Retail TouchPoints

JULY 24, 2023

It’s no secret that social commerce — that is, retail interactions that begin (and sometimes also end) on social media platforms — is big business. New research from Havas Media Network , in partnership with Snap, Inc. The partners surveyed 28,500 of this desirable consumer set from across the U.S.,

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Social Media Payments Payment Services Consumer 244

Kissmetrics

MARCH 23, 2021

Over the last decade, service marketplaces have sprung up and distributed how we work and live. Food delivery service marketplaces are expected to reach $154.34 In this post, I’m breaking down everything you need to know about service marketplaces and how to launch one people will use. What Is a Service Marketplace?

Payment Services 308

Payment Services SEO eCommerce Shipping Costs 308

Retail TouchPoints

FEBRUARY 25, 2022

In conjunction with the upcoming National Consumer Protection Week, the Retail Gift Card Association (RGCA) is promoting a public service announcement to inform consumers about steps toward secure use. consumers, surveyed in December 2021, revealed that 73% purchased either the same number of gift cards or more that year compared to 2020.

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Gifts Consumer Payment Services Payments 268

Retail TouchPoints

MARCH 25, 2022

Constant interaction with friends on Instagram and TikTok is part of Generation Z’s lives, so there is no question that these social media channels influence what digital natives put in their shopping carts. Significantly, 70% of those surveyed believe the most appealing stores have features that simplify and streamline shopping.

Payments 277

Payments Payment Services Social Media Electronics 277

Retail TouchPoints

APRIL 18, 2023

Unsurprisingly, younger shoppers are 2X-3X times more likely to have shopped using emerging media, including social media, virtual try-ons and online live streams [1]. And of course, building trust throughout the payment process is also incredibly important. I’m grateful to be along for the ride. Oct 6-10, 2022.

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Merchant Services Payment Services Social Media Retail 278

Retail TouchPoints

JUNE 23, 2022

This is also the ideal time to review the online customer journey, because consumer expectations for ecommerce convenience and personalization are higher than ever, based on the findings of ClearSale’s 2021 State of Consumer Attitudes on Ecommerce, Fraud & CX survey. Give Back-to-School Shoppers Alternative Payment Options.

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Payment Services eCommerce Payments Retail 294

Retail TouchPoints

JANUARY 21, 2022

There are some 50 million content creators worldwide that sell digital content, according to estimates from SignalFire , including educational courses, digital art in the form of non-fungible tokens (NFTs), investment advice, newsletters, various forms of social media content and more.

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Merchant Services Payment Services Payments Social Media 258

Retail TouchPoints

MAY 28, 2021

Thoughts of poor customer service probably ring a bell in your own mind, and these opinions are hard to change — but there is hope. Customer service is changing rapidly to meet consumer behavior, providing smoother, more integrated experiences than ever before. 3 Data-Backed Reasons why Customer Service is Essential.

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Retail TouchPoints

JANUARY 24, 2024

Despite expectations of a modest economic downturn, this period presents an opportunity for businesses to optimize their operations, improve marketing strategies and enhance their technological infrastructure. Given these trends, developing a robust omnichannel strategy is becoming increasingly critical for companies.

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B2B eCommerce BigCommerce Omnichannel 252

Kibo

JULY 21, 2022

When a sale—from product discovery to final purchase—occurs entirely within the gated walls of a platform like Facebook or Instagram, it’s considered social commerce. A platform-level look at social commerce. Users who see a “Buy” button below a Pin can complete the checkout process from within Pinterest.

Merchant Services 93

Merchant Services Payment Services Social Media Retail 93

GetElastic

MAY 23, 2022

In a recent study that surveyed leading B2B and B2B eCommerce sites and customers, Stripe discovered that 96% of sites in North America, as well as 95% in Asia-Pacific and 94% in Europe, had at least five basic errors in their checkouts. Even small snags in the checkout process can have a big impact on customer frustration.

Payment Services 146

Payment Services eCommerce Payments Social Media 146

Ecommerce Platforms

MARCH 14, 2023

Designed to be the leading service commerce platform, Evercommerce promises business leaders a vertically tailored set of integrated SaaS solutions supporting more than 500,000 global businesses worldwide. Evercommerce is particularly focused on the support and enhancement of service-based companies.

Payment Services 104

Payment Services Payments Beauty and Health Electronics 104

Omnisend

DECEMBER 14, 2023

Irrespective of the size or stage of your business, the best ecommerce tools can help with the following: Optimize store performance Enhance customer experience Streamline operations Boost sales Success requires a strategic combination of tools tailored to your needs. It helps you manage customer service and support across multiple channels.

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Payment Services Shipping Costs eCommerce Shopify 78

Retail TouchPoints

JUNE 7, 2023

That’s according to a recent study by the ICSC that surveyed Gen Z consumers, defined by the Pew Research Center as those born between 1997 and 2012. Gen Z wants curation of services, retail stores and food and beverage experiences, since they often spend more on dining than shopping,” said Cegielski. “If

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Food and Beverages Travel Hobbies Shipping Costs 284

Ecommerce Platforms

DECEMBER 22, 2022

Patreon also bought Memberful, a company that offers membership services, in 2018. Patreon, on the other hand, only lets you get payment for content that is already published and exists. Patreon also supports custom RSS feeds, lets you share posts on social media, and integrate with third-party apps like Discord.

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Payment Services Merchant Services Payments PayPal 211

Ecommerce Platforms

MARCH 8, 2023

It provides users with a variety of themes they can customize to suit their specific selling and branding needs, and comes with all the payment processing solutions you need to sell both physical and digital goods. You can also expand the functionality of your store by adding on apps and plugins from the Shopify marketplace.

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Shopify eCommerce Platforms Payment Services Merchant Services 104

365 Retail

OCTOBER 11, 2022

A new study from FIS ® (NYSE: FIS), shows how the shopping preferences of younger UK consumers have shifted as adoption of embedded finance services reaches mainstream usage among Millennials and Gen Zs, while their older counterparts are less engaged with newer, digitally-oriented financial experiences.

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Merchant Services Payments Payment Services Social Media 98

Retail TouchPoints

OCTOBER 4, 2021

Flexible Payments Will Gain Further Ground. Flexible payments are continuing to gain steam, particularly among younger generations. A survey by Klarna found that 75% of Gen Z, 76% of millennials and 60% of Gen X are looking for more flexible payment options. Let the countdown begin….

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Merchant Services Payment Services X-cart Supplies 321

Retail TouchPoints

DECEMBER 30, 2021

Gen X, ranging in age from 41 to 56, get targeted by robocalls too, as well as text and email phishing scams designed to steal their login credentials and payment data. Like Gen Xers, they’re targeted by text scams, as well as social media scams that offer rewards, package tracking or peer-to-peer (P2P) money transfer confirmations.

Merchant Services 292

Merchant Services Customer Payment Services Social Media 292

BigCommerce

AUGUST 17, 2018

For Tahnee Elliott, identifying and servicing her primary market was especially easy. Ideally, your inventory or services should be strategically chosen to appeal to a broader audience—especially when you’re just starting out. Before anything else, you need to answer the following questions: Who are your primary customers?

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Payment Services Shipping Costs eCommerce Payments 357

Retail TouchPoints

FEBRUARY 21, 2023

These ad-based offerings don’t live up to the full potential of social commerce — where the transaction happens right there on the social media site — but they nevertheless have a huge impact on commerce and discovery. What they do do is discover things they might like to buy through the content and ads in their feed.

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Payments Social Media Merchant Services Consumer 239

Retail TouchPoints

SEPTEMBER 21, 2021

You have to have [social media] surveillance of course, but a better strategy is to use actual cloud-based software-as-a-service that handles the spikes for you,” Goetsch noted. Closing the ‘Phygital’ Service Gap: How to Create Connected Customer Experiences. You want to customer service the heck out of your customers.

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Payments Payment Services Customer Experience Social Media 250

Omnisend

APRIL 28, 2023

A recent survey revealed that over 50% of consumers globally prefer online shopping for two main reasons—it’s convenient and they can shop at any time. You can sell your products through your website, social media page, or any other online marketplace. Then the issue becomes where to begin. Your brand voice.

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Definition Shipping Costs Payment Services Merchant Services 88

Omnisend

APRIL 28, 2023

A recent survey revealed that over 50% of consumers globally prefer online shopping for two main reasons—it’s convenient and they can shop at any time. You can sell your products through your website, social media page, or any other online marketplace. Then the issue becomes where to begin. Your brand voice.

Definition 88

Definition Shipping Costs Payment Services Merchant Services 88

RetailMinded

JULY 29, 2023

This includes highly personalized services, interactive elements, and rewards programs. Moreover, advancements in technology have facilitated the accumulation of extensive data by enterprises, empowering them to provide tailored services that effectively cater to individual customer requirements.

Payment Services 52

Payment Services Consumer Retail Social Media 52

RetailMinded

JULY 29, 2023

This includes highly personalized services, interactive elements, and rewards programs. Moreover, advancements in technology have facilitated the accumulation of extensive data by enterprises, empowering them to provide tailored services that effectively cater to individual customer requirements.

Payment Services 52

Payment Services Consumer Retail Social Media 52

Omnisend

APRIL 26, 2023

As a business owner, you get to enjoy many benefits such as doing what you love, having more control over your time, and earning a higher income when you sell your products or services to your target audience. To determine the scalability of a small business idea, check if you can duplicate the product or service several times.

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Small Business Retail Payment Services Social Media Payments 158

ESW

FEBRUARY 29, 2024

With increased global internet use and social media exposure, more shoppers have more access to more products than ever before. For example, shoppers in different markets prefer different payment methods. For long-term profitable growth, you may want to look at outsourcing logistics and compliance.

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Payment Services eCommerce Shipping Costs Payments 88

ESW

MAY 23, 2018

The growth of subscription box services has been exponential over the past four years. Whether you’re running an SaaS company or selling physical merchandise, subscription service offerings can lead to unexpected obstacles that aren’t applicable to traditional direct-to-consumer business models. Payment security and alterations.

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Payment Services Subscription Operations eCommerce 60

Omnisend

JANUARY 9, 2024

Social media amplification : Social media marketing amplifies the reach of t-shirt businesses. Friendly business models : These include dropshipping and print-on-demand services. This is crucial for your t-shirt business success: Iit impacts everything, from the required upfront investment to day-to-day operations.

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Social Media Payment Services Shipping Costs eCommerce 88

ESW

NOVEMBER 11, 2019

What about payments, though? While brands and retailers can accept crypto payments today, that doesn’t mean it’s viable. Volatility is a significant roadblock preventing cryptocurrency from becoming a practical payment method, writes the team at Blockpit.io. Few people are going to use it as a payment method, anyway.

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Payments Payment Services Cryptocurrencies eCommerce 68

Ecommerce Platforms

FEBRUARY 7, 2023

It’s a one-stop shop for building an online course website, collecting payments, and generating essentials like quizzes and surveys. If you didn’t add a course in the sign-up process, click the New Course button. Quizzes, surveys, exams, and assignments are different from the learning content. This is a premium feature.

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Payment Services Payments PayPal Recommendation 118

Retail TouchPoints

MAY 29, 2023

But with 73% of consumers saying that “a good experience is key in influencing their brand loyalties,” according to PwC , there has never been a better time for brands to relook at their processes, upgrade their antiquated technology and find a new solution that delivers a fair experience to sustain customer loyalty.

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Customer Loyalty Customer Experience Payment Services Social Media 277

Wiser

APRIL 3, 2023

Think about it, when was the last time you were scrolling through your social media and came across an ad for a product? You choose the product you want, put in your shipping and payment information, checkout, and then go straight back to scrolling through your feed. This is social commerce. What Is Social Commerce?

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Social Media Payment Services Shipping Costs Information 167

Algopix

JULY 13, 2023

CRM systems provide a centralized database that stores and organizes customer information, allowing businesses to streamline processes, enhance communication, and improve customer satisfaction. By leveraging CRM systems, businesses can personalize customer experiences, target marketing campaigns more effectively, and optimize sales processes.

Payment Services 78

Payment Services eCommerce Management Customer 78

Groove

OCTOBER 7, 2022

The added value for customers is that they receive items expert-level curation services of products at a price lower than can be found elsewhere. Over half of merchants surveyed in Recharge’s State of Subscription Commerce Report choose to offer this model, with the exact figure clocking in at 55%.

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Subscription Shopify Merchant Services Payment Services 195

GetElastic

AUGUST 18, 2021

B2B companies are implementing new strategies to adapt to a changing market and take advantage of a growing online customer base, characterized by rising mobile usage, new expectations for personalization and self-service, and increasing demand for digital connectivity.

B2B 145

B2B eCommerce Payment Services Marketing 145