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Engaging Customers Beyond the Point of Sale with Mobile Marketing

Retail TouchPoints

If you are only engaging the user at the point of sale, you’re not actually addressing all of their needs. Mobile marketing is a key tool that retailers in the ecommerce industry can use to be a force within the experience economy. Mapping and analyzing customer journeys enables companies to find gaps in their experiences.

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Technology trends in the retail industry for 2023

iVend

But we’re also seeing exciting technology trends * in the retail industry. There has never been so much tech in retail, with retail technology solutions having the power to help attract and retain customers, for sustained growth and profit. iVend Retail Management Suite iVend are leaders in innovation in the retail industry.

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To Make ‘Store as Media’ a Success, the Retail Industry Needs a Supportive Ecosystem

Retail TouchPoints

But industry experts believe that the real power of these media networks lies within the four walls of the store. Industry players overall agree that the store is not dying, it’s being reinvented and, by necessity, becoming more experiential. In the ecommerce realm, we’ve seen retail media networks emerge and accelerate.

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Digital Wallets: What’s Good for the Payments Industry is Good for Retailers…Right?

Retail TouchPoints

As the online payments industry continues to evolve, new digital wallet solutions, such as mobile payment apps and e-wallet platforms, are becoming increasingly popular and reshaping the way consumers transact. Retailers should undertake a thorough evaluation process to make these decisions.

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Contactless Voice Payment Technology: A Retail Strategy for Bringing Customers Back In-Store

Retail TouchPoints

Voice recognition technology has moved beyond the realm of checking the weather and playing music. Pandemic-fueled digital commerce is rapidly increasing the use of voice recognition technology. With this increasing use of voice technology in smart speakers and devices, voice-activated payments for purchases will continue to surge.

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How technology helps retailers prepare for holiday season

iVend

Read how our technology gives retailers the gift of growth. We take a look at the RIS predictions and how you can use retail technology to implement actions based on them – positioning yourself to receive the gift of business growth and increased profits this holiday season.

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ISE 2024 to Highlight Technologies Shaping the Future of Retail

365 Retail

Since it began in 2004, Integrated Systems Europe (ISE 2024) – the world’s premier exhibition for professional audio visual (pro AV) and systems integration – has grown in size, strength and influence to become an industry-defining event. But the smart retailers are the ones that have responded by embracing technology.