Retail TouchPoints

FEBRUARY 13, 2023

According to one report , the total cost of ecommerce fraud to merchants will exceed $48 billion globally in 2023, from just over $41 billion in 2022. Because fraudsters are becoming more sophisticated and have more opportunities as the ever-growing ecommerce boom drives waves of shoppers online. Why is this happening?

Merchant Services 270

Merchant Services Payment Services Technology eCommerce 270

Kissmetrics

SEPTEMBER 23, 2020

A chatbot for e-commerce gives you the power to engage with new, existing, and potential customers with real-time, text-style messaging, without actually providing (and paying for!) Today, I will explain exactly how to build and launch a chatbot for your e-commerce store from start to finish. a live person.

eCommerce 265

eCommerce Information Recommendation Customer 265

Kissmetrics

FEBRUARY 11, 2021

Physical pop-up shops are ideal for e-commerce brands to experiment with a physical store without fully committing to a permanent location. For example, a popular e-commerce brand might create a physical pop-up shop from October to December to attract holiday shoppers. 5 Examples of E-Commerce Pop-Up Shops.

eCommerce 288

eCommerce Toys Social Media Fashion 288

Ecommerce Guru

FEBRUARY 23, 2021

With a customer-centered approach, they provide the customers with the best online shopping experience, beginning with the best pick, fantastic technology, flawless delivery, and ending with the best customer service you’ve ever had. The post How shopclues different from other e-commerce companies?

eCommerce 94

eCommerce Other Merchant Services Technology 94

lateshipment

NOVEMBER 8, 2023

Everything That Is In Control And That Isn't As an e-commerce merchant, you put in a lot of effort to meticulously curate the stage of the customer journey that is under your control to motivate them to click that “BUY” button, make a successful sale, and bring in profits.

eCommerce 130

eCommerce Shipping Costs Shipping Merchant Services 130

Kissmetrics

APRIL 8, 2021

IaaS is one acronym you might have seen, but what does it mean, and how can it affect your e-commerce store? Along with PaaS and SaaS , these acronyms describe the different ways businesses can use cloud technology, and choosing the right one for your e-commerce store can make a big difference.

eCommerce 258

eCommerce Shopify Magento Technology 258

lateshipment

JANUARY 23, 2023

With new e-commerce stores springing up around the internet every other day, the competition is getting more fierce than ever. With this in mind, all the e-commerce companies are utilizing every possible way to gain shoppers. Video advertisements can be embedded in other forms of marketing.

eCommerce 130

eCommerce Social Media Other Events 130

Retail TouchPoints

APRIL 18, 2024

There’s an analogy here to what is happening in retail, as retailer leaders have become increasing immersed in technology-driven innovation over the past decade. Retailers are being slowly pulled along with technology’s evolution without feeling any sense of impending doom. How can others keep up? No army of humans can do this.

Technology 269

Technology Retail White Paper Fulfillment 269

Retail TouchPoints

AUGUST 11, 2020

There are many recent examples of companies in the e-Commerce world adapting their CX in innovative ways. This article highlights a few of my favorite moments in online shopping as a source of inspiration, and a challenge for all of us in the e-Commerce space to keep pushing the envelope on how we engage customers.

eCommerce 277

eCommerce Shipping Costs eCommerce Technology Customer Experience 277

lateshipment

MAY 15, 2023

The Role of Shipping Policies in Your Business For the e-commerce novice here, let’s revisit things a little. Shipping policies are simply a document that covers a set of guidelines and procedures to highlight the ways an e-commerce business handles the shipping and delivery of its products to customers.

eCommerce 130

eCommerce Shipping Costs Shipping Merchant Services 130

lateshipment

SEPTEMBER 8, 2022

Less than 2 months to go for the holiday season to officially kick off — which means as an e-commerce retailer, you have to make use of the little prep time left to get better equipped at handling the holiday rush. The holiday season is the best time to spread the word about your product and e-commerce business.

eCommerce 130

eCommerce Shipping Live Chat Events 130

Algopix

APRIL 10, 2023

It is a virtual world where people can interact with each other and with digital objects in a simulated environment. E-commerce is the buying and selling of goods and services online. Impact on E-commerce The metaverse has the potential to revolutionize the way we think about e-commerce.

eCommerce 110

eCommerce Clothing Events Technology 110

Retail TouchPoints

APRIL 25, 2023

Retailers that prioritize ecommerce recognize that the end-to-end user experience is more important than ever. This year, 3D and AR adoption is expected to be one of the biggest trends for providing next-gen ecommerce experiences, especially for apparel and footwear brands looking to bring the physical world to digital shopping.

Technology 258

Technology eCommerce Shipping Costs Games 258

Retail TouchPoints

JUNE 5, 2024

Few things have disrupted the ecommerce industry of late quite as thoroughly as AI. About two-thirds of companies plan to invest more in AI in the next six months, and 60% of commerce leaders recognize the value of AI in boosting customer experience to provide a competitive advantage. But when it’s trained on the right data, AI shines.

eCommerce 273

eCommerce Recommendation Customer Experience Technology 273

lateshipment

MARCH 10, 2023

In today’s e-commerce space, video marketing has turned out to be one of the most important forms of content to promote products. This specialty has led to e-commerce stores quickly turning to video to grow their businesses. This specialty has led to e-commerce stores quickly turning to video to grow their businesses.

eCommerce 130

eCommerce Marketing Merchant Services Social Media 130

Kissmetrics

OCTOBER 4, 2021

This means preparing your e-commerce site for this busy period is essential to success. The level of competition for Black Friday e-commerce sales is off the charts, which means it pays to start preparing now. Here’s your 15-step checklist to get your e-commerce site ready for Black Friday and holiday shopping.

eCommerce 259

eCommerce Gifts eCommerce Marketing Social Media 259

Retail TouchPoints

AUGUST 19, 2020

But in reality, in the wake of COVID and the resulting shift to e-Commerce as the order of the day, retailers and brands outside of the Big Box set are scoring big wins with customers, and proving without a shadow of a doubt that they can thrive while remaining independent of giant e-Commerce marketplaces. . e-Commerce.

eCommerce 242

eCommerce Merchant Services Games Payment Services 242

lateshipment

JULY 12, 2022

Therefore, an exceptional customer experience should be a top priority for e-commerce businesses. One of the biggest customer experience challenges e-commerce brands face is a lack of personal interaction with the customer. Accessibility is everything in e-commerce. Invest in the Right Tools.

eCommerce 130

eCommerce Customer Customer Experience Social Media 130

lateshipment

NOVEMBER 18, 2022

It’s time to include quality video content in your e-commerce website and marketing process. Since their inception and rise, videos have surpassed other content formats in terms of consumer consumption as they’re both educational and entertaining. Not getting enough conversions despite getting more visitors? That’s not all!

eCommerce 130

eCommerce Marketing Information Small Business Retail 130

Retail TouchPoints

MAY 2, 2022

It’s no surprise that ecommerce has practically taken over the global economy. According to a study by the Öko-Institut in Berlin, ecommerce overall results in significantly lower carbon emissions than brick-and-mortar retail sales, mostly thanks to savings in heating and electricity. Technology and Sustainability.

eCommerce 328

eCommerce Shipping Costs B2B Clothing 328

Retail TouchPoints

MARCH 6, 2024

Retail’s busiest returns period may be in the rearview mirror until next year, but rising ecommerce order volumes have caused returns management to become an aspect of ecommerce and omnichannel business that warrants a dedicated year-round strategy. Image courtesy Ryder According to Ryder’s 2023 ecommerce consumer study of 1,077 U.S.

Customer Experience 271

Customer Experience Shipping Costs eCommerce Improvements 271

lateshipment

DECEMBER 24, 2021

Returns are a part of every e-commerce business. 20% of all e-commerce orders are returned. What is E-commerce Returns Management? E-commerce Returns Management Process: Best Practices. The post E-commerce Returns Management Process: Best Practices appeared first on Lateshipment.com Blog.

eCommerce 130

eCommerce Management Shipping Costs Shipping 130

Groove

MARCH 12, 2024

Podcast : Download | Subscribe : Apple Podcasts | Google Podcasts | Spotify Meeting Gentry Jensen of Cordova Outdoors In this episode of the eCommerce Masters Podcast, host Ethan Giffin engages with Gentry Jensen, founder of Cordova Outdoors, delving into Jensen's remarkable journey from a Navy SEAL to an innovative entrepreneur.

Outdoor 195

Outdoor eCommerce BigCommerce Travel 195

Forrester eCommerce

AUGUST 24, 2022

Over the past year, Forrester’s diligently covered the state of the metaverse and what it means for marketing, technology, and other business executives. On Thursday, September 29 at 11:15 am CDT, we will debate the future of the internet (Metaverse, NFTs, and Web3) at Forrester’s Technology & Innovation event.

Events 360

Events Technology Marketing Other 360

lateshipment

JANUARY 17, 2023

The main reason is due to the fact that customer experience (CX) much like e-commerce is an ever-changing area and you need to keep yourself updated with new trends in the field to thrive and enjoy success. Why E-commerce Businesses Need to Stay Updated with the CX Trends. 6 E-commerce CX Trends to Look out for in 2023.

eCommerce 130

eCommerce Merchant Services Omnichannel Customer Experience 130

ChannelAdvisor

SEPTEMBER 8, 2022

The answer doesn’t matter — we have technology to do these things for us, whether it’s as simple as a calculator or as complex as CRM software. . When it’s done right, it makes processes so seamless, you can’t remember doing them without technology. . What Is E-Commerce Automation? How Does (E-Commerce) Automation Work?

eCommerce 98

eCommerce Channel Order Fulfillment Technology 98

Retail TouchPoints

FEBRUARY 9, 2021

and also has teamed up with e-Spirit to enhance its ecommerce customer experience. GNC also announced that it would deploy e-Spirit’s FirstSpirit Digital Experience Platform. . GNC has partnered with Target subsidiary Shipt to offer same-day delivery of its health and wellness products across the U.S.,

eCommerce 198

eCommerce Beauty and Health Customer Loyalty Customer Experience 198

Steve Dennis

APRIL 29, 2022

On average, e-commerce penetration is only slightly ahead of where we would expect it to be had the pandemic not happened. My fellow Forbes contributor Jason Goldberg calculated that “non-store” sales (a decent proxy for “e-commerce”) were up about 35% when compared to two years ago when the Covid crisis first hit.

eCommerce 88

eCommerce Fulfillment Books Accessories 88

Retail TouchPoints

SEPTEMBER 11, 2020

holiday for the first time in 30 years , with many other retailers, including Target, quick to follow their lead. All eyes have shifted to e-Commerce as, according to a recent Forrester survey, 42% of consumers do not plan to return to stores after stay-at-home orders are lifted. [1]. Does this mean the end for Black Friday?

eCommerce 198

eCommerce Operations Fulfillment Customer Loyalty 198

RTP blog

OCTOBER 3, 2018

It’s no secret to anyone following retail that e-Commerce is evolving rapidly (along with the store experience), particularly as the channels continue to converge. The RTP editors share their thoughts on the trends and insights revealed by the 16 experts cited in the E-Commerce Innovations Special Report.

eCommerce 150

eCommerce Multi-channel Channel Subscription 150

lateshipment

NOVEMBER 11, 2021

In this article, we’ll be putting our focus on BFCM, the biggest time of the year for e-commerce retail, where they look forward to maximizing their Holiday season sales. The crisis has become the biggest stumbling block e-commerce businesses would ever face in history. Why is Customer Support Imperative During BFCM 2021?

eCommerce 130

eCommerce Customer Shipping Costs Social Media 130

Retail TouchPoints

AUGUST 30, 2022

In a bid to improve product discovery across shoppers’ digital commerce journeys, retailers have been investing heavily in personalization. The retailer saw a sharp increase in its ecommerce revenue in 2020, as consumers stayed home and relied on electronic devices for professional as well as social and entertainment needs.

Consumer Electronics 292

Consumer Electronics Electronics eCommerce Consumer 292

365 Retail

OCTOBER 30, 2023

The technologies used to support these online platforms have experienced similar growth and diversification as necessity births convenience. Many companies, such as Globalgraphics , have been involved in choosing the best tech stack for various eCommerce projects to avoid these potential issues.

eCommerce 52

eCommerce eCommerce Platforms WooCommerce SEO 52

RTP blog

JANUARY 29, 2018

Expect to also see robotic “ horses ” and other critter-analogues as part of the last-mile delivery mix. Expect to see a widespread rollout of multiple delivery options — to home, to car, to office, to store, to locker, to curbside, from all of the major e-Commerce players. Who will they be?

eCommerce 170

eCommerce Fulfillment Shipping Costs Specialty Retailers 170

ChannelAdvisor

AUGUST 12, 2022

According to recent research by Digital Commerce 360 , collective sales on B2B marketplaces grew 130% year over year in 2021 to $56 billion, making them the fastest growing segment in B2B ecommerce. What strategies or technologies will help them overcome these challenges?

eCommerce 85

eCommerce B2B Shipping Costs Multichannel 85

Retail TouchPoints

JUNE 7, 2023

Sensory Enabling Technologies (SETs) enable consumers to feel textures, smell and even perceive the taste of a product. retailers could increase revenue by focusing on their ecommerce content. Relying on these technologies can help inform the consumer about the sensory properties of a product like its texture, smell, and even taste.

Technology 274

Technology Retail Customer Experience Presentation 274

ChannelAdvisor

AUGUST 29, 2022

Quick commerce – also known as Q-commerce and on-demand delivery – is an e-commerce delivery process that aims to have purchased goods and services delivered within an hour or less. Quick commerce isn’t exactly new. A Closer Look at the Quick Commerce Landscape. Intermediate delivery services.

eCommerce 92

eCommerce Food and Beverages Fulfillment Consumer 92