Retail TouchPoints

DECEMBER 22, 2021

Ecommerce brands are desperately looking for people with expertise in merchandising, customer experience, site design, conversion optimization and countless other roles, but the available talent pool simply doesn’t exist. Many brands will no doubt pass that cost on to the consumer, as industry insiders recommend.

eCommerce 292

eCommerce Shipping Costs Shopify Conversion Optimization 292

Inflow Insights

JANUARY 7, 2020

We recommend that every online store add a secure trust badge like TrustedSite to see what happens and test it against other badges. Note: We’re experts at testing for small adjustments that can increase conversion rates on your eCommerce website. Trust” is something that we recommend eCommerce stores work on continuously.

eCommerce 104

eCommerce Payment Services Conversion Optimization Recommendation 104

Kissmetrics

FEBRUARY 4, 2021

From there, he moved to help businesses of all sizes grow through digital marketing and conversion optimization. We want to attract employees who can think big for the customer, challenge conventional thinking, and exceed expectations. NP Digital Case Studies and Awards. Why We Started Neil Patel Digital.

Marketing 275

Marketing SEO eCommerce Social Media 275

RTP blog

APRIL 26, 2019

Consumers now have a huge number of choices about where to do business no matter what they are looking to buy, so a great shopper experience becomes a major factor in keeping your customers coming back again and again. Make sure everything customers could need to know is as easy to find as possible. just prefer to talk instead.

Live Chat 150

Live Chat Payment Services Mobile Improvements 150

Inflow Insights

MARCH 27, 2018

In this post, we detail our research about mobile and desktop design trends on eCommerce gallery pages — combining what we’ve learned from studying best-in-class sites with insights from work with our clients. Note: Want to talk to our CRO team (who performed this study) about how your site compares to the best-in-class?

eCommerce 105

eCommerce Mobile Recommendation eCommerce Technology 105

VTNS Solutions

JUNE 9, 2019

Analytics Conversion Optimization SEO Paid Marketing Growth Marketing List of blogs to read for awesome digital marketing insight Tools. In a traditional setting, a customer hears about your business through traditional means such as radio, tv or simply discovering your business next door. Here you will find reference to.

Marketing 28

Marketing Conversion Optimization SEO Social Media 28

UpSellIt

DECEMBER 11, 2019

When products are out of stock, potential customers leave your site for your competitors. While offering alternative recommendations can sometimes be effective, an ersatz product might not satiate a customer with their heart set on the original item. Looking for More Ways to Increase Your Conversions?

Comparison Shopping 83

Comparison Shopping Download Recommendation Games 83

Inflow Insights

JANUARY 15, 2020

We’ve seen several eCommerce marketing articles that recommend dozens of “key” performance indicators at once. Additionally, we’ve spoken to customers who try to peg the performance of their business to an industry average. Using industry studies as a point of reference doesn’t help you decide on the best action (i.e.

PPC 162

PPC eCommerce SEO X-cart 162

SellBrite

APRIL 8, 2019

To help you get started on improving your product pages and increasing your conversion rates, we’ve put together 12 proven strategies you should follow when designing your product pages. Include customer reviews of products. Make mobile conversions a priority. Include customer reviews of products. Table of Contents.

eCommerce 166

eCommerce Mobile Shipping Costs Shopify 166

Inflow Insights

JANUARY 23, 2018

When we ask eCommerce site owners what data they most want and need, they almost always say the same thing: What are successful eCommerce sites are doing today to convert traffic into paying customers online? Note: Want to talk to our CRO team (who performed this study) about how your site compares to the best in class? in the cart.

eCommerce 162

eCommerce Conversion Optimization Mobile Shipping Costs 162

GetElastic

MAY 2, 2019

Improving customer experience is top-of-mind for every digital business. And hundreds of hours are spent on redesigning websites and conversion optimization. Now the fun part — roll up your sleeves and play customer! Billions are spent each year on mobile apps, content, personalization and omnichannel capabilities.

Shipping Costs 167

Shipping Costs Accessories Improvements Shipping 167

Inflow Insights

SEPTEMBER 16, 2019

You know that live chat is helpful for the customer experience on your eCommerce site…but does your live chat increase conversions ? They don’t have an automated way to convert customers with a chatbot. The thing is: You can proactively optimize chat to sell. Or possibly, even worse: they don’t have chat on the site yet.

Live Chat 69

Live Chat eCommerce Mobile Conversion Optimization 69

Blue Acorn

APRIL 28, 2017

As a consumer-focused brand, your customers are your best advocates. Whether you sell t-shirts, beds, or even camping gear, the experience you produce can turn a customer into an extension of your marketing team. Customer feedback is more open-ended than the other two types in that it can be any type of feedback.

Webinar 76

Webinar Fashion Social Media B2B 76

Inflow Insights

MAY 3, 2019

We’ve previously written case studies and strategy articles (which we link to below) around Google Shopping, but in this piece, we’re diving into campaign setup and execution and linking to our other resources for readers looking for more detail on any particular topic. This feature is open to anyone with 50 or more customer reviews.

Merchant Services 76

Merchant Services Shipping Costs Recommendation PPC 76

Blue Acorn

APRIL 28, 2017

As a consumer-focused brand, your customers are your best advocates. Whether you sell t-shirts, beds, or even camping gear, the experience you produce can turn a customer into an extension of your marketing team. Customer feedback is more open-ended than the other two types in that it can be any type of feedback.

Webinar 60

Webinar Fashion Social Media B2B 60

Lemonstand

FEBRUARY 15, 2018

Here are three reasons why: Discounting trains your customers to wait for the next big sale before buying. Discounting tells customers you think your prices are too high. How would that affect customer pride in ownership and loyalty to the brand? Offer guest checkout to new customers. Discounting can devalue your brand.

Shipping Costs 55

Shipping Costs Payment Services Shipping Live Chat 55

BigCommerce

JUNE 27, 2017

According to a study conducted by professor Brent Coker , shoppers trust ecommerce stores 30% less than they trust brick and mortar stores. Since credibility represents such a basic obstacle to conversions on an ecommerce website, overcoming that obstacle can result in significantly improved conversions. Upfront disclosure.

Improvements 275

Improvements eCommerce Payment Services Merchant Services 275

UpSellIt

APRIL 24, 2024

You may even find that one or more of these examples feels familiar — as it’s not uncommon for home and decor brands to have similar goals and customer interactions in the modern ecommerce landscape. AI Recommendations: Online shoppers don’t have the comfort of in-store style experts who know what items your brand has to offer.

Shipping Costs 78

Shipping Costs Recommendation Comparison Shopping Blog 78

Inflow Insights

SEPTEMBER 27, 2019

Amazon offers customers additional product recommendations on nearly every page. They show offers constantly to keep their customers shopping before, during, and after a purchase. The upsell offer conversion rate increased by 3.3% Both result in the customer paying a higher price for their order (what really matters).

X-cart 67

X-cart eCommerce Presentation Shipping Costs 67

Ecommerce Platforms

OCTOBER 28, 2021

When you start an ecommerce site you realize that there are loads of items that need to be checked, cross-checked, and tested to ensure that your customers have a quality user experience. Otherwise, you run the risk of customers encountering broken links, unfinished product page content, or a checkout that's far from user-friendly.

Payment Services 245

Payment Services Merchant Services Payments eCommerce 245

Inflow Insights

FEBRUARY 3, 2022

Attracting a customer to your site and convincing them to purchase your product are critical for eCommerce businesses — but these steps alone don’t guarantee a sale. For most websites, it’s their shopping cart and checkout page design and functionality that ultimately makes or breaks a customer’s purchase. Segment your customers.

eCommerce 114

eCommerce Shipping Costs Shopping Carts Shipping 114

UpSellIt

JANUARY 8, 2024

You may even find that one or more of these examples feels familiar — as it’s not uncommon for fashion and apparel brands to have similar goals and customer interactions in the modern ecommerce landscape. AI Recommendations: Online shoppers don’t have the comfort of in-store style experts who know what items your brand has to offer.

Apparel 78

Apparel Fashion Recommendation Shipping Costs 78

UpSellIt

SEPTEMBER 8, 2023

Segment new customers on-site and invite them to sign up for early access to Black Friday deals. Cycle your BFCM customers into your lifecycle emails to maintain a good relationship after the events are over. Up to 46% of shoppers purchased more with AI-recommendations. Get shoppers excited for when the time arrives.

Marketing 128

Marketing Shipping Costs Recommendation Social Media 128

Inflow Insights

DECEMBER 3, 2019

Customer segmentation: Segmentation allows you to target subsets of groups based on the specific attributes of those shoppers (such as customer intent and purchase history). Content recommendations (and content personalization). changing the navigation to match a customer profile). Dynamic UI changes (i.e.

eCommerce 144

eCommerce Recommendation Management Customer Experience 144

Kissmetrics

JANUARY 21, 2021

Additionally, a lot of people do not use the power of hyperbolic discounting in conversion optimization. A spate of scholarly studies have confirmed the validity of hyperbolic discounting. Although most children were able to keep their appetite in check, the study highlighted an issue known as delayed gratification.

Reference 267

Reference Payment Services Conversion Optimization Gifts 267

BigCommerce

MAY 25, 2018

A/B testing is the only way to find out what your customers are looking to see before they hit the checkout and make a purchase. Once you hone in on the copy, images, and call to actions that convert you’ll quickly see a direct correlation between understanding what your customers want and return on ad spend. Listing products.

eCommerce 338

eCommerce Shipping Costs Improvements Conversion Optimization 338

Ecommerce Platforms

MARCH 1, 2022

When you start an ecommerce site you realize that there are loads of items that need to be checked, cross-checked, and tested to ensure that your customers have a quality user experience. Otherwise, you run the risk of customers encountering broken links, unfinished product page content, or a checkout that's far from user-friendly.

Payment Services 104

Payment Services Merchant Services eCommerce Payments 104

Kibo

JUNE 8, 2021

adidas Group’s Marco Fazio and Charmaine Amsler (Senior Manager and Associated Manager of Conversion Optimization respectively) spoke at Contentsquare’s latest CX Circle event on the importance of leveraging AI and data science for ecommerce brands. Right Experience, Right Customer, Right Time. Reebok’s Key Takeaways.

X-cart 62

X-cart Conversion Optimization Demo Recommendation 62

Inflow Insights

NOVEMBER 18, 2019

These are the 5 eCommerce A/B testing mistakes to avoid (beyond just setting up your analytics goals) that we commonly see while helping our clients with their conversion optimization. #1. Custom Code vs. Test Design Editors. Custom code is required to have it work well and consistently across browser types and versions.

eCommerce 123

eCommerce Toys Conversion Optimization Recommendation 123

Ecommerce Platforms

MAY 2, 2019

Justuno is an advanced marketing solution that offers state-of-the-art intelligence on your customer's conversion journeys. This conversion optimization suite gives you all the resources you need to personalize every step of a client's journey, from awareness through to purchase. Access to strategic recommendations.

Shipping Costs 91

Shipping Costs eCommerce Platforms Omnichannel Recommendation 91

Ecommerce Platforms

MAY 2, 2019

Justuno is an advanced marketing solution that offers state-of-the-art intelligence on your customer's conversion journeys. This conversion optimization suite gives you all the resources you need to personalize every step of a client's journey, from awareness through to purchase. Access to strategic recommendations.

Shipping Costs 80

Shipping Costs eCommerce Platforms Omnichannel Recommendation 80

SellBrite

FEBRUARY 26, 2017

You can even go so far as to build a test to see how interested prospective customers are in your business and products. “To There are hundreds of case studies, blog posts, and podcasts you can subscribe to that will provide you with the stories, tips, and motivation you need to get moving on your own business idea.

eCommerce 141

eCommerce Multi-channel Payments Channel 141

Ecommerce Platforms

MARCH 8, 2023

The list-building component of the suite is focused on conversion optimization, designed to attract as many potential subscribers to your email list as possible. It is based on studies that reveal that a web visitor’s eyes follow an F-shape. And the best part, they’re all designed with conversion in mind.

Drop Ship 104

Drop Ship Shipping Costs Article Webinar 104

Demac Media

SEPTEMBER 15, 2017

Andy Crestodina, strategic director of Orbit Media, recommends you, “Limit the number of menu items to seven.”. The problem with this approach is that drop-down menus are almost always annoying and studies show that drop-down menus “encourage visitors to skip important pages.”. You can also attract new customers. Android Pay.

eCommerce 44

eCommerce Shopify Mobile Payment Services 44

Kissmetrics

MARCH 12, 2018

Brands have used tried and true tactics like free shipping, free returns, lightning deals and flash sales to get more customers to convert. But even with those promotions it can be difficult to convince customers to spend with you as opposed to a competitor. Shipping has always been a big deciding factor for customers.

eCommerce 185

eCommerce Shipping Costs Payment Services Conversion Optimization 185

BigCommerce

JUNE 5, 2018

Your owned online site experience is your one chance to prove your brand value to your customers. And to give those customers a reason to keep buying from your ecommerce website channel, and not from your Amazon channel (where you lose out on brand equity and customer lifetime value). Best Customer Experience Design.

eCommerce 420

eCommerce BigCommerce Beauty and Health Customer Experience 420

Kissmetrics

JANUARY 15, 2021

Getting more visitors should help you convert more people into customers too. There’s more that goes into conversion optimization than just getting traffic, like making sure you have a clear lead capture form, a sales page, and descriptive product pages. You need to focus on what your target customers want.

SEO 363

SEO Social Media Article Blog 363