B Toys B2C 149

365 Retail

DECEMBER 12, 2023

In a highly competitive global retail landscape, autonomous stores are an emerging force that addresses changing consumer behaviours, reduces operational costs, improves profitability, and powers revenue growth strategies. The new business models supported by autonomous capabilities provide a compelling value proposition for consumers.

Payment Services 59

Payment Services Travel Technology Payments 59

Kissmetrics

OCTOBER 13, 2020

Although business-to-consumer (B2C) brands often leverage local marketing, business-to-business (B2B) ones tend to take a broader approach. 46% of all Google searches are local , so if you’re not targeting people in your area, you may be missing nearly half of your potential consumers. Mobile Marketing and B2B Local SEO.

B2B 298

B2B SEO B2C Mobile 298

Kissmetrics

SEPTEMBER 6, 2021

Consumer marketplaces are essential to connecting businesses with consumers looking for services. A marketplace is a platform that enables consumers and suppliers to find each other. If you offer services in the travel and tourism space, Booking.com is the niche marketplace for you. One excellent example is Amazon.

B2C 294

B2C Payment Services Payments Travel 294

RetailMinded

APRIL 3, 2024

In 2024, two critical factors will demand your attention: Consumer Privacy Rights Act (CPRA) and operational efficiency. But is it the Consumer Privacy Rights Act or California Privacy Rights Act? It’s more a demonstration of commitment to consumers’ trust and privacy. Let’s take a look at why they are so important.

Payment Services 52

Payment Services Retail Mobile Payments Operations 52