Retail TouchPoints

APRIL 10, 2023

Digital transformation isn’t easy for any brand, but for Pandora , with its 40 years of history and more than 6,400 points of sale across 100 countries, that effort is particularly complex. The ultimate goal is to deliver personalized, omnichannel experiences to customers in all of Pandora’s 100 markets.

Jewelry 251

Jewelry Omnichannel Operations Technology 251

Retail TouchPoints

FEBRUARY 21, 2023

5G can also connect mobile point-of-sale (POS) terminals , self-service kiosks, scan-and-go checkouts and other forms of frictionless shopping with ease. Omnichannel solutions that leverage intelligent displays, QR codes and consumer profiles can provide extreme personalization. Tractor Supply Co.

Sporting Goods 254

Sporting Goods Payment Services Retail Supplies 254

365 Retail

OCTOBER 5, 2021

We needed a solution that allowed us to centralise our task management and communications across our entire store estate, to ensure the customer experience and ‘look and feel’ of our stores was both consistent and streamlined. We have better visibility of what’s going on at the point of sale, and communication is much more fluid.

Customer Experience 52

Customer Experience Operations Customer Point of Sale 52

Retail TouchPoints

APRIL 16, 2021

First, they need to reimagine their baseline requirements, and then turn their attention to taking their customer experience to the next level. The Point of Experience (POE) is to replace the Point of Sale (POS) in the future. Re-thinking the in-person experience. The revival of the QR Code.

POS 222

POS Retail Information Customer Loyalty 222

iVend

APRIL 9, 2024

In today’s modern retail stores, the point of sale no longer has to be a fixed counter – it could be anywhere in the store. Associates can resolve customer queries faster, with information literally at their fingertips on the screen. Shoppers are more engaged and have a better customer experience in the store.

POS 52

POS Electronics Payment Services Point of Sale 52

Retail TouchPoints

JULY 21, 2020

Walmart Canada will augment and modernize its supply chain with the construction of two new distribution centers equipped with next-generation automation, and the implementation of new warehouse management systems at DCs to help meet the needs of omnichannel consumers. More than 150 of Walmart Canada’s 408 stores are targeted for renovation.

Supplies 224

Supplies Beauty and Health Payment Services Fulfillment 224

iVend

APRIL 20, 2023

The point of sale is the engine room of every store, where the transactional business of retail takes place. It’s also often the only point at which there is any direct engagement with the shopper. Flexibility – the number of checkouts a store needs may increase – say in holiday season, or during sales. trillion by 2027.

POS 98

POS Mobile Point of Sale Payment Services 98

iVend

MARCH 20, 2024

In today’s modern retail stores, the point of sale no longer has to be a fixed counter – it could be anywhere in the store. Associates can resolve customer queries faster, with information literally at their fingertips on the screen. Shoppers are more engaged and have a better customer experience in the store.

POS 52

POS Mobile Payment Services Point of Sale 52

Retail TouchPoints

JULY 12, 2023

She and Robert Price, EVP of Global Sales and GM of Omnichannel Retail for Felbro, gave a joint presentation about how the companies collaborated to bring a new store concept to market — from render to reality. For example, the store experience does not have a traditional point of sale. Scale for efficiency.

Technology 233

Technology Consumer Omnichannel Point of Sale 233

Retail TouchPoints

APRIL 20, 2022

This technology is useful in cities and states that don’t allow customers to see the product.” As cannabis brands like Cookies and Dr. Greenthumb’s try to up their “retail cred,” they are focusing on omnichannel storytelling and high-touch service. Using Analytics and Customer Data to Localize and Personalize Cannabis Retailing.

Retail 354

Retail Social Media Technology Events 354

RTP blog

APRIL 27, 2018

Staying ahead of market trends and customer behavior is critical for any business to survive and thrive. However, retailers are facing new disruptive realities from three major influences: omnichannel experience, the growing Millennial workforce and innovative technology.

Omnichannel 150

Omnichannel Retail Toys Technology 150

Retail TouchPoints

JULY 25, 2023

We have to be careful with regard to HIPAA regulations, [which protect patients’ health information], in bringing together these two customer journeys that have been somewhat siloed for so many years, but it’s important to talk to the customer as one customer. population within five miles of a Walgreens store.

Payment Services 242

Payment Services Operations Omnichannel Fulfillment 242

Retail TouchPoints

FEBRUARY 22, 2021

While we’ve talked about why it’s important for an in-person experience to be different from a digital one, it can be appropriate to fuse digital and physical experiences in certain instances. For example, think about how consumers have access to a wealth of information at their fingertips online.

Retail 250

Retail Customer Experience Article Technology 250

Ecommerce Platforms

JANUARY 12, 2023

Today’s POS technology has grown increasingly impressive, making it easier to combine inventory management with customer loyalty, barcode scanning and of course, payment processing. After all, a good point of sale system needs to combine a fantastic range of checkout features, with ease of use, and budget-friendly pricing.

POS 104

POS Payment Services lightspeed Shopify 104

Ecommerce Platforms

JANUARY 12, 2023

Today’s POS technology has grown increasingly impressive, making it easier to combine inventory management with customer loyalty, barcode scanning and of course, payment processing. After all, a good point of sale system needs to combine a fantastic range of checkout features, with ease of use, and budget-friendly pricing.

POS 104

POS Payment Services lightspeed Shopify 104

Ecommerce Platforms

MARCH 5, 2023

Shopkeep (now Lightspeed POS) and Shopify also provide access to a range of tools to help business leaders create omnichannel sales strategies, including site builders and ecommerce capabilities. Shopify POS is all-in-one solution for point of sale software and hardware.

POS 104

POS lightspeed Shopify Payment Services 104

Korona

AUGUST 3, 2022

Bridging the gap between offline and online shopping has emerged as one of the first steps to omnichannel success. By integrating your eCommerce and point of sale system, you can extend your website’s existing functionality and attract a broader audience to your brand. Improve the customer shopping experience.

POS 52

POS eCommerce Point of Sale Payment Services 52

Retail TouchPoints

JUNE 28, 2023

For example, in-store kiosks can’t support endless aisle experiences if they aren’t underpinned by real-time inventory visibility and omnichannel order management capabilities. “Do Do retailers have interest in technologies that garner a lot of attention and PR?

Technology 271

Technology Consumer Mobile Operations 271

Optimizely

AUGUST 16, 2018

Your data is likely fragmented across multiple systems, including your ecommerce platform, point-of-sales system, email marketing software, and paid ad platforms. Because of that, you have to ask your IT team for help pulling the numbers, centralizing the data, and running detailed reports on your latest omnichannel campaign.

B2C 210

B2C Customer Data Omnichannel Marketing 210

Wiser

FEBRUARY 23, 2024

This equilibrium is key to ensuring that a brand maintains its premium status without succumbing to the pressures of market-driven price slashing. Understanding the challenges faced by retailers, as well, in synchronizing promos and adjusting to rapid price changes is crucial for building successful omnichannel relationships.

Marketing 78

Marketing Customer Multi-channel Channel 78

Korona

SEPTEMBER 22, 2022

Various industries have embraced the use of cloud POS, making legacy point of sale solutions all but obsolete. Cloud POS trends are booming, with nearly 28% of retailers planning to adopt this technology to shape the future of their sales operations and improve consumer satisfaction. Table of Contents.

POS 52

POS Payment Services Point of Sale Payments 52

iVend

APRIL 14, 2021

The steps to digital transformation Retailers embarking on a digital transformation journey will implement one or more of the following steps: Process transformation – using technology to streamline operational tasks and increase the focus on customer experience.

Retail 98

Retail Point of Sale Technology Operations 98

365 Retail

MARCH 7, 2022

Akeneo , the global leader in product experience management (PXM) and product information management (PIM), announced today that its annual global summit for the PIM and PXM community, Akeneo Unlock , is returning as an in-person event at the Maison de la Mutualité in Paris, on 15 and 16 March, 2022. For more information: [link].

eCommerce 52

eCommerce Workshop Omnichannel Events 52

ESW

SEPTEMBER 29, 2023

To keep up with consumer demand, brands and retailers are facing pressure to implement omnichannel commerce strategies. Why focus on omnichannel? Because customers demand it. Eva Ponce , the director of the MIT Omnichannel Distribution Strategies Lab at the MIT Center for Transportation & Logistics.

Omnichannel 146

Omnichannel Payment Services Merchant Services Multichannel 146

Smile.io

MAY 15, 2024

   Consider these scalability factors when choosing an ecommerce platform: Omnichannel compatibility —As ecommerce stores scale, new sales channels emerge. Shopify Plus and POS are great options for omnichannel commerce.  Omnichannel commerce is a strategy to reach customers across different platforms.

Payment Services 46

Payment Services Merchant Services eCommerce Payments 46

iVend

OCTOBER 16, 2022

They truly are ‘channel blind’ – they engage with a brand, and judge it on their customer experience, whether that is through a large or small screen, on in a retail store. They often just need one more piece of information to finalise that decision. What does this mean for retailers who want to capture these new savvy shoppers?

Technology 91

Technology Retail Mobile Channel 91

iVend

AUGUST 17, 2022

With interest in food provenance and home cooking increasing, they also want information about sourcing and recipes readily available in the aisles. Consumers want live information about product availability. Online/offline retail POS system – having your point of sale out of action rapidly creates queues.

POS 52

POS Payment Services Point of Sale Leisure 52

Retail TouchPoints

JANUARY 26, 2022

Malls had always used technology for things like people counting, but now we’re seeing solutions that allow customers to schedule and map a strategic route through the mall based on real-time information like wait times.

Outdoor 319

Outdoor Events Technology Customer Experience 319

iVend

JANUARY 12, 2020

New York, January 8, 2020 – iVend Retail, an integrated omnichannel platform for retail and hospitality chains by developer CitiXsys, has been named a Top Performer for the third year in a row in the Point of Sale Software (POS) category for the Winter 2020 Customer Success Report published by FeaturedCustomers.

POS 61

POS B2B Point of Sale Retail 61

365 Retail

NOVEMBER 16, 2023

They will also be receptive to shelf-level advertising if it’s done in an informative and entertaining manner. To deliver on these high expectations, physical retailers need to know more about their customers. AI can also be highly powerful in helping retailers ‘join the dots’ and build an omnichannel approach.

Retail 52

Retail Technology Omnichannel Improvements 52

Teamwork Retail

MAY 27, 2020

Omnichannel is a challenging prospect for most retailers, with existing legacy systems and complex order management workflows to fulfill orders across channels. ShippyPro CEO, Francesco Borghi, met with Teamwork Commerce VP of Partnerships, Amber Hovious, to discuss the difficulties of actually fulfilling Omnichannel.

Payment Services 48

Payment Services Omnichannel Fulfillment Webinar 48

Wiser

MAY 14, 2020

We tend to think about visual merchandising in terms of how products are displayed in a store via window displays, mannequins, signage, interactive experiences, etc. That’s certainly true, but with the rise of omnichannel retail , strong visual merchandising must also extend to online channels. Constantly Audit Your Points-of-Sale.

Multi-channel 158

Multi-channel Electronics Point of Sale Presentation 158

iVend

JANUARY 12, 2020

New York, January 8, 2020 – iVend Retail, an integrated omnichannel platform for retail and hospitality chains by developer CitiXsys, has been named a Top Performer for the third year in a row in the Point of Sale Software (POS) category for the Winter 2020 Customer Success Report published by FeaturedCustomers.

POS 52

POS B2B Point of Sale Retail 52

iVend

JANUARY 12, 2020

New York, January 8, 2020 – iVend Retail, an integrated omnichannel platform for retail and hospitality chains by developer CitiXsys, has been named a Top Performer for the third year in a row in the Point of Sale Software (POS) category for the Winter 2020 Customer Success Report published by FeaturedCustomers.

POS 52

POS B2B Point of Sale Retail 52

iVend

JANUARY 12, 2020

New York, January 8, 2020 – iVend Retail, an integrated omnichannel platform for retail and hospitality chains by developer CitiXsys, has been named a Top Performer for the third year in a row in the Point of Sale Software (POS) category for the Winter 2020 Customer Success Report published by FeaturedCustomers.

POS 52

POS B2B Point of Sale Retail 52

Wiser

SEPTEMBER 12, 2022

We tend to think about visual merchandising in terms of how products are displayed in a store via window displays, mannequins, signage, interactive experiences, etc. That’s certainly true, but with the rise of omnichannel retail, strong visual merchandising must also extend to online channels. Constantly Audit Your Points-of-Sale.

Multi-channel 148

Multi-channel Electronics Point of Sale Presentation 148

Fabric

DECEMBER 6, 2023

In the fast-paced world of omnichannel retail, the ability to harmonize inventory across various channels is not just a logistical necessity, but a strategic imperative. Today’s retailers, grappling with the complexities of distributed inventory networks and multifaceted sales channels, require a solution that is both effective and intuitive.

Omnichannel 130

Omnichannel Multi-channel Retail eCommerce Platforms 130