Smile.io

MAY 15, 2024

. - There are many scaling strategies for commerce brands—laying the foundation for growth, enhancing operational efficiency, expanding market reach, focusing on customer loyalty, and adding programs like Smile.io to retain customers. is the world’s largest loyalty program provider on Shopify, BigCommerce, and Wix.

Payment Services 53

Payment Services Merchant Services eCommerce Payments 53

365 Retail

DECEMBER 20, 2023

Customer retention refers to a company’s capacity to convert purchasers into repeat customers, preventing them from purchasing from a rival. Why is customer retention crucial for businesses? Customer loyalty may be effectively cultivated through rewards, which corporations recognise as highly important.

Customer Retention 52

Customer Retention Customer Customer Loyalty Merchant Services 52

Ecommerce Platforms

FEBRUARY 25, 2019

This review takes an in-depth look at its features, hits and misses to help you determine if it is the right fit for your subscription business model. But first about the subscription market. The subscription industry has grown by more than 100% in the last five years. Subscription management. How does it work?

Payment Services 150

Payment Services Payments Subscription Shipping Costs 150

Smile.io

JANUARY 30, 2024

Loyalty programs are essential for customer retention and a necessary foundation for building customer loyalty in ecommerce. Whether it’s a points program, a simple referral program, or a multi-tiered VIP program, a loyalty program aims to turn one-time customers into repeat customers and build a loyal following.

Customer Loyalty 77

Customer Loyalty Customer Jewelry Social Media 77

FastSpring

APRIL 6, 2021

Multiple studies have proved that the more people see something, the more they like it. Offers, deals, discounts, and promos will get people talking about your product, boost awareness, and inspire customer loyalty. . Offering a percentage off is a straightforward, no-nonsense way to give your customers a deal.

Customer Loyalty 93

Customer Loyalty Subscription Customer Marketing 93

Smile.io

FEBRUARY 2, 2024

The sample size includes 139 million orders analyzed for this study.  Introducing Smile Plus Introducing Smile Plus a new plan for high-volume brands looking to build customer loyalty effortlessly. Our  Our goal is enterprise loyalty made easy Loyalty & Reward Program Insights from Smile.io

Customer Loyalty 87

Customer Loyalty eCommerce Customer Merchant Services 87

Omnisend

MARCH 20, 2023

Samsung also offers a freebie on Galaxy Buds Pro and a Microsoft 365 subscription, instilling FoMo and sparking interest. In a study of 1,005 US adults , 39% cited improved fitness as a top New Year’s resolution. Customers can use a promo code to get a certain percentage off their purchases.

Electronics 150

Electronics Marketing Shipping Costs Subscription 150

Korona

FEBRUARY 9, 2023

A good customer retention program can generate significant gains in recurring revenue for your company by improving the return on your marketing and sales budget. And for the best development of a customer loyalty program, it is important to study the profile of your current customers.

Improvements 98

Improvements Payment Services POS Payments 98

Kissmetrics

SEPTEMBER 17, 2021

People love the personal touch, and the ability to send automatic responses helps me build customer loyalty and further establish myself on Instagram. Send social proof a few days later, such as a case study or short review. Equally, some paid subscriptions offer a free trial period that you can make the most. Costs vary.

Social Media 359

Social Media Marketing Customer Loyalty Other 359

Retail TouchPoints

SEPTEMBER 21, 2021

How to Get the Most Value From Your Loyalty Program This Season. Molly Mecham, Global Retail Strategy & Solutions Lead, Salesforce on why having a loyalty program doesn’t automatically create customer loyalty: “Retailers will need to work to keep customers engaged after the holidays.

Payments 272

Payments Payment Services Customer Experience Social Media 272

Smile.io

OCTOBER 18, 2019

Whenever you update your program, it’s best to make the switching process as easy as possible to ease some of your customers’ worries. The launch of Indigo’s new plum PLUS rewards meant the retirement of their previous subscription-based iRewards program. Understanding what your customers want is the first chapter.

Books 36

Books Shipping Costs Subscription Shipping 36

Smile.io

MARCH 20, 2024

In a highly saturated market, customers have endless choices of brands to support. The challenge for ecommerce brands is retaining customers and encouraging authentic customer loyalty.    Customer loyalty programs have played a considerable role in fostering repeat purchases.   Smile.io

Shipping Costs 78

Shipping Costs Shopify Customer Loyalty Merchant Services 78

SellBrite

FEBRUARY 27, 2019

Customers feel validated in their purchase when this happens. A brand like FabFitFun —a seasonal subscription box that delivers a mix of beauty, self-care, fitness and home products to customers every four months—has a website packed with helpful information and emphasizes the importance of being a part of their membership community.

eCommerce 139

eCommerce Social Media Magazine Subscription 139

Ecommerce Platforms

FEBRUARY 26, 2023

Building a sustainable, ethical business might not seem like the best way to increase your profits, but studies are beginning to demonstrate just how effective this strategy can be. In one report, researchers found 78% of customers say they’re more likely to buy something with an environmentally-friendly label.

Shipping Costs 104

Shipping Costs Payment Services Shipping Subscription 104

Smile.io

JANUARY 17, 2023

Top 10 Customer Loyalty Programs of 2021 The wait is over - find out what the top 10 best customer loyalty programs of 2021 are. Without further ado, let’s dive into the top 10 best customer loyalty programs of 2022. Your loyalty program needs to be an extension of the rest of your brand.

Customer Loyalty 62

Customer Loyalty Customer Subscription Omnichannel 62

Kissmetrics

DECEMBER 8, 2020

Maybe it’s a purchase, a subscription, or just free trial signup. Just check out the findings from this HubSpot Research study. This is measured through metrics like customer loyalty and repeat business. This is a score based on how many customers like your brand and how many see room for improvement.

Mobile 363

Mobile Social Media Article Payment Services 363

FastSpring

DECEMBER 18, 2020

Instead, studies show that 73% of today’s B2B buyers are millennials who are involved in the decision making process at a company. One study by Google found a large chunk of B2B buyers have grown up in a world of advanced tech, which they’ve always used to make their purchasing decisions.

B2B 148

B2B eCommerce Payment Services SEO 148

FastSpring

OCTOBER 3, 2019

Some common ecommerce add-ons are support subscriptions, product training, bundled protection plans, etc. Increased Customer Satisfaction – Shoppers are happier when they’re offered add-ons that enhance their product experience, which leads to long-term brand loyalty. Offer subscription services. Cons of Cross-Selling.

Subscription 82

Subscription Shopping Carts Demo Customer Loyalty 82

GetElastic

DECEMBER 9, 2020

Increased demands from customers for a more seamless and effortless shopping experience means businesses will need to find additional methods to add value to their buyer’s journey and generate more revenue through new digital capabilities. This trend has only been fueled by the COVID-19 pandemic.

Payment Services 113

Payment Services Payments B2B B2C 113

Retail TouchPoints

JUNE 2, 2022

Although every brand is unique, the process of building a brand community is one that can be studied and replicated. By taking a closer look at thriving brand communities, retailers can learn how to develop ones of their own that drive loyalty and a better customer experience. Community doesn’t happen by accident.

Customer Loyalty 278

Customer Loyalty Customer Events Consumer 278

GetElastic

SEPTEMBER 16, 2021

As it turns out, based on a 2019 study , many customers actually prefer a hybrid experience over one that is entirely online or in-person. In fact, customers that shop using more than one channel have a 30% higher lifetime value than those that only use one. Why rock the boat?

Customer Experience 139

Customer Experience Customer eCommerce Vend 139

GetElastic

SEPTEMBER 16, 2021

As it turns out, based on a 2019 study , many customers actually prefer a hybrid experience over one that is entirely online or in-person. In fact, customers that shop using more than one channel have a 30% higher lifetime value than those that only use one. Why rock the boat?

Customer Experience 139

Customer Experience Customer eCommerce Vend 139

Smile.io

OCTOBER 22, 2021

Previously we’ve talked about the importance of selecting the right name foryour loyalty program [/5-examples-of-loyalty-program-names-done-right/]. Blog Alex McEachern Snow Rewards checks every box when it comes to creating a customer loyalty experience that leaves their customers smiling from ear to ear.

Social Media 78

Social Media Customer Loyalty Subscription Blog 78

FastSpring

MAY 13, 2021

Customers like options, especially when it comes to subscription products. They want to be able to customize the features they pay for, the length of their term, and payment frequency. Once you’ve decided on features and prices, FastSpring makes it easy to list and manage your subscriptions. Increased customer loyalty.

Payment Services 79

Payment Services Shopping Carts eCommerce Mobile 79

Korona

AUGUST 23, 2022

And even better, they can order a subscription box and receive their products regularly without thinking about it. And the numbers speak for themselves – subscription business revenues are growing five times faster than S&P 500 companies. But the most critical question is how to start a subscription business.

Subscription 52

Subscription Payment Services Shipping Costs Payments 52

FastSpring

MAY 13, 2021

Customers like options, especially when it comes to subscription products. They want to be able to customize the features they pay for, the length of their term, and payment frequency. Once you’ve decided on features and prices, FastSpring makes it easy to list and manage your subscriptions. Increased customer loyalty.

Payment Services 78

Payment Services Shopping Carts eCommerce Mobile 78

Smile.io

JANUARY 23, 2023

This competition means that food and beverage companies are ripe to benefit from creating customer loyalty. Here are 4 examples of effective loyalty programs in the food and beverage industry, split between DTC food products, small businesses, and major well-known food brands.

Food and Beverages 86

Food and Beverages Social Media Customer Loyalty Reference 86

Smile.io

DECEMBER 14, 2021

It’s time to announce the top customer loyalty programs of the year! Top 10 Customer Loyalty Programs of 2020 It’s that time of year again – time to take a look at the brands that made beinga customer in 2020 not just a tolerable experience, but a rewarding one.

Customer Loyalty 71

Customer Loyalty Customer Shipping Costs Outdoor 71

Sailthru

NOVEMBER 15, 2022

One benefit of tying your SMS list to an ongoing program is that customers will have an incentive to stay subscribed to your texts. VIP and insider programs can also increase customer loyalty when members feel they’re truly getting something special from the experience. Studies show that an SMS opt-out rate of over 2.2%

Marketing 78

Marketing Shipping Costs Mobile Channel 78

Smile.io

SEPTEMBER 8, 2021

This allows customers to gain other people’s perspectives to influence their decision. This form of social proof can really build authenticity and trust with the brand in the mind of the customer, increasing customer loyalty as a whole. Eco Kids Planet is a subscription-based magazine brand geared towards children.

Books 81

Books Magazine Gifts Accessories 81

Kibo

FEBRUARY 3, 2023

In the midst of uncertain economic times, many businesses are considering subscription business models and how they can be used to drive customer loyalty. Despite the economic conditions, the subscription economy remains strong —the overall market has a predicted worth of up to $3 trillion.

Customer Retention 62

Customer Retention Subscription Payment Services Customer 62

Kibo

MAY 20, 2014

And be sure to check out our white papers and case studies to find out how Kibo can help your business compete and win in today’s competitive retail landscape. To learn more about Perfect Sync, download this Snapshot. Kibo Blog Our Most Recent Blog Posts Prepare yourself with key insights, guides, datapoints, and more.

White Paper 62

White Paper B2B Shipping Costs B2C 62

Omnisend

JULY 25, 2023

It seems that customers nowadays prefer emails or social media connections. A study by SimpleTexting reports that SMS is more effective than email. The reality: Text subscriptions are very effective in reaching customers. A text subscription allows customers to sign up to receive text messages from your business or brand.

Subscription 78

Subscription Events Social Media Channel 78

Lemonstand

JANUARY 3, 2019

Offers are a great tool to increase conversions, foster eCommerce customer loyalty and drive long-term business value. Today I’ll share some concepts and offers that can be used by online retailers to drive eCommerce customer loyalty. In short, it pays to harvest eCommerce customer loyalty.

Customer Loyalty 72

Customer Loyalty eCommerce Customer Shipping Costs 72

RetailMinded

FEBRUARY 20, 2023

Take it a step further: Add a customer loyalty program at the counter that’s easy for shoppers to sign up for, ideally just requiring a phone number. You should constantly be growing your list by creating gated content that requires an email to access or by running giveaways that require an email subscription for entry.

Small Business Retail 52

Small Business Retail Social Media Marketing Retail 52

eCommerce CEO

JANUARY 30, 2019

From our study, the average organic traffic score and SEO rating sucked for sites on Weebly. The Business plan is billed at $21 and 25/month on the 2-year and 1-year plan and $35 on the month to month subscription. If you prefer a month-to-month subscription, you’ll pay an extra 17% or 23% by paying $46/month.

Shipping Costs 49

Shipping Costs eCommerce Volusion Drop Ship 49

Email Audience

FEBRUARY 17, 2020

Studies show that 61% of consumers prefer promotional email to other small business communications. As leads see more of your brand over time, it also has a long term effect of brand awareness and possibly a customer loyalty effect as well. Of course prolonging their subscription or trial is another goal. source; Criteo).

Marketing 94

Marketing Channel Information Consumer 94