Algopix

OCTOBER 27, 2023

The eCommerce landscape has been evolving at a rapid pace over the past few years, driven by advances in technology, changing consumer behaviors, and the global impact of events. AR technologies will provide an immersive and interactive shopping experience, allowing customers to visualize products in their real-world environment.

eCommerce 118

eCommerce Payment Services Cryptocurrencies Shipping Costs 118

Retail TouchPoints

JANUARY 30, 2024

Gen AI, with its vast potential for enhancing efficiency and personalizing customer experiences, also comes with ethical considerations. An AI committee can actively oversee the ethical deployment of AI in areas like personalized shopping experiences and customer data usage.

Retail 326

Retail Customer Experience Technology Customer Data 326

Retail TouchPoints

APRIL 1, 2024

Gone are the days of merely transactional interactions — customers now crave meaningful connections and personalized conversations, and providing these will set your brand apart. This focus on CX isn’t just a passing trend but rather a fundamental shift in consumer behavior.

Retail 296

Retail Customer Experience Customer Retention Technology 296

365 Retail

MARCH 10, 2024

If you want to launch an e-commerce business or just plan to stay competitive, it’s essential to be aware of the trends that redefine the industry landscape. Let’s explore the paramount e-commerce trends of 2024. Let’s dive deeper into each trend and understand its essence.

eCommerce 52

eCommerce Payment Services Payments eCommerce Marketing 52

Retail TouchPoints

MARCH 20, 2024

In addition, conversational commerce uses AI, Natural Language Processing (NLP), and machine learning (ML) technologies to collect first-party data from consumers. This data gives marketing teams actionable insights to better understand and predict customers’ needs and behavior, therefore increasing customer satisfaction.

Small Business Retail 250

Small Business Retail Recommendation Consumer Customer Data 250

lateshipment

JANUARY 17, 2023

The main reason is due to the fact that customer experience (CX) much like e-commerce is an ever-changing area and you need to keep yourself updated with new trends in the field to thrive and enjoy success. Before we get started with the CX trends you must be aware of/ implement in 2023, let’s revisit things a little. .

eCommerce 130

eCommerce Merchant Services Omnichannel Customer Experience 130

iVend

OCTOBER 10, 2023

Read how our technology gives retailers the gift of growth. We take a look at the RIS predictions and how you can use retail technology to implement actions based on them – positioning yourself to receive the gift of business growth and increased profits this holiday season.

Technology 98

Technology POS Retail Gifts 98

Retail TouchPoints

APRIL 17, 2024

While this poses a challenge, it’s also an opportunity to embrace cutting-edge technologies that provide deeper insights without compromising user privacy. It’s not merely about substituting cookie-based tracking with another data-centric method.

Social Media 283

Social Media B2C B2B Customer Data 283

RTP blog

NOVEMBER 11, 2019

By Garry Church, Inmar Retailer buying decisions on technology are all too often influenced by the latest trends and reflect the “flavor of the month.” The customers who spend their hard-earned income with them should be a retailer’s North Star when assessing retail technology options.

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Technology Retail POS PayPal 150

RETAIL MANAGEMENT SOFTWARE

APRIL 24, 2023

However, navigating the ever-changing trends and challenges associated with loyalty programs can be difficult. In this blog, we’ll explore the latest trends and challenges related to executing customer loyalty programs in the retail industry and provide insights on how retailers can manage them to drive business growth.

Customer Loyalty 84

Customer Loyalty Customer Retail Customer Retention 84

365 Retail

JULY 13, 2022

Here are 5 trends that will dominate the retail industry in 2022, as a result of IoT. Customer satisfaction tracking. By carefully observing how customers respond to product placement, advertising, and store setups, retailers can make changes to appeal to their target customers. Industry 4.0

Retail 95

Retail Technology Electronics B2B 95

Korona

MARCH 30, 2023

For the past few decades, it’s seemed like every year brings more momentous and impactful technological changes than the next. Faster and more convenient web services, emerging AI tech, augmented reality, and in-depth data processing are just a few of the things that have combined to alter the retail landscape.

Technology 52

Technology Payment Services Small Business Retail POS 52

Retail TouchPoints

FEBRUARY 26, 2024

A Pew Research study reveals a concerning trend: 67% of consumers have little understanding of what companies do with their data, a sentiment echoed by an IAPP study which found that only 29% feel informed about how their data is protected. For many companies, it is not a matter of “if” there is a data breach, but when.

Improvements 308

Improvements Payment Services Consumer Banking 308

RETAIL MANAGEMENT SOFTWARE

AUGUST 18, 2023

To help you navigate this bustling season successfully, we’ve compiled a comprehensive Back to School Retail Guide packed with expert tips, marketing ideas, the latest trends, and insightful predictions. Back to School 2023 Trends and Predictions What can retailers expect this back-to-school 2023 season?

Retail 67

Retail Social Media Consumer Electronics Payments 67

Retail TouchPoints

AUGUST 17, 2023

The latest Consumer Price Index (CPI) data highlights a significant deceleration in inflation, now standing at half of last year’s peak. This moderating trend in inflation is an encouraging development, but it is not without its caveats, particularly within the dynamic and complex terrain of the retail and consumer goods industries.

Consumer 226

Consumer Payment Services Food and Beverages Supplies 226

RTP blog

NOVEMBER 10, 2017

To capitalize on this growing trend, more and more retailers are beginning to leverage beacon technology. Beacons are small and typically unseen devices that use Bluetooth low-energy (BLE) wireless and geofencing technology. Why is beacon technology beneficial? It provides a real-time view of the customer experience.

Customer Experience 150

Customer Experience Technology Customer Mobile 150

lateshipment

APRIL 2, 2021

Every week there’s a new meme trending online – From Bernie Sanders to a ship stuck in the Suez Canal. Now and then there come new trends that shape the industry for the future. However, you must keep in mind that entirely relying on these marketplaces can limit your brand’s growth (as you don’t own the customer data).

Customer Loyalty 130

Customer Loyalty eCommerce Customer Shipping Costs 130

Retail TouchPoints

APRIL 7, 2022

Quality Mart will pilot “virtual drive-thru” technology from the SWIPEBY curbside and pickup platform at five of its North Carolina locations. The craze for curbside pickup accelerated by COVID has hit the convenience store segment.

Fulfillment 228

Fulfillment Customer Data Technology Customer 228

Retail TouchPoints

MAY 3, 2023

The essence and approach of this model and technology can be extrapolated and applied to different industries and technologies. In this case, we used ID-POS data, which bypasses all the challenges of third-party data as an abundant and rich first-party data source. trillion in value.

POS 240

POS Customer Experience Customer Technology 240

RETAIL MANAGEMENT SOFTWARE

MAY 24, 2022

Now, consolidating gains can help retailers focus on the customer experience to improve loyalty and potentially capture new markets. Here are the latest digital marketing trends in the retail industry to help retailers refine their strategy for 2022 and beyond to maximize growth. Examine Your Marketing Technology Stack.

Payment Services 81

Payment Services Small Business Retail Marketing Retail 81

Fabric

MARCH 19, 2024

But truly differentiated shopping experiences require more than mere synchronization; strategies must align, and technologies must integrate seamlessly across the entire tech stack too. The C2 Accelerator also allows organizations to introduce new digital capabilities incrementally, irrespective of their existing technology stack.

X-cart 130

X-cart eCommerce eCommerce Platforms Retail 130

Retail TouchPoints

NOVEMBER 14, 2022

By applying machine learning to your contact center, you can provide better support to your customers and resolve issues faster so they can get assistance when they need it most. . AI technology can help streamline internal processes and boost employee productivity by automating routine tasks and eliminating human errors. Operations.

Customer Loyalty 331

Customer Loyalty Operations Improvements Customer Experience 331

UpSellIt

MARCH 13, 2024

Understanding Seasonal Trends Ecommerce operates within the broader context of seasonal cycles, with certain times of the year experiencing heightened consumer spending and engagement. While historical data provides valuable insights, brands must also stay ahead of the curve by predicting upcoming seasonal trends.

Marketing 128

Marketing Gifts Recommendation Clothing 128

Omnisend

MARCH 29, 2021

Experiment with some of today’s fashion ecommerce trends. Others aren’t merely trends, but new approaches that will endure. Read on for the biggest fashion ecommerce trends for this year, some of the best fashion ecommerce sites employing them, and a few foundational tips to get you started. Omnichannel Fashion Ecommerce.

Fashion 148

Fashion eCommerce Omnichannel Clothing 148

BigCommerce

OCTOBER 20, 2017

personalized customer pricing. It sounds complicated –– and in theory it is –– but the technology enabling B2B businesses to get online fast, streamline backend operations and free up employee time to further grow the business is changing the hearts and minds of diehard outbound B2B sellers. LTL shipping. and recurring bulk shipments.

B2B 251

B2B eCommerce Payment Services Multi-channel 251

Retail TouchPoints

AUGUST 1, 2023

The costs tied to ecommerce – from technology and app development to fast, free shipping and returns – can be daunting and may be exacerbating profitability challenges. The Customer at the Center Using predictive analytics for decision-making is one strategy merchants can adopt to enhance profitability.

Retail 244

Retail Shipping Costs eCommerce Consumer 244

Retail TouchPoints

JUNE 9, 2023

From choosing more eco-friendly materials to incorporating energy-saving technologies, these companies have seen the importance of creating better environmental practices and have acted accordingly. Sustainability can be highly data-driven. Luxury retail brands are making sustainability a priority more than ever before.

Supplies 234

Supplies Operations Shipping Costs Customer 234

Omnisend

APRIL 26, 2021

According to the Ecommerce Statistics Report 2020 , the COVID-19 pandemic has played a huge role in accelerating the trend toward shopping online. Read on for the biggest furniture ecommerce trends and tips to help you grow in 2021. In this article, we’re going to check out some of the biggest furniture ecommerce trends for this year.

eCommerce 135

eCommerce Social Media Merchant Services Shopify 135

Wiser

AUGUST 28, 2023

The trick lies in offering the right mix of products that not only intrigue and attract customers, but also stimulate their purchase decisions. Steps to Build a Better Retail Assortment Strategy An efficient and effective assortment is paramount to retaining customers and driving profits.

Retail 146

Retail Fashion Information Customer Data 146

Forrester eCommerce

AUGUST 4, 2023

Despite huge progress in data, analytics, and AI platforms and tools, our data challenges keep stacking up! Data management – which includes data ingestion, […]

Management 195

Management Customer Data Technology Customer 195

Retail TouchPoints

JULY 28, 2023

To predict return rates, you need enough data to see a meaningful trend. Furthermore, if your customers are allowed to return products after 30 days, you need to allow that as a minimum before defining a return rate for a product. The answer to reversing this frustrating trend is early detection of over- or understock.

eCommerce Platforms 210

eCommerce Platforms eCommerce Technology Marketing 210

Retail TouchPoints

JUNE 9, 2023

Located in the center line of the expo hall, between aisles 1100 and 1200, the solution providers and agencies include companies working at the cutting edge of connected commerce, with a strong concentration in the industry’s hottest technology: AI. Another channel gaining traction is live shoppable video, represented by eStreamly.

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Presentation Customer Data Channel Operations 246

Retail TouchPoints

JULY 28, 2020

Numerous industry experts have commented that COVID-19 has accelerated many existing retail trends, most notably consumers’ embrace of digital commerce. The pandemic has increased digital customer interactions, so that trend is likely to be amplified even further.

Webinar 219

Webinar Consumer Marketing Consumer Goods 219

Retail TouchPoints

AUGUST 10, 2022

A disaster avoidance strategy that incorporates integrated power management technology should serve as retailers’ first line of defense against outages stemming from hurricanes and other disasters. Reliable surge protectors and power strips are also important components of a well-rounded strategy to safeguard equipment.

Small Business Retail 275

Small Business Retail Retail Telecommunications Events 275

GetElastic

JANUARY 10, 2018

While most of the focus has been on uses in B2C, B2B companies can use artificial intelligence to sift through customer data to create an “aggregate customer” from among individuals at the same company. Their investments in these technologies will pay off. The B2B market in the US alone is projected to hit $1.2

B2B 141

B2B Multi-channel B2C Customer Experience 141

Forrester eCommerce

JUNE 15, 2022

Fears of recession, tightening financial markets, and market downturns have led to layoffs in technology and cryptocurrency companies and have even impacted the cybersecurity space. These companies have valuable intellectual property and customer data that they must continue to protect during this tumultuous time.

Cryptocurrencies 195

Cryptocurrencies Customer Data Technology Marketing 195

Retail TouchPoints

MAY 31, 2022

With so much activity online at the height of the pandemic — during which many people gladly took to shopping online for convenience and peace of mind — retailers have a windfall of customer data that can be leveraged to deliver better and more engaging shopping experiences. Mobile search optimization.

Mobile 322

Mobile Customer Data Recommendation Fashion 322