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Great Store Experiences Don’t Mean Making it Disneyland — Invest With Your Brand Ethos in Mind

Retail TouchPoints

Brendan Witcher, VP, Principal Analyst at Forrester , shared his thoughts on what retailers need to do with their stores to maximize omnichannel performance during The New Retail Imperative: Utilizing Stores As A Competitive Advantage webinar presented by Tulip. There’s nothing wrong with getting the basics in place first.

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Gen Z: The Next Generation of E-commerce (Webinar Recap)

Pivotree Blog

In this webinar, we sit down with four leaders in the e-commerce industry: Jenn VandeZande, Editor in Chief, The Future of Commerce / Head of Digital Engagement for SAP CX. Nikki Grigsby, Chief Operations Officer at Syndigo. Elizabeth Scott, VP, Business Operations – Supply Chain at Pivotree.

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Ecommerce with Flair: Digital Tools for a More Inspiring Online Experience

Retail TouchPoints

The search bar can be enhanced with autofill options like “suggested” or “similar” product recommendations. By developing a 360-degree view of a customer with an integrated AI tool, retailers can instantly make recommendations to customers based on a wealth of customer data. Personalization goes beyond discovery, as well.

eCommerce 302
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[Webinar] Retail Post-Pandemic: 6 Store Conditions Consumer Brands Need to Monitor to Win at the Register

Wiser

We have answers in this webinar, held on September 25th, 2020, and hosted by the Category Management Association. We have a recording of the webinar below. As always, contact us if you have any questions related to the topics covered in this webinar. Wiser Solutions and The Clorox Company Webinar.

Webinar 148
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The Evolution of Ecommerce for Considered Purchases

Retail TouchPoints

In a recent webinar on ecommerce, Coresight Research President Ken Fenyo noted that, when it comes to online customer engagement, “the best solutions are a blend of digital and human,” especially for products that require a more consultative approach. Now they can carry that brand promise through their digital operations.

eCommerce 299
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Top Customer-Driven B2B eCommerce Trends

GetElastic

Watch the Webinar. Aside from product recommendations and shopping carts, businesses are prioritizing personalization in key components and functions such as search, catalogs, pricing mechanisms, and merchandising. Using mini-catalogs to support internal operations and teams along with the buyer.

B2B 146
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6 Ideas You Can Try Today to Boost Your SaaS Growth and Retention

Kissmetrics

Offer a Weekly Webinar. Webinars are an opportunity to give them a glimpse of how your product will look in action after they’ve been fully onboarded. At the same time, webinars can be operationally challenging. Live webinars, in particular, pose problems. However, those fears turned out to be unfounded.

Webinar 208