Retail TouchPoints

APRIL 12, 2022

Specific robotic use cases will continue to be redefined as the cost of manufacturing drops and the reliability and capabilities of the technology improve. This new technology will allow even tighter integration between the digital and physical realm during shopping.

Home Furnishings 349

Home Furnishings Shipping Costs Apparel Clothing 349

GetElastic

AUGUST 2, 2017

Augmented reality is an ecommerce technology changing the way people buy online. Different from virtual reality in which the real world is replaced by the view inside virtual reality headsets, augmented reality blends online, mobile and real-world experiences. Read the Virgin Media case study.

eCommerce Technology 121

eCommerce Technology eCommerce Technology eCommerce Platforms 121

Retail TouchPoints

FEBRUARY 7, 2023

It seems retailers are finally upgrading their marketing technology stacks with this technology. POS Modernization and the Sales Associate Experience: One of the interesting themes at NRF was how retailers are shifting their spend to enable digital mobile apps for sales associates.

Retail 253

Retail POS Apparel Department Stores 253

Retail TouchPoints

JULY 1, 2021

As the department store sector aims to reinvent itself for retail’s digital age, iconic retailer Neiman Marcus Group (NMG) is investing rapidly in technologies that will elevate its integrated luxury retail strategy across all channels. So how does NMG see these digital investments leveling up its omnichannel game?

Omnichannel 263

Omnichannel Technology Channel Department Stores 263

Retail TouchPoints

OCTOBER 6, 2022

The Retail TouchPoints 2022 Retail Strategy & Planning (#RSP22) webinar series, now available on-demand, offered a wealth of tips and best practices across critical areas including pricing, location-based technology, inventory management and marketplaces. YOY growth this holiday season, whereas department stores will only see a 0.3%

Shipping Costs 250

Shipping Costs Payment Services Merchant Services Payments 250

Retail TouchPoints

JUNE 17, 2021

Seeking to provide the same depth of product information that’s available online in a brick-and-mortar environment, Purina has partnered with Perch to create interactive endcaps in the pet sections of 200 Meijer stores. It includes product category information along with mobile integration into an augmented reality (AR) experience. “We

Beauty and Health 159

Beauty and Health Department Stores Accessories Customer Loyalty 159

RTP blog

SEPTEMBER 17, 2018

By Derek Peterson, Boingo Wireless A retail renaissance is upon us, driven by a shift in economics, competition and exponential advancement in technology, per a new report from Deloitte. Mobile has emerged as the crown jewel fueling the resurgence, as digital devices are now central to the in-store shopping experience.

Payment Services 150

Payment Services Retail Consumer Payments 150

Retail TouchPoints

JANUARY 4, 2021

In the coming years, this booming online retail industry is set to be revolutionised by high-performance technology that’s more commonly associated with video games than digital shopping: implementing high render 3D graphics is one of the driving forces. The companies that stay ahead of the curve are seeing huge benefits to their businesses.

Retail 265

Retail Merchant Services Online Retail Department Stores 265

RTP blog

AUGUST 30, 2019

In physical brick-and-mortar stores, the personal nature of the beauty industry is clearly evident in the important role the in-store beauty consultant plays in helping consumers discover, evaluate, try on and ultimately purchase beauty products. And it’s no wonder that consumers need assistance in this category.

Customer Retention 150

Customer Retention Department Stores Customer Experience Fashion 150

RTP blog

MAY 21, 2018

We’ve all experienced wandering into an empty, deserted department store and thinking to ourselves, ‘This place hasn’t got long left,’ and we’re unsurprised when it, seemingly inevitably, joins the shuttered ranks. But then there are the others, the stores that are always busy and buzzing with browsers.

Department Stores 150

Department Stores Travel Mobile Consumer 150

Steve Dennis

APRIL 3, 2020

Macy’s, the leading US department store chain, is illustrative of this approach. Significant investments were made in channel integration, deployment of mobile technology, localization of product assortments, and so forth.

Multi-channel 160

Multi-channel eCommerce Department Stores Gifts 160

365 Retail

MAY 22, 2023

This new model will increase the brand’s retail and service presence across the continent, bolstering its omni-channel approach by complementing its current online sales channels, Brand Stores and Mobile Network of Mechanics and Test Riders. Those interested in joining Cowboy can contact Cowboy via Cowboy.com/partners.

Retail 52

Retail Subscription Department Stores Mobile 52

RTP blog

DECEMBER 5, 2018

I purchased a dress for my daughter’s wedding from a major department store retailer, then was retargeted online with a 40% discount offer. I reached out via online customer service and was told they couldn’t help me because I had bought the item in-store. total stores…hardly a small footprint to let go of.

eCommerce 150

eCommerce Department Stores Toys Mobile 150

BigCommerce

FEBRUARY 13, 2018

From mobile shopping to online payment encryption and beyond, ecommerce encompasses a wide variety of data, systems, and tools for both online buyers and sellers. Both B2A and C2A are focused around increased efficiency within the government via the support of information technology. 2014 Apple Pay launches as a form of mobile payment.

eCommerce 417

eCommerce Payment Services Small Business Retail Shipping Costs 417

RTP blog

APRIL 22, 2019

Current grocery stores are huge, adoption of click and collect is growing, demand for a broader range of delivery formats continues to increase, and foot traffic into grocery stores is slowing. Instacart has the latest technology to manage such logistics. Picking technology will increase its pace in the U.S.

Multi-channel 150

Multi-channel Retail Toys Department Stores 150

365 Retail

OCTOBER 5, 2023

As they watch the content, the relevant product categories light up in the window display – red for beauty, white for wellness, blue for performance – accompanied by a mobile landing page which links to the Harrods online store and a call to action to visit the brand concession on Harrods’ fifth floor and trial the product range.

Technology 116

Technology Events Mobile Beauty and Health 116

BigCommerce

MAY 4, 2018

By embracing SaaS technology and emerging trends, Natori is on pace to earn a new generation of consumers – ones who buy from their site, not just in department stores. Leveraging a modern SaaS technology stack is how Skullcandy saves time, money and innovatives quickly. But that’s where AI and social commerce could help.

Workshop 419

Workshop Presentation Payment Services Merchant Services 419

Teamwork Retail

MAY 29, 2019

Growth in national wealth, advances in technology, and the continued exploitation of the New World led to the rise of a merchant class in Europe. As advances in technology such as the railroad and steam ships improved logistics, an ever-growing assortment of products and inventions were available. Retail Embraces Technology.

Merchant Services 70

Merchant Services Payment Services Retail eCommerce 70

Kissmetrics

FEBRUARY 15, 2021

Beacon technology has completely revolutionized both business and marketing. As one Business.com article put it, with “Retail going digital and digital media coming to retail,” this technology is completely changing the marketing game. The key to the versatility of this location-based mobile technology lies in its size and function.

Technology 352

Technology Mobile Download Outdoor 352

Kibo

OCTOBER 1, 2022

With the majority of their business being buy online, pick up in store, they focus on delivering better experiences on the website and mobile app while leveraging systems like Kibo and operations to provide fast and frictionless store fulfillment. “We Winner: Boscov’s Department Store. Leading by Example.

Subscription 62

Subscription Omnichannel Department Stores Retail 62

Mi9

DECEMBER 9, 2022

. # 2 in Customer Satisfaction Top 10 in 9 Additional Categories MIAMI, FLORIDA December 9, 2022 – Based on stringent criteria, the annual RIS Software LeaderBoard evaluates retail technology vendors in head-to-head rankings and Top-10 lists based on retailers’ satisfaction and the completeness of their solution.

Merchant Services 40

Merchant Services Department Stores eCommerce Customer 40

GetElastic

SEPTEMBER 2, 2019

Since the iBeacon and location technologies like geofencing came into play with their powerful ability to connect the in-store shoppers contextually, the retail space has been open to leveraging such technologies. BASF Wine Store in Germany devised a system to cater to the customers as per their taste preferences.

Payments 153

Payments Payment Services eCommerce Supplies 153

Teamwork Retail

MAY 29, 2019

Growth in national wealth, advances in technology, and the continued exploitation of the New World led to the rise of a merchant class in Europe. As advances in technology such as the railroad and steam ships improved logistics, an ever-growing assortment of products and inventions were available. Retail Embraces Technology.

Merchant Services 48

Merchant Services Payment Services Retail eCommerce 48

Teamwork Retail

MAY 29, 2019

Growth in national wealth, advances in technology, and the continued exploitation of the New World led to the rise of a merchant class in Europe. As advances in technology such as the railroad and steam ships improved logistics, an ever-growing assortment of products and inventions were available. Retail Embraces Technology.

Merchant Services 48

Merchant Services Payment Services Retail eCommerce 48

RTP blog

MARCH 8, 2019

Without the red tape, old leaders set in their ways, and outdated back-end technologies, these pure plays have been able to serve starving shoppers what they’ve been craving in a brick-and-mortar experience — and they’re thriving because of it. Table Stakes: Over-index on SKUs that are trending, store by store, neighborhood by neighborhood.

eCommerce 150

eCommerce Retail Merchant Services Payments 150

GetElastic

SEPTEMBER 2, 2019

Since the iBeacon and location technologies like geofencing came into play with their powerful ability to connect the in-store shoppers contextually, the retail space has been open to leveraging such technologies. BASF Wine Store in Germany devised a system to cater to the customers as per their taste preferences.

Payments 113

Payments Payment Services eCommerce Supplies 113

Kibo

APRIL 14, 2022

Headless commerce is a technology approach that decouples the front-end presentation layer—your digital storefront—from the back-end transaction layer which houses your product data, customer information, and functionality. Namely, they needed their site to work seamlessly on mobile devices and with both B2B and B2C audiences.

eCommerce Platforms 62

eCommerce Platforms Omnichannel Fulfillment Payments 62

Talkoot

AUGUST 14, 2018

The 2017 retail apocalypse noise was fueled by stores closing and diminishing sales at large departments stores -- the predictions were dire. Having a celebrity and a popular blog helps but beyond that it comes down to technology. Technology and the internet is heading towards a tipping point. Sales were up 4.2%

Beauty and Health 96

Beauty and Health Technology Mobile Department Stores 96

ROI Revolution

OCTOBER 9, 2019

The wireless earbuds have Bose noise reduction technology and can be asked to: Play a song. The index ranks retail brands according to how well they use data to personalize and connect the customer experience across email, ecommerce sites, and mobile apps. Connect to Alexa and update you on your house (door locked, lights on, etc.).

Beauty and Health 60

Beauty and Health Books Department Stores Mobile 60

ROI Revolution

JUNE 19, 2019

of consumers planned to make Father’s Day related purchases, 39% will shop for gifts in department stores and 34% will shop online. The survey also found 57% of smartphone/tablet owners plan to use their devices to assist in Father’s Day gift-buying decisions, with 38% using their mobile devices to research products and compare prices.

eCommerce 68

eCommerce Gifts Department Stores Social Media 68

Steve Dennis

JULY 6, 2021

More recently, ebullient stories portend the resurrection of the mall and suggest that department stores are back (narrator’s voice: “Let’s not confuse better with good ”). The hybrid shopping journey. Digitally-influenced brick & mortar purchases surpassed 50% in many categories prior to the pandemic. The hybrid supply chain.

eCommerce 148

eCommerce Retail Shipping Costs Multi-channel 148

Sailthru

MARCH 8, 2018

Technology has created a complex customer journey. They should also utilize cutting-edge technology that adds to the customer experience, such as augmented reality features in apps. The research firm graded the brands based websites, store locators, fulfillment, ecommerce, email, mobile, and social media. Who’s winning?

Omnichannel 60

Omnichannel Social Media Retail Shipping Costs 60

ROI Revolution

JUNE 30, 2021

Industry-spanning partnership software and technology to scale your profitable growth. month-over-month in April while department stores saw 68.2% Touchless transactions like proximity mobile payment, buy now pay later, & BOPIS all surged with COVID-19 and are continuing to see growth even as the pandemic subsides.

eCommerce 78

eCommerce Payments X-cart Small Business Retail 78

ROI Revolution

OCTOBER 7, 2022

Mobile still holds strong. While mobile spending increased drastically due to COVID-19, mobile sales growth has evened out. Mobile users continue to use phones to quickly research products, even while in-store, which makes the user experience on mobile as important as ever. The bottom line?

eCommerce 78

eCommerce Payments Payment Services Mobile 78

ROI Revolution

AUGUST 5, 2021

Jewelry, lodging, and department stores saw the biggest yearly sales growth compared to the other sectors measured in Mastercard’s SpendingPulse Report. But with pandemic restrictions subsiding and in-store shopping making a return, will consumers’ preference for digital continue? increase over 2019. Ecommerce was up 8.3%

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

Wiser

SEPTEMBER 20, 2018

The amount of data you can collect will continue to grow as well, thanks to the expanding pool of mystery shoppers and technological advancements. So, do you need in-store crowdsourced data ? Wholesalers/Department Stores/Supermarkets. Customer sentiment. Competitive intel. Display compliance.

Department Stores 94

Department Stores Customer Loyalty Information Consumer 94

Retail TouchPoints

JULY 27, 2021

That means more consumers are venturing out into the world — and going back into stores. In fact, analysis of Google mobility data by CoStar Advisory Services revealed that the number of visits to retail and recreation sites has nearly fully recovered to pre-pandemic levels as of early July 2021.

Events 279

Events Food and Beverages Beauty and Health Small Business Retail 279