365 Retail

JULY 5, 2022

Rising inflation is a concern for retailers across the globe. Customers are becoming more vigilant about spending money. Equally, retailers are faced with increased cost prices. How can brands capture customer loyalty at this turbulent time? Achille Traore, CEO, White Label Loyalty. Offer more value.

Customer Loyalty 70

Customer Loyalty Customer Retail Banking 70

365 Retail

JUNE 6, 2022

For retailers, customer loyalty is perhaps their number-one priority. It helps to secure long-term sales and word-of-mouth promotion: nearly 9 in 10 loyal customers will recommend a brand to friends and family, while almost half would continue to purchase even after a poor experience. . Moving to the metaverse.

Customer Loyalty 80

Customer Loyalty Customer Games Multichannel 80

Retail TouchPoints

DECEMBER 15, 2022

million rewards loyalty members via more than 1 billion marketing messages in 2022. The automated personalization of its digital experience supported growth through: 13 million customer profiles in the Genie Customer Data Cloud; 150 profile attributes; and. 6 billion engagements captured.

Arts 261

Arts Mobile Customer Loyalty Customer Data 261

lateshipment

APRIL 2, 2021

Let’s not waste any more time and dive right into the eCommerce trends for 2021 and how they can help you improve your online business in terms of sales, CX, and customer loyalty – to thrive in 2021! . Stellar customer support = enhanced overall shopping experience. eCommerce is growing (higher, further, faster).

Customer Loyalty 130

Customer Loyalty eCommerce Customer Shipping Costs 130

Retail TouchPoints

JULY 10, 2023

The world of retail is getting ready for its iPhone moment using breakthrough generative AI technology. Startups including Fashable and Verneek are generating unique use cases of generative AI for retail. Global ecommerce sales, representing 22% of all retail sales, could increase to $5.4 trillion in 2026, from $3.3

Merchant Services 273

Merchant Services Shipping Costs Retail Social Media 273

Retail TouchPoints

MARCH 20, 2024

For the retail sector specifically, it combines shopping, marketing and customer service to allow consumers to make purchases, ask questions, set up returns, give feedback, and much more — all from the comfort of their favorite online platforms, like WhatsApp and Instagram. what they purchased last time), and pattern recognition (i.e.

Small Business Retail 245

Small Business Retail Recommendation Consumer Customer Data 245

RTP blog

MARCH 5, 2018

By Rick Gretsch, Accelerated Concepts, a Digi International company In our recent study “The Cost of Downtime: Beyond the Bottom Line,” 72% of midsized retailers lose sales during network downtime. The study also finds downtime severely impacts customer loyalty, employee productivity and overall business operations.

Technology 150

Technology Retail Operations POS 150

Korona

OCTOBER 12, 2022

Building customer loyalty requires a strong relationship based on trust. So how can liquor stores build customer loyalty to increase their sales? Building customer loyalty with in-store promotions. Mobile marketing strategies to grow consumer loyalty. Table of contents. Wine tastings.

Customer Loyalty 52

Customer Loyalty Customer POS Social Media 52

Korona

OCTOBER 12, 2022

Building customer loyalty requires a strong relationship based on trust. So how can liquor stores build customer loyalty to increase their sales? Building customer loyalty with in-store promotions. Mobile marketing strategies to grow consumer loyalty. Table of contents. Wine tastings.

Customer Loyalty 52

Customer Loyalty Customer POS Social Media 52

Retail TouchPoints

FEBRUARY 28, 2023

Whether they’re choosing lower-cost private-label items at the grocery store, cutting back on discretionary apparel purchases or spending less on electronics, persistent price increases are top-of-mind for shoppers across all retail sectors. Seizing the Moment That opportunity lies in the retail loyalty program.

Retail 261

Retail Books Consumer Social Media 261

Retail TouchPoints

NOVEMBER 14, 2022

Retailers today are faced with mounting pressure to maximize their bottom lines while maintaining cost expectations for consumers. But amid volatile market changes, ever-evolving customer expectations and increased competition online, this is increasingly challenging to realize. Enter artificial intelligence (AI). billion in 2028.

Customer Loyalty 326

Customer Loyalty Operations Improvements Customer Experience 326

Retail TouchPoints

JANUARY 24, 2024

As 2024 unfolds, the B2B ecommerce sector is undergoing significant transformation driven by technological advancements and shifting buyer behaviors. Here we’ll take a look at these trending technologies and how they will shape B2B businesses’ ability to deliver a frictionless experience with their digitally native buyers.

B2B 227

B2B eCommerce BigCommerce Omnichannel 227

RETAIL MANAGEMENT SOFTWARE

FEBRUARY 20, 2023

The retail industry is continuously evolving and adapting to new technologies and trends. One of the latest developments in this sector is the use of ChatGPT and other innovative technologies such as AI (artificial intelligence), AR (augmented reality), and VR (virtual reality) to create seamless omnichannel shopping experiences.

Customer Experience 98

Customer Experience Retail Customer eCommerce 98

Retail TouchPoints

AUGUST 11, 2021

Over the last year, retailers have endured a range of unprecedented challenges. As the global economy re-emerges from the pandemic, retailers must continue to remain vigilant and proactive to protect cardholder information and meet PCI DSS compliance. Employees are an organization’s first line of defense to protect customer data.

Payment Services 264

Payment Services Retail Electronics Information 264

Retail TouchPoints

MARCH 9, 2022

Disruptions to the supply chain, shifts in customer behavior, and even unexpected weather events are impacting retail sales across ecommerce and brick-and-mortar — changing where, when, how and why customers purchase. The rest are at risk of losing customer loyalty, brand affinity and revenue.

Retail 297

Retail Customer Data Customer Experience Social Media 297

Wiser

AUGUST 28, 2023

A well-curated retail assortment bridges the gap between customer preferences and demand for the products offered, ensuring that each item in your inventory adds value to the customer and your business. Understand the demographics, psychographics, and buying behavior of your potential customers.

Retail 146

Retail Fashion Information Customer Data 146

Retail TouchPoints

MARCH 3, 2023

Today’s retail environment is challenging — whether it is price pressure from discounters, market disruption from online players, increased price transparency for shoppers or changing macroeconomics. Retailers must create experiences that are unique to their brand and tailored to individual customers based on their behavior, needs and habits.

Consumer 232

Consumer Customer Loyalty Customer Experience Recommendation 232

RETAIL MANAGEMENT SOFTWARE

NOVEMBER 7, 2023

In the rapidly evolving world of retail and consumer packaged goods (CPG), staying ahead of the competition is a constant challenge. Enter Artificial Intelligence (AI), a game-changing technology that is revolutionizing the way businesses approach marketing in these industries.

Marketing 95

Marketing Retail Customer Loyalty Games 95

UpSellIt

JULY 13, 2023

In today’s competitive landscape, embracing an omnichannel retail strategy has become essential for businesses to thrive. By seamlessly integrating multiple channels, retailers can provide a cohesive and personalized shopping experience for their customers. What is Omnichannel Retailing?

Omnichannel 101

Omnichannel Multichannel Payment Services Retail 101

Retail TouchPoints

JANUARY 11, 2023

The beauty of the retail industry today is the number of options for brands to connect with customers. Brands once had the challenge of getting customers to walk through their large store doors, supplying products they wanted to purchase and hoping they would return, but everything was limited to that in-store traffic.

Social Media 267

Social Media Multi-channel Customer Loyalty Shopify 267

Optimizely

JULY 18, 2019

CHICAGO, July 18, 2019 — At the Zendesk Showcase today Zaius introduced Zaius for Service , a new product tailored for online retail service teams to gain full visibility of a customer’s information, behaviors, and needs. During today’s event, Zaius will share the Service-led Retail story on stage at 2pm.

Retail 150

Retail Multichannel Customer Loyalty Recommendation 150

RTP blog

NOVEMBER 19, 2018

And we all know that when experiences cut the friction out of the shopping equation, customers are more likely to come back for more. Retailers are continuing to push the limits when it comes to technology, but they must also elevate the moments that matter the most in a shopper’s journey. Click here.

Retail 150

Retail Customer Data Operations Customer Loyalty 150

Retail TouchPoints

FEBRUARY 26, 2024

Ideally, this data should be productively used to create better, more personal experiences for consumers. Companies benefit equally from the responsible use of data, in the form of greater customer loyalty or better engagement with information their customers actually care about. The tide is turning.

Improvements 304

Improvements Payment Services Consumer Banking 304

Retail TouchPoints

FEBRUARY 18, 2021

Retailers such as Best Buy and Apple were two of the first to implement the model at scale, showing the value for businesses outside of luxury and specialty retail. Appointments allow you to keep the lights on and effectively schedule staff,” said John Federman, CEO of JRNI in an interview with Retail TouchPoints. “It

Retail 285

Retail Beauty and Health Books Omnichannel 285

Dynamic Action

FEBRUARY 23, 2024

Summary Despite its importance, putting the customer at the center of retail decisions remains a challenging task. A lack of customer-centricity can lead to decreased loyalty, higher churn, pricing issues, and overall profitability struggles. Is Every Customer Profitable?

Customer 62

Customer Retail Webinar Customer Loyalty 62

365 Retail

MAY 1, 2024

Online retail has exploded in recent years, attracting millions of enterprising individuals from around the globe. If you’re one of them, you need a robust ecommerce information technology (IT) support to keep your online business going. Store and Customer Data Protection Cyber threats are lurking at every corner online.

Merchant Services 52

Merchant Services Payment Services Online Retail eCommerce 52

UpSellIt

FEBRUARY 26, 2024

Upsellit is a leading conversion optimization partner and we help brands collect new-to-file leads, recover lost sales and boost customer loyalty. Patented Exit Detect Technology Upsellit’s patented abandonment technology targets shoppers with a 90%+ likelihood of abandonment, fortified by robust Anti-Falsing safeguards.

Customer Loyalty 108

Customer Loyalty Conversion Optimization Shopping Carts Technology 108

365 Retail

JUNE 7, 2023

Amperity , the leading enterprise customer data platform (CDP) for consumer brands, has announced Forever 21 has selected Amperity to ‘maximise the value’ of its omnichannel customer data. With Amperity, Forever 21 will be able to provide more relevant, personalised customer experiences.

Customer Experience 70

Customer Experience Customer Customer Data Customer Loyalty 70

RetailMinded

DECEMBER 21, 2022

By Nicole Leinbach, Founder of Retail Minded. It’s no secret that inflation and supply will continue to impact retailers and consumers alike, but what else can retail decision makers anticipate and more so, how can they best prepare for a productive and profitable year ahead? Agility Will Determine Who Gets Ahead in Retail. .

Retail 52

Retail Merchant Services Marketing Supplies 52

iVend

MAY 11, 2022

When it comes to a retail strategy to boost business, promotions are a sure-fire winner. Promotions offer customers extra value – essentially either in the form of a lower price, or by getting more goods for the same price. . iVend POS iVend’s Retailer POS includes a sophisticated promotions engine.

Retail 52

Retail POS Technology Customer Data 52

Korona

MARCH 7, 2023

Gift cards can be a powerful marketing and sales tool for retailers. And when you combine them with point of sale (POS) technology, their potential is even greater. But there’s more to gift cards than just being a convenient way for customers to buy gifts. That’s what this guide is all about.

POS 52

POS Gifts Payment Services Merchant Services 52

365 Retail

DECEMBER 2, 2022

The financial technology or FinTech industry has made a huge impact on the world in recent years. Applying technology to financial services such as banking apps, investing platforms and credit services has helped make finance more accessible to millions of people all over the world. Improving Customer Experience.

Payment Services 52

Payment Services Financial Services Retail Banking 52

Optimizely

OCTOBER 23, 2019

Marketers who use loyalty programs to create happy and loyal customers need to be able to integrate these programs into their customer data and marketing campaigns on a regular basis. For the consumer, a great customer experience is one that makes them feel valued and rewarded. E-Commerce Marketing Specialist.

Customer Loyalty 30

Customer Loyalty Customer eCommerce Marketing eCommerce 30

Retalon

FEBRUARY 15, 2024

In the fiercely competitive retail landscape, the strategic use of retail analytics insights stands as a beacon for businesses aiming to surge ahead. Retail analytics insights have morphed into a critical tool for decision-makers, striving to foster growth and customer loyalty.

Retail 41

Retail Operations Information Customer Loyalty 41

Retalon

FEBRUARY 14, 2024

The essence of retail analytics insights cannot be understated. It is the backbone shaping the future of retail enterprises. Through the critical lens of data analysis, businesses are steering towards a more informed and strategic approach. Retail analytics insights play a pivotal role in strategic decision-making.

Retail 41

Retail Operations Management Improvements 41

Retail TouchPoints

FEBRUARY 2, 2021

The need for stronger, more agile supply chains was made clear during the coronavirus pandemic, after the shortages that defined its early days as many manufacturers and retailers were forced to shut down operations. The survey found that: 68% of retailers believe shoppers wanted items made in the U.S.,

Supplies 159

Supplies Webinar Hobbies Customer Data 159

Retail TouchPoints

SEPTEMBER 17, 2020

Today’s retail CMO is responsible for the entire customer experience — not just branding and messaging. With this accountability comes the need to think deeply about how all customer touch points connect to deliver an agile, profitable and personal experience that resonates with each and every customer. Let’s take a look.

eCommerce 186

eCommerce Mobile Channel Customer Loyalty 186