Retail TouchPoints

SEPTEMBER 20, 2022

Walmart is expanding the reach of its retail media offerings through a series of new partnerships with TikTok , Snap , Roku and livestreaming platforms Firework and TalkShopLive to enable new off-site and video-based advertising capabilities. Here’s how it will work: Example of a TikTok feed ad via Walmart Connect.

Retail 287

Retail Social Media Apparel Omnichannel 287

Retail TouchPoints

MARCH 23, 2023

Prada Group and Adobe have entered an enhanced partnership designed to enable real-time personalization and increase revenue by enhancing the luxury retail group’s customer experiences across all digital and physical channels.

Omnichannel 312

Omnichannel Customer Experience Accessories Customer Data 312

Retail TouchPoints

DECEMBER 1, 2022

BJ’s Wholesale Club has become the latest retailer to launch a media network, offering brands a comprehensive advertising solution to connect with its members. HelloFresh streamlined its retail media offering with the launch of a new online platform in partnership with Brandcrush.

Retail 330

Retail Social Media Omnichannel Improvements 330

Retail TouchPoints

FEBRUARY 5, 2024

Swiftly’s out-of-the-box solutions are designed to help independent operators create mobile and web platforms that include personalized advertising and content, closed-loop reporting and data-driven consumer insights. In today’s competitive landscape, delivering value extends beyond pricing.

Operations 264

Operations Mobile Consumer Retail 264

Retail TouchPoints

FEBRUARY 15, 2024

With this declaration, the CDC issued a clarion call for “individuals, governments, workplaces, health systems and community organizations” to confront this growing crisis by developing ways to increase personal connection. These complex interactions are your proving ground for a more connected customer experience.

Live Chat 263

Live Chat Social Media eCommerce Consumer 263

Groove

MAY 19, 2023

If you've ever found yourself asking, "What is Google Merchant Center, and how can it enhance my eCommerce performance?" Google Merchant Center is a powerful platform that empowers eCommerce merchants to extend their reach by showcasing their products across the vast Google ecosystem. One such tool is Google Merchant Center.

Merchant Services 370

Merchant Services eCommerce Shipping Costs Information 370

Retail TouchPoints

MARCH 20, 2024

For the retail sector specifically, it combines shopping, marketing and customer service to allow consumers to make purchases, ask questions, set up returns, give feedback, and much more — all from the comfort of their favorite online platforms, like WhatsApp and Instagram. what they purchased last time), and pattern recognition (i.e.

Small Business Retail 277

Small Business Retail Recommendation Consumer Customer Data 277

Retail TouchPoints

MAY 17, 2023

All three investments are aimed at helping enhance the Ebay experience and build customer trust. “Certilogo’s technology and talented team allows Ebay to build on this commitment, establishing Ebay as a leader in pre-loved fashion, and offering new ways for consumers to connect and engage with brands.” ”

Sporting Goods 299

Sporting Goods Apparel Fashion Accessories 299

Algopix

APRIL 14, 2024

His expertise in SEO and digital marketing tactics has helped numerous businesses enhance their online presence and sales, making him a significant figure in the eCommerce landscape. Her strategic insights help businesses to innovate and thrive in the digital era, focusing on integrating new technologies to enhance consumer experiences.

eCommerce Marketing 113

eCommerce Marketing eCommerce Marketing Toys 113

Retail TouchPoints

MAY 12, 2022

Sensormatic Solutions has launched an enhanced Sensormatic IQ platform and transformative services. The solution provider aims to meet the needs of modern, digitally connected retailers by offering solutions across shopper experience, inventory intelligence, loss prevention and operational effectiveness.

Operations 288

Operations Recommendation Technology Management 288

Retail TouchPoints

SEPTEMBER 27, 2023

Shopify has taken a stake in the B2B retail marketplace Faire and is establishing Faire as the recommended wholesale marketplace for its millions of global merchants through a deeper integration between the two platforms. The size of Shopify’s stake in Faire was not disclosed.

B2B 289

B2B Shopify Merchant Services eCommerce 289

Retail TouchPoints

JANUARY 9, 2024

Instacart’s closed-loop platform and first-party retail media data are critical differentiators for CPG brands,” said Laura Jones, Chief Marketing Officer of Instacart in a statement. The new partnership is part of Instacart Ads’ continued expansion of advertising capabilities, both on- and off-platform.

Shopping Carts 264

Shopping Carts Consumer Retail Marketing 264

Algopix

MARCH 25, 2024

Amidst this digital cacophony, Amazon stands tall as a titan of online retail, connecting millions of sellers with eager shoppers worldwide. However, with great opportunity comes fierce competition, and merely listing products on Amazon’s platform is often insufficient to stand out in the crowd.

eCommerce 116

eCommerce eCommerce Platforms Mobile Consumer 116

Retail TouchPoints

APRIL 25, 2023

Sam’s Club has launched a partner program for its Member Access Platform (MAP) , the platform through which brands can access and manage their ad campaigns on the retailer’s media network. making it easy for advertisers to connect with and implement the partners they need.

Retail 263

Retail Technology Management Marketing 263

Retail TouchPoints

APRIL 25, 2023

Klarna is introducing a portfolio of social media-esque capabilities on its platform, including a personalized shopping feed and smart shopping features. consumers, according to a survey by Klarna — can connect with customer service agents through Ask Klarna, a free personal shopping service.

Payment Services 290

Payment Services Social Media Recommendation Consumer 290

Retail TouchPoints

MAY 5, 2023

As the retail media landscape continues to grow , Uber is expanding the types of ads available to CPG brands on the Uber Eats platform, and Sprouts Famers Market is leveraging Instacart ’s Carrot Ads platform to launch its own retail media network. The new offering is currently available in the U.S.

Food and Beverages 298

Food and Beverages Payments Technology Consumer 298

Retail TouchPoints

JUNE 16, 2022

The devices can be docked with Zebra’s Workstation Connect, which enables associates to view and demo products and specifications on larger screens, to help shoppers find the right items and complete their projects. All this requires connectivity within stores, not just for consumer devices but for the associates and managers to use.

Mobile 279

Mobile Demo Improvements Customer Experience 279

Retail TouchPoints

SEPTEMBER 14, 2023

The new capabilities include: Making it easier to shop in-platform : The existing “Shops ad” product enables users to make a purchase directly within Facebook or Instagram. “AI is taking center stage across the advertising industry with more tools available to marketers than ever before.” the UK, Canada and Australia this holiday season.

Magento 299

Magento Events BigCommerce Reference 299

Retail TouchPoints

APRIL 25, 2024

Here are four ways retailers can enhance the efficacy of their retail media network and boost profitability in the process: Venturing into Untapped Markets While some markets are already reaping the benefits of RMNs, some regions have yet to fully embrace this trend. of all ad revenue , outpacing television advertising.

Retail 239

Retail Customer Loyalty Technology Marketing 239

Retail TouchPoints

OCTOBER 20, 2022

SES-imagotag offers the VUSION Retail IoT Cloud Platform, which aims to help retailers strike a balance between physical and digital retail in a way that eliminates waste, improves operations and caters to the needs and values of shoppers.

Retail 278

Retail Customer Experience Improvements Operations 278

Retail TouchPoints

FEBRUARY 7, 2024

It allows brands to create a game-like experience in a real-life setting, enhancing customer engagement and the overall shopping experience. It is an ideal platform to test out brand activations, and several brands recently have. At Agora, Mullin connects great technology with great people, helping to bring their ideas to life.

Retail 287

Retail Games Clothing Customer Retention 287

FastSpring

APRIL 25, 2024

As part of this partnership, FastSpring’s platform will integrate EBANX’s Pix payment processing capabilities, enabling global SaaS, software, video game, and digital product companies to offer Pix payments to Brazilian customers seamlessly. Director of Payments, Risk, and Compliance at FastSpring.

Payment Services 88

Payment Services Merchant Services eCommerce Games 88

Retail TouchPoints

JUNE 9, 2022

Dollar General is enhancing its retail media network, DGMN, to better serve rural communities through the use of first-party data. Typically, digital platforms focus their delivery on high volume efficiency plays, which naturally skew to more densely populated markets for optimization.

Retail 277

Retail Supplies Mobile Channel 277

Retail TouchPoints

SEPTEMBER 28, 2023

Meta debuted a series of new AI-powered tools for its social platforms, including Facebook , Instagram , Messenger and WhatsApp , at its annual developers conference Meta Connect on Sept.

Magazine 325

Magazine Events Information Technology 325

Wiser

OCTOBER 4, 2023

Developing a well-thought-out social media strategy goes beyond merely having a presence on various platforms. Through consistent and strategic use of social media, businesses can create meaningful connections with their audience, humanize their brand, and position themselves as market leaders.

Social Media 145

Social Media Presentation Customer Experience Consumer 145

Retail TouchPoints

APRIL 14, 2022

Clyde has launched an Ownership Enrichment Platform tool, designed to enable deeper customer relationships and drive lifetime value through reimagined product protection, registration and issue resolution experiences.

Customer Experience 288

Customer Experience Customer Retail Channel 288

Retail TouchPoints

JANUARY 11, 2023

Microsoft is gearing up to take a bigger piece of the growing retail media pie with the debut of a suite of new capabilities through its PromoteIQ marketing platform, which the company acquired in 2019. It is our vision to create the industry’s most complete omnichannel retail media stack to support retailer evolution through retail media.

Omnichannel 315

Omnichannel BigCommerce Retail Social Media 315

Retail TouchPoints

JANUARY 6, 2022

Commerce experience management platform Salsify has introduced integration to the new Amazon Selling Partner API. This connection provides Amazon merchants with programmatic access to their Amazon Vendor Central account data to simplify the experience.

Merchant Services 264

Merchant Services Management Retail 264

Retail TouchPoints

MARCH 26, 2024

This privacy-friendly approach empowers retail brands to create hyper-personalized targeting tactics, fostering genuine connections while respecting user privacy. Retail brands need a compelling rationale to establish fair and just connections with customers through a privacy-centric approach for a successful zero-party data strategy.

Retail 264

Retail Apparel Consumer Clothing 264

Retail TouchPoints

MAY 23, 2023

Image resolution enhancement in Google Product Studio. In a time when shopping is happening anytime, anywhere, we hear from businesses that they find it challenging to stand out and connect with new customers,” said Matt Madrigal, VP and General Manager of Merchant Shopping at Google at a press briefing. “ Merchants in the U.S.

Merchant Services 299

Merchant Services Events Shopify Improvements 299

Retail TouchPoints

AUGUST 9, 2022

Headless commerce platform fabric has been selected as the company’s new commerce technology partner, and digital experience consultancy Bounteous will aid with the fabric implementation and creation of a new “connected commerce” platform.

Omnichannel 298

Omnichannel eCommerce Channel Operations 298

Retail TouchPoints

JULY 1, 2021

Responding to its customers’ desire for a more enhanced, elevated and personalized luxury experience, NMG announced plans to invest more than a half-billion dollars in digital technology over the next three years , through acquisitions like its recent purchase of Stylyze , partnerships and building out capabilities internally.

Omnichannel 264

Omnichannel Technology Channel Department Stores 264

Retail TouchPoints

NOVEMBER 9, 2023

Best Buy Health and Mass General Brigham will develop customized systems and capabilities to enhance the experience for Home Hospital patients, and the hospital also will leverage existing Best Buy Health technology and support services , including: Current Health , Best Buy’s care-at-home platform that connects patients to nurses, paramedics, advanced (..)

Technology 263

Technology Mobile Improvements Management 263

Retail TouchPoints

MAY 24, 2022

British retailer Asda is enhancing its end-to-end supply chain and retail operations by partnering with Blue Yonder to improve order management. Asda, which operates 640 stores including supercenters, superstores and supermarkets, also will work with Bringg to upgrade its fulfillment capabilities.

Fulfillment 289

Fulfillment Omnichannel Supplies Clothing 289

Retail TouchPoints

FEBRUARY 8, 2023

CVS is seeking to enhance these capabilities with its own community, home and digital offerings. “Combining Oak Street Health’s platform with CVS Health’s unmatched reach will create the premier value-based primary care solution,” said Karen S. Lynch, President and CEO of CVS Health in a statement.

Improvements 246

Improvements Technology Operations Retail 246

Retail TouchPoints

JANUARY 27, 2023

David’s Bridal is expanding into event planning with the debut of a new all-in-one wedding planning platform and vendor marketplace called Pearl by David’s. The Pearl platform enables brides to plan their wedding and connect with thousands of local vendors across the U.S., all in one place.

Books 290

Books Omnichannel Events Gifts 290

Retail TouchPoints

SEPTEMBER 6, 2022

The pharmacy chain beat out other rumored bidders including Amazon and UnitedHealthcare to acquire the healthcare platform in a deal valued at approximately $8 billion. In 2022, Signify Health’s clinicians expect to connect with nearly 2.5 Lynch in a statement. million unique members.

Payment Services 278

Payment Services Improvements Consumer Technology 278