Sat.Aug 12, 2023 - Fri.Aug 18, 2023

article thumbnail

Elevating Ecommerce User Experience (UX) for Brands and More | Salsify

Salsify

Global ecommerce sales reached $5.7 trillion in 2022 and are expected to cross the $6 billion mark, according to data from eMarketer. In addition to rising sales volumes, online shopping options have now outpaced brick-and-mortar stores as consumers’ preferred purchasing destinations. As noted by 2022 research from Raydiant , 55.4% of customers would rather shop online than in-store.

eCommerce 128
article thumbnail

3 Post-Purchase Fails…and How to Fix Them  

Retail TouchPoints

Executive teams have historically looked at the customer journey as a funnel, aiming to bring consumers from an initial point of engagement through to a purchase. But leaders are increasingly reframing this journey and looking at it more as a circular loop. After all, the goal is to get your customers to buy from you over and over again, right? That’s why brands and retailers are looking at the post-purchase experience as a new way for them to differentiate.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Price Positioning: What It Is and How It Affects Customer Behavior

Wiser

Understanding your product’s position in the market is crucial for success, especially when it comes to price. But what exactly is price positioning, and how does it impact a product’s success in the marketplace? Price positioning refers to the process of determining where a product or service fits in relation to other offerings in the market, based on its price.

Customer 127
article thumbnail

6 Best text message services for businesses in 2023

Omnisend

Reading Time: 8 minutes Many marketers believe text message services are only for personal use. SMS has gained significant traction as a powerful tool for businesses. It engages with customers, sends essential updates, and runs marketing campaigns efficiently. Text message services offer unparalleled efficiency in executing marketing campaigns. What’s more?

article thumbnail

Mastering Retail Peaks: Composable Commerce, Loyalty Tech, and Future-Ready Strategies for 2024

Speaker: Jennifer Hileman - Head of Retail Platform Strategy at Orium, and Zach Ettelman - Solutions Partner Team in North America at Talon.One

Prepare to excel in the dynamic world of retail, spanning the holiday season and beyond into 2024! Join us for an insightful webinar as we delve into the powerful synergy of composable & MACH Technology paired with the leading loyalty and promotions engine. Discover how composable commerce and loyalty management can redefine your retail approach, ensuring sustained success through the holiday rush and well into the new year.

article thumbnail

FASTR Frontend: Holiday Campaign Brand Guidelines Asset Library

Zmags

In this short video tutorial , you'll get a look at the quick and painless functionality of FASTR Frontend 's Brand Guidelines. This feature is especially helpful for organizing assets and updating your site to match special, seasonal, or holiday themes and campaigns.

130
130
article thumbnail

When Is The Right Time To Invest In The Cool New Thing?

Forrester eCommerce

Not every emerging technology succeeds. Read more on how you can cut through the noise, to work out when and where to commit your company’s finite resources.

More Trending

article thumbnail

Reaching consumers in a brave new world for retail

RetailDive

How has retail changed in the first half of 2023? What can brands expect in the second half of the year? Find out the factors driving change in the industry and what retail brands should keep in mind about today’s shoppers.

Retail 88
article thumbnail

Digital Marketing for Ecommerce 101 | Salsify

Salsify

The internet and ecommerce have fundamentally changed how most people shop, and digital marketing for ecommerce continues to evolve.

eCommerce 107
article thumbnail

Explainability Is Necessary For AI’s Success

Forrester eCommerce

Forrester recommends that business leaders looking to enhance their enterprise AI adoption should pull on the seven levers of trusted AI.

article thumbnail

How To Make $5000 A Month: 13 Ways To Make More Money

My Wife Quit Her Job

If you have the right skills in today’s market, you can easily increase your monthly income or create a new source of passive income. In this post, I share 13 ways on how to make $5000 a month that are free or need less than $100 to start. Each side hustle idea on this list is in high demand and offers many benefits, such as low startup and overhead costs.

Marketing 246
article thumbnail

Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

article thumbnail

ECOM 101: How Adaptive Experiences Impact the Customer Journey

Zmags

The customer journey— which we’ve written about before —is a foundational component of any effective ecommerce strategy, certainly any strateg y that hopes to build long term customer relationships. Through the customer journey, retailers are able to interact with new and existing users across a range of digital touch points and channels, encouraging repeated engagement and gleaning increasingly d etailed knowledge about how an individual is likely to behave.

Customer 130
article thumbnail

What is Multi-Local Commerce and Why is it Essential for Growing Global Sales

ESW

The world’s best-loved brands all have one thing in common: They deliver superior customer experiences. Regardless of product or industry, dominant brands prioritise and execute next-level online customer experiences in every market. These experiences don’t happen by accident. Rather, every detail of the shopper journey – from demand generation to last-mile delivery – is part of a multi-local commerce implementation.

article thumbnail

Wealth Managers: Impact-Oriented Investors Need Your Help

Forrester eCommerce

Impact-Oriented Investors Are Waiting For A Reason To Take The Plunge Data from Forrester’s Financial Services Benchmark Recontact Survey, 2022, found that 15% of US online adult investors own sustainable investment products — a group we call “sustainable investors.” They are younger, wealthier, and more educated than the average investor.

article thumbnail

484: Hacking The LinkedIn Algorithm: How Chase Dimond Grew His Following To 227K Subs In 11 Months

My Wife Quit Her Job

Today, I’m thrilled to have my friend Chase Diamond back on the show. Chase is the co-founder of Structured Agency, a top email marketing firm. But outside of email, he’s also a master of social media. In this episode, we discuss Chase’s recent success on LinkedIn where he went from 27K subs to over 220k subs in just eleven months reaching an astounding 100 million impressions.

article thumbnail

How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

article thumbnail

Best 12 YouTube Channels for Amazon FBA Sellers

Algopix

In the dynamic world of Amazon FBA (Fulfillment by Amazon), staying ahead of the curve is essential for success. As seasoned Amazon sellers, we understand the importance of quality insights and valuable resources to elevate your FBA game. This guide unveils the crème de la crème of YouTube channels tailored for Amazon FBA sellers. With these channels at your disposal, you’ll gain unparalleled knowledge, tactics, and strategies, ensuring you outshine your competition and thrive in the Amazo

Channel 131
article thumbnail

What Is OTT Advertising: A Breakdown of Over-the-Top Ads

CPC Strategy

Streaming video is an increasingly popular and effective way of reaching modern viewers and is the ideal choice for brands that want to engage potential customers in the discovery phase of the consumer journey. Don’t believe us? Check out the latest stats on streaming audience behavior, engagement, and more!

Consumer 114
article thumbnail

There but not there yet – The Indian DPDP (Digital Personal Data Protection) Law 2023

Forrester eCommerce

The Indian parliament passed the much-awaited DPDP bill on August 10th, 2023. This has come six years after the Supreme court of India declared the right to privacy as a fundamental right. Ministry of Electronics and Information Technology (MeiTY) had introduced the first draft of the bill in 2022.

article thumbnail

Independent Retailer + Sellers Conference Announces Session to be Held at ASD Market Week

RetailMinded

ASD Market Week, the nation’s premier consumer goods trade show connecting retailers and vendors across categories that include home goods, apparel, accessories, beauty and more, will once again welcome the Independent Retailer + Sellers Conference produced by Retail Minded. Among the speakers at the upcoming Independent Retailer + Sellers Conference include the following industry leaders: + Izabella Ritz, CEO of Ritz Momentum + CJ Rosenbaum, Founder and Partner at Amazon Sellers Attorney

Retail 98
article thumbnail

The "Multi" Problem in Omnichannel Commerce with Orium + Elastic Path

Modern retail is complex, but composable commerce can help brands navigate that complexity successfully. Operating in multiple geographies, handling multiple currencies, leveraging multiple brands, exploring multiple business models… These are just some of the complicated realities facing modern brands. In this masterclass, Julie Mall from Elastic Path and Thomas Mulreid from Orium take a deep dive into the many elements at play in commerce today, looking at what the term “multi” means and break

article thumbnail

Best Tax Software for Amazon Sellers in 2023

Algopix

As the world of e-commerce continues to grow at an unprecedented pace, Amazon remains at the forefront of this revolution. The platform has empowered countless individuals to become entrepreneurs, selling their products to a global audience with relative ease. However, the convenience of online selling comes with its fair share of challenges, especially when it comes to managing taxes.

article thumbnail

3 Things You Need to Do Before Deciding on a Rebrand of Your Small Business

Retail TouchPoints

Rebranding can help refresh your image, communicate your value proposition and attract more customers. But costs can range from roughly $30,000 to $50,000 over a period of three to four months. Note that this is just the most basic type of rebranding. That means you need to make sure you really want a rebrand in the first place. You wouldn’t want to spend thousands of dollars on something that won’t do you any good.

article thumbnail

Saying Goodbye To MQLs: So We’re On Board With Buying Groups, But What About The Individual?

Forrester eCommerce

Welcome back to this multipart blog series answering why leads-centric marketing approaches don’t work. In this post, we look at what happens to the individuals if we focus on buying groups.

Blog 332
article thumbnail

Your Guide to Digital Influence in Retail | Profitero

Profitero

Ask Profitero – the industry's first chat-based AI assistant seamlessly integrated with cutting-edge commerce analytics. This new offering marks a significant step forward in harnessing the power of artificial intelligence and data analysis for enhanced decision-making in the competitive world of online retail.

Retail 78
article thumbnail

Automation, Personalization, and Tracking for eCommerce: How To Make Them Work

Curious about eCommerce success strategies? Download "Automation, Personalization, and Tracking for eCommerce" and discover the blend of automation and personalization secrets for exceptional outcomes. In this ebook, you'll learn how to: Streamline Operations: Simplify inventory, marketing, and service tasks with automation, freeing time for vital business aspects.

article thumbnail

The Best 14 Books for Amazon FBA Sellers to Read

Algopix

In the dynamic world of e-commerce, Amazon’s FBA (Fulfillment by Amazon) program has revolutionized the way entrepreneurs do business. With its seamless order fulfillment, customer service, and global reach, FBA has opened up new avenues for aspiring entrepreneurs to start and grow their online businesses. However, navigating this competitive landscape requires more than just setting up a storefront; it demands a deep understanding of e-commerce strategies, supply chain management, brandin

eCommerce 115
article thumbnail

Aldi Adds 400 Stores with Acquisition of Harveys Supermarket, Winn-Dixie

Retail TouchPoints

Southeastern Grocers (SEG) has initiated a strategic divestiture of its business, with Aldi set to acquire all SEG grocery operations under the Winn-Dixie and Harveys Supermarket banners and investment group Fresco Retail Group set to take over the Fresco y Más banner. Under the proposed merger agreement, Aldi will acquire all outstanding SEG capital stock, which encompasses the Winn-Dixie and Harveys Supermarket grocery operations, in an all-cash transaction.

Retail 97
article thumbnail

Subscription Hardware Puts The Channel At Risk

Forrester eCommerce

Subscription-based hardware is the emerging model that every hardware vendor is promising to customers, partners, and investors. It’s a significant shift from the classic capex model in which firms spend money for outright hardware purchases. There are several scenarios such as new technology, short-term projects, test-before-you-buy, and infrastructure bundled with managed services, etc.

article thumbnail

Appointment confirmation text messaging templates and best tips to use

Omnisend

Reading Time: 7 minutes Myth: Appointment confirmation text messages aren’t necessary. Some businesses argue against the necessity of appointment confirmation text messages, especially if the appointment was confirmed through other means such as email. However, appointment confirmation messages can be a game-changer for appointment-based businesses.

Books 78
article thumbnail

2 Retail Sectors That Are Completely Changing the Game: FMCG & Q-Commerce

Speaker: Joe Heather, Deliverect GM (UK&I)

Fast-Moving Consumer Goods (FMCG) and Quick Commerce (Q-commerce) are two vibrant sectors that have undergone significant transformations with the advancements in digital technology. With growing internet penetration and the proliferation of smartphones, consumers' purchasing habits have unsurprisingly evolved. They now demand quick, convenient, and seamless shopping experiences, which both FMCG and Q-commerce sectors strive to provide.

article thumbnail

Heydude teams up with Dude Perfect

RetailDive

The footwear brand is forming a long-term partnership with Dude Perfect — a sports-themed content group with nearly 60 million YouTube subscribers.

96
article thumbnail

AliExpress Launches New Collab and Pop-Up Tour with Tiffany Haddish

Retail TouchPoints

AliExpress , the international online retail marketplace operated by Alibaba International Digital Commerce Group, is celebrating its collaboration with actress and comedian Tiffany Haddish by embarking on a pop-up store “tour” around Los Angeles. The tour is AliExpress’ first foray into the U.S., and each store will feature interactive elements, personal shopping concierges and variety of products, from e-bikes to smart watches to home goods.

article thumbnail

The 2023 CICS Forrester Wave™ Is Live, And Competition Is Fierce

Forrester eCommerce

Our first-time evaluation of this dynamic market, The Forrester Wave™: Conversation Intelligence For Customer Service, Q3 2023, is now live! We looked at the top 11 vendors in this market today and evaluated them across 32 criteria.

Customer 326
article thumbnail

SMS compliance checklist: A comprehensive guide to optimizing your SMS communication

Omnisend

Reading Time: 8 minutes It’s a common belief that an SMS compliance checklist is a concern solely for large enterprises. However, the reality is quite different. Compliance is a crucial aspect for businesses of all sizes. This includes small and medium-sized enterprises (SMEs). Disregarding compliance can lead to serious legal and financial repercussions.

article thumbnail

ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.