Groove

MARCH 12, 2024

The conversation shines a light on the challenges and successes encountered in scaling the business, particularly through direct-to-consumer (D2C) strategies that leverage unique product customization and American craftsmanship to stand out in a competitive market.

Outdoor 195

Outdoor eCommerce BigCommerce Travel 195

Retail TouchPoints

OCTOBER 9, 2020

The home furnishing and accent retailer, which operates 20 showrooms and 13 Ashley Home Store showroom licenses in Florida, partnered with cloud commerce provider Kibo , which offered a flexible ecommerce technology that would allow CITY Furniture to develop and support highly customized customer journeys and a fluid shopping-cart experience.

Payments 223

Payments eCommerce Customer Home Furnishings 223

Retail TouchPoints

DECEMBER 5, 2022

Former Amazon Fresh Grocery VP Michael Huffaker has been appointed as Chief Operating Officer of CarParts.com as the ecommerce retailer looks to “continuously stay ahead of the curve.”. Then in April , the company brought in Lowe’s former VP of Ecommerce Technology, Kals Subramanian, as Chief Technology Officer (CTO).

eCommerce Technology 237

eCommerce Technology eCommerce Operations Supplies 237

Retail TouchPoints

MARCH 25, 2021

Today, subscriptions are an entire economy — the next phase of which will be defined by transforming regular customers into loyal members. Let Customers ‘Set it and Forget it’: The Recurring Products Model. Hook Customers With An Introductory Offer: Convertible Subscriptions Model.

Subscription 248

Subscription Customer Jewelry Consumer 248

Optimizely

DECEMBER 21, 2017

But before you run off, let me tell you about an ecommerce trend that will actually help you better sell to customers and ensure their (undying) loyalty. Every B2C marketer needs to know about contextual commerce. Contextual commerce harnesses another trend you’ve probably heard a lot about — omnichannel.

Customer Loyalty 191

Customer Loyalty Improvements Customer Merchant Services 191

Kibo

AUGUST 18, 2022

Why online retailers should continue to invest in eCommerce technology. But that would be a mistake in an environment of increased competition and more discerning customers. Online DTC brands should invest in technology that will differentiate them from the competition. Kibo eCommerce and Order Management.

Technology 62

Technology B2C Retail eCommerce Technology 62

Retail TouchPoints

AUGUST 11, 2020

The bar for what makes a standout customer experience (CX) is rising every year. Shopper expectations are always evolving and your customer experience should evolve with it. For highly personalized products, this personal approach is a key differentiator for building long-term customers. Lancôme Lipstick Augmented Reality.

eCommerce 266

eCommerce Shipping Costs eCommerce Technology Customer Experience 266

RTP blog

OCTOBER 17, 2018

Earlier this month, Retail TouchPoints unveiled its fifth annual E-Commerce Technology Preview , which includes insights from industry experts at 12 solution providers. The guide offers an exclusive look at what retailers need to do in order to achieve e-Commerce success in 2019 and beyond.

eCommerce 150

eCommerce eCommerce Technology Magento Mobile 150

Retail TouchPoints

AUGUST 3, 2020

Social launched it, venture capital built it; but ultimately, the burn rate of rising customer acquisition costs on the major social platforms, combined with established competition, is quieting Outdoor Voices. Like those in any channel, DTC brands that exceed the expectations of customers will be rewarded with their loyalty.

Outdoor 298

Outdoor Retail Beauty and Health Travel 298

Retail TouchPoints

OCTOBER 9, 2020

The home furnishing and accent retailer, which operates 20 showrooms and 13 Ashley Home Store showroom licenses in Florida, partnered with cloud commerce provider Kibo , which offered a flexible ecommerce technology that would allow CITY Furniture to develop and support highly customized customer journeys and a fluid shopping-cart experience.

Payments 132

Payments eCommerce Customer Home Furnishings 132

GetElastic

DECEMBER 7, 2017

Surveys show that 70% of customers get irritated by slow or chatty cashiers, and 49% hate seeing closed lines at peak hours. Retail Customer Experience ). And no ecommerce technology comes closer does that better than checkout-less shopping. Sensor technology and video scans track your movement across the store.

Payment Services 133

Payment Services Merchant Services Customer Data Customer 133

GetElastic

DECEMBER 7, 2017

Surveys show that 70% of customers get irritated by slow or chatty cashiers, and 49% hate seeing closed lines at peak hours. Retail Customer Experience ). And no ecommerce technology comes closer does that better than checkout-less shopping. Sensor technology and video scans track your movement across the store.

Payment Services 133

Payment Services Merchant Services Customer Data Customer 133

TradeGecko

APRIL 9, 2019

However, let’s be honest: most SMBs have a love-hate relationship with eCommerce technology.

Technology 60

Technology Customer Experience eCommerce Small Business Retail 60

RTP blog

DECEMBER 14, 2018

Competition from e-Commerce, technological innovations and new consumer expectations have triggered a revolution in retail that is redefining the shopping experience. From high-end luxury boutiques to big-box discount outlets, retailers are looking for new ways to attract and retain customers.

Retail 150

Retail eCommerce Technology POS eCommerce 150

BigCommerce

OCTOBER 12, 2018

50% of customers say they are more likely to shop if chat is available. 80% of businesses say they currently use or are planning to use chatbots by 2020. Chatbots range from Facebook bots in messenger to on-site bots via tools like Drift.

Customer 375

Customer eCommerce Technology Technology eCommerce 375

Retail TouchPoints

JANUARY 27, 2023

Some agencies will recommend creating a completely custom front end based on CSS, JavaScript and/or HTML and hosting it on Amazon Web Services. Some agencies will recommend creating a completely custom front end based on CSS, JavaScript and/or HTML and hosting it on Amazon Web Services. However, this has a high degree of difficulty.

eCommerce Platforms 232

eCommerce Platforms eCommerce Technology Improvements 232

Retail TouchPoints

FEBRUARY 1, 2022

In conversations with retailers, technology partners and industry veterans in my network, several points have stood out. Rise of Community Commerce. The ways in which people build community is shifting and smart retailers are seeing their loyal customers as an opportunity to foster and monetize a community in an authentic way.

Small Business Retail 229

Small Business Retail Supplies Retail B2C 229

ecomdash

APRIL 4, 2019

Technology is the driving force behind ecommerce and as new tech is discovered, ecommerce has the ability to change and ultimately improve. As exciting new technology is created, businesses can take advantage of it to further personalize their company and online presence. Customer Service Bots. Payment Services.

Technology 70

Technology Improvements Payment Services eCommerce 70

BigCommerce

JUNE 5, 2018

Tech debt from historic open source or custom-built ecommerce technology solutions slow down internal decision making and threaten internal innovation and testing. Thanks to SaaS ecommerce technology allowing brands to rapidly build modern ecommerce websites affordably. Experience-led.

Payment Services 340

Payment Services eCommerce Marketing eCommerce Marketing 340

ecomdash

AUGUST 9, 2018

Blockchain technology is becoming the driving force for global financial transactions. With worldwide ecommerce revenue set to hit the $135 billion mark by 2023 , the adoption of blockchain technology isn’t just a passing idea anymore. But, how is blockchain technology shaping ecommerce? Lower Expenses.

Payment Services 76

Payment Services Technology eCommerce Cryptocurrencies 76

Retail TouchPoints

JULY 15, 2022

Instacart has announced a number of promotions to its C-suite and the creation of two new senior leadership positions — Chief Business Officer and Chief Architect — in order to better position the business toward its ambition of becoming a full-service grocery technology company as readies to IPO. “As

Technology 287

Technology Subscription Blog Retail 287

Retail TouchPoints

MARCH 24, 2022

Our BOXpoll surveys found that nearly 40% of customers compared paying for returns shipping to a lion biting off their leg. Pitney Bowes Global Ecommerce offers ecommerce fulfillment, parcel delivery, returns management and cross-border logistics and technology.

eCommerce 307

eCommerce Shipping Costs Gifts Merchant Services 307

ChannelAdvisor

DECEMBER 1, 2022

The combined solutions make it easier for customers to reach and convert more shoppers, grow margins and enhance consumer experiences. . “In CommerceHub and ChannelAdvisor solutions help customers expand to new channels, increase product selection, enhance the fulfillment and delivery experience and grow sales and profitability.

Channel 52

Channel eCommerce Management eCommerce Technology 52

ChannelAdvisor

DECEMBER 1, 2022

The combined solutions make it easier for customers to reach and convert more shoppers, grow margins and enhance consumer experiences. . “In CommerceHub and ChannelAdvisor solutions help customers expand to new channels, increase product selection, enhance the fulfillment and delivery experience and grow sales and profitability.

Channel 52

Channel eCommerce Management eCommerce Technology 52

Fabric

APRIL 5, 2023

Headless commerce is an architecture in which the front-end presentation layer is decoupled from the back-end commerce functionality, allowing for greater flexibility and customization, as well as richer, more immersive customer experiences by surfacing deep customer insights and leveraging best-in-class e-commerce software.

eCommerce 130

eCommerce Payment Services Technology eCommerce Software 130

Retail TouchPoints

OCTOBER 8, 2020

This partnership will give retailers access to ecommerce technology to help them handle the prepurchase shipping experience. These tools aim to help retailers create a custom checkout experience and more profitable shipping.

Magento 114

Magento eCommerce Shipping eCommerce Technology 114

ChannelAdvisor

MAY 21, 2021

Whether you continue with wholesale, branch out to marketplaces or focus on connecting directly with customers, there will continue to be critical decisions at each stage. And with up-to-date advice from the digital commerce experts, you can evaluate each one more easily: . Download the free Forrester report >> . Did you know?

eCommerce 98

eCommerce eCommerce Technology eCommerce Platforms Demo 98

Kibo

SEPTEMBER 20, 2021

Kibo Commerce has been ranked #1 in Core Commerce in its Critical Capabilities for Digital Commerce 2021 report. Core commerce is defined as “quality, sophistication and ease of use of the core commerce functions of the product: catalog, search, basket, promotions, payment, customer account.”.

eCommerce 62

eCommerce eCommerce Technology Payments Management 62

BigCommerce

MAY 15, 2018

When I worked agency side, we started building ecommerce sites on SaaS platforms like BigCommerce. I already knew the benefits of SaaS across other pieces of the commerce platform stack, including: Omnichannel commerce technologies. And begin future-proofing your technology stack. . OMS Systems. WM Systems.

Merchant Services 419

Merchant Services Payment Services eCommerce Platforms Technology 419

ChannelAdvisor

JUNE 15, 2022

Search ads point customers in the right direction through prominent and high-traffic ad placements. The ads show in the search results, on category and browse pages, all related to the customer’s search query. Display ads are designed to inspire customers throughout their journey. Let’s take a closer look at these solutions.

eCommerce 94

eCommerce eCommerce Technology Channel Social Media 94

GetElastic

OCTOBER 15, 2018

When B2B buyers leave the office, they become those same B2C buyers; and they all still demand remarkable customer experiences. So, what does this mean for organizations and bringing B2B ecommerce strategies to the next level? According to Forrester , B2B ecommerce is on track to hit $1.2 It’s all about the disruption.

B2B 167

B2B eCommerce Merchant Services B2C 167

eCommerceFuel

MAY 7, 2021

How he cultivated video testimonials from customers. (7:45). How they use SMS technology in their marketing. (9:10). How customers are sold on the benefits of opting into SMS messaging. (14:10). The importance of having a clear customer journey. (34:40). How they balance the dunning process. (29:30). What Was Mentioned.

Subscription 61

Subscription eCommerce Technology eCommerce Shopify 61

ChannelAdvisor

JANUARY 31, 2022

These details allow you to showcase your brand and better convey the value of your products to help customers make informed buying decisions and give consumers a more sophisticated shopping experience. If your customers regularly compliment you on a particular product feature, highlight it in comparison charts or descriptions. .

eCommerce Technology 98

eCommerce Technology eCommerce Recommendation Management 98

ChannelAdvisor

JANUARY 24, 2019

Now, what would you say if we told you that’s exactly what this month’s featured ChannelAdvisor customer has achieved? The company strives to be the world’s largest global, multichannel e-commerce brand — and has been working toward this goal with a technology-first approach.

eCommerce 63

eCommerce eCommerce Technology Multichannel Shipping Costs 63

GetElastic

OCTOBER 27, 2021

The goblins of eCommerce gone bad: Design Flaws – considering you have a matter of seconds to make a good impression on your site or app, the architecture must produce a flawless user experience from end to end. Have professional developers and UI/UX designers build your site from the beginning with the customer experience at the forefront.

eCommerce 113

eCommerce Payments Payment Services eCommerce Technology 113

GetElastic

MAY 18, 2023

In the world of e-commerce, Elastic Path has been driving technology forward. Let’s explore how Elastic Path fosters a vibrant ecosystem of passionate developers, providing the tools, resources, and support they need to succeed in the ecommerce space. These include support, customer success, and developer relations.

eCommerce 78

eCommerce Document eCommerce Technology Events 78

Kibo

JANUARY 26, 2023

And as a result, companies are asking themselves if their eCommerce platform can keep up with (and simplify) the complexities needed to meet heightening demands or if it’s time to consider a new solution. 76% of retailers plan to increase their spending on eCommerce technology and services in 2023.

eCommerce 62

eCommerce B2C B2B eCommerce Platforms 62