Retail TouchPoints

OCTOBER 23, 2023

While discounts and deals will be core, the ailing department store chain is also prioritizing in-store merchandising and curation to improve the customer experience. To make finding the perfect gift even easier, Kohl’s has developed a new front-of-store experience, aptly called Gift Shop, that is curated for various holiday gifting needs.

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Retail TouchPoints

SEPTEMBER 28, 2023

Todays’ customers expect seamless omnichannel shopping experiences that are highly personalized. The continued advancement of retail technology and ecommerce have set new standards for a quality online shopping experience. In fact, 80% of customers say they’re more likely to purchase from brands that personalize, according to Deloitte.

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Wiser

FEBRUARY 6, 2023

This means that any businesses that aren’t already creating an omnichannel experience are lagging behind. What Is an Omnichannel Retail Strategy? An omnichannel strategy focuses on creating a seamless experience for shoppers. Your shoppers are already operating at an omnichannel level, even if your business is not.

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Retail TouchPoints

NOVEMBER 27, 2023

During the holiday season, the brand remains true to this core strategy, but the team also listens and engages with consumers to get valuable insights that lead to timely content around holiday gifting moments — moments that are incredibly lucrative for the brand. “I

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GetElastic

FEBRUARY 3, 2022

In today’s digital world, merchandisers must take full advantage of the omnichannel space to influence and guide the shopper through the decision-making process. Today’s shopper is now demanding an omnichannel experience ; so the journey must seamlessly integrate a mix of the in-store and online components.

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Wiser

SEPTEMBER 28, 2017

To succeed, omnichannel retailers and brands need to be true to their names and fully unify their selling channels. Omnichannel holiday strategy requires channels to work together. Omnichannel retailers are at a distinct advantage because they already have the cross-channel functionalities.

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Retail TouchPoints

SEPTEMBER 19, 2023

Retail TouchPoints (RTP): How do you believe consumers’ omnichannel shopping behaviors will evolve or accelerate during the holiday shopping season? Hewett: Creating a positive omnichannel experience starts with inventory accuracy. RTP: What capabilities are required for success from an experience standpoint?

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Retail TouchPoints

SEPTEMBER 27, 2022

“Saving our customers time and money is in our DNA, and I am proud of how we’ve innovated to offer exactly what our customers need this holiday — deeper savings across a broader assortment of gifts with a seamless omnichannel shopping experience,” said Tom Ward, EVP and Chief Ecommerce Officer at Walmart U.S. in a statement. “We

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Retail TouchPoints

OCTOBER 27, 2021

Target is adding new features to its click-and-collect operations for the gift-giving season that will allow shoppers to personalize their pickup and delivery experiences. The retailer has added more than 18,000 assigned spaces for curbside pickup of orders placed on the Target app or on Target.com.

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Retail TouchPoints

SEPTEMBER 18, 2023

Lastly, finely tuned demand forecasting and management tools will be especially useful, and better than ever thanks to retailers fully leaning into AI, during such a uniquely conservative season — one where consumers are watching their pocketbooks while also still being open to gifting.

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Retail TouchPoints

AUGUST 30, 2023

The 2023 Omnichannel Retail Index demonstrates that understanding what customers value and using that information to build long-term customer relationships is essential for survival. That’s why 40% of brands use guided selling as a discovery tool, fit guides and in quiz-type format for gift finding.

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Retail TouchPoints

APRIL 29, 2022

BJ’s market will offer the same product sizes and pricing as BJ’s club stores, as well as the same omnichannel services such as curbside pickup and same-day delivery. Macy’s has a similar concept for its Backstage store-in-store concept , setting aside a space with a changing assortment of fashion, gifts, housewares, toys and other goods.

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Retail TouchPoints

JANUARY 27, 2023

Couples can also create a custom wedding website with platform partner Blueprint Registry where they can can add gifts from any retailer, import existing registries and create a cash registry. ” The launch of Pearl is the latest move by the 70-year-old David’s Bridal to become “an omnichannel powerhouse in the wedding industry.”

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Retail TouchPoints

NOVEMBER 18, 2021

Consumer expectations of retailers have been transformed by their experiences buying from Amazon and other innovative retailers that are able to provide fast, efficient omnichannel experiences. Recent data shows that people plan to buy more gifts and spend more money than they did in 2020. Holiday shopping season is upon us.

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Retail TouchPoints

MARCH 21, 2024

A callout on the David’s Bridal homepage takes customers to a dedicated wedding section on the PersonalizationMall site, where they can create unique gifts and event accompaniments like monogrammed apparel, champagne flutes and décor items. “As in July 2023.

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Retail TouchPoints

APRIL 22, 2024

When I was young we would visit family in Pakistan, and we would always stop by a market and grab fruit, whatever was in season, to take as a gift. So [in our family] fruit always has been a gift, and at one point my dad just thought, there’s a market for this. Also, it’s not just for gifting.

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Retail TouchPoints

APRIL 9, 2024

By tagging @shein_ca on Instagram with #SheinIntoSpring and #SheinCanada, fans can enter to win a $100 Shein gift card. Commuters throughout Toronto also are encouraged to spot the streetcar and snap photos for a chance to win prizes.

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Retail TouchPoints

JULY 12, 2022

These new capabilities will help Sephora achieve its goals of unifying the in-store and online shopping experiences, bolstering omnichannel offerings and increasing personalization. “To do that, we need a quick, efficient and scalable platform that allows us to test, try and adapt at speed, which commercetools’ solutions provide.”.

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Retail TouchPoints

DECEMBER 8, 2020

These shoppers were omnichannel-aligned even before the lockdowns hit, and American Eagle built on this foundation to help online sales reach 45% of its total in 2020. As mentioned before, we’ve accelerated our omnichannel shopping tools, including BOPIS and curbside pickup.

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Retail TouchPoints

JULY 29, 2021

In many countries, it was the go-to store for birthday gifts and special treats — a magical wonderland of toys where, as children, we happily spent hours exploring. It credited strategic investments, such as those that went into developing an omnichannel retail ecosystem. and abroad. The Toy Store of the Future.

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Retail TouchPoints

JUNE 21, 2023

The program is celebrating its 10th year this summer, and one reason for its success is that its omnichannel structure lets parents and kids participate when and how they want. Classes are a great way to learn a new skill, connect with others who share similar interests and create beautiful projects for yourself or to gift.”

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Retail TouchPoints

NOVEMBER 17, 2021

Beauty brand Charlotte Tilbury has become the first retailer to debut the new Shop with Friends ecommerce functionality from Obsess , which allows groups of consumers to visit Charlotte Tilbury’s virtual Beauty Gifting Wonderland shop together in real time. “My

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365 Retail

OCTOBER 27, 2022

The Fragrance Shop today reported increased annual sales and profits as it bounced back from the impact of the pandemic and reaped the benefits of investment in its omnichannel strategy. . The post Omnichannel strategy drives sales and profits at The Fragrance Shop appeared first on 365 RETAIL | Retail Technology News.

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Teamwork Retail

MAY 6, 2020

Omnichannel as a concept has taken over industry literature, and has been the obsession of retailers at all levels for many years. Omnichannel is well known for good reason, a seamless shopping experience can be the difference between effective customer retention and significant holes in the conversion funnel. . Gift Cards.

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Retail TouchPoints

NOVEMBER 6, 2023

The department store retailer also is trying to capture the attention of gift-givers by zeroing in on services that make their lives easier. In-store shoppers can capitalize on some additional holiday perks, including gift wrapping and personalization services. Cardmembers in select markets will have access to free two-day shipping.

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Retail TouchPoints

NOVEMBER 23, 2020

Companies with strong online and omnichannel offerings were once again rewarded for their efforts, while those that have fallen behind in these areas continued to struggle — though their catch-up ecommerce efforts are starting to pay off. Long-Term Investments in Omnichannel and Supply Chains Pay Dividends at Big Box Retailers.

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Retail TouchPoints

JULY 19, 2022

The omnichannel pop-up also will offer digital touch points that allow guests to shop Saks.com on site. For the VIP Weekend, influencers, tastemakers and top clients will enjoy a weekend of private shopping appointments at the pop-up location, plus horseback riding, yoga, spa treatments and gifting.

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RETAIL MANAGEMENT SOFTWARE

FEBRUARY 7, 2024

Consider bundling products together to create gift sets or offering exclusive discounts on popular Valentine’s Day items like chocolates, flowers, and jewelry. It can reduce your production costs and boost sales, especially when customers are looking for last-minute gift ideas.

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365 Retail

FEBRUARY 18, 2022

If your organisation hasn’t yet made subscription boxes part of their omnichannel retail strategy, it’s time to do so. Omnichannel retailers can offer subscriber-specific promotions that motivate customers to purchase through additional channels. 2 Use your subscription box to expand your other purchasing channels.

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Retail TouchPoints

APRIL 26, 2022

Foxtrot is taking its own approach to the rapid delivery market by embracing a fully omnichannel operation. For us, it’s about merging the two to create an omnichannel experience for our customers. RTP: Your business uses an omnichannel model with both physical stores and delivery options.

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Retail TouchPoints

SEPTEMBER 20, 2022

Advertisers will now have access to Snap Ads, Collection Ads and Snap AR with Walmart Connect geo-based measurement of omnichannel sales lift. Updates included: An enhanced gift registry with new lists and product recommendations for all of life’s major events beyond just weddings and new babies (think birthdays, housewarming, etc.).

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Retail TouchPoints

MAY 18, 2023

A well-crafted data strategy is the elixir to growth, especially for fast-growing brands with a strong omnichannel strategy,” Lisbona said in an interview with Retail TouchPoints. The distinct look, feel and smell of Touchland sanitizers also sparked an incredibly loyal base of individual brand fans.

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Retail TouchPoints

MARCH 22, 2021

market with successful pilots at its Univision travel essentials store in the Fort Lauderdale-Hollywood International Airport and the Charlotte News and Gift store in the Charlotte Douglas International Airport. The retailer is the first to introduce MishiPay’s checkout solution in the U.S.

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Retail TouchPoints

JULY 26, 2022

For the 2022 holiday season, the trillion-dollar question is how do brands and retailers maintain growth, but do it profitably with an omnichannel approach? plan to start buying gifts earlier – the No. They hope to snag their holiday gifts before prices rise too much. Shoppers will Buy Even Earlier to Avoid Price Hikes.

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Retail TouchPoints

DECEMBER 8, 2022

Other benefits include the chance to earn a $1,000 college scholarship in partnership with Gift of College. Members of the new loyalty program earn one Diamond Prom point for every $1 they spend, and also can amass additional points via David’s Bridal purchases by friends and family.

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Retail TouchPoints

OCTOBER 28, 2022

.” The in-store Netflix Hubs also will feature a number of offerings to help shoppers bring their at-home viewing experiences to the next level, including: A Netflix Streaming gift card so shoppers can give the gift of Netflix to friends and family who are not already subscribed; and Concession Kits to help fans create a movie theater-style couch-watching (..)

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Omnisend

FEBRUARY 16, 2021

Showing personal attention with an interactive surprise for special occasions e.g., a gift box for birthday or membership anniversary. Remember, even giveaways and gifts can be perceived differently. 100% Pure has tripled their purchase frequency and earned 244K additional referral revenue by launching an omnichannel loyalty program.

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