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Walgreens Exec: Operational Excellence Makes 1-Hour Delivery Promise a Reality

Retail TouchPoints

But it’s how those stores operate that allows them to effectively serve as fulfillment hubs. One reason is that there didn’t seem to be a pressing need for online pre-ordering given the level of convenience its stores already provided: “Our average customer is in and out of the store in eight minutes,” said Mikos.

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Shinola and Filson to Update In-Store Experience with Omnichannel Platform

Retail TouchPoints

Adopting NewStore’s modular, mobile-first omnichannel cloud platform will allow Filson and Shinola store associates to provide more personalized service by consolidating customer, order and inventory data into one iOS app. Filson operates a total of 14 stores in the U.S., Shinola operates 21 stores across the U.S.,

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Digital Transformation Propels Burton’s Omnichannel Growth Plans

Retail TouchPoints

The company owns and operates 34 locations, both flagships or outlets, and the remainder are owned and operated by partners such as high-end resorts. Larocque has spent more than 20 years with Burton, becoming SVP Operations in 2010. Digital Transformation Required Building Trust In Burton’s Data.

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Pacsun Taps External Partner to Streamline U.S. Fulfillment

Retail TouchPoints

Like many retailers, Pacsun is focusing on efficiency — and that means getting products to customers as quickly and easily as possible. fulfillment operations. This is the 14th warehouse in Cart.com’s growing network of omnichannel fulfillment centers, which now encompasses 8 million square feet of space across the U.S.

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Cole Haan Deploys Platform Supporting Unified Commerce

Retail TouchPoints

The platform’s microservices-based design and open architecture can accommodate new tools and services, allowing retailers to quickly adapt to shifting customer and business demands. “In Cole Haan operates 90+ retail stores in the U.S. Cole Haan operates 90+ retail stores in the U.S.

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How a Reactive Omnichannel Strategy can Help you Capitalize on Reactive Buying Trends

Retail TouchPoints

From strawberries and cream sales soaring during Wimbledon to the switch from the hottest June on record to a rainy July encouraging shoppers to quickly swap from sunglasses to umbrellas, there’s no denying that a range of external influences are driving unforeseen peaks of interest in different goods.

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Continuing Omnichannel Success Post-Holiday Season

Retail TouchPoints

Post-holiday season for retailers is a period of recovery centered around understanding what happened during the holiday and how to move forward with the transaction cycle, while also preparing for ongoing omnichannel business. Post-Holiday Omnichannel Success. Post-Holiday Challenges. Fostering Systems Integration and Visibility.