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Have Temu and Shein Thwarted Wish’s Hopes of a Comeback?

Retail TouchPoints

When it debuted back in 2010, Wish was the only game in town as far as manufacturer-direct discount shopping apps went. and then made sure everyone knew about it with a spot in advertising’s biggest game, the Super Bowl. Doubling down on merchants outside of China. The very next month Temu debuted in the U.S.

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Customer Service in the Metaverse: How Retailers Can Prepare for a Whole New (Virtual) World

Retail TouchPoints

And just as the metaverse will change the way that we shop, communicate and socialize, it will also change how customer service is delivered. Like the physical world, goods and services sold and consumed in the metaverse are not immune to issues that require customer service to solve. Retail in the Metaverse, Today and Tomorrow.

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The Next Generation of Shoppers Needs a Next-Generation Strategy

Retail TouchPoints

Their preferences and values are making it more convenient and spontaneous…more interwoven with social media…and in some cases, more like a game. strikes Gen Z as cumbersome, slow and old-fashioned. They want shopping to be fast and fun — less of a process. And they represent a market segment that retailers can’t ignore.

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The Top Affiliate Marketing Networks

Kissmetrics

An affiliate network connects publishers, like blog owners or influencers, with companies looking to promote their products or services. Publishers or site owners sign up, choose the products or services they want to promote and receive custom links that track how many people purchase from their sites. What is an Affiliate Network?

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Why The Metaverse Is The Biggest Opportunity For Retailers To Explore This Year

Retail TouchPoints

These are all valid questions every retailer, merchant and brand marketer are asking themselves right now. In celebration of Louis Vuitton’s 200 th birthday, the brand created a mobile video game — Louis The Game — to better engage its audience. Merchants can now Provide First-Hand Product Experiences.

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From Barcodes to Bytes: Retailers Prepare for Next-Generation UPC

Retail TouchPoints

And in 2014, Inditex SA, which owns fast-fashion giant Zara, implemented RFID to effectively track all its products at every step in the process. Brands can include a number of features in a 2D barcode that can help improve and ease access to customer service. alongside a large QR code. A true win-win!

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Experiencing Metaverse FOMO? Don’t Panic, it’s a Marathon, Not a Sprint

Retail TouchPoints

I used to always talk about how retail can often be laggards with new technology,” said Tom Litchford, Head of Worldwide Business Development for Retail at Amazon Web Services in an interview with Retail TouchPoints. So how can retailers get ahead of the game? Gaming is the start, and gaming has been around for a while.

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