Retail TouchPoints

AUGUST 10, 2022

Thankfully, as retailers have shifted to more digital strategies, the hardware and software tools to protect equipment have evolved to keep pace. Prevention and visibility are essential factors in achieving the always-on power retailers demand, especially with many retailers pushing data to distributed infrastructure at multiple locations.

Small Business Retail 288

Small Business Retail Retail Telecommunications Events 288

Ecommerce Platforms

MARCH 8, 2023

Live chat software has quickly become an essential tool for ecommerce businesses. In today's digital world, customers expect fast, convenient, and streamlined support. To keep up with customer demands, ecommerce stores must offer efficient service options. What are The Best Live Chat Software for Ecommerce Platforms?

Live Chat 104

Live Chat eCommerce Shipping Costs Payment Services 104

Ecommerce Platforms

MARCH 4, 2023

Live chat software has quickly become an essential tool for ecommerce businesses. In today's digital world, customers expect fast, convenient, and streamlined support. To keep up with customer demands, ecommerce stores must offer efficient service options. What are The Best Live Chat Software for Ecommerce Platforms?

Live Chat 104

Live Chat eCommerce Shipping Costs Payment Services 104

Retail TouchPoints

AUGUST 12, 2022

These are synced with the software provider’s AI-powered VeriScan Online Enterprise technology to accurately and quickly authenticate government-issued documents while also gathering important consumer data. Additionally, VeriScan software’s data harvesting collects, separates and classifies customer information.

Document 231

Document Customer Data Technology Operations 231

MagentoBrain

MARCH 30, 2023

Technology has been advancing at a rapid pace, and software development is one of the most lucrative fields in the tech industry. With the increasing reliance on technology in our daily lives, software businesses have become a viable and lucrative option for entrepreneurs.

Payments 59

Payments eCommerce Platforms eCommerce Subscription 59

Retail TouchPoints

JULY 28, 2022

Retailers can license AR software to build their own virtual try-on features. Other technology providers offer solutions that design some or all of a virtual try?on Virtual try-on technology introduces important privacy obligations. Keep customer data safe. on experience. What to Look Out For.

Retail 261

Retail Customer Data Information Consumer 261

Groove

APRIL 16, 2024

Salesforce Commerce Cloud also offers a deep integration with Salesforce's customer relationship management (CRM) platform. This allows eCommerce store owners to unify customer data, insights, and interactions across sales, marketing, and customer service channels.

BigCommerce 364

BigCommerce Magento Multi-channel Shopify 364

RTP blog

MARCH 5, 2018

The study also finds downtime severely impacts customer loyalty, employee productivity and overall business operations. Key to the technology backbone and backend ecosystem are routers and other networking equipment, not the most glamorous part of retail but indispensable nonetheless. Remote Management.

Technology 150

Technology Retail Operations POS 150

Retail TouchPoints

JUNE 16, 2022

The Home Depot will roll out more than 125,000 new hdPhones to associates in order to improve both the worker and customer experience at its stores. The devices, which are being introduced in collaboration with Zebra Technologies , HPE and Aruba , will enable faster communications among staff.

Mobile 279

Mobile Demo Improvements Customer Experience 279

Retail TouchPoints

JUNE 22, 2020

According to the recent PwC Consumer Intelligence Series survey of more than 5,000 consumers, 83% want more control over their data. With CCPA requirements born out of a need for trust and data security, retailers will need pervasive policies and integrated technologies to ensure both for the consumers that hold the fate of their bottom line.

eCommerce 191

eCommerce Retail Technology Customer Data 191

Retail TouchPoints

NOVEMBER 14, 2022

By applying machine learning to your contact center, you can provide better support to your customers and resolve issues faster so they can get assistance when they need it most. . AI technology can help streamline internal processes and boost employee productivity by automating routine tasks and eliminating human errors. Operations.

Customer Loyalty 344

Customer Loyalty Operations Improvements Customer Experience 344

Retail TouchPoints

JUNE 29, 2022

Advancements in security technology have helped retail businesses across the world better protect their physical property, valuable products, data and information, and their employees. Keep the following ideas in mind when implementing camera products and software. Maximize the Visibility and Power of Your Security Cameras.

Small Business Retail 264

Small Business Retail Payment Services Retail POS 264

Retail TouchPoints

AUGUST 2, 2021

With the 2021 holiday shopping season a few months away, it’s clear retailers need to find new and exciting ways to attract shoppers and create an impactful experience that keeps customers engaged. The Rise of Sizing Technology. Large brands such as Dickies have recently started embracing this type of technology.

Retail 317

Retail Technology Recommendation Information 317

Retail TouchPoints

APRIL 23, 2021

Therefore, running a retail business in America requires a lot of effort and efficient technology for operation management. A customer setting foot in a retail outlet expects immediate and impeccable service, similar to the one received through an online purchase. Refined Customer Service and Retention. billion by 2024.

Retail 233

Retail Operations Customer Retention Order Fulfillment 233

RETAIL MANAGEMENT SOFTWARE

FEBRUARY 20, 2023

The retail industry is continuously evolving and adapting to new technologies and trends. One of the latest developments in this sector is the use of ChatGPT and other innovative technologies such as AI (artificial intelligence), AR (augmented reality), and VR (virtual reality) to create seamless omnichannel shopping experiences.

Customer Experience 98

Customer Experience Retail Customer eCommerce 98

Retail TouchPoints

JULY 10, 2023

The world of retail is getting ready for its iPhone moment using breakthrough generative AI technology. For example, a retailer looking to use the technology for generating descriptions in ecommerce product catalogs would train the model on relevant product information and metatags specific to its brand and items they sell.

Merchant Services 278

Merchant Services Shipping Costs Retail Social Media 278

Retail TouchPoints

AUGUST 1, 2023

The costs tied to ecommerce – from technology and app development to fast, free shipping and returns – can be daunting and may be exacerbating profitability challenges. The Customer at the Center Using predictive analytics for decision-making is one strategy merchants can adopt to enhance profitability.

Retail 246

Retail Shipping Costs eCommerce Consumer 246

Retail TouchPoints

FEBRUARY 4, 2021

Most retailers are keenly aware that the credit card and customer data on their networks is a prime target for hackers, and so they barricade access points to their websites and ecommerce systems to ward off intrusion. But their cybersecurity teams pay much less attention to the sprawling network of vendors in the supply chain.

Supplies 299

Supplies Payment Services Payments Document 299

Optimizely

AUGUST 16, 2018

But knowing it’s important and actually being able to utilize data are very different things. Unfortunately, complete and accurate customer data has been shockingly difficult to get your hands on in B2C marketing. But what if you could eliminate the gap between data and marketing execution? Own your customer data.

B2C 210

B2C Customer Data Omnichannel Point of Sale 210

RETAIL MANAGEMENT SOFTWARE

JANUARY 16, 2024

As we step into 2024, the retail sector is undergoing significant transformations in technology, supply chain dynamics, and consumer behavior. Immersive Shopping Experiences: In 2024, retailers are focusing on creating immersive and interactive shopping experiences for customers.

Payment Services 98

Payment Services Retail Supplies Omnichannel 98

Retail TouchPoints

JUNE 11, 2021

Retailers must look for the right technology that will streamline their operations and improve the customer experience, which can ultimately increase brand loyalty and revenue. Providing Various Payments Technologies. These options provide both safety and convenience for shoppers and retailers alike.

Payment Services 204

Payment Services Payments Retail Sporting Goods 204

RETAIL MANAGEMENT SOFTWARE

APRIL 24, 2023

Retailers are leveraging data analytics and customer insights to offer personalized and customized loyalty programs that cater to individual preferences and behaviors. By offering personalized experiences, retailers can deepen customer engagement and loyalty, leading to increased repeat business and brand advocacy.

Customer Loyalty 84

Customer Loyalty Customer Retail Customer Retention 84

iVend

OCTOBER 16, 2023

There’s one approach that is proven to work to engage customers, enhance their experience and increase spend – and that’s personalization. iVend helps retailers iVend helps retailers to capture and analyse customer data. Hiring staff is a real issue, especially in the holiday season – can POS technology help?

POS 98

POS Payment Services Payments Omnichannel 98

RTP blog

MAY 22, 2019

and Alibaba in China), and has further been prompted by Walmart’s continued investments in AI, robotics and VR, among other technologies. In the latest example, this week Lowe’s brought talent and technology under its own wing to mesh with existing operations, acquiring a retail analytics platform (and team members) from Boomerang Commerce.

Retail 150

Retail Technology Travel Books 150

Retail TouchPoints

FEBRUARY 2, 2022

In fact, there’s no reason you should be missing dinner any night of the week to deal with the data dilemma when it comes to pricing. In my experience, the data is what keeps retailers from making the big jump to new pricing technologies and strategies. Begin with what you have and build a plan to fill in the gaps.

Retail 240

Retail Recommendation Outdoor Customer Data 240

RETAIL MANAGEMENT SOFTWARE

NOVEMBER 7, 2023

Enter Artificial Intelligence (AI), a game-changing technology that is revolutionizing the way businesses approach marketing in these industries. AI is reshaping the business world as today’s future-ready retailers and consumer goods manufacturers leverage technology to streamline operations and connect more closely with consumers.

Marketing 95

Marketing Retail Customer Loyalty Games 95

RetailMinded

AUGUST 24, 2023

As businesses continually evolve to meet customer expectations, they rely on technology to stay afloat. Whether it’s to ensure timely delivery of products or create a more personalized shopping experience, technology’s role is undeniable. In recent years, the retail industry has experienced a sea of transformation.

Retail 97

Retail eCommerce eCommerce Platforms Customer Experience 97

Groove

SEPTEMBER 26, 2018

The growth and development of today’s technologies has changed the way businesses operate. That’s why we’ve partnered with HubSpot, a company that’s software and benefits provide you with what you need to succeed. This methodology will allow you to grow your business while simultaneously adapting to constant customer changes.

Live Chat 244

Live Chat SEO Information Blog 244

365 Retail

JANUARY 18, 2024

SMG’s proprietary software product Plan-Apps – where £1M of media spend is already planned every day – will be embedded into Asda’s technology stack enabling a smooth end-to-end planning, management, and measurement cycle for campaigns. Image Credit: Asda With 19.7M More to come on this in the next few months!”

Retail 65

Retail Omnichannel Technology Customer Data 65

365 Retail

JULY 13, 2022

IoT is the network of physical objects or “things” embedded with electronics, software, sensors, and network connectivity that enables them to collect and exchange data. By carefully observing how customers respond to product placement, advertising, and store setups, retailers can make changes to appeal to their target customers.

Retail 95

Retail Technology Electronics B2B 95

Retail TouchPoints

JANUARY 26, 2022

But over the years, fraud has become a more organized effort, with large groups acquiring payment credentials and customer data and targeting physical goods sold online to make real money. This is the process of evaluating data to determine if an individual behind a transaction is who they say they are.

Merchant Services 272

Merchant Services Payment Services Payments Shipping Costs 272

RTP blog

OCTOBER 18, 2019

By Ally Azzarelli, GSP Retail As the retail landscape continues to evolve, finding innovative ways to enhance the customer experience is key. Frictionless or cashierless shopping helps customers save time while allowing retailers to gather detailed customer data and boost revenue.

Retail 150

Retail Payment Services Payments Mobile 150

Retail TouchPoints

AUGUST 16, 2022

It is no secret that merchants must customize their personalization strategies to succeed. On-site behavior creates a rich customer data profile while allowing the merchant to maintain high customer privacy standards. Zohar Gilad is an experienced technology entrepreneur and executive.

eCommerce 255

eCommerce Consumer Merchant Services Recommendation 255

Retail TouchPoints

JANUARY 11, 2023

Not to mention that Shopify has many other technology partners that can help brands of all sizes connect their channels and therefore, all of their customer data — improving the entire lifecycle for the customer.

Social Media 276

Social Media Multi-channel Customer Loyalty Shopify 276

RTP blog

DECEMBER 23, 2019

For retailers, this has meant investing in cloud-based technologies and finding new ways to connect with their customers and expand their digital footprint. It gives retailers the ability to make operational adjustments in real time, ensuring that customers are not being left on hold but instead receiving the support they need.

Payment Services 195

Payment Services eCommerce Payments Mobile 195

365 Retail

FEBRUARY 1, 2024

In this article, we’ll dive into the main benefits PoS systems can bring and must-have features you should incorporate into your custom PoS software. Essential features for your custom PoS Custom PoS software is capable of dealing with a wide range of business operations while enhancing customer engagement.

POS 52

POS Merchant Services Payment Services Customer 52

UpSellIt

JULY 13, 2023

Data and Insights: Omnichannel retailing leverages customer data and insights to deliver personalized experiences, whereas multichannel retailing tends to analyze separately. Customers should be able to transition effortlessly from one channel to another without losing any information or encountering friction.

Omnichannel 101

Omnichannel Multichannel Payment Services Retail 101