Forrester eCommerce

NOVEMBER 21, 2022

Retailers can improve their websites and boost customer experience this holiday season by applying these tips.

Retail 368

Retail Customer Experience Improvements Customer 368

GetElastic

NOVEMBER 21, 2022

Elastic Path adds a D2C Starter Kit for brands to kickstart their Composable Commerce journey with a customizable storefront. What is the D2C Starter Kit? The D2C Starter Kit is an open-sourced toolbox aimed at accelerating the development of a digital commerce storefront that can be easily customized for specific use cases. D2C brands can set up a commerce storefront in a matter of days rather than months, saving up to 15% of implementation costs while preserving the speed and flexibility a Com

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Demo Management Customer 148

Digital Doughnut

NOVEMBER 21, 2022

Ross Howells, Head of Online Sales at Fasthosts, shares the essential steps he recommends web pros apply to boost demand for their services through digital marketing.

Marketing 52

Marketing Recommendation Social Media B2B 52

Wiser

NOVEMBER 21, 2022

It’s no secret that introducing a new product to the market can be extremely difficult. Coming up with the product idea feels like the first big hurdle, but the true challenge comes from a different step—doing your homework. It’s important that you gain a deep understanding of your customer base. Who are they? Are they happy with your products?

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Marketing Information Small Business Retail Consumer 147

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In the B2B space, digital expectations are higher than ever. Consumer platforms have made online experiences incredibly user-friendly and efficient, adding pressure for businesses to follow suit to meet the expectations of the modern B2B buyer. Take inspiration from B2C commerce strategies and adapt them for B2B digital interactions. Learn to create engaging and well-crafted consumer shopping experiences with insights and tools from Orium’s report, A Blueprint to B2B Commerce.

B2B

Forrester eCommerce

NOVEMBER 21, 2022

Since we published The Top 10 Emerging Technologies In 2022, we’ve been getting questions about how these technologies were selected out of the hundreds that Forrester tracks. Clients also ask, “Why are some obvious ones like machine learning, blockchain, the metaverse, or quantum computing missing?” Here are our top 10. Please read our four-part blog […].

Technology 370

Technology Blog 370

Retail TouchPoints

NOVEMBER 23, 2022

Window shopping is a time-honored New York tradition, especially around the holidays when retailers pull out all the stops. And while window shoppers typically have to enter the store to make actual purchases, this year livestreaming network TalkShopLive is making it possible for shoppers to buy what they see right there on the street. In partnership with FrontRunner Technologies, TalkShopLive is bringing a “live commerce window shopping experience” to NYC.

Demo 315

Demo Omnichannel Technology Retail 315

Groove

NOVEMBER 21, 2022

The History of Loyalty Programs. Shortly after the American Revolution, the first recorded example of a loyalty program was implemented. In 1793, merchants in high traffic areas faced harsh competition. In order to turn one-time purchasers into loyal repeat customers, merchants got creative. These retailers started to give customers branded copper coins, with little to no numismatic value.

Subscription 195

Subscription Merchant Services Gifts Live Chat 195

Forrester eCommerce

NOVEMBER 23, 2022

Companies want to be insights-driven, customer obsessed, and future fit. This journey includes investing in data literacy or spending on tech. In 2022, 75% of US business decision-makers responded that they are adopting enterprise-wide data literacy, and companies are projected to spend 4.7 trillion dollars on technology globally. But if tech execs think that these […].

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Improvements Technology Customer Customer Data 363

Retail TouchPoints

NOVEMBER 22, 2022

Target is adding Starbucks options to its Drive Up curbside service at 240 stores in California, Delaware, Minnesota, New Jersey, New York, Pennsylvania, Texas, Washington and West Virginia. Shoppers can place orders and have their food and beverages delivered to them alongside their other items. . Starbucks orders can be placed after the Target customer receives confirmation that their standard order is ready.

Food and Beverages 311

Food and Beverages Customer Other Retail 311

My Wife Quit Her Job

NOVEMBER 20, 2022

EBay is a great place to sell new and used items. They provide a user-friendly platform and access to millions of potential customers. But with so many products to choose from, how do you know which ones will sell? Here is a list of profitable Ebay product ideas along with tips on where to find inventory. The post Top 25 Best Things To Sell On eBay To Earn A Profit appeared first on MyWifeQuitHerJob.com.

Customer 264

Customer eCommerce 264

Speaker: Shaunna Bruton and Kailey Holmes

Unlock the potential of customer data to create personalized retail experiences that resonate with your audience. This webinar will explore the critical role of customer data in modern retail, providing you with strategies to collect, analyze, and apply data to enhance personalization. Learn from leading retailers, like Harry Rosen, and experts on how to turn data into actionable insights that drive customer satisfaction and loyalty.

Retail

Ecommerce Platforms

NOVEMBER 21, 2022

Black Friday is a glorious day for shopping! Most retailers offer up to 40% off of some of their best-selling items- saving you plenty of dollars on the season's must-have products. Of course, we all know Black Friday and Cyber Monday are great times to cash in on sweet online deals. However, most people assume this only pertains to physical products like electronics, homeware, clothes, etc., But on top of that, you'll find tons of ultra-low deals on first-rate ecommerce, marketing, and retail-r

Shopify 210

Shopify Electronics Document Clothing 210

Forrester eCommerce

NOVEMBER 22, 2022

In 2023, marketers plan to spend more on paid and organic search despite data deprecation and economic headwinds. According to Forrester’s Q3 B2C Marketing CMO Pulse Survey, 82% of CMOs plan to increase paid search budgets and 74% plan to increase SEO budgets in 2023. As search budgets grow, the medium is changing radically. The […].

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B2C SEO Marketing Customer 195

Retail TouchPoints

NOVEMBER 23, 2022

A federal judge has reportedly ordered Amazon to stop retaliating against employees engaged in workplace activism, according to the Associated Press. The ruling is part of a court case the National Labor Relations Board (NLRB) brought against Amazon in March 2022 seeking the reinstatement of an employee who was involved in organizing a warehouse on Staten Island , N.Y.

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Presentation eCommerce Retail 310

Kissmetrics

NOVEMBER 22, 2022

Naming products is no easy task. You’ve got your product and a whiteboard full of random phrases and ideas being tossed around. Some names sound ok, maybe a few seem like a good fit, but no one on your team can agree on a winner. So how do you choose the right name for your product? Here’s where keyword research comes into play! By understanding what people are searching for, you can optimize your product name to better meet their needs.

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Social Media SEO Marketing Other 157

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Join Bloomreach at Innovation Fest: Summer 2024, a virtual event, to explore the future of personalized marketing and merchandising! Along with the company’s top product experts, CEO Raj De Datta will provide an exclusive look at the company’s latest AI innovations reshaping the omnichannel experience. Don’t miss out on this exciting opportunity to connect with fellow industry leaders and explore the latest trends in retail technology.

eCommerce

Ecommerce Platforms

NOVEMBER 25, 2022

In this LearnDash review, we’ll be exploring why the WordPress plugin has emerged as one of the most popular tools for educators hoping to share their knowledge online. Though relatively streamlined and simple for beginners to use, LearnDash benefits from a huge variety of features intended to empower today’s online educators. LearnDash is an award-winning application for the WordPress ecosystem, targeted at anyone who wants to publish a course online quickly and effectively.

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Subscription Shopping Carts WooCommerce PayPal 195

Forrester eCommerce

NOVEMBER 21, 2022

It’s been a grand spring, summer, and fall of Wave evaluations for me. These evaluations are time intensive. I’ve spent many nights, weekends, early and late hours on two separate cloud management evaluations. The participating vendors each spent long hours submitting answers to detailed questionnaires, lining up customer references & executive briefings, and preparing for […].

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Management Reference Customer 195

Retail TouchPoints

NOVEMBER 21, 2022

Bloomingdale’s has launched a multi-brand virtual shopping experience for the holidays with dedicated spaces featuring Chanel , Ralph Lauren and Nespresso. Developed by Emperia , the virtual store is available via the Bloomingdale’s website on desktop and mobile. Ralph Lauren “floor” in the Bloomingdale’s virtual store. Chanel, Ralph Lauren and Nespresso each have their own dedicated “floor” in the virtual store that users can transition between by using the virtual elevator.

Department Stores 304

Department Stores Gifts Fashion Mobile 304

lateshipment

NOVEMBER 21, 2022

Delivery issues are inevitable and particularly more frequent during the holiday season. But we can’t blame the shipping carriers for it. This is because the huge incoming volume of shipments really puts a strain on their capacity to deliver orders properly. However, that doesn’t mean we let them get away with delivery issues because an angry customer doesn’t delve deep into the reasons behind the issue.

Shipping Costs 130

Shipping Costs Customer Social Media Shipping 130

Speaker: David Nisbet, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Payment Services

RetailDive

NOVEMBER 23, 2022

The retailer has been integrating NFTs into its holiday celebrations and will make the winning design into a real-life balloon for its 2023 parade.

Retail 129

Retail 129

Forrester eCommerce

NOVEMBER 21, 2022

Both in training and in producing a TEI study, keeping things moving is the most important part. Fortunately, Forrester helps you throughout the entirety of the TEI process.

B2B 195

B2B Management Marketing 195

Retail TouchPoints

NOVEMBER 22, 2022

Photo courtesy of Bruce Gilbert, AP Images for Lowe’s. Photo courtesy of Bruce Gilbert, AP Images for Lowe’s. Photo courtesy of Bruce Gilbert, AP Images for Lowe’s. Photo courtesy of Bruce Gilbert, AP Images for Lowe’s. In the spirit of giving, and to fine-tune some of its brand messaging, Lowe’s is partnering with Wyndham Hotels & Resorts to create a home away from home with their Holiday Home Layover experience, specifically for travelers whose holiday travel plans

Travel 286

Travel Mobile Channel Consumer 286

365 Retail

NOVEMBER 24, 2022

It’s no secret that Covid-19 has disrupted countless winter plans for both businesses and consumers over the last two years. In 2022, while we haven’t yet fully seen the last of the virus, some might have thought we were heading towards a more ‘normal’ end to the year. . However, with highly publicised inflation rises, and increases to the cost of living through energy price hikes, many consumers are already feeling the crunch in the run up to Christmas.

Technology 105

Technology Channel Customer Experience Social Media 105

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RetailDive

NOVEMBER 22, 2022

But U.S. District Judge Diane Gujarati declined to reinstate a worker fired following his activism at a now-unionized Staten Island facility.

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Forrester eCommerce

NOVEMBER 22, 2022

Incorporate inclusive design this holiday season by prioritizing digital accessibility, using inclusive language, and showing that you care.

Customer Experience 195

Customer Experience Customer 195

Retail TouchPoints

NOVEMBER 22, 2022

Two of the biggest names of the holiday season — Macy’s , producer of the iconic Thanksgiving Day Parade, and toy maker Mattel — are doubling down on the world of Web3 this season with the debut of new virtual activations. The 96 th edition of the Macy’s Thanksgiving Day Parade can be experienced in the metaverse this year, and fans will have the chance to vote on which of five NFT projects will be turned into a real-world balloon for the 97 th edition of the parade in 2023.

Toys 258

Toys Cryptocurrencies Arts Events 258

Omnisend

NOVEMBER 22, 2022

Reading Time: 10 minutes. Welcome emails have the second-highest conversion rate of 2.86% , after order confirmation emails with 3.22%. Clearly, these emails present an excellent opportunity for marketers to get their subscribers to take the desired action. And welcome email subject lines are partly responsible for determining whether a person would even open your email.

Toys 88

Toys Marketing Mobile Social Media 88

Speaker: Jason Cottrell and Brian Walker

The era of all-in-one platforms is over. Now, retail success depends on integrating a blend of diverse technologies to thrive. As customers and stakeholders expect agility and innovation, how can you meet these expectations efficiently without stumbling into complexity? Explore a customer-centric approach to navigating digital transformation in retail.

Retail

RetailDive

NOVEMBER 22, 2022

Online ordering spiked during the pandemic — and so did the waste it creates. As Cyber Monday approaches, startups are developing ways to offer an alternative.

eCommerce 112

eCommerce 112

Forrester eCommerce

NOVEMBER 21, 2022

The four biggest public cloud providers are intensifying their struggle for market share.

Marketing 195

Marketing Customer 195

Retail TouchPoints

NOVEMBER 22, 2022

Beloved New York City off-price department store Century 21 has partnered with logistics provider Fillogic ahead of its spring 2023 relaunch. The NYC-headquartered Fillogic will support the retailer through ecommerce and store-based fulfillment, reverse logistics and returns, forward-staging of inventory and final-mile delivery. Century 21 also will utilize one of Fillogic’s micrologistics hubs that has been converted from a retail space.

Fulfillment 268

Fulfillment eCommerce Department Stores Payment Services 268

365 Retail

NOVEMBER 25, 2022

UK online retail businesses could increase their gross sales by up to £200 million during the 2022 Black Friday weekend (25th – 28th November) if failed payments are avoided, according to the latest analysis by BR-DGE ’s failed payments calculator. Recent data from VoucherCodes forecasts that UK shoppers are set to spend £8.71bn this Black Friday Weekend.

Merchant Services 98

Merchant Services Payment Services Online Retail eCommerce 98

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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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