Fabric

APRIL 5, 2023

Headless commerce is an architecture in which the front-end presentation layer is decoupled from the back-end commerce functionality, allowing for greater flexibility and customization, as well as richer, more immersive customer experiences by surfacing deep customer insights and leveraging best-in-class e-commerce software.

eCommerce 130

eCommerce Payment Services Technology eCommerce Software 130

ecomdash

NOVEMBER 1, 2018

But beyond just asking questions like “What is IoT,” or “How does IoT work,” it’s time to start diving deeper with “how can IoT improve your ecommerce store?”. From enhancing the customer experience to automating logistics, the IoT has a broad range of applications.

Improvements 68

Improvements eCommerce Social Media Technology 68

ChannelAdvisor

SEPTEMBER 23, 2020

In addition to monitoring your retailer network, it’s important to collaborate on strategies for improving the customer experience. This is a strong example of how e-commerce technology can be used to not only strengthen relationships with retailers, but increase your chances of landing more sales as well.

eCommerce 81

eCommerce eCommerce Technology Multi-channel Consumer 81

Digital Doughnut

OCTOBER 19, 2022

Product information management (PIM) systems have emerged as a must-have for all mid-size and large-size organizations aspiring to optimize their digital commerce operations and improve customer experience.

Customer Experience 52

Customer Experience Operations Improvements Information 52

Digital Doughnut

JANUARY 31, 2024

Since ChatGPT’s viral launch in November 2022 professionals in nearly every field, from the arts to the enterprise, have been discovering creative use cases for this promising new technology.

Arts 98

Arts Technology Improvements eCommerce Technology 98

Kibo

SEPTEMBER 30, 2022

Whether inflation is set to come down or remain high for the foreseeable future, B2B companies should continue to invest in technology that will transform their business, helping them drive success long-term. Why B2B companies should continue to invest in eCommerce technology during an economic downturn.

B2B 71

B2B B2C Multi-channel eCommerce 71

ChannelAdvisor

SEPTEMBER 23, 2020

In addition to monitoring your retailer network, it’s important to collaborate on strategies for improving the customer experience. This is a strong example of how e-commerce technology can be used to not only strengthen relationships with retailers, but increase your chances of landing more sales as well.

eCommerce 40

eCommerce eCommerce Technology Multi-channel Consumer 40

Digital Doughnut

DECEMBER 8, 2022

CRMs or customer relationship management systems not only allows you to manage your customer lifecycle efficiently but also helps in syncing and streamlining the sales and marketing team activities. In this article we will mention 7 ways in which a CRM tool helps in improving the conversion potential of ecommerce sales.

eCommerce 59

eCommerce Marketing Article Improvements 59

GetElastic

OCTOBER 18, 2021

Now that that the dust is settling, we are moving from reactive to a more proactive planning for eCommerce and while there was a rush to pivot online back in 2020, our buyers are now discussing how to improve and or replace what was in place and looking to “ future proof” their eCommerce approach going into 2022.

Multi-channel 78

Multi-channel Channel Shipping Costs Mobile 78

PFS

JUNE 13, 2017

Amazon is not just raising the bar on customer experience; it’s creating a competitive landscape where a digital sales channel is a requirement to survive and thrive. Roll out standard online self-service features quickly to a subset of customers, migrating targeted segments to low-cost digital channels. The key takeaway?

B2B 58

B2B Channel Technology Customer Loyalty 58

Kibo

MARCH 2, 2023

To make the right choice, manufacturers must consider a variety of factors and how their existing systems, processes, and teams will integrate with the new eCommerce technology. In the ever-evolving world of eCommerce, manufacturers are constantly seeking ways to improve their online presence and reach customers more effectively.

Payment Services 62

Payment Services Multi-channel eCommerce Shipping Costs 62

PFS

AUGUST 23, 2017

Assess whether you should team with others to improve and differentiate essential processes. Can you meet customer expectations that are ratcheting up rapidly or does it make sense to collaborate with a provider that can get goods to customers faster and more efficiently? Know thy customer. Examine your core business.

Home Furnishings 56

Home Furnishings Channel Apparel Consumer 56

BigCommerce

APRIL 3, 2018

What both Google and consumers consider a mobile-first experience (i.e. What you should look for in ecommerce technology to make sure you aren’t doing all the legwork here. While not a mobile-first approach, it’s definitely a step closer to giving mobile visitors the custom experience they need. Let’s dive in.

Mobile 419

Mobile SEO Mobile eCommerce eCommerce 419

ROI Revolution

JULY 11, 2019

For example, v irtually any business will say that search is the single biggest value-add on an ecommerce site – and AI can greatly help optimize site search with advanced tactics like natural language processing and machine-learning powered search ranking. Customer Experience. Online Retail. Intelligent merchandising.

Marketing 74

Marketing Customer Experience Clothing Online Retail 74

ROI Revolution

JUNE 27, 2019

The New Retail Imperative: Be A Leader in Ecommerce Technology. The retail imperative, at its core, will always be the same – improving the customer experience. According to Brendan Witcher, Vice President & Principal Analyst at Forrester it’s improving the digital customer experience.

SEO 84

SEO Customer Loyalty Technology Customer Experience 84

Retail TouchPoints

MARCH 20, 2023

Going composable can be a more personalized alternative to all-in-one solutions, but many leaders are scarred by previous replatforming experiences and hesitant to make another big change. Today, advancements in ecommerce technology make going composable both useful and a lot easier than your last replatform. The good news?

Payment Services 242

Payment Services Document Subscription Technology 242

BigCommerce

JANUARY 23, 2018

There are 3 pain points that often forces brands to migrate to new technology – and all of them are signals that you should have done it much, much sooner. Your 3 options when it comes to ecommerce technology. Technical Issues Related to Your Ecommerce Platform. Improved Site Search: Directed and faceted.

Payment Services 362

Payment Services eCommerce BigCommerce eCommerce Platforms 362

Ecommerce Platforms

AUGUST 24, 2020

Userlike is a live chat software specifically designed to integrate with your existing website or eCommerce technology. Customer messaging. Userlike is convenient solution, designed to improve customer communication for support staff, sales agents, managers, and customers alike. What is Userlike?

Live Chat 104

Live Chat Payment Services Improvements Technology 104

Fabric

SEPTEMBER 22, 2023

On the other hand, a microservices-based architecture separates each component of an e-commerce operation, letting retailers adapt and evolve as needed. However, a full-scale replatform to APIs and microservices is risky, and the architecture also introduces greater complexity, costs, and challenges in managing distributed systems.

eCommerce 130

eCommerce Payment Services Merchant Services eCommerce Platforms 130

BigCommerce

JULY 9, 2018

When Astro Gaming was purchased, Skullcandy evaluated its ecommerce strategy and decided that Salesforce Commerce Cloud was no longer the right fit for the size of Skullcandy’s ecommerce business needs. Executive Summary: Moving from Salesforce Commerce Cloud to BigCommerce. Skullcandy Makes a Game-Changing Move.

BigCommerce 158

BigCommerce Games eCommerce Mobile 158

BigCommerce

MAY 4, 2018

In this session, Don Davis, Internet Retailer editor at large, will drill into the increasingly top-heavy nature of the retailers in online commerce in the US, and the reckoning many merchants, including those that sell primarily online, are facing as they must move beyond growth to prove their worth as sustainable, profitable retail enterprises.

Workshop 419

Workshop Presentation Payment Services Merchant Services 419

GetElastic

AUGUST 23, 2021

Then there are companies with B2B use-cases that might be looking to digitally transform their business by moving a traditional selling model online to meet customer demand for online engagement that creates more value and improve margins using eCommerce approaches. QUESTION: I see what your webpage says you are.

eCommerce 148

eCommerce Magento Shopify Technology 148

GetElastic

JANUARY 10, 2018

Following individuals across many touchpoints allows companies to improve their personalization efforts. While most of the focus has been on uses in B2C, B2B companies can use artificial intelligence to sift through customer data to create an “aggregate customer” from among individuals at the same company.

B2B 141

B2B Multi-channel B2C Customer Experience 141

BigCommerce

JUNE 19, 2018

ERPs reduce a business’s risk in uncertain circumstances and are perceived to have a positive impact on organization performance, including the improvement of productivity and profitability. Historically, however, in order to properly organize and orchestrate ERP data flow, customer-facing tool options have been limited.

EDI 315

EDI eCommerce BigCommerce Shipping Costs 315

ChannelAdvisor

OCTOBER 17, 2019

GTINs are at the heart of successfully managing your products across multiple countries and marketplaces, because while SKUs are customized to fit each retailer’s needs, each individual product only ever has one GTIN that’s used by everyone around the world. Make the most of the products you have.

eCommerce 53

eCommerce Shipping Costs Merchant Services Payment Services 53

BigCommerce

OCTOBER 20, 2017

Clarion Safety underwent an 18 month-long project to migrate from a custom-built platform to a SaaS operated one, connecting their SAP ERP to streamline backend operations (a table stake), but also integrating with advanced search tools to improve the on-site experience for B2B buyers accustomed to B2C sites. Bulk Bookstore.

B2B 251

B2B eCommerce Payment Services Multi-channel 251

BigCommerce

AUGUST 8, 2018

Top benefits of AI in ecommerce include: Enhancing products. These improvements touch both on automation and saving time as well as making more money faster thanks to better decisions and a clearer path to success. The data can be used to provide a seamless customer experience across all channels. Making better decisions.

eCommerce 231

eCommerce Payment Services Technology Recommendation 231