lateshipment

NOVEMBER 26, 2023

This term is coined as “ The one-time shopper dilemma ”, where e-commerce businesses are unable to convert one-time shoppers into repeat customers due to unfavorable customer experiences. 76% of customers say that an unacceptable customer experience would affect their decision to order from the company again.

Shipping Costs 130

Shipping Costs eCommerce Order Fulfillment Shipping 130

Smile.io

MAY 15, 2024

💡 Key takeaways: - Growing a commerce business involves increasing revenue with increased overhead investments. Scaling a commerce business is increasing revenue without a significant increase in operating costs. to retain customers. to retain customers. So, what sets the winning commerce brands apart? 

Payment Services 46

Payment Services Merchant Services eCommerce Payments 46

UpSellIt

FEBRUARY 13, 2019

Customer loyalty is more important than ever. Case in point – Apple, one of the most successful brands in history, has an 87% customer retention rate. Research shows that it is 5 times more cost-effective to convert a returning customer than a new one. So how can ecommerce companies build it successfully?

Customer Loyalty 61

Customer Loyalty Shipping Costs Customer Shipping 61

Smile.io

FEBRUARY 12, 2024

Think of email subscribers as prospective friends of your ecommerce brand and email marketing as the relationship-forming driver.    Email marketing has the potential to foster the customer journey and build rapport like no other marketing endeavor can. Loyalty & Reward Program Insights from Smile.io

eCommerce 79

eCommerce Marketing Customer Loyalty Multi-channel 79

FastSpring

DECEMBER 18, 2020

While we’ve been shopping for items like clothes or shoes online for years, another trend is now emerging—business-to-business (B2B) ecommerce. As of 2019, B2B ecommerce sales globally have surpassed $12 trillion in revenue. What is B2B Ecommerce? Why B2B Ecommerce is on the rise. What Is B2B Ecommerce?

B2B 148

B2B eCommerce Payment Services SEO 148

eCommerceFuel

OCTOBER 1, 2020

Customer loyalty is the key to customer retention, meaning repeat customers for your business. The fundamental goal for an eCommerce shop is to attract customers, and ultimately keep them coming. Adapted from a traditional shop model, an eCommerce customer loyalty program is essential for customer retention.

Customer Loyalty 44

Customer Loyalty eCommerce Customer Shipping Costs 44

Algopix

JANUARY 22, 2024

Building a loyal customer base that consistently returns to make repeat purchases is the foundation of sustainable growth and profitability for any eCommerce business selling on Amazon. With over 200 million customers worldwide, Amazon offers sellers an unparalleled opportunity to tap into a vast pool of potential repeat buyers.

eCommerce 111

eCommerce Shipping Costs Payment Services Social Media 111

Smile.io

APRIL 15, 2024

You can then allow customers to redeem their points for various rewards like discounts, free products, free shipping, or gift cards.  Make sharing your brand a win-win by offering customers points, discounts, or free shipping when they refer friends. Loyalty & Reward Program Insights from Smile.io

Social Media 74

Social Media POS Gifts Events 74

BigCommerce

AUGUST 17, 2018

You’ve probably noticed that there are dozens of SaaS products on the market claiming to ease your transition into ecommerce. We’ll look at how three ecommerce professionals were able to transition from brick-and-mortar to online shopping. Determine your primary customers. Let’s get started.

Payment Services 357

Payment Services Shipping Costs eCommerce Payments 357

Algopix

AUGUST 14, 2023

In the dynamic world of e-commerce, Amazon’s FBA (Fulfillment by Amazon) program has revolutionized the way entrepreneurs do business. With its seamless order fulfillment, customer service, and global reach, FBA has opened up new avenues for aspiring entrepreneurs to start and grow their online businesses.

Books 101

Books eCommerce Arts Webinar 101

RTP blog

JULY 28, 2017

Jake Weatherly, CEO of SheerID Every day, more and more brands are coming to the realization that their web site and e-Commerce experience is an integral part of how they’ll survive and grow in today’s changing retail landscape. Shipping costs are a major detractor for many shoppers. So what can improve the design?

Shipping Costs 150

Shipping Costs eCommerce Payment Services Small Business Retail 150

Retail TouchPoints

AUGUST 10, 2020

The supply chain is often one of the most time-consuming aspects of running a business, especially as retailers who relied on brick-and-mortar sales have had to make the quick switch to e-Commerce-based selling as a result of COVID-19 restrictions. A Focus on Returns.

Supplies 154

Supplies eCommerce Merchant Services Retail 154

Smile.io

FEBRUARY 22, 2024

True customer loyalty is a brand for every ecommerce brand. And it’s earned through the experiences a customer has with your business over time. What makes it more valuable than short-term revenue is that a loyal customer will be your brand advocate, bring in customers, and always choose you over a competitor. 

Customer Loyalty 96

Customer Loyalty Shipping Costs Customer eCommerce 96

ESW

JUNE 1, 2023

ESW Case Study ICONIC US FASHION BRAND. The brand sought to capture existing demand for their products and cultivate direct consumer relationships by leveraging their existing US inventory and website to open a frictionless ecommerce channel for Canadian shoppers.

Fashion 60

Fashion Shipping Costs Merchant Services Omnichannel 60

Retail TouchPoints

NOVEMBER 4, 2021

And just like last year, it looks like consumers will respond by turning to ecommerce. Holiday shopping insights from the Adobe Digital Economy Index predict that ecommerce will become even more ubiquitous, with U.S. online holiday sales anticipated to increase 10% YoY, hitting $207 billion in the period from Nov.

Shipping Costs 264

Shipping Costs Consumer Supplies Merchant Services 264

lateshipment

FEBRUARY 26, 2020

You pick it, pack it, and ship it via an expedited service from your shipping partner. As fate would have it, your shipping carrier fails to inform you of it and John, couldn’t make it to his high-school reunion looking dapper in his swanky , new tux. So much for paying your shipping carrier all those dollars.

Customer Experience 233

Customer Experience Shipping Costs Customer Shipping 233

Smile.io

MARCH 20, 2024

Customers no longer simply appreciate being rewarded for their business—they expect it. Starting an ecommerce store is easier than ever with the rise of ecommerce platforms like Shopify. In a highly saturated market, customers have endless choices of brands to support.

Shipping Costs 78

Shipping Costs Shopify Customer Loyalty Merchant Services 78

lateshipment

AUGUST 13, 2021

In 2020, the holiday season eCommerce sales in the US are projected to be $135 billion. Dropshipping is gaining momentum and slowly becoming a more preferred choice than traditional eCommerce businesses as it helps businesses profit by selling products online without managing inventory on their own. Shipping and taxes.

Shipping Costs 130

Shipping Costs Payment Services Shipping Social Media 130

Smile.io

FEBRUARY 2, 2024

has access to the world’s largest loyalty dataset, with over a decade of data from billions of ecommerce orders.    Smile loyalty programs increase repeat purchase rate , average order value , and decrease purchase frequency. With 10 years as a top ecommerce solution, Smile.io And we can prove it. 

Customer Loyalty 87

Customer Loyalty eCommerce Customer Merchant Services 87

GetElastic

SEPTEMBER 16, 2021

Why a Hybrid Customer Experience is Essential for Today’s Consumer. As it turns out, based on a 2019 study , many customers actually prefer a hybrid experience over one that is entirely online or in-person. In fact, customers that shop using more than one channel have a 30% higher lifetime value than those that only use one.

Customer Experience 139

Customer Experience Customer eCommerce Vend 139

GetElastic

SEPTEMBER 16, 2021

Why a Hybrid Customer Experience is Essential for Today’s Consumer. As it turns out, based on a 2019 study , many customers actually prefer a hybrid experience over one that is entirely online or in-person. In fact, customers that shop using more than one channel have a 30% higher lifetime value than those that only use one.

Customer Experience 139

Customer Experience Customer eCommerce Vend 139

Kissmetrics

JANUARY 17, 2018

The ecommerce customer is a moving target. Customers jump around relentlessly from apps, to messaging platforms, to social sites and websites. How do you woo these “moving targets” into engaging with your ecommerce promotions, opting into your offers, and buying your products? Offer a loyalty program. Image Source.

eCommerce 225

eCommerce Live Chat Shipping Costs Social Media 225

SellBrite

FEBRUARY 27, 2019

Ecommerce brands like Birchbox and Harry’s have found a way to create exceptional product experiences online that transfer over to the real world. Specifically, both use unique, custom-made product packaging design as a tangible representation of what they each stand for.

eCommerce 139

eCommerce Social Media Magazine Subscription 139

lateshipment

MARCH 5, 2021

This person who entered your eCommerce store as a stranger is now a valued customer who’s amped up to try your product. Another day, another satisfied customer? The customer journey consists of two major stages – namely, the pre-purchase stage that we just talked about and the all-important post-purchase stage.

Shipping Costs 130

Shipping Costs Shipping Information Customer 130

Korona

FEBRUARY 9, 2023

Use Product Returns to Your Advantage And Offer Free Shipping Another way to improve your retail store’s performance is to implement lenient return policies. Free shipping leads to more orders. And for the best development of a customer loyalty program, it is important to study the profile of your current customers.

Improvements 98

Improvements Payment Services POS Payments 98

OrderDynamics

APRIL 23, 2019

According to Wikipedia, dropshipping is considered as “a supply chain management method in which the retailer does not keep goods in stock but instead transfers the customer orders and shipment details to either the manufacturer, another retailer, or a wholesaler, who then ships the goods directly to the customer.”

Shipping Costs 61

Shipping Costs eCommerce Merchant Services Retail 61

Smile.io

FEBRUARY 16, 2024

📣 “Loyalty is integral to our business. Ecommerce Manager at Dr. Sam's We sat down with Sarah Wimpenny, Sr. Ecommerce Manager, to learn more about how Dr. Sam’s customer loyalty program has evolved over time.    Exporting customer loyalty data from their old loyalty provider.

Customer Loyalty 77

Customer Loyalty Shipping Costs Social Media Customer 77

Ecommerce Platforms

FEBRUARY 26, 2023

As the ecommerce space becomes increasingly cluttered and competitive, business leaders are constantly searching for ways to connect with their audience and increase sales. Similar to dropshipping vendors, they take over the work of producing, packing, and shipping products for ecommerce brands, so they don’t have to worry about fulfillment.

Shipping Costs 104

Shipping Costs Payment Services Shipping Subscription 104

Retail TouchPoints

JUNE 27, 2022

Traditional omnichannel models don’t have the same potential they used to, meaning retailers need to evolve their operations when determining their inventory , encouraging customer loyalty and exploring available revenue streams. Marketplaces Forcing Retailers to Get Unique.

Shipping Costs 245

Shipping Costs Omnichannel Customer Retention Retail 245

Retail TouchPoints

MARCH 9, 2022

Disruptions to the supply chain, shifts in customer behavior, and even unexpected weather events are impacting retail sales across ecommerce and brick-and-mortar — changing where, when, how and why customers purchase. The rest are at risk of losing customer loyalty, brand affinity and revenue.

Retail 302

Retail Customer Data Customer Experience Social Media 302

SellBrite

OCTOBER 16, 2019

trillion worldwide with online merchants so far in 2019, and B2C ecommerce — or business-to-consumer electronic commerce — sales are only expected to increase in coming years. However, there’s another type of ecommerce that doesn’t receive nearly as much attention but boasts even greater sales. B2B Ecommerce: What is it?

B2B 90

B2B eCommerce B2C Merchant Services 90

BigCommerce

FEBRUARY 1, 2018

There are a lot of ecommerce resources that are publicly available. Let’s say that you are a solopreneur that has to handle emails from customers, packaging and shipping products, and marketing via your social media networks. Schedule shipping pickups. We’ve limited and categorized the list for easier handling.

Social Media 374

Social Media BigCommerce Blog Shipping Costs 374

Smile.io

DECEMBER 4, 2023

The holiday season is a unique opportunity for small brands to shine, as customer sentiment is malleable, and word-of-mouth referrals are naturally inclined with gift-giving. People are increasingly looking to purchase from smaller ecommerce brands instead of big-box companies during the holidays. Learn how not to waste it!

Shipping Costs 82

Shipping Costs Gifts eCommerce Shipping 82

Kissmetrics

FEBRUARY 17, 2021

Of course, you can create urgency with your PPC ads through good copy, but there’s also a way of customizing your ads, so they show a countdown timer. A study from Experian found that emails inducing a sense of urgency had a 59 percent higher transaction-to-click rate , and a countdown timer is a great way to do this in a highly visual way.

PPC 280

PPC Shipping Costs Social Media eCommerce 280

SellBrite

FEBRUARY 11, 2019

Since its launch in 1994, Amazon has grown to become an ecommerce behemoth. alone, Amazon is the uncontested ecommerce leader and continues to grow and innovate. Any ecommerce business, regardless of where they start, can learn from Amazon’s example to grow their business and attract and retain more customers.

eCommerce 81

eCommerce Shipping Costs Social Media Shipping 81

UpSellIt

JULY 13, 2023

Data and Insights: Omnichannel retailing leverages customer data and insights to deliver personalized experiences, whereas multichannel retailing tends to analyze separately. Take a look at the key omnichannel strategies your brand should implement to strengthen client relationships, boost customer loyalty, and increase revenue.

Omnichannel 101

Omnichannel Multichannel Payment Services Retail 101

UpSellIt

NOVEMBER 16, 2022

Product recommendations are the new standard in ecommerce with the market size projected to reach $12 billion by 2025. However, poorly executed recommendations can cause friction and worsen the customer experience, making it extremely important to get it right.

Recommendation 78

Recommendation Shipping Costs Customer Loyalty Consumer 78